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"Coffee and macha machine at reception was available for most of the day. There was free priobiotic drink from 8 - 10 am. There is the public onsen from 3 pm - 5 am. The onsen has a water dispenser, cotton buds and pads, moisturising lotion, hair brush. You can take a free ice cream stick after your onsen, and use the massage chair (1 is spoilt, 2 are always in use). Half a ramen bowl, and drink dispensers are available for supper 9 - 11 pm. The drip coffee packet provided in the room is good too! They provide hairband, cotton pads and buds, comb, shaver, toothbrush, shower cap, and shower gel, shampoo and conditioner in the room. You will have to take off your shoes before entering the hotel, and the luggage's wheels will have to be cleaned before it can be rolled into the hotel. You place your shoes in a locker. So you will feel that the hotel is very clean. I liked the full range of services and that it felt very clean. What I didn't like about it was that it was always crowded with tourists, and I am not sure if the onsen are kept clean by them. I come out of the onsen smelling slightly of chorine, even after showering. I might prefer to go to proper onsen towns which are less populated."

"Modern and convenient. "

"Great location! "

"Fabulous location, easy walk to shopping, dining and subway. Good breakfast buffet, well appointed rooms. Only fault I can point out is the hair dryers had very little power and the shampoo made my hair very frizzy! "

"The staff went above and beyond to assist us in our stay. We had a beautiful room with a view of the city. "

"Loved that that the hotel was so convenient and walkable to whatever we needed. The staff was very helpful and if they didn't understand us, they were very good at using google translate. Also, was surprised how quiet the rooms were. We never heard our neighbors or their kids/tv."

"Easy to get around from here. Would have liked to stay at another APA with more going on around it."

"It is a modern clean hotel in an excellent location downtown. Close to several train stations and bus stations that we used to visit the tourist attractions. Taxis are easily available. Many nice restaurants near the hotel, including Indian restaurants, Wendy’s and McDonald, and Japanese."

"Staff very helpful and nice"