Dear Bridget, we're thrilled to hear that our staff made a positive impression on you. We strive to provide exceptional service to all our guests and your feedback is a testament to our efforts. Thank you for sharing your experience. We look forward to welcoming you back in the future.

Dear Julia, we’re sorry to hear that your stay didn’t meet your expectations. We understand the importance of a good breakfast and a warm shower, and we apologize for falling short. We’re taking your feedback seriously and will use it to improve our services.

Dear Catherine, we're glad to hear that you appreciated our well-kept property and spacious rooms. We understand the parking situation was a bit challenging and we're sorry for any inconvenience this may have caused. Your feedback is valuable and will help us improve. We're pleased that our staff left a positive impression on you. Thank you for choosing us.

Dear Harmony, we’re delighted to hear that you enjoyed our pool. It’s wonderful to know that it added to the enjoyment of your stay. We appreciate your positive feedback and look forward to welcoming you back soon. Thank you for choosing us.

Dear Jack, we appreciate your feedback and are sorry to hear about your experience. We understand your concerns about the pool, security, and decor. We’re committed to providing our guests with a great experience, and it’s clear we missed the mark this time. Your comments are invaluable as we strive to improve with each and every stay.

Thank you for your review, Jaimie. We’re glad to see that you had a positive experience at our hotel. We strive to provide the best service to our guests and your feedback is valuable to us. We hope to welcome you back soon.

Dear Chelsea, thank you for sharing your experience. We’re glad to hear that you enjoyed our breakfast and location. We sincerely apologize for the inconvenience caused by the elevator and the noise in the hallway. We also understand your frustration about the parking fee. Your feedback is valuable to us as we strive to improve with each and every stay. We hope to have another opportunity to serve you better in the future.

Dear Aurelia, thank you for your feedback. We’re pleased to hear that our staff were friendly and helpful, and that you enjoyed our food. We regret to hear about the issues you experienced with the room and the outside noise. We take your comments seriously and will use them to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay.

Dear Jeremy, thank you for your perfect rating! We’re thrilled to know that you had a great experience with us. We look forward to welcoming you back in the future. Your satisfaction is our top priority. Thank you for choosing us!

Dear Tanya, we’re truly sorry to hear about your experience. Your safety and comfort are our top priorities, and we regret that we didn’t meet your expectations. We appreciate your feedback as it helps us improve.

Thank you, Rodney, for your perfect rating. We’re thrilled to know you enjoyed your stay with us. We look forward to welcoming you back soon.

Thank you for your feedback, Brenna. We’re delighted to hear that you enjoyed our property, architecture, and the extras we offer. We apologize for any inconvenience caused by the elevators and noise. We’re continually working on improving our services and your comments are invaluable in this process. We hope to welcome you back for an even better experience in the future.

Dear Shonda, thank you for taking the time to share your feedback. We’re glad to hear that our front desk team members made a positive impression. However, we’re truly sorry to hear about your experience at breakfast. We strive to provide all our guests with exceptional service and it seems we fell short in this instance. We’ll take your comments into consideration as we continually work to improve our guest experience. We hope to have the opportunity to better serve you in the future.

Dear Paul, we’re truly sorry to hear about your disappointing experience with the pool. We understand how important this feature is for families and we regret that it didn’t meet your expectations. We assure you that your feedback is not pointless and is indeed valuable in helping us improve.

oanna, we’re truly sorry to hear about your experience. We understand that our property did not meet your expectations and you faced several inconveniences during your stay. We appreciate your feedback as it helps us improve. Please accept our sincere apologies and know that we’re taking immediate steps to address these issues. We hope for another opportunity to provide you with the quality service you deserve.

Dear Todd,Thank you for sharing your feedback about your recent stay with us. We appreciate your candid comments, and we apologize for any inconvenience you experienced during your visit. Rest assured, we take these concerns seriously and will address them promptly. We’re glad you found our staff friendly and enjoyed the nearby restaurants and coffee shops. We hope you’ll consider giving us another chance in the future.

Thank you for your high rating, Bonnie! We're thrilled to see that you had a great experience with us. We look forward to welcoming you back soon!

