Terrace/patio

Reviews of JA Manafaru

5 out of 5
JA Manafaru
Haa Alifu Atoll, Manafaru Island

Reviews

9.8

Exceptional

Rating 10 - Excellent. 91 out of 101 reviews" "
Rating 8 - Good. 8 out of 101 reviews" "
Rating 6 - Okay. 1 out of 101 reviews" "
Rating 4 - Poor. 0 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the pleasure of staying for a duration of six nights and would have loved to have had the chance to extend our stay further. I had the pleasure of working with my personal attendant, Firdavs, who consistently demonstrated exceptional professionalism as well as a strong commitment to meeting my needs. He consistently went above and beyond to ensure that my requests were promptly addressed and taken care of. Victoria and Mark ensured a personalized experience for each guest. The water villas are truly impressive. The island provides a Maldivian ambiance, offering numerous home-like comforts. I will definitely return Dr. Brown
Stayed 6 nights in Dec 2023
Response from Jason Kruse General Manager on 15 Jan,2024
Dear Dr BrownThank you for your wonderful review. I will pass this on to our team and I am sure it will bring a smile to their faces. Firday, Mark and Victoria will appreciate you mentioning themselves for going above and beyond. We hope to welcome you back soon. Kind regardsJasonGeneral Manager

10/10 Excellent

Karlwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystal clear ocean. Incredibly accommodating staff. A relaxation paradise!
Stayed 9 nights in Oct 2023
Response from Jason Kruse on 5 Nov,2023
Dear Karlwin, Thank you of taking the time to write this review. And I am sure that this will be helpful for future travellers.We are delighted that you had a wonderful stay as we are determined to go above and beyond for our guests. Please do let us know when you are looking to return.Warm regards,Jason and the JA Manafaru team

10/10 Excellent

Ehlimana

Stayed 4 nights in Sep 2023
Response from Jason Kruse on 27 Sept,2023
Dear Ehlimana, Thank you for taking the time to share your positive review and we are delighted that you had a wonderful stay. Kind regards, JasonGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute paradise - complete perfection from beginning to end, hugely recommended.
Stayed 7 nights in Jun 2023
Response from Jason Kruse on 18 Jul,2023
Dear Manafaru guests, Thank you for taking the time to write your review and we are delighted that you had a wonderful holiday. We hope to welcome you back and I hope that you had a safe journey home. Kind regards, JasonGeneral Manger

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was Top notch. Nishan took care of our every need. Chef Moosa was the unexpected highlight of our stay. We had a wonderful culinary experience with him that we will never forget. The food was the best ive eve had. We went during monsoon season expecting alot of rain. The rain was not a hindering factor, just a few showers on and off and one day where ut rained all day. I highly recommend this resort to anyone wanting to escape life for a moment. As an extremely busy individual, this resort allowed me to reset and relax, which was exactly what i needed.
Stayed 6 nights in Jun 2023
Response from Jason Kruse on 18 Jul,2023
Dear Russell, Thank you for your 5 star rating and I will share with the team. I am sure this will put a smile on their faces. Particular chef Moosa and the kitchen team. Hope that you had a pleasant journey home. Warm regards, Jason General Manager

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jason Kruse on 5 Nov,2023
Dear Jasmin, Thank you for your review and we are delighted that you enjoyed your holiday. You may be pleased to hear that we are currently going through a refreshment program to greatly enhance our guest experience. Kind regards, Jason and The JA team

8/10 Good

peter, Raleigh

Response from Jason Kruse on 5 Nov,2023
Dear Peter, Thank you for your review and we are delighted that you enjoyed your holiday. You may be pleased to hear that we are currently going through a refreshment program to greatly enhance our guest experience. Kind regards, Jason and The JA team

10/10 Excellent

Terrell

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What is not to like. Even in the monsoon season it was paradise. The staff was so attentive without being overbearing. The food was delicious and the accommodations were superb. Thanks to Mangal, Umar, Nizam, Rosa, Paveen, Isse, Shaad and of course Coco for taking care of our every need.
Stayed 6 nights in Aug 2022
Response from JA Manafaru on 11 Oct,2022
Dear Happy Guest, thank you so much for the top marks and kind words about the team... it is always re-assuring to hear that they made such a difference to your stay and that "Magical Manafaru" lived up to your expectations. We hope we can welcome you back to paradise in the future and now we have just secured a brand new private charter operating flight to Hoarafushi Airport that is less than 50 minutes flying time and less than 10 minutes by speedboat... you can now be in paradise in less than 60 minutes. We hope to be able to welcome you "home" and until then wish you long and joyful memories of your time with us. Karen on behalf of Soodh, and the entire JAM Family

