2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews of Ocean Hotel

4 out of 5
Ocean Hotel
412 East Huanshi Road Dongsha, Guangzhou, Guangdong

Reviews

7.6

Good

Rating 10 - Excellent. 90 out of 520 reviews" "
Rating 8 - Good. 268 out of 520 reviews" "
Rating 6 - Okay. 105 out of 520 reviews" "
Rating 4 - Poor. 37 out of 520 reviews" "
Rating 2 - Terrible. 20 out of 520 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SUMIT

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying at Ocean Hotel in Guangzhou whenever I travel to Guangzhou. The Hotel is within walking distance to the metro station and amenities.
Stayed 2 nights in Oct 2023

6/10 Okay

Ashir

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Wilbur

Stayed 5 nights in Jun 2023
Response from Sales Manger - Ivy on 23 Aug,2023
Dear distinguished guest, Thank you for choosing Ocean Hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your recent experience with us on expedia.com . It is a pleasure to learn of your satisfaction with the hotel’s location and guest room environment. We are happy to receive such recognition. We have noted your valuable feedback on your impression of the hotel exterior. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience. Once again, thank you for your time and we look forward to welcoming you back soon.

10/10 Excellent

Javier, Fort Laduerdale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying in the hotel for 8 years and it have been very good every stay
Stayed 3 nights in Apr 2023
Response from Sales Manger - Ivy on 23 Aug,2023
Dear distinguished guest, Thank you for choosing Ocean Hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your recent experience with us on Hotels.com . It is a pleasure to learn of your satisfaction with the hotel’s location and guest room environment. We are happy to receive such recognition. We have noted your valuable feedback on your impression of the hotel exterior. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience. Once again, thank you for your time and we look forward to welcoming you back soon.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Assistant Manager-Moon on 17 Jan,2020
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

8/10 Good

Neeraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a average property
Just a average hotel based on Guangzhou scene, best part is location is in centre of the city , Guangzhou extend a lot so everything is near by but not walking
Stayed 2 nights in Dec 2019
Response from Assistant Manager-Moon on 17 Jan,2020
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel but staff lies the price of breakfast. Quoted one price then charged another. Getting taxi a nightmare. Bell boys would arrange Didi but then charge five times fair n pocket the money. Not happy
Stayed 6 nights in Oct 2019
Response from Assistant Manager-Moon on 30 Oct,2019
Dear guests, Thank you for your stay and comments! The hotel is constantly striving to create a warm and comfortable living environment for its guests.  We`re sorry that we didn't bring you a perfect experience this time. As for your feedback about the different breakfast prices, because the breakfast prices during the Canton Fair are inconsistent with the price during the non-fair period. Maybe the employee's communication and expression caused your misunderstanding. We apologize for your inconvenience. We will strengthen the training and hope to bring you a better experience in the future. As for the questions you pointed out about the taxi price, due to the difficulty of taking a taxi in the peak period, in order to solve the urgent needs of the guests, the bellman will make an appointment for the guests through DIDI taxi application with the consent of the guests. The price was quoted from the application. Thank you again for staying here. All staff of Ocean Hotel sincerely hope to have more opportunities to serve you. All the best wishes for you!

4/10 Poor

KEVIN

Business traveller
Liked: Cleanliness
Rude and discriminating
Stayed with my wife which was not Chinese on the stay and when we come back to the room they thought she was a working girl and requested her to sign in with her id as they said she is working girl to her . She was mostly embarrassed and they made us go to the check I. Counter and made a big joke about showing her id which was in our room . Upon heavily explaining to them check your computer many times they finally did and said ok go . No apologies were given
Stayed 3 nights in Oct 2019
Response from Assistant Manager-Moon on 30 Oct,2019
Dear distinguished guests,thanks for your detailed comments and sharing. I am sorry that you are not satisfied with this stay. We will report back to the management on every valuable suggestion you mentioned, and follow up the investigation to avoid the recurrence of the similar situation. In the future, we will certainly strive to improve the quality of service. Hope to bring you a new experience when you check in next time, we sincerely invite you to come again!