Hi Luke, we’re sorry to hear about your recent experience at our hotel. We strive to provide our guests with exceptional service and it seems we fell short this time. We appreciate your feedback and will use it to improve.

Dear Rebecca, we’re truly sorry to hear about your experience. We strive to provide our guests with a comfortable and enjoyable stay, and it’s clear we fell short during your visit. We appreciate your feedback as it helps us identify areas where we can improve. We’re addressing the issues you’ve raised with our team to ensure they’re rectified.

Thank you, Timonii, for the perfect score! We’re delighted to know that you had a wonderful stay with us. Your positive feedback is greatly appreciated and we’re excited to welcome you back in the future.

Dear Mary, we’re truly sorry to hear about the issues you experienced during your stay. We understand how important a clean and comfortable environment is and we apologize for falling short of your expectations. We’re taking immediate steps to address and rectify these concerns. We value your feedback and hope for an opportunity to serve you better in the future.

We’re truly sorry to hear that your experience did not meet your expectations, Todd. We value your feedback and will use it to make necessary improvements. We hope for the opportunity to serve you better in the future.

Thank you, Mary Lou, for the perfect rating. We’re thrilled to know that you had a wonderful experience at our hotel. Your satisfaction is our top priority and your feedback is greatly appreciated. We look forward to welcoming you back for another fantastic stay.

Thank you, Ron, for your positive rating. We're glad to hear that you found our hotel clean. We strive to provide a comfortable and spotless environment for our guests. We hope to welcome you back soon.

Thank you, JaMeelah, for your perfect rating! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority and we're delighted we could meet your expectations. We look forward to welcoming you back soon!

Hi David! Thank you for taking the time to let us know about your stay. We are very sorry to hear about the issues you experienced. We are currently in the process of having our elevators fixed. We will also address the housekeeping concerns as well. Please don't hesitate to reach out to us so we may try to make it right with you.

Dear Daniel, we sincerely apologize for the distressing experience you had during your stay. We understand how important a peaceful environment is and we’re sorry that we fell short in providing that for you. Please know that we take your feedback seriously and will reinforce our security measures to prevent such incidents in the future. As for the reimbursement, we recommend you to follow the manager’s advice and reach out to Expedia. We appreciate your understanding and hope for an opportunity to make it right in the future.

Dear Lindsey, thank you for sharing your feedback. We appreciate your honesty and apologize for any inconveniences you encountered during your stay. Your comments are valuable to us, and we will use them to improve our services.

Dear Courtney, thank you for sharing your feedback. We appreciate your honesty and apologize for any inconveniences you encountered during your stay. Your comments are valuable to us, and we will use them to improve our services.

Dear Susan, thank you for taking the time to share your experience. We're sorry to hear about the inconvenience caused by the elevator speed. We value your feedback and will certainly look into this matter to improve our guest experience. We hope to have the opportunity to serve you better in the future.

Dear Paige, we appreciate your feedback and are sorry to hear that your stay didn’t meet your expectations. We understand your concerns about cleanliness, pool usage, and our staff’s response. We’re committed to providing a comfortable and enjoyable stay for all our guests, and we’ll take your comments into account as we work to improve.

Thank you, Tara, for the perfect score! We're thrilled to know that you had an excellent stay with us. Your satisfaction is our top priority and your feedback is greatly appreciated. We look forward to your next visit.

Thank you, Julie, for sharing your positive experience. We're thrilled to hear that our complimentary breakfast, happy hour offerings, and the cleanliness of our property met your expectations. Your kind words about our staff and service are greatly appreciated. We look forward to welcoming you back to our hotel in the future.

Teresa, we're sorry to hear that your experience didn't meet your expectations. We take your feedback seriously and will address the concerns you've raised about the reception and breakfast staff. We're glad to hear that Brenda was able to make a positive impact on your stay. We strive to provide excellent service and we appreciate your feedback as it helps us improve. We hope to have the opportunity to better serve you in the future.

Thank you, Greg, for the perfect rating. We're delighted to know that your stay with us was a 5-star experience. We appreciate your feedback and look forward to your next visit.