10/10 Excellent

Rehana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property and is set up brilliantly for a relaxing stay, with gorgeous settings and lovely staff. Our host Rafu was exceptional - both polite, helpful and great with our toddler. The one area to improve is to be more proactive with arranging guest transfers. The island is located at the edge of the Maldives so transfers are less frequent and can be unsociable hours; we would have appreciated better upfront planning or at least notification of potential timing challenges. All in all, do pick this hotel as it is fabulous but ensure you know your plans in detail for transfers to avoid a bumpy set of discussions
Stayed 9 nights in Oct 2021
Response from Karen on 29 Nov,2021
Dear Ms Rehana, Thank you for sharing such kind comments about your Island experience and the team, always helpful for future travelers to understand and make an informed decision. Sadly, like many resorts Transportation challenges exist, partly due to the airline carriers covid downsizing (which has still not been re-established) as well as immigration and international flight delays/advances as it has a knock on effect to the local handlers. As you quite rightly mentioned, very important for this to be clear and for guests to reach out to us for clarity. We will always do our best to assist with what we can control. Once again, thank you for sharing your experience, it is very helpful to us to continue improving and for future guests benefit... we hope to welcome you back to paradise. warmly, Karen on behalf of the JA Manafaru team

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was AMAZING!! The staff was as friendly as can be. I stayed in one of the water bungalows, which was a top-notch accommodation. All the non-motorized water sports were included, the food was terrific, and the water and beaches were gorgeous. My only issue was they did not have the breakfast buffet, but you are able to order whatever you want for breakfast, and it's all included. Also, it is quite far from the Male airport. It takes an additional 3-4 hours to get from there to the island through a domestic flight (not the nicest transportation) and an hour long boat ride. However, it was all worth it!
Stayed 5 nights in Oct 2021
Response from Karen on 14 Oct,2021
Dear Molly, Thank you again kindly for the review and for choosing our little island for your celebration. It's a good point about the breakfast buffet, but with Covid protocols and feedback from previous guests that they preferred a la carte was the reason we decided to change this. Delighted though you enjoyed the full unlimited a la carte. Thank you for being brave and coming to the most northerly resort in Maldives... we are working hard with the available airline carriers to improve the connections to align with more international flights as they have also been adversely affected by the lack of tourists in Maldives, so we remain hopeful that this can only improve as the world navigates through the new normal. We hope we can welcome you back to your island and so very happy it was worth it and offered you the down time you deserved. warmly, Karen on behalf of the JAM Family

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great Place
Overall was an amazing time & great employees! That is besides the GM Karen who was unprofessional and did not fix 1 or 2 problems we had.
Stayed 4 nights in Feb 2020
Response from JAMGM on 21 Feb,2020
Dear Guest, thank you for reviewing the property and for marking so highly on your experience. Apologies if i personally did not resolve the 1 or 2 problems you had to your satisfaction. If you would like to share your name and detail, very happy to reach out and clarify further should it be possible. warmly, Karen

