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Hay Hostel

2.0 star property
Hostel with free breakfast, walk to Hoan Kiem Lake

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May 2024

Hay Hostel

Photo gallery for Hay Hostel

Room amenity
View from room
Front of property
Reception
Interior

Overview of Hay Hostel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
19 Hang Manh, Hang Gai, Hoan Kiem, Hanoi, 10000
  • Popular LocationRice Bistro1 min walk
  • Popular LocationNew Gentry Beerhouse1 min walk
  • Popular LocationWaffles House - Hàng Mành1 min walk
  • Popular LocationHanoi Garden Restaurant1 min walk
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Room options

View all photos for Standard Double or Twin Room

Free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Clothes dryer
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Quadruple Room, 2 Double Beds

View from room

City Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Heating
LCD TV
Clothes dryer
Rainfall showerhead
Private bathroom
Hairdryer
Free bottled water
  • 36.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Shared Dormitory, Mixed Dorm, Balcony

Free WiFi, bed sheets

Standard Shared Dormitory, Mixed Dorm, Balcony

Highlights

Balcony
Air conditioning
Clothes dryer
Rainfall showerhead
Private bathroom
Hairdryer
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for Double or Twin Room

View from room

Double or Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Clothes dryer
Rainfall showerhead
Private bathroom
Hairdryer
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Clothes dryer
Rainfall showerhead
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Bed in 6-Bed Mixed Dorm Room

Free WiFi, bed sheets

Bed in 6-Bed Mixed Dorm Room

Highlights

Balcony
Air conditioning
Clothes dryer
Rainfall showerhead
Private bathroom
Hairdryer
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed in 4-Bed Female Dorm Room

Free WiFi, bed sheets

Bed in 4-Bed Female Dorm Room

Highlights

Air conditioning
Clothes dryer
Rainfall showerhead
Private bathroom
Hairdryer
Daily housekeeping
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Hanoi

Hay Hostel is located in Old Quarter, a neighbourhood in Hanoi. The area's natural beauty can be seen at Hoan Kiem Lake and West Lake, while Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with ecotours.
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What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Hoan Kiem Lake - 8 min walk
  • Dong Xuan Market - 9 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • Nhà hàng bún chả Đắc Kim - 1 min walk
  • Chất Coffee & Drinks - 1 min walk
  • Phở Gà Hà - 2 min walk
  • Phở bò Lý béo - 1 min walk
  • New Gentry Beerhouse - 1 min walk

About this property

Hay Hostel

Hostel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hay Hostel provides free breakfast (local cuisine), a corner/local shop and shopping on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A round-trip airport shuttle (surcharge), tour/ticket information and a computer station
  • A TV in reception, ATM/banking services and smoke-free property
  • A 24-hour front desk, luggage storage and multilingual staff
Room features
All guest rooms at Hay Hostel have perks, such as air conditioning, in addition to amenities, such as free WiFi and free newspapers.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7 AM–10 AM
  • A bar/lounge

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

More

  • Air conditioning
  • Dryer
  • Free daily newspapers

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 235000.0 per day.
Cots (infant beds) are available for VND 150000.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 414000 per vehicle (one-way)
  • Crib (infant bed) fee: VND 150000.0 per day
  • Rollaway bed fee: VND 235000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hay Hostel Hanoi
Hay Hanoi
Hay Hostel Hanoi
Hay Hostel Hostel/Backpacker accommodation
Hay Hostel Hostel/Backpacker accommodation Hanoi

Frequently asked questions

Is Hay Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hay Hostel?

Hay Hostel doesn't offer parking.

What time is check-in at Hay Hostel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hay Hostel?

Checkout is at noon.

Does Hay Hostel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 414000 per vehicle applies.

Where is Hay Hostel located?

Located in Old Quarter, this hostel is within a 5-minute walk of Vietnamese National Tuong Theatre and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

Hay Hostel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Hakim

Liked: Staff & service, property conditions & facilities, room comfort
Helpfull
The girl at front desk was great. Spoke good. She so helpfull with the tours and giving and caring what you needed
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The big crouch roach was running around the room, hair on the pillow, bed sheets and the foot prints on sheets...
Stayed 1 night in Jan 2020

8/10 Good

Chandler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the staff was super friendy! Breakfast was also great:)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hostel i've ever stayed at! The rooms was big enough and was cleaned EVERY DAY! The bathroom was perfect. The location of hay hostel is awesome, close to the lake and main landmarks, definitely recommend it. The staff is one of the best i've ever seen, ready to help you no matter what time of the day it is and they will help you with anything. Super friendly staff that made my stay at the hostel even better! The breakfast is awesome, variety of fruits, delicios cooked meals. I'll definitely stay at the hay hostel if i ever go to hanoi again, it was just incredible
Stayed 3 nights in Oct 2019

6/10 Okay

Jonathon

Business traveller
Liked: Cleanliness
It was ok at first. I was treated well and staff was responding to my needs. At the end that all changed. Receptionist was rude, non helping and very frustrated to my questions. All I asked was for a grab to a destination. All she says I don't understand you over and over. She spoke English to other Guest. Hmm something is not wright here. Was I glad I left of course. Why would I want to deal with psycho staff. Would I come back...Ahhh NOPE....
Stayed 8 nights in Aug 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. The private room and shower was modern and spacious. The staff are young, energetic and very helpful. The area is very central for shopping, nightlife and restaurants. We recommend this hotel and will be back if we visit Vietnam again.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
I liked the location of the hostel many stores and restaurants, I didn't like the elevator, it has very small space and I have to walk up the stairs before I get to the elevator.
Stayed 1 night in Jun 2019

10/10 Excellent

Adeline Xiangqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Adeline Xiangqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019