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"Overall, our stay at the hotel in Da Nang was memorable, albeit with a challenging check-in experience. Despite having emailed the hotel beforehand about the possibility of an extra bed for our daughter without receiving a response, we arrived only to find that we weren't given the option, and there was an additional cost involved. This departure from the standard practice we encountered at other hotels during our two and a half weeks in Vietnam was disappointing and left us feeling uninformed. However, the hotel itself was exceptional in many ways. The staff members were fantastic, going above and beyond to ensure our comfort throughout our stay. The amenities provided were great, and the surroundings were truly wonderful. One standout moment was meeting the general manager, Andre, who impressed us with his thoughtfulness and excellent representation of the company. His responsiveness to our concerns was commendable and added to the positive impression we had of the hotel. Despite the initial hiccup with the check-in process, I would still highly recommend this hotel to anyone visiting Da Nang. "

"The problem is that the refrigerator is not cold."

"Wonderful, beautiful, and luxurious property; staff is amazing and accommodating; delicious and varied breakfast. Unfortunately we did not make it to the afternoon tea. The only thing I did not like was that the shower is handheld. You have to lather up and wash your hair ... then use the shower to rinse off. It made it for a cumbersome shower experience. Tub is very high. You have to step on a box to get in the tub. A problem if you have children or mobility isssues. Otherwise, it was a super-fabulous stay. "

"Love it! "

"This is a gorgeous hotel with very helpful staff!"

"Great facilities "

"We stayed at the blossom resort and chose the all inclusive package, we were blown away by the service, amenities and customer service. The food at the restaurant was brilliant We would defiantly stay again "

"We arrived well before 12pm but the staff organised our room very quickly for us to access. Fast and friendly room service with a quality meal. Then we went upstairs to the 17th Floor restaurant. A brilliant experience of food, beverage s and lots of fun with the staff"