6/10 Okay

Ludo, London

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Management and staff trying to please on difficult property conditions
Stayed 4 nights in Oct 2019
Response from Assistant Manager-Moon on 28 Oct,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

10/10 Excellent

Verified traveller

Stayed 12 nights in Aug 2019
Response from Assistant Manager-Moon on 10 Sept,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

4/10 Poor

Moti

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from Assistant Manager-Moon on 23 Jul,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019
Response from Assistant Manager-Moon on 27 Jun,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Assistant Manager-Moon on 17 Jun,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not bad
Stayed 3 nights in Apr 2019
Response from Assistant Manager-Oska on 13 Jun,2019
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019
Response from Assistant Manager-Oska on 4 May,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

4/10 Poor

Ali baqir

Disliked: Cleanliness, property conditions & facilities, room comfort
room was so so small
Stayed 3 nights in Apr 2019
Response from Assistant Manager-Moon on 13 Jun,2019
Dear distinguished guests, thanks for your stay and comments. We are very sorry that we have not brought you the perfect experience. According to your experience and feedback, we sincerely recommend the renovation of business rooms, high-level business rooms and business suites in recent years. The room decoration style is fashionable, the area is more spacious and comfortable than the standard room. I believe you will like it. If you need our assistance during your stay, you can contact the Assistant Manager of the lobby of the hotel at any time. We are on duty all the time. We look forward to helping our guests solve their problems. All staff of Ocean Hotel look forward to the opportunity to serve you again. Wish you a happy life and a smooth work!

8/10 Good

GHEORGHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Assistant Manager-Moon on 23 Apr,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff doesn't speak english, smells mold everywhere.
Stayed 4 nights in Apr 2019
Response from Assistant Manager-Moon on 1 May,2019
Dear distinguished guests,thanks for your detailed comments and sharing. I am sorry that you are not satisfied with this stay. We will report back to the management on every valuable suggestion you mentioned, and follow up the investigation to avoid the recurrence of the similar situation. In the future, we will certainly strive to improve the quality of service. Hope to bring you a new experience when you check in next time, we sincerely invite you to come again!

10/10 Excellent

Poh Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
Very efficient service.Clean , comfortable & safe hotel near MTR : Auzhuang station.
Stayed 2 nights in Apr 2019
Response from Assistant Manager-Moon on 13 Jun,2019
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

8/10 Good

Ysrael

Liked: Cleanliness, staff & service
Small and cheap
It's was a small room without a window
Stayed 1 night in Mar 2019
Response from Assistant Manager-Moon on 13 Jun,2019
Dear distinguished guests, thanks for your stay and comments. We are very sorry that we have not brought you the perfect experience. According to your experience and feedback, we sincerely recommend the renovation of business rooms, high-level business rooms and business suites in recent years. The room decoration style is fashionable, the area is more spacious and comfortable than the standard room. I believe you will like it. If you need our assistance during your stay, you can contact the Assistant Manager of the lobby of the hotel at any time. We are on duty all the time. We look forward to helping our guests solve their problems. All staff of Ocean Hotel look forward to the opportunity to serve you again. Wish you a happy life and a smooth work!

6/10 Okay

Verified traveller

Stayed 8 nights in Mar 2019
Response from Assistant Manager-Moon on 16 Apr,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

8/10 Good

Rushabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Assistant Manager-Moon on 16 Apr,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall condition is acceptable for business room. Hope to see further improvement for cleaniness.
Stayed 3 nights in Feb 2019
Response from Assistant Manager-Moon on 26 Mar,2019
Dear distinguished guests, thanks for choosing Ocean Hotel and sharing your experience. We have seen your comments and truly moved. We are glad that the hotel has brought a good time for your trip. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your stay again.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Service is not good, breakfast is not good, restaurant food is not good, toiletries is not good, mattress are not comfortable
Stayed 4 nights in Mar 2019
Response from Assistant Manager-Moon on 13 Mar,2019
Dear distinguished guests,thanks for your detailed comments and sharing. I am sorry that you are not satisfied with this stay. We will report back to the management on every valuable suggestion you mentioned, and follow up the investigation to avoid the recurrence of the similar situation.And we hope you can contact the hotel's duty manager for feedback. We look forward to seeing you again and bringing you a better living experience. Wish you a happy life and a smooth work.

6/10 Okay

Jennifer, Caton

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
not cleaning,not near metro,walk about 8 mins service is good
Stayed 2 nights in Feb 2019
Response from Assistant Manager-Moon on 5 Mar,2019
Dear distinguished guests,thanks for choosing to stay at the Ocean Hotel. Thank you very much for pointing out the inadequacy of our service. We will immediately reflect the above problems to the department and correct them immediately. I hope you will be satisfied when you check in next time. We look forward to seeing you again at the Ocean Hotel.