2/10 Terrible

alyaa

Disliked: Staff & service, property conditions & facilities
not going to that resort again
it should not be under five star, maybe four. The water villa was nice but the pool water was super smelly and the ladder/stairs going into the water was not safe- the screws were out and could fall off any minute. We asked for coconut water and were told we have to wait a day for them to provide it. Usually it is available at all times at other resorts and for free. At JA we they charge you for that. The food not so great, especially the presentation. They did not have so many options on the SPA menu too. Not worth going to that resort and it is 1.5 hrs on seaplane.
Stayed 4 nights in Feb 2020
Response from JAM. GM on 14 Feb,2020
Dear alyaa, as mentioned on the other review platform, we are terribly sorry that we did not meet your expectation. It seems we were sold out of coconuts on the day that you asked and yes depending on the meal plan you as a guest have chosen would dictate if they are included or not. I have no idea why your pool water would have been "smelly", as we have over 90 desalinated water pools on the island all coming from the same water source but again if this was your personal experience, my apologies. Our Spa team provide a wide selection of treatments, given the size of the resort as well as a further selection especially for Children and families and are always available to tailor make an advance bespoke experience for our guests if asked and they are able to assist without impacting other guests existing bookings. As for the journey to JA Manafaru, i am surprised that this would not have been evident when making your resort choice, the reason our owners purchased the island was exactly this reason. For guest to experience the Maldives of 30 years ago where there was still limited impact from the capital city and all the stress that that brings, where there is limited to no noise or plastic pollution and where you can still see beautiful vistas rather than cargo ships and other resorts. Again, apologies if we have not met your expectation and we value your comments in helping us improve to meet all our guests expectations warmly Karen on behalf of the JA Manafaru family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020
Response from JA Manafaru GM on 29 Jan,2020
Dear Guest, thank you for the kind scoring and high marks. I hope we can welcome you back to paradise in the future. warmly Karen on behalf of the JA Manafaru family.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is really awesome, in terms of the friendly atmosphere and staff. The restaurants there served a very delicious food, since am vegan I found the restaurant vegan friendly. The cleaning services also was very good.
Stayed 4 nights in Nov 2019
Response from Karen on 13 Dec,2019
Dear Guest, thank you so very much for your kind review and we are all delighted that you found the property and it's people to be everything you wanted and more. We continue to review our food offerings at the property to take in all the various requests and vegan cuisine is something we continue to do more and more of ... good for us and good for the planet! Anytime you wish to "breathe", please reach out , we would love to welcome you back to your island home anytime you wish. Karen on behalf of the JA Manafaru family

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is long overdue. My wife and I spent a week of our honeymoon at JA Manufaru back in 2016. We could not have had a more wonderful time in a more wonderful place. Manufaru will always hold a special place in our heart. The island is completely magical and the resort staff did an amazing job of being ever available yet allowing us to experience the island for our selves. Both my wife and I are very well traveled and Manufaru remains our favorite destination. When we left, we were looking forward to going back on a future anniversary. I would personally vouch for this place. It was that good.
Stayed 5 nights in Jul 2016
Response from Karen on 1 Dec,2019
Dear Guest, you are very kind to write the review and we are all delighted that JA Manafaru has remained in your heart over all these years. We would be honoured to wlecome you back to your Island Home ... please feel free to reach out. with gratitude, Karen on behalf of the JA Manafaru Island Family

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well maintained given that this has been around for many years. Pros 1. Bathroom amenities are all by Elemis. Love the conditioner, because it's not diluted. 2. Housekeeping comes in a few times a day, room is very clean. They draw the curtain when it's sunset, cools down the room so you can rest right away after dinner. They even put extra bottles for us knowing we finished up the water on the first day. Very observant and thoughtful 3. Water around is clear. No rubbish. 4. Water villas are not joined together which means you have all the privacy you need. 5. Water pressure in shower is awesome 6. Breakfast was full of options. Good for 3 days stay. 7. In villa dining is 24 hours 8. Free snorkel equipment rental in half board. 9. Dinner options are just enough. 10. Very polite and efficient staffs all around the resort. 11. Lobster dinner was delicious. Fresh and tasty. 12. Seaplane transfer was the cheapest I see, comparing to other resorts. 13. Smoked trout, smoked mackeral, omelette, pancakes and waffles were our favourites every morning. 14. Fresh juices and very delicious passionfruit daiquiri 15. Last but not least, minimum to zero mosquitoes. It really helped a lot to not have any mosquitoes especially when dining along the beach. 2 thumbs up. Cons 1. Overpriced Spa. It's comfortable and quality massage, just really overpriced. We are talking about 550usd for couple. 80min massage with 40min scrub. Which definitely wasn't that
Stayed 3 nights in Nov 2019
Response from Karen on 1 Dec,2019
Dear Guest, thank you so much for the kind response and we are all delighted you enjoyed your JA Manafaru experience. We look forward to welcoming you home to your island so we can look after you again as we do for so many of our clients whom come back to us time and time again. with kindness and gratitude Karen and all the JA Manafaru family

