Positives:
Matthew and (I think her name was) Vivian front of house staff were very polite, knowledgeable and helpful
Great location.
Bich and Hung especially Hung exceptionally good at massage and reflexology teqnique.
Room was clean
Negatives
The superior room was a small double bedroom with an ensuite bathroom (it felt as if the bathroom was inside the room itself - pretty cramped).
Experienced a lot of interruption on the English speaking tv channels
Doors are not sound proof, seemed to be ordinary doors (as when stood by the lift I could hear a couple being intimate)
Currently a construction site next to the hotel which insists on starting work at 7am (a lot of noise, banging, drilling)... whether you wish to have a late sleep or just relax in your room, it is not possible and out the control of Blue Diamond.
AC dated and is loud at night
Bed not very comfortable (but that is truly subjective opinion)
Breakfast is geared more to the Asian culture, there are egg options, but not cooked well at all, even the boiled eggs yokes are darkened due to length of heat. Very limited option of fruit, I was served only Watermelon. I didn’t enjoy breakfast at all and forfeited eating any on my day of departure.
Areas to improve:
Masseurs need to respect quiet time during the massage. The tend to talk to each other during treatment, and talk very loudly when not working which disturbs the enjoyment of the time spent.