6/10 Okay

Louis

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hit and miss, expect to wait!
Couldn't find my booking eventhough it was cleaning showing on reservation email to me and on my App, asked me whether I was in the right hotel and whether it was the night I was booked in. Took 20 mins until I insisted I was staying and volunteered a deposit to the value of the night.
Stayed 1 night in Jan 2019
Response from Assistant Manager-Moon on 5 Mar,2019
Dear distinguished guests, thanks for your stay and comments. We are very sorry that we have not brought you the perfect experience. If you feel that our service is not perfect, we hope you can contact the hotel's duty manager for feedback. We look forward to seeing you again and bringing you a better living experience. Wish you a happy life and a smooth work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy
Overall a very nice stay except for the room guests noise until 3:00 am
Stayed 2 nights in Jan 2019
Response from Assistant Manager on 28 Jan,2019
Dear distinguished guests, thanks for your stay and comments. We are very sorry that we have not brought you the perfect experience. If you feel that our service is not perfect, we hope you can contact the hotel's duty manager for feedback. We look forward to seeing you again and bringing you a better living experience. Wish you a happy life and a smooth work.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Price is reasonable. Location is good. Will stay again next time
Stayed 4 nights in Jan 2019
Response from Assistant Manager on 28 Jan,2019
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

4/10 Poor

Mahmoud

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Assistant Manager - Oska on 26 Jan,2019
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

8/10 Good

Jon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for business and Canton fairs, regular free buses provided, polite friendly staff.
Stayed 4 nights in Oct 2018
Response from Assistant Manager on 6 Nov,2018
Dear distinguished guests,thanks for your stay and comments. Ocean Hotels has been dedicated to providing the most comfortable and satisfying experience for guests. We are glad that the hotel has been recognized by you. If you like us in your next stay, you can give us a full mark of praise to encourage us. Ocean Hotel is looking forward to serving you again. We wish you a happy life and a smooth job.

8/10 Good

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Assistant Manager on 6 Nov,2018
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

4/10 Poor

dik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expect poor service
I caIled the hotel operator ask for direction how to make call to Hong Kong, the answer is, to look at the instruction in the service manual.
Stayed 1 night in Oct 2018
Response from Assistant Manager on 6 Nov,2018
Dear distinguished guests,thanks for your detailed comments and sharing. I am sorry that you are not satisfied with this stay. We will report back to the management on every valuable suggestion you mentioned, and follow up the investigation to avoid the recurrence of the similar situation. In the future, we will certainly strive to improve the quality of service. Hope to bring you a new experience when you check in next time, we sincerely invite you to come again!

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for business travel to Canton fair free buses. About 30 mins from Guangzhou east station and 50 mins from south station due to traffic. God selection of restaurants and shops 10 min walk from hotel.
Stayed 2 nights in Oct 2018
Response from Assistant Manager on 23 Oct,2018
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

8/10 Good

Richard, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location is very convenient, services is good, some great restaurants nearby; the Afternoon Tea on 27th floor, costed 88 Yuan which tasted not good and is not recommended
Stayed 1 night in Oct 2018
Response from Assistant Manager on 25 Oct,2018
Dear distinguished guests, thanks for choosing Ocean Hotel and sharing your experience. We have seen your comments and truly moved. We are glad that the hotel has brought a good time for your trip. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Assistant Manager on 3 Oct,2018
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with it, clean, safe and staff very friendly.
Stayed 4 nights in Sep 2018
Response from Assistant Manager on 3 Oct,2018
Distinguished guests, Hello! Thank you for staying in the hotel and sharing, we are glad that every service of the hotel has been recognized by you. Through your careful description, we can feel the happiness brought to you by this trip. This is what our hotel have been pursuing, and this will be the driving force for us to continue our efforts and make progress. Looking forward to your visit again. We wish you a happy life and a smooth work.

4/10 Poor

jaydeep

The staff is not cooperative and doesnt understand english well. Rooms are overcharged considering the facility..
Stayed 3 nights in Sep 2018
Response from Assistant Manager on 3 Oct,2018
Distinguished guests: Hello! Thank you for your detailed comments and sharing. I am sorry that you are not satisfied with this stay. We will report back to the management on every valuable suggestion you mentioned, and follow up the investigation to avoid the recurrence of the similar situation. In the future, we will certainly strive to improve the quality of service. Hope to bring you a new experience when you check in next time, we sincerely invite you to come again!

6/10 Okay

DILIP

very good service
it was good, only one thing there was no mirror near sink to shave, overall good, the staffs were very good. i was in room 1615
Stayed 3 nights in Aug 2018
Response from Sales Manger - Ivy on 29 Aug,2018
Dear distinguished guest, Thank you for choosing Ocean Hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your recent experience with us on Hotels.com . It is a pleasure to learn of your satisfaction with the hotel’s location and guest room environment. We are happy to receive such recognition. We have noted your valuable feedback on your impression of the hotel exterior. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience. Once again, thank you for your time and we look forward to welcoming you back soon.