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was paradise. The room, the gorgeous beach and ocean, impeccable service and friendly smiles everywhere you go made the stay an unforgettable experience. The only thing that i wasn’t a fan of was having your experience host calling or knocking on your door to remind you of restaurant reservations. Us personally do not like to be bothered on vacations and are fully capable of setting up reservations on our own. Nonetheless place still gets 5 stars as everything else makes up for it.
Drone view . However no drones are allowed for use on property. Was informed after the fact.
Path to bungalow
Scuba diving by the jetty
Stayed 7 nights in Sep 2019
Response from JA Manafaru. GM on 14 Oct,2019
Dear Guest, you are very kind to have written the review on your JA Manafaru Experience and to mark us so highly. I quite agree on the relaxation and we have raised the point with the Guest Experience Manager to address with the Host Team that look after our guests. I have to commend you on the images you shot, truly beautiful and thank you for sharing them on line. warmly, Karen and the JA Manafaru Family

10/10 Excellent

Khalifah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect only one thing to consider it’s far and expensive Thanks to morad was agood help
Stayed 3 nights in Aug 2019
Response from Vlad Reyes, General Manager on 16 Aug,2019
Dear Khalifah Thank you for the perfect 5 out of 5 rating you gave JA Manafaru and for your comment that everything was perfect! I guess the distance of our island paradise from Male necessitates a longer travel time, but your overall comment would mean that it was worth it! I will certainly pass on your appreciation to Murad for the good help he has provided you. Safe travels.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the services and the room were fantastic. Eating in the restaurants was a pleasure. We will remember this hotel all of our life. Especially thanks to Urana, Santos and Sathees.
Stayed 4 nights in Jul 2019
Response from Vlad Reyes on 14 Aug,2019
Dear Guest Thank you very much for the perfect 5 rating you have given JA Manafaru for the service provided by all the associates, the well designed & clean accommodations, the food & beverage you've consumed in the numerous restaurant and bars of the resort. Rest assured that I will pass on your special thanks to the three stars you will remember from our hotel. Safe travels,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing! Staff were fabulous. Service was amazingly ng. Our room was cleaned twice a day and kept beautifully. Great food in all restaurants.
Stayed 9 nights in Jul 2019
Response from Vlad on 28 Jul,2019
Dear Guest Really appreciate the perfect 5 out of 5 rating you have given JA Manafaru. Happy to note that all the ingredients of a wonderful vacation have been met by our associates. Hope to see you again in our island paradise soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Christina on 10 Jul,2019
Thank you for rating us 5 out of 5.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, brilliant staff and we had an amazing time. Small point I would make is that the open toilet/shower in the water villas are not as comfortable in monsoon season. :)
Stayed 6 nights in Jun 2019
Response from Vlad on 28 Jul,2019
Dear Guest Thank you for the perfect 5 out of 5 rating you've given our 'amazing hotel' - JA Manafaru. We've noted your comment about the inconvenience of having a shower with half a wall open to the elements during the monsoon season. Hopefully, it will be a memorable experience you'll never forget! Safe travels.

10/10 Excellent

Verified traveller

Stayed 9 nights in May 2019
Response from Karen on 29 Nov,2021
Many thanks for your high marks and apologies for the lack of acknowledgement. We hope we can welcome you back to paradise in the future warmly Karen on behalf of the JA Manafaru Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Vlad Reyes on 7 Mar,2019
Thank you very much for the 5 out of 5 rating you gave JA Manafaru for the stay you had with us. We look forward to welcoming you back. Safe travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking for a 5 star property in the Maldives, look no further. This property is absolutely amazing, the staff executed perfectly and created a lifetime of memories. Our over water villa on the sunset side was absolutely beautiful a ladder with access to swimming and snorkeling right off the private deck. The villas include a private infinity pool that we used every day while watching the sunset. The beaches on the resort were picture perfect with powder white sand and crystal clear turquoise water. The property offers many activities ranging from a day trip to their private island and dolphin watching. Ultimately the property creates a tranquil, quiet and relaxing experience for each of it’s guests. We were personally met by the property general manager upon arrival who introduced us to Jameel who was our dedicated guest services manager. Jameel was at our beck and call and did an outstanding job ensuring our experience was perfection I was pleasantly surprised to have been met at the Malé airport by the property staff who escorted us and our baggage over to the seaplane terminal, the property has a private lounge in the seaplane port to relax prior to departure to the island. The hour and 10 minute or so seaplane flight was picture perfect and allows the passengers to view the hundreds of beautiful atolls that dot the sea making up the Maldives. For the return trip home we opted for the 40 minute boat ride to Hanimaadhoo Island which connects to a dom
Stayed 5 nights in Nov 2018
Response from Vlad Reyes, General Manager on 3 Dec,2018
Dear Anonymous on Expedia Greetings from the patch of paradise in the Indian Ocean which you described as absolutely amazing and gave you a lifetime of memories to cherish! Thank you for the perfect 5 rating you gave us on Expedia. I will definitely share the wonderful descriptions you had about what our associates did to make your experience memorable. We look forward to the pleasure of welcoming you back soon. Safe travels.

