Terrace/patio

Reviews of G Hotel Gurney

5 out of 5
G Hotel Gurney
168A, Persiaran Gurney, George Town, Penang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 379 out of 1004 reviews" "
Rating 6 - Okay. 57 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here as it’s close for me to walk to Gleneagles hospital, the rooms are spacious, gym is great. Enjoy dining although last time I did find the dining/bar cold.
Stayed 1 night in Jan 2024

6/10 Okay

phang

Travelled with family
Liked: Cleanliness
A 5 stars hotel which lack of identity in term of room design and small details.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a nice area. Lots to see nearby
Stayed 7 nights in Feb 2024

10/10 Excellent

Pei Chian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicholas Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the amenities here
Stayed 2 nights in Feb 2024

8/10 Good

Angel

Been staying at this hotel every time I’m in Penang over the oast 15 years, the hotel, the staff, service and good have never disappointed me, even during the festive season with high demands they still work their best!
Stayed 3 nights in Feb 2024

8/10 Good

Howard Shing Liang

Liked: Cleanliness, staff & service
Towels are getting rather threadbare
Stayed 2 nights in Feb 2024

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at . Central and good for shopping . Just gets very congested due to nearness to shopping area .
Stayed 2 nights in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Right next to Gurney Plaza shops. Excellent room service and friendly staff
Stayed 7 nights in Jan 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

LIM KOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and responsible staff … especially front office and F& B.
Stayed 3 nights in Dec 2023

8/10 Good

Lau

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The breakfast was very good many types of food
Stayed 4 nights in Dec 2023

10/10 Excellent

Kim Leng, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Diane

Stayed 3 nights in Nov 2023

6/10 Okay

ignatius

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Thermostat not working
The thermostat did not work in our suite. Called to front desk but nothing can be done, the aircond can only on or off. So, at night, the room was either too hot or too cold. If i turn the ac on, the room would freeze. If I turn off the ac, the room would be too hot.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chin Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the Front Desk Manager for arranging a seaview room next to our relatives' room as well. So thoughtful of him.
Stayed 3 nights in Nov 2023

10/10 Excellent

Linawaty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent! Booked 2 rooms, one twin and the other is superior king. Both are clean, spacious esp the superior king. Service are friendly and buffet breakfast is excellent. The only improvement can be made is the drainage on shower as we have to kind of wait for th water to go down the drainage when showering and also the lighting on the room can be brighter. But apart from that everything else is perfect. Location wide also great with connecting to gurney plaza shoping centre.
Stayed 5 nights in Oct 2023

10/10 Excellent

Boris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always feel great like back home. Staffs are all friendly and attentive. Especially glad that Derek always remember me whenever I am back. Compliment to him for his high level of professionalism.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
G Hotel Gurney was brilliant - felt so well looked after, had fantastic facilities on site, and it’s located in the ideal area for shopping and eating!
Stayed 8 nights in Oct 2023

10/10 Excellent

Jensen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice part of town.
Stayed 1 night in Sep 2023

8/10 Good

Howard Shing Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's finally back to pre-covid levels both in terms of the staffing and executive lounges! The room key cards have also been upgraded so they do not malfunction each time you put it close to your HP. The wifi however still requires regular logging in.
Stayed 2 nights in Aug 2023

10/10 Excellent

SIVABALAN

Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Stayed 6 nights in Aug 2023

8/10 Good

YEE LEEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, linked next to G Plaza. For short getaway, pleasant concierge with good spread breakfast variety.
Stayed 2 nights in Aug 2023

8/10 Good

Poh Choo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. The breakfast and stay was good and comfortable
Stayed 4 nights in Aug 2023

8/10 Good

TSUTOMU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Kai Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the G Spot Bar on level 3 should have a in-house pianist . This pianist can either just play sentimental or soothing music pieces or can play and sing . I am sure this will liven up the place.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jensen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Chung Fun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023

8/10 Good

Sern En Nathanael, Singapore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A local chain that tries to impress with its free mini bar and breakfast inclusive package that are of good value.
Stayed 1 night in Jul 2023

10/10 Excellent

Neelesh Pramod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Tracyhong

Disliked: Staff & service, property conditions & facilities
Terrible service
Stayed 1 night in Jun 2023

10/10 Excellent

TAN CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities
The deluxe room is very spacious .
Stayed 1 night in Jun 2023

6/10 Okay

Takahiro

Business traveller
Ok
Stayed 3 nights in Jun 2023

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was all good. Room n staff service is good. But we could entirely hear our neighbors conversation in the next room. Soundproof was bad
Stayed 2 nights in Jun 2023

8/10 Good

Wai Kee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location hotel in penang
The hotel is quite clean and neat. Satisfied.
Stayed 3 nights in Jun 2023

8/10 Good

MOHD YUSOF

Stayed 3 nights in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services over all very good..
Stayed 3 nights in May 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location!
Stayed 4 nights in May 2023

2/10 Terrible

Peiy Jing

Stayed 2 nights in May 2023

10/10 Excellent

Lan H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay 2 nights at this hotel and were particularly impressed with their hotel manager’s (Derek) above and beyond service level. He made sure we were comfortable and feel very welcome. Thx Derek
Stayed 2 nights in May 2023

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and easily accessible to the shopping area
Stayed 3 nights in May 2023

8/10 Good

Nishant

Business traveller
Liked: Cleanliness, property conditions & facilities
Overall a good stay just that abit disappointed with house keeping as I did not see them at all during my length of stay even though the tidy up my room button was on.
Stayed 3 nights in May 2023

10/10 Excellent

Kheng Heng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nil
Stayed 3 nights in May 2023

10/10 Excellent

Karen Monica Poh Leng

Liked: Cleanliness, staff & service, property conditions & facilities
G Hotel Gurney is my first choice whenever I travel to Penang. This trip after 3 years did not disappoint. The staff are professional, helpful and friendly. The room is new and clean with a nice view towards the gurney hawker. I had the executive room and enjoyed executive lounge cocktail every evenings. The breakfast spread has lots of variety. The location is very convenient with easy access to shopping and dining. G Hotel Gurney is still my favourite hotel in Penang.
Stayed 2 nights in May 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, and close to all the places we want to get to. The room is big. Highly recommend staying at G Hotel Gurney.
Stayed 2 nights in May 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this hotel since 2006, my favourite in penang friendly and professional staff, spacious rooms with decent amenities.
Stayed 3 nights in May 2023