8/10 Good

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Assistant Manager on 21 Dec,2018
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

10/10 Excellent

Hayder, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice and clean hotel also close to the arabic restaurant
Stayed 3 nights in Mar 2018
Response from Assistant Manager on 23 Dec,2018
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel
The hotel was very clean and I’m a good locatio. The staff was very helpful but the only two things that let this hotel down is the internet connection and the gym. the internet connection was very poor especially if there on business and I personally don’t think that there should advertise the gym as one of the hotel facility because is not. with only four equipments to use and two of those was faulty and very very old. That’s not a gym
Stayed 6 nights in Mar 2018
Response from Assistant Manager on 21 Dec,2018
Dear distinguished guests,thanks for choosing to stay at the Ocean Hotel. Thank you very much for pointing out the inadequacy of our service. We will immediately reflect the above problems to the department and correct them immediately. I hope you will be satisfied when you check in next time. We look forward to seeing you again at the Ocean Hotel.

8/10 Good

mango, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free upgrade when late night check in
arrival the hotel almost 2am, I booked a business room, hotel staff provide a compliment upgrade to a suit room. The suit room was great setting except i only sleep few hour and check out in the morning.
Stayed 1 night in Mar 2018
Response from Assistant Manager on 21 Dec,2018
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

8/10 Good

b, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Hotel is close to major markets only issue as communication, other than that it was a pleasant experience. Will definitely go back again.
Stayed 6 nights in Feb 2018
Response from Assistant Manager on 23 Dec,2018
Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

8/10 Good

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money it’s pretty good
Stayed 1 night in Mar 2018
Response from Assistant Manager on 21 Dec,2018
Dear distinguished guest, thanks for your support, it is our pleasure to serve you.Looking forward to you coming next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Was there for 2 weeks. Open room made with no privacy, or solitude. Windows were all opaque so couldn’t see a view. But overall relatively comfortable hotel to stay in.
Stayed 13 nights in Jan 2018
Response from Assistant Manager on 23 Dec,2018
Dear distinguished guests, thanks for choosing Ocean Hotel and sharing your experience. We have seen your comments and truly moved. We are glad that the hotel has brought a good time for your trip. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your stay again.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
Response from Sales Manger - Ivy on 30 Jan,2018
Dear Valued Guest, Thank you for taking the time to share your recent delightful experience of staying with us on Expedia.com . It is our honour to have brought you an enjoyable experience and your valuable comments are testament to our dedication to service excellence. At OceanHotel we endeavour to bring joy and love to all our guests. Once again, Thank you for your time and we look forward to welcoming you back in the near future.

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Sales Manger - Ivy on 30 Jan,2018
Dear distinguished guest, Thank you for taking the time to share your recent experience with us on Expeida.com . It is our great pleasure to welcome you back again and we truly value and appreciate your continued support to Ocean Hotel, We are pleased to learn that you enjoyed your stay at our hotel and will be sure to share your kind comments with our team. We will continue to extend our philosophy of providing loving hospitality, through service delivered from the heart. Once again, thank you for your time and we look forward to welcoming you back with another wonderful stay at Ocean Hotel soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice business hotel, great service :-)
Very nice business hotel, great service and fasilities.
Stayed 10 nights in Nov 2017
Response from Sales Manger - Ivy on 30 Jan,2018
Dear distinguished guest, Thank you for choosing Ocean Hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your recent experience with us on Expedia.com It is a pleasure to learn of your satisfaction with the hotel’s location and guest room environment. We are happy to receive such recognition. We have noted your valuable feedback on your impression of the hotel exterior. Please rest assured that we will make every effort to seek continuous improvement in providing our guests with the best service experience. Once again, thank you for your time and we look forward to welcoming you back soon.

2/10 Terrible

MUKESH

Disliked: Staff & service
PATHETIC
I WAS NOT GIVEN A MEDICAL ASSISTANCE WHEN I REQUIRED IT VERY URGENTLY .DUE TO THAT I HAD TO FLY BACK TO INDIA AS MY HEALTH STARTED GETTING FROM BAD TO WORSE.I HAVE NOT SEEN SUCH IN HUMANITY IN MY LIFE .REQUESTING THEM THAT I WANTED SOME DOCTOR PERSONNEL ,THE RECEPTION STAFF STARTED LAUGHING . VERY BAD BEHAVIOUR
Stayed 2 nights in Dec 2017