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City Bay Palace Hotel

3.0 star property
Comfortable hotel, walk to Halong Bay Marina

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

City Bay Palace Hotel

View from room
View from property
Exterior
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; Asian cuisine

Overview of City Bay Palace Hotel

Reviews
8.2

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant

Check out the area

Map
156 Le Thanh Tong Str Bach Dang Ha Long, Quang Ninh, Ha Long, Quang Ninh Province, 00000
  • Popular LocationHalong Bay Marina5 min walk
  • Popular LocationSun World Ha Long Park7 min drive
  • Popular LocationHa Long International Cruise Port7 min drive
  • AirportHaiphong (HPH-Cat Bi)53 min drive
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Room options

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
Electric kettle
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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About the area

Ha Long

Located in Ha Long, City Bay Palace Hotel is in the city centre. Quang Ninh Museum and Tuan Chau Amphitheater are cultural highlights, and travellers looking to shop may want to visit Bai Chay Market and Cái Dăm Market. Sun World Ha Long Park and Typhoon Water Park are also worth visiting. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property.
Visit our Ha Long travel guideOpens in a new window

What's nearby

  • Halong Bay Marina - 5 min walk
  • Quang Ninh Museum - 3 min drive
  • Sun World Ha Long Park - 7 min drive
  • Ha Long International Cruise Port - 7 min drive
  • Bai Chay Beach - 13 min drive

Getting around

  • Cai Lan Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 54 min drive

Restaurants

  • Bread Up - 1 min walk
  • Bà Ngân - Bánh Cuốn Chả Mực - 4 min walk
  • Rooftop Cafe & Bar - 5 min walk
  • Bánh Cuốn Gốc Bàng - 4 min walk
  • Lotteria - 1 min walk

About this property

City Bay Palace Hotel

Hotel located in Hon Gai
City Bay Palace Hotel is located close to Halong Bay Marina, and provides free breakfast, an airport shuttle and a terrace. Be sure to enjoy Asian cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and ATM/banking services
  • A lift, tour/ticket information and a front desk safe
Room features
All 58 rooms have comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 14 floors
  • Building
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 210000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1700000 per vehicle (one way)
  • Rollaway bed fee: VND 210000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

Property is also known as

City Bay Palace
City Bay Palace Halong
City Bay Palace Hotel
City Bay Palace Hotel Halong
City Bay Palace Hotel Ha Long
City Bay Palace Ha Long
City Bay Palace
Hotel City Bay Palace Hotel Ha Long
Ha Long City Bay Palace Hotel Hotel
Hotel City Bay Palace Hotel
City Bay Palace Hotel Hotel
City Bay Palace Hotel Ha Long
City Bay Palace Hotel Hotel Ha Long

Frequently asked questions

Is City Bay Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at City Bay Palace Hotel?

As of 16 Apr,2024, prices found for a 1-night stay for 2 adults at City Bay Palace Hotel on 26 Apr,2024 start from S$37.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Bay Palace Hotel?

Self-parking is free at this property.

What time is check-in at City Bay Palace Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at City Bay Palace Hotel?

Checkout is at noon.

Does City Bay Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1700000 per vehicle applies.

Where is City Bay Palace Hotel located?

Located in Hon Gai, this hotel is within a 5-minute walk of Long Tien Pagoda and Halong Bay Marina. Nha Tho Hon Gai Temple and Quang Ninh Museum are also within 1 mile (2 km).

City Bay Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 101 reviews" "
Rating 8 - Good. 42 out of 101 reviews" "
Rating 6 - Okay. 15 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 4 out of 101 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Staff so nice the rooms are clean
Stayed 2 nights in Mar 2024

8/10 Good

Vaithianathan

Stayed 2 nights in Oct 2023

2/10 Terrible

Shaun William

Disliked: Staff & service, property conditions & facilities, room comfort
Noise all day and all night long
Noisiest hotel I have stayed in ever.Outdoor market nearby sets up at 4.45 every morning, people shouting, cars snd bikes constantly hooting horns.The 3rd night the market set up was 3am.The single glazed windows that have broken locks and do not close properly do help help the noise. Forget about the "Free Breakfast" fruit juice, limited fruit and eggs fried untill inedible with bread and butter served in a bleak cold restaurant. The noise is allday long.
Stayed 3 nights in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel just old but very clean and good service
Stayed 1 night in Jan 2023

10/10 Excellent

SARBOJIT

Stayed 2 nights in Oct 2022

10/10 Excellent

Dayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the hotel! they spoke great english. the room was so clean. the area was so convenient! would recommend two bed rooms if you want a larger room! We loved it!! would definitely recommend
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I stayed at during my Vietnam trip. My room is on the 9th floor and I have the best view of Ha Long Bay. The staff is extremely polite. The hotel is also close to Poem Mountain (Nui Bai Tho) and Ha Long Market. There’s a Circle K opened 24h right across from the hotel too.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious, good breakfast hotel. It's in front of a local market and shopping mall where you can buy foods. I like to stay in this hotel.
Stayed 3 nights in Jan 2020

10/10 Excellent

FREDDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all very recommended
my stay is very comfortable location is very close to shopping and food store
Stayed 1 night in Sep 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great view of Ha Long Bay
My wife and I stayed in this hotel the night before our Ha Long Bay cruise and were pleasantly surprised by the nice view we had of the edge of Ha Long Bay. We were glad we chose this hotel. On our cruise we had, of course, great pictures of beautiful Ha Long Bay, but this hotel had the best pictures on land of Ha Long Bay. One group of mountains is very close to the area where this hotel is located in. Picture 45 of 136 here on Hotels.com shows a view from the 14th (top) floor terrace of City Bay Palace (next to their very small gym). The room was nice and clean, and we enjoyed their breakfast buffet. There is a nice park (5 to 10 minute walk) next to the sea that is worth checking out for some good pictures also. This location is about 10 km away from Tuan Chau Island where many of the cruises leave from, so we had to pay for a taxi ride to take us there the day of our cruise (250k vd). I decided I wanted to see Ha Long Bay for longer than just a day or 1 night, so we came from Hanoi a day early and felt glad we did.
Stayed 1 night in Jul 2019