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2018
Response from Christina on 17 Oct,2018
Thank you for rating us 5 out of 5.

10/10 Excellent

Tycho, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on the water
My wife and I went to JA Manafaru on our honeymoon. It was paradise on earth! We flew in from Dubai to Male. Once we arrived there was a representative of JA Manafaru waiting for us to guide us to a special lounge where we waited for our seaplane. They had drinks and food available, and the wait was around 1hr but no issue. They weren't able to take all our luggage in one go (2 of the 4 didn't make it), but that was fine since there are multiple plans arriving and really very delay when we finally got to the resort. After a 75min seaplane ride arrived in Manafaru. Amazing views flying in, and then the staff was waiting at the dock when we got off the plane. Nice welcome refreshing drink with refreshing towels. Introduced to our "experience host" who was there to help us and attend to any requests or questions we had and take us to dinners and drop us off. Thanks Jaleel for all your great help, you were fantastic!! Resort is awesome!! Restaurants are great (we liked White Orchid and Ocean Grill - amazing lobster!!). We had the all-inclusive package which I would recommend since otherwise the menu prices were quite steep. Beaches and water are unparalled, so beautiful with blue crystal clear warm water and white sand. Service was great in all the restaurants, very attentive and kind. Activities are plentiful, we did the CastAway Island and Private Beach dinner, which were both great. You do have to pay for these activities but well worth it! All in all, amazing place!!!
Stayed 6 nights in Feb 2018
Response from Willam Harley-Fleming on 27 Mar,2018
Dear Tycho, Thank you for having taken the time to post such a wonderful and detailed review of your stay at JA Manafaru. We are thrilled to read your beautiful words, especially regarding the food and service you received at the restaurants. It is a pleasure to hear we achieved our goal of providing the ultimate service and guest experience. I passed along your special thank you to Jaleel and the rest of the team. All of us here at JA Manafaru look forward to pampering you again soon. With our sunny regards, William Harley-Fleming Cluster General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with attentive staff and great food
We stayed in the sunset overwater bungalow and it was just amazing. A huge villa with your own pool just above the turquoise ocean and fishes. The breakfast buffet is great with lots of options and the chef even made almond milk for me. For dinner you have several options - we tried the italian restaurant with amazing pasta, the ocean grill with super tender meat and a delicious vegan chickpea dish. We also had a castaway dinner where they bring you to an islands to have a candle light dinner just by yourself. Not gonna tell too much but it is very romantic :) The staff is very attentive and if you have a wish, they make sure it comes true. Overall and amazing experience for us
Stayed 4 nights in Jan 2018
Response from William Harley-Fleming on 28 Mar,2018
Dear Guest, Thank you for your outstanding review. I am very pleased to know that you enjoyed your stay at JA Manafaru. I am trilled to know that you have well appreciated our restaurants and the service provided by our team. We are all looking forward to your next visit to our enchanting island. Warm regards, William Harley-Fleming Cluster General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel to stay
very friendly staff, service is very good, especially recommend for families
Stayed 9 nights in Dec 2017
Response from Karen on 29 Nov,2021
Thank you so very much for taking time to share your review in the past and my sincere apologies for the lack of response over the years. I just wanted to acknowledge your review and thank you and hope that we can one day welcome you back to the island to enjoy another visit. Warmly, Karen on behalf of the JA Manafaru Family

10/10 Excellent

angela, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing vacation!
The staff is super accommodating and welcoming. The water villa experience was amazing. We snorkeled outside our room and relaxed in the pool.
Water Villas
Our room - Sunset Water Villa
Fish feeding on the jetty
Sunset Water Villa deck
Stayed 7 nights in Aug 2017
Response from General Manager on 3 Nov,2017
Dear angela, Thank you for taking the time to share your review about your recent stay at JA Manafaru. We are happy to learn that you had an enjoyable stay with us and we exceeded your expectations in all aspects of our facilities and services. We hope to welcome you back soon. Best regards, William Harley-Fleming General Manager

