Lake

Reviews of Casa Vagator

3.5 out of 5
Casa Vagator
House No. 594/4, Vozran, Vagator, Goa

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 4 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Manikanta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not clean. Lizards all around the room. Towels were not fresh.
Stayed 1 night in Apr 2023

8/10 Good

Kinny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Goa
Courteous staff to help us thru the trip !
Stayed 4 nights in Mar 2021
Response from Dharmendra Rajput on 2 May,2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I acknowledge receipt of your feedback and have shared and taken it up with my team.We value your patronage, and we look forward to serving you better in the near future.

2/10 Terrible

Neeraj

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay!
We booked 5 rooms and some of us stayed for 2 nights and others stayed for 4 nights. Rooms were terrible. Charging sockets did not work, lights in the shower did not work, breakfast had terrible options and even though we purchased breakfast, we were charged for most items. Hotel management does not have you sign anything when ordering food and beverages so when you are checking out, you are faced with a surprise. Place is completely run down. A cockroach jumped on me while taking a shower. Please save your hard-earned money and stay away from this place.
Stayed 2 nights in Mar 2020
Response from Dharmendra Rajput on 2 May,2023
Dear Guest,Greetings of the day!Thank you for staying with us.Please accept my sincere apologies for the inconvenience caused. Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests. We have noted your feedback and suggestions and have shared it with our team for corrective action and improvements.We value your patronage and we look forward to assist you better in the near future.Please feel free to write to me when you are ready to plan your next trip to Goa, I will be happy to assist with your room reservation and ensure you have a seamless and a memorable stay with us.

8/10 Good

Prakash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Dharmendra Rajput on 2 May,2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I acknowledge receipt of your feedback and have shared and taken it up with my team.We value your patronage, and we look forward to serving you better in the near future.

8/10 Good

James B

Liked: Staff & service, room comfort
Simple but comfortable at a pretty beach
Hotel is off the beaten path but overlooks a really pretty beach. It's a good spot if you want to relax, walk on the beach and just chill (and sweat as it is humid). Not the spot if you want to dive/snorkel as local waters are generally murky. Several bar/restaurants on the beach with good, cheap food and drinks, but these are you classic no frills local spots. If you want 5 star go 500 yds down the beach to the W but will costs you at least 2x per night.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely positioned with direct access to the beach. Close to some nice bars etc. Breakfast a bit samey and bland for a 4 star rating . The fact that you have to pay extra for filter coffee instead of instant I thought a bit petty. Because of its location beware if you are not a party goer the noise that goes on until the morning ( psycodelic trance music everywhere ) will stop you sleeping , we had to take sleeping pills but you will need ear muffs. Don’t rely on when you ask for something it will happen, get it confirmed again and again. This is true for all of Goa. The staff are very friendly and helpful.
Stayed 14 nights in Feb 2019

10/10 Excellent

ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
Mr aarya, Manoj and the rest of the team are supremely warm and accommodating towards all requests made even by large groups of 25 people like us! At the end of my five day stay I had zero complaints and regrets and that is rare
Stayed 5 nights in Dec 2018
Response from Dharmendra Rajput on 15 Mar,2020
Dear Guest, Greetings of the day! Thank you for the review of our hotel. We look forward to welcome you back soon. With kind regards, Dharmendra Rajput Sales Manager Casa Boutique Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice but dont get fooled by the pictures !
Good overall, expected larger rooms after seeing pictures of the rooms online. food and staff were ok. nothing special.
Response from Dharmendra Rajput on 2 May,2023
Dear Guest,Greetings of the day!Thank you for taking the time to provide feedback. We are glad to know you were pleased with the hotel overall. I acknowledge receipt of your feedback and have shared and taken it up with my team.We value your patronage, and we look forward to serving you better in the near future.

8/10 Good

saurabh, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Blessed naturally - Location and Location
+ Phenomenal location, can't get better than this + Arya and Abhishek: guys who take good care + most rooms are well appointed rooms + a great deck for the unparalleled view + close to the beach, 5 mins Cons: - bad food service and lack of options even for drinks - don't expect a spread for breakfast which one may assume from a tariff like this - Pool is tad small than average for hotels like this - with kids, no play area or a garden to generally run around - few extremely bad rooms, go for valley rooms

6/10 Okay

Sameer, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Crooked staff at the Reception!!!
Cons - Abhishek (person at the reception) tries to trick you by saying your reservation is not for today, it for tomorrow and am doing a favor by accommodating you a day earlier in the hotel. I was repeatedly showing the email confirmation from my mobile, but still he was trying to trick me since we just got back from a party, and he thought this was the right moment to trick these fellows who are in an inebriated state. Pros - Excellent, Excellent, Excellent staff at the restaurant deck. Very friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property
Breakfast is way below standard in terms of variety.

10/10 Excellent

AMAN, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Brilliant place right next to 9bar .. Not less than a 5* property

2/10 Terrible

Pawar, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Hotel, not worth this price.
Unfortunately I booked this hotel for only reason that it is walking distance from beach. However there is no proper walkway to beach you have to go through bushes to reach the beach and the beach section also is very dirty full of rocks only. Room was large and bathroom was also large, but AC was not giving cooling effect. Mattresses was smelling of pesticide and also room had this strong pesticide smell. Kitchen staff are only 5 and the room service was terrible. We had to wait for 1 hour to get food and every time the room service person told that they done have sufficient manpower. In-fact half of kitchen work was being done by servers themselves! Menu is also very very limited and complementary breakfast is not even worth that money they only serve one menu along with egg. Hotel itself is at very remote location. Towels are torn off and very old. They don't even bother to come for room cleaning. In short its better to stay in a hotel half of its price because anyways there too you will get same level of facilities.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great Accommodating Staff
Great location and the staff is very friendly and accommodating.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

8/10 Good

shishir, kolhapur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good , except that we were given a smoking room instead of a non smoking one. Staff are very good. We however missed the beach.

6/10 Okay

ashutosh, bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Resort, bad location, bad service
The hotel is situated in way too much interior; you cannot reach there without a GPS. THe resort was very nice, and the rooms, pool etc were good. The service was pretty bad, there was no phone in the room and we had to go to reception everytime to ask for something; also the service was very late, the breakfast got delayed by 1 hour even though we had mentioned we have to leave immediately; was ordered at 10.30, didn't get till 11.30 and we had to go to their kitchen to get it ; Overall nice stay if you manage to reach this place, and if service can be improved; Also parking is a pain here

2/10 Terrible

LUCIANA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2019

6/10 Okay

Laurent, Rennes

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Laisser aller préjudiciable
Très bel hotel mais un vrai problème de management actuel: draps sales à notre arrivée, clim en panne, wifi inaccessible pendant les trois jours passés, restaurant dont la gastronomie française apparente la carte à celle d'une cantine de collectivité, service interminable et nonchalant, prix déraisonnables: restaurant régulièrement vide malgré une auto promotion d'un chef français egalement absent.....

8/10 Good

olivier, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadre ideal pour un sejour repos
personnel disponible et attentif. très bon restaurant. ensemble impeccable.

6/10 Okay

Charlotte, Nice

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Paradis perdu
Nous Avons été entusiastes de l'emplacement et des chambres, de la vue magnifique et des cocktails au coucher de soleil, joli petite piscine et accès direct à la plage. Horrible surprise: le disco "trance" en limite de l'hotel ...musique trance de 15.00 h à 4.00 h du matin! Impossible pouvoir dormir. La direction vous assure que la musique se termine à 22.00 h mais ils oublier de dire que ça arrive deux jour sur trois! Personnelle sans aucune préparation professionnel