Dear Nia,I’m truly sorry to hear about the issues you experienced during your stay. We fell short of providing the high-quality service and comfort that we strive for. Your feedback is invaluable and we will address each of the concerns you’ve raised.We understand that these issues caused significant discomfort and inconvenience, and for that, we sincerely apologize. We hope you’ll give us another chance to make it right.

Thank you, Kelli, for your rating. We’re glad to see you had a positive experience at our hotel. We’re always striving for excellence and your feedback helps us improve. We hope to welcome you back soon for an even better stay.

Dear Dawn,We’re sorry to hear about your experience. We apologize for the issues with the room and the discomfort caused. Your feedback is important to us and we’ll address these issues promptly. We hope for another chance to serve you better.

Dear Richard,Thank you for choosing Embassy Suites by Hilton and for sharing your feedback with us. We are glad to hear that you enjoyed our breakfast, which is one of our signature features.We apologize for any inconvenience caused by the parking fee, which is a standard practice in our area.

We're disheartened to learn that your experience fell short of expectations, and we sincerely apologize for any inconvenience. We value your feedback and would appreciate more details to address the specific concerns you encountered. Our goal is to ensure every guest has a positive stay, and we're committed to making improvements based on your comments. Please feel free to share additional information, and we hope to have the opportunity to regain your trust in the future.

Dear Derek,Thank you for sharing your feedback regarding your recent stay. We appreciate your positive comments about the cleanliness of the rooms and the enjoyable showers. However, we apologize for the discomfort with the beds, the elevator inconvenience, and the breakfast experience. Your feedback is valuable, and we are actively addressing these concerns to enhance our guests' experience in the future. We appreciate your understanding, and if there's anything else we can do to improve your experience on a future visit, please let us know. We hope to have the opportunity to welcome you back for a more comfortable stay.

Dear Matthew,Thank you for taking the time to share your feedback, and we sincerely apologize for the numerous issues you encountered during your stay. It's disheartening to hear about the challenges with pests, room conditions, amenities, and the overall experience. Your feedback is taken seriously, and we are actively addressing these concerns to ensure a more pleasant stay for our guests in the future.We appreciate your recognition of our friendly staff and their efforts to make things right. Rest assured that we are working diligently to address these issues, and your comments have been shared with our team.

Thank you for sharing your feedback, and we're glad to hear that overall, you had a good stay. However, we apologize for any lack of friendliness you encountered from our staff; this is not reflective of our standards. We appreciate your positive mention of our friendly bartenders. Your comments are invaluable, and we will address them to ensure a more welcoming experience for our guests in the future. If you decide to stay with us again, we are committed to providing you with a warm and friendly atmosphere.

Dear Rashel,Thank you for choosing Embassy Suites, and we appreciate your fantastic 5 out of 5 rating! We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding stay whenever your travels bring you our way.

Dear Cie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay at our hotel. Your comments about the dated aesthetics, maintenance issues, and the lack of housekeeping are concerning, and we regret that we fell short of your expectations. Please be assured that we take your feedback seriously, and we are actively addressing these issues to ensure a more positive experience for our guests in the future. We appreciate your understanding, and if you choose to stay with us again, we are committed to providing you with a much-improved experience.

Dear Leah,Thank you for choosing Embassy Suites and for your fantastic 5 out of 5 rating! We're thrilled to hear that your stay exceeded expectations. Your positive feedback is truly appreciated, and we're delighted to have been a part of making your experience enjoyable. We look forward to welcoming you back for another outstanding stay whenever your travels bring you our way.

Dear Pamela,Thank you for choosing Embassy Suites and for your outstanding 5 out of 5 rating! We're delighted to hear that you had a wonderful stay. Your positive feedback is truly appreciated, and we're thrilled to have contributed to a memorable experience. If there's anything specific you loved about your visit, please feel free to share it with us. We look forward to welcoming you back for another fantastic stay.

Hi Oshonda - I am truly sorry to hear about the poor experience at our hotel. We will be looking into the concerns mentioned and will address them appropriately. Please don't hesitate to reach out to us so we may try to make it right with you.

Hi Tim! I am very happy to hear of the stellar experience you had! We hope to see you again soon!