10/10 Excellent

Carlos, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Paradise
Our stay at JA Manafaru was amazing, from reception to checkout. It begins from booking with them as they will stay in contact all the way up until your trip. Upon arrival in Male there will be someone waiting for you to take you to the JA Manafaru personal lounge where there is food and refreshments that are complimentary. Then they will expedite you through everything whether is doing the Sea Plane or Domestic/ Luxury Speed Boat travel which are both amazing. Upon arrival at the resort you will be met by the General Manager and staff with refreshments. You will then meet your personal concierge who will always be readily available to make your stay amazing. Ours was Jameel who knew exactly what we needed and even made reservations to the restaurants prior to us saying a word. Food and drinks are phenomenal, and the selection is great as well. Overall staff and everything was amazing and highly recommend it.
Stayed 4 nights in Jul 2017
Response from General Manager on 14 Jul,2018
Dear Carlos, We highly appreciate your great comments posted on this website following your stay at JA Manafaru. We loved to know how satisfied you were with our facilities and services and your description of all of it! It is our aim to meet our guests’ expectations at all times, exceeding it make us proud and encourage us to continue to do so. Thank you very much! I’m sure that my team members, particularly Jameel, are equally chuffed to receive these praises. We will be more than happy to welcome you again for another extraordinary time with us. Best regards, William Harley-Fleming General Manager

10/10 Excellent

Pranishen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Amazing Piece Of Heaven
My stay was absolutely amazing. From the Transfer arranged by the Hotel to my stay, this was nothing short of being treated like a celebrity.
Stayed 5 nights in Jul 2017
Dear Pranishen, I am thrilled to read your glowing review based on your recent experience at the resort. Thank you so much for taking the time to share your fond memories of JA Manafaru. It was such a pleasure to have you staying with us and I am thrilled you had an enjoyable stay here. Along with my team, we can’t wait to have the pleasure of welcoming you back to the resort in the near future. Once again, thank you for choosing JA Manafaru. Sincerely, William Harley-Fleming General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond perfect service
This hotel had make my summer vacation ever better... best service you've ever expected..
Infinity pool at our water villa
Water villa at night
Water villa
Stayed 4 nights in Jul 2017
Response from General Manager on 2 Nov,2017
Dear Guest, Thank you very much for your delightful review and pictures. It is always a reason for joy to know that we manage to exceed our guest’s expectations. I very much hope you shall come and see us again in the near future, and regard JA Manafaru as your new Maldives home. Warm regards, William Harley-Fleming General Manager

8/10 Good

shawn, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
We had a wonderful 3 night stays in JA Manafaru , the most impressive experience is how dedicated hotel staff are to making our stays happy .when we were in the island , the Italian restaurant was still under refinement ,but hotel manager instructed chef to make pizza for us anyway, and we even had our first one for free ;in another dinner occasion , my wife ordered the sushi (we live in Japan ) ,which was not as we expected, in the next morning , we were told that our last dinner was discounted 50% off. Not even to mention the friendliness of hotel staff. But there is one thing I have to admit : I assume because this is a luxury hotel located in a remote island , the excellent service comes with price , the average food price is twice above the regular one in Japan . And 75 minutes flight from Male is a noisy jounery .
Stayed 3 nights in Jun 2017
Response from General Manager on 13 Jul,2017
Dear shawn I am thrilled to read your glowing review based on your experience with us and thank you so much for taking the time to share your memories of JA Manafaru. I also appreciate your kind words about my team. They were very pleased to receive such an amazing feedback. I very much hope to have the pleasure of personally welcoming you back to the resort in the near future. Warm regards, William Harley-Fleming General Manager

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Amazing resort, food and staff
Response from Karen on 29 Nov,2021
Thank you so very much for taking time to share your review in the past and my sincere apologies for the lack of response over the years. I just wanted to acknowledge your review and thank you and hope that we can one day welcome you back to the island to enjoy another visit. Warmly, Karen on behalf of the JA Manafaru Family

10/10 Excellent

Badis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Karen on 29 Nov,2021
Thank you so very much for taking time to share your review in the past and my sincere apologies for the lack of response over the years. I just wanted to acknowledge your review and thank you and hope that we can one day welcome you back to the island to enjoy another visit. Warmly, Karen on behalf of the JA Manafaru Family

