Ratings based on 16 verified reviews

3.0 out of 5
100% of guests recommend
2.6 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 27 Jun, 2019
Comment from Hotel Management
29 Jun, 2019 by Cheshta, Hotel Management
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta
4 out of 5
by a verified traveller

Posted 24 Jun, 2019
tekanan air slow. lain ok
Comment from Hotel Management
26 Jun, 2019 by Cheshta, Hotel Management
Hai, Terima kasih banyak untuk menulis ulasan dan penilaian kami secara positif. Kami meminta maaf atas masalah yang dihadapi dan kami akan berusaha memastikan perkhidmatan yang lebih baik lagi. Salam, Cheshta
3 out of 5
by a verified traveller from Singapore

Posted 9 Jun, 2019
Not clean. Internet access limited to lobby area. Confusing entrance door. But the staff is accomodating.
Comment from Hotel Management
26 Jun, 2019 by Cheshta, Hotel Management
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta
2 out of 5
by a verified traveller

Posted 15 May, 2019 on Orbitz
No mirror in the room at all, TV not functioning, AC not adjustable, room widow can’t be closed tight and handle is missing. So don’t be fooled by the big discount, bed n pillow not clean and can see dirty marks on it. Budget hotel shouldn’t equal to dirty room. Really disappointed
Comment from Hotel Management
21 Jun, 2019 by Cheshta, Hotel Management
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Cheshta
1 out of 5
by a verified traveller from PG

Posted 14 May, 2019
Hi all, PLEASE read this if you’re planning to stay here: Except for the price is cheap, others will be totally wordt for my trip. Horrible staff service which couldn’t communicate either in Malay or English. Don’t have any simple amenities like hair dryer and etc. Bathroom is dirty and bedroom having dust everywhere. Super noisy during the night time since 9pm onwards, upstairs having bar and disco which annoyed traveller to sleep. Noisy from corridor as well. Spoke the problems to recepton staff, but there were no action taken as the staff only understand their own language. Dangerous during night time due to main entrance was having renovation and confusion of main door. Room were given the second floor and the last room which really not comfort in the beginning and they able to change a nearer room at the same floor. There were plenty rooms but the staff was not helpful. They just simply pick a empty room and didn’t listen to our requirement. Me and my partner could not stand for it. We only stay for a night which was a sleepless night, and we checked out on the next day, and change to other hotel. Think twice before you book for this hotel.
Comment from Hotel Management
21 Jun, 2019 by Cheshta, Hotel Management
Dear Cindy, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Hope to host you soon :) Regards Cheshta
4 out of 5
by a verified traveller

Parking is not free.

Posted 23 Apr, 2019 on Hotels
The location is good, but was misled by the parking facility. the parking lots do not actually belong to the hotel, means guests need to pay for it, and the maximum parking time is 2 hours. Lucky for me, i reached on Sat afternoon, parking is free after 6pm n on Sunday. The matress is comfortable but the pillows are smelly. Cleanliness can be improved further.
2 out of 5
by a verified traveller

Posted 26 Mar, 2019
Comment from Hotel Management
5 Apr, 2019 by Megha, Hotel Management
Glad to see that you have rated us superb, We will keep delighting our guests and promise to keep service standards high. Regards, Barbara
4 out of 5
by a verified traveller from Seoul, South Korea

Posted 22 Feb, 2019
this properties is really good. 5mins walk to Imbi MRT. less than 10mis walk to Berjaya time square. Nerby shopping complexes...Lot10, sungei wang etc..very good location
Comment from Hotel Management
27 Feb, 2019 by Megha, Hotel Management
Thank you so much for the wonderful rating, HanHyoSanh! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we’ll put in our continuous efforts to retain this smile forever :) Regards, Megha
3 out of 5
by a verified traveller

Posted 17 Feb, 2019
Noise at night
Comment from Hotel Management
5 Apr, 2019 by Megha, Hotel Management
Hi, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead :) Regards, Barbara
4 out of 5
by a verified traveller from Indiana

Posted 24 Jan, 2019
A very basic budget hotel, but for the price and location I don't have many complaints. Bed was comfortable. Only thing to note, if the front of the hotel is locked, there's a second (actually main) entrance in the back with the lobby.
Comment from Hotel Management
1 Feb, 2019 by Ritesh, Hotel Management
Hi, Daniel! Thank you so much for writing the review and rating us positively. We will make sure you get an amazing experience on your next stay. Regards, Ritesh