10/10 Excellent

Kevin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only island to visit
What an unbelievable experience we had at JA Manafaru. The staff was incredible. There was not a single request that wasn't attended to, from pillow comfort and softness to unique requests for special occasions. Everything was handled with care and precision. I would highly recommend this special place over any other island.
Response from General Manager on 20 Mar,2017
Dear Kevin, It is our pleasure to deliver the Heartfelt service we are renowned for and to turn your stay into a fantastic and unforgettable experience. Thank you very much for sharing your review with us. We look forward to welcome you back. Best regards, William Harley-Fleming General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
An amazing resort for couples and families. Lots of food options, activities and entertainment within the resort. Great service from friendly staff members and from your dedicated resort host. If you choose to stay at this resort - stay in a water villa! They are absolutely beautiful.
Response from General Manager on 7 Mar,2017
Dear Guest, Thank you very much for your review and recommendation. I’m definitely happy to learn how positive your stay was. I hope that you will visit us again soon! Best regards, William Harley-Fleming General Manager

10/10 Excellent

hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Feb,2017
Wow, 5 out 5 – thank you very much! We would be very pleased to welcome you back here in the hotel, hopefully soon.

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service at Maldives resort
Amazing service. Room was especially comfortable.
Response from Karen on 29 Nov,2021
Thank you so very much for taking time to share your review in the past and my sincere apologies for the lack of response over the years. I just wanted to acknowledge your review and thank you and hope that we can one day welcome you back to the island to enjoy another visit. Warmly, Karen on behalf of the JA Manafaru Family

10/10 Excellent

Saud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding
Perfect
Response from Karen on 29 Nov,2021
Thank you so very much for taking time to share your review in the past and my sincere apologies for the lack of response over the years. I just wanted to acknowledge your review and thank you and hope that we can one day welcome you back to the island to enjoy another visit. Warmly, Karen on behalf of the JA Manafaru Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Karen on 29 Nov,2021
Thank you so very much for taking time to share your review in the past and my sincere apologies for the lack of response over the years. I just wanted to acknowledge your review and thank you and hope that we can one day welcome you back to the island to enjoy another visit. Warmly, Karen on behalf of the JA Manafaru Family

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Vacation
Amazing stay thanks to fantastic amenities and a phenomenal staff.
Response from General Manager on 31 Oct,2016
Dear Guest, Thank you for taking the time to share this wonderful review of your recent experience at JA Manafaru. I truly appreciate your kind words of JA Manafaru on Expedia and we look forward to welcoming you back soon. Sincerely, William Harley-Fleming General Manager

10/10 Excellent

Zheshen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Maldives
This is our 3rd time traveling to Maldives. We have stayed in JA Manafaru for 5 nights, with 3 nights on over the water villa and 2 nights in 1 bedroom suite, thanks for the discounted upgrade offered by the reservation team. With JA Manafaru, we have been given a private concierge, if we have any requests we can contact our concierge directly, which is very handy. The room is very tidy and the size is much bigger than the average room size in Maldives. The staff on the island is very friendly. There are 4 restaurants on the island offer variety type of beverage. Normally we don't have too much of expectation on the taste of food as from our past experience with the first two resorts that we have stayed, the food were overpriced and very average. However, the beverage offered in JA Manafaru has given us full of surprises, it is tasty and well presented. Award winning restaurant The Cellar is definitely one of the must try restaurant on the island. Overall we are very happy with our stay in JA Manafaru. We have enjoying the service, the water quality & food. This is a resort I would highly recommend to anyone who is planning a trip to Maldives.
Response from General Manager on 31 Oct,2016
Dear Guest, Thank you for taking the time to share this wonderful review of your recent experience at JA Manafaru. It’s great to see that you have left the resort with fond memories and I am equally very pleased to see that you enjoyed all aspects of your stay. I truly appreciate your comments that have so well labelled our resort and facilities to other travellers and thank you for your ringing endorsements of The Cellar. We look forward to welcoming you back to JA Manafaru soon. Sincerely, William Harley-Fleming General Manager

10/10 Excellent

martha, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
The hotel, the staff, the service, the food, the villas, the amenities was excellent ,, is an amazing hotel,,,and we was before in many diferents hotels in Maldives and this one is the best,,, super complet ,, we want to repet again the experience
Response from general manager on 6 Sept,2016
Dear Martha, I am so delighted to know that your stay with us was truly relaxing and comfortable. I also appreciate your highlights on all the points which made it special. My team and I, we look forward to welcoming you back to JA Manafaru in the near future. Yours sincerely, William Harley-Fleming General Manager

10/10 Excellent

hazim, Jeddah, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to paradise!
Friendly staff, beautiful resort, amazing water villa... and wonderful memories!
Response from General Manager on 25 Aug,2016
Dear Hazim, My heartfelt thank you for your review! It is very pleasant to read that we managed all your needs and expectations. On behalf of my team we hope that we will have the pleasure of welcoming you back to JA Manafaru in the future. Sincerely yours, William Harley-Fleming General Manager

10/10 Excellent

Daniel Rodrigues, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful place.
Great. The resort is simply perfect and the staff was amazing.
Response from Business Excellence JARH on 1 Jul,2016
Dear Mr Rodrigues, Thank you very much for taking the time to share your experience during your recent stay at JA Manafaru. We hope that we will have the pleasure of welcoming you back in the future. Yours sincerely, William Harley-Fleming General Manager

8/10 Good

Qihong, Collierville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top Maldives hotel
excellent hotel, top service! a great place for Maldives vacation. starting from airport pick up to escorting all the way thru check-in to departing gate, the service was no issue. a top class hotel. the only problem is the marine life around the hotel wasn't ideal. it lacks the coral reef and marine life life fish, etc. compared to some other hotels in Maldives, this is an under average one. I was told the hotel is consulting marine biologist to solve the problem, but it won't improve for a long time.
Response from Business Excellence JARH on 21 Jun,2016
Dear Qihong, Many thanks for sharing your recent experience with us, and it is nice to know that overall you had an enjoyable stay. We have also noted your feedback which is currently under review. We look forward to welcoming you back to JA Manafaru in the near future. Kind regards, William Harley-Fleming General Manager

10/10 Excellent

william, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulously relaxed, very attentive staff and superb service in all respects Thoroughly recommended without reservation Great place to flop, read books and swim.
Response from General Manager, JA Manafaru on 23 May,2016
Dear william, It is with great pleasure to read that you were completely satisfied with your overall stay. I have however noted your feedback about Andiamo Bistro which I shared with the Food & Beverage management team for immediate attention. Thank you for taking the time to post your review on TripAdvisor, and we hope to welcome you back to JA Manafaru in the future. Sincerely yours, William Harley-Fleming General Manager

10/10 Excellent

cody, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome honeymoon experience
Traveled as couple on honeymoon in late April early May 2016. World class service at a world class resort. Food and beverage selection and service was the best I've ever had. Water villa was amazing, always clean and the view was out of this world. Staff and villa host went above and beyond, picked up on your every need before you even knew you needed it. Especially the crew working the infinity pool and bar, those guys were amazing. They were ready and waiting on us day after day. Cannot say enough about the service, 5 stars. I would recommend this resort and hotel chain to anyone, great honeymoon experience. We were there for 10 days and never tired of the restaurants or food. Pretty far to travel but well worth the time. Island is very remote and isolated because of this. Hardly and disturbance from other islands or resorts. Plenty of privacy in villa, on island and while on excursions. Spa and other excursion options were wonderful, for sure book a massage and a snorkeling trip, these will not disappoint, marine life is off the charts. Only regret is not diving. Next time I guess... At times it felt like we were the only guests on the island. The only drawback that I could mention would be the heat during this time of year, very warm pack accordingly. 90% of the restaurants and facilities are open air and can get pretty warm. However, there is a pretty steady breeze throughout the island and makes it tolerable. It is an island in the Indian Ocean so that is to be expected
Response from General Manager, JA Manafaru on 17 May,2016
Dear cody Thank you for sharing your feedback following your recent stay at JA Manafaru. It is with great pleasure to see some of the positive factors which made your stay more enjoyable and it sounds like you had an amazing time here. As my team are all committed in engaging with guests and making their holiday experience more relaxed and comfortable, it’s good to see that my team's efforts have been acknowledged. I hope that we will have the opportunity to personally welcome you back to JA Manafaru in the near future, and once again thank you for taking the time to detail your experience with us online. Sincerely yours William Harley-Fleming General Manager