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Reviews of Cherish Hotel

4 out of 5
Cherish Hotel
57 Ben Nghe Street, Hue, Thua Thien-Hue

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 839 reviews" "
Rating 8 - Good. 313 out of 839 reviews" "
Rating 6 - Okay. 36 out of 839 reviews" "
Rating 4 - Poor. 11 out of 839 reviews" "
Rating 2 - Terrible. 4 out of 839 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very likeable abd convenient for bars and restaurants. The cherish does have a bar which is part of the restaurant area and is very univiting and closed at 22.00. They really should Manea separate area snd it give it some character and make it inviting.
Stayed 4 nights in Mar 2024

8/10 Good

LeChi

Liked: Cleanliness, staff & service, property conditions & facilities
This is my 2nd times staying at Cherish. Staffs are very nice and helpful. Good food and good areas. Of course I’ll be back here in future. LCP
Stayed 4 nights in Mar 2024

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, friendly staff, ready to assist with all travel questions. Quiet room, excellent and huge breakfast buffet. Great location, with easy walking to lots of restaurants and coffee shops.
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally wonderful three night stay. Staff are very efficient and helpful, and buffet breakfast was excellent. Tremendous value, and will return again.
Stayed 3 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hue.
A great trip and a great hotel. Super friendly staff and a super location. We loved the surrounding area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, service and quality of the location.

10/10 Excellent

RYUHEI

Stayed 3 nights in Sep 2023

10/10 Excellent

Ann Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

Teang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Who ever gave this hotel a 4 star rating needs to lose his/her job. It’s a 2 star max. The headboards had wheels, cracks everywhere, paint chipped, stains on bed sheets. And there was no tub, which is stated on the amenities. We had issues with both the toilet and air conditioning our first day. The staff, however, was kind and prompt to address the issues. The property condition definitely does not match the pictures or reviews posted. I’m disappointed with Expedia’s false advertisement of this location.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lea-Anne

Stayed 5 nights in Jul 2023

10/10 Excellent

Joel

Stayed 3 nights in Jun 2023

10/10 Excellent

Dominic, Dallas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exellent staff service, great breakfast buffet. We were happy for the hotel stay.
Stayed 1 night in Jun 2023

8/10 Good

Loi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff , great food 9/10.
Stayed 2 nights in May 2023

8/10 Good

Kieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in hue
Good service, clean with connecting room options. Location has many food options in walking distance - short grab ride to attractions
Stayed 1 night in Apr 2023

10/10 Excellent

RYUHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cherish Hotel was in a great location with many restaurants and cafes near the hotel. The hotel itself was very quiet and comfortable. Definitely a great value.

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. The breakfast was great with a lot of varieties. The staff was friendly and helpful. The location was ideal. Highly recommend!

6/10 Okay

CHUONG

Liked: Staff & service, amenities

10/10 Excellent

Chong Tat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the service rating is very good with nice choice of bread fast. The staff are courteous and swift response. We will come back again.😀

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and hotel!!! The rooms were very clean, the staff was friendly and accommodating, and the food was sensational!
Stayed 2 nights in Oct 2022

10/10 Excellent

Bi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Helpful and friendly staff , good breakfast.
Stayed 2 nights in Sep 2022

10/10 Excellent

quynh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great boutique hotel
had a very calming atmosphere. the rooms had a nice decor and the staff were helpful. the pool area is beautiful
Stayed 2 nights in Aug 2022

8/10 Good

Swee Siong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and good location in Hue
The front desk staff especially Anh was very helpful. The location of the hotel is good, within walking distance to Hanh Restaurant and Pho Di Bo Walking Street. Good breakfast spread with fabulous view of Hue city as the cafe is located on 10th floor of the hotel
Stayed 1 night in May 2022

6/10 Okay

Bruce

There’s better options elsewhere
Front desk staff needs to be TRAINED on customer service, and to have a friendly and welcoming demeanor. Room was more like a 2 star maybe 3 at most.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to live in Hue. Highly recommended!
Stayed 1 night in Mar 2021

10/10 Excellent

Van Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Hung Anh

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Linda, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. The breakfast buffet was very good with many choices in food selection. The only disappointment was the pool. Not ver well kept.
Stayed 2 nights in Mar 2020

4/10 Poor

Dorine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Dean, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff that are always ready to assist.
Stayed 4 nights in Feb 2020

10/10 Excellent

Delsa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cherish your stay in Hue
The Cherish hotel visit was something to be cherished It really was an enjoyable experience. The staff and facility were of highest standard. They met every expectation and more.
Stayed 2 nights in Feb 2020

10/10 Excellent

Tej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time in Hue City and the Cherish Hotel
When we reached the hotel, we were greeted with a glass of juice. A Vietnamese girl in traditional costume gave us information about a City Tour. We booked the tour for 88K dongs each - the tour was well worth the cost. Next day, we enjoyed buffet breakfast at the Terrace Restaurant on the top floor with great views of the city. We met with Vinh Luu Phuoc, who instantly connected with us. He met us every day when we went for breakfast. He spoke English very well and we enjoyed talking to him. The tour bus picked us up from Cherish Hotel at 8 AM. The tour started with a boat ride to the Thieu Pagoda. The guide Ms. Trang gave us very interesting information about Buddhism and each of the attractions we visited. The lunch at the Spring Restaurant was especially nice. The tour covered the Hue city very well and we thoroughly enjoyed it. Next day, we took the train for a scenic ride through the Hai Van pass to Danang and back. I tried booking the train trip on my own, but it was hard. I asked Lam at the hotel reception and he booked it for us for a mere $18 each for the round-trip journey in AC coach with cushion chairs. All in all, it was a great two days in Hue City and staying at the Cherish Hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay but enjoyable
We picked this hotel for its location and value. It is near to get to the modern restaurant area in Hue from here (near DMZ bar) But also close to the bridges over to the Imperial city. We were here during Lunar New Year so it was very busy which made for a great atmosphere. Hotel facilities were good and breakfast gave a good selection.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Craig, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. The best breakfast buffet we had on our trip through Vietnam.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Redmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

AmandaK, Calgary, AB, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, English is very well understood. Buffet breakfast was delicious, lots of fresh fruits with a good mix of vietnamese and western breakfast. Would recommend to others.
Stayed 2 nights in Nov 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
The hotel staff was excellent, room was clean and comfortable and free breakfast and WiFi a plus. The hotel arranged a great boat tour to the Pagoda and Citadel as well as transportation on a "sleeping bus" to Hoi An.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and gym facilities. The hotel is located close to some great restaurants.
Stayed 3 nights in Nov 2019

10/10 Excellent

C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back for sure
It was outstanding. The customer service here was excellent. The staffs were super nice and helpful. They made me love this city.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel are absolutely amazing. After checking out of the hotel and arriving at the airport for my departing flight, I realized I left my cell phone in the hotel room. I did not have time to go back to retrieve the phone and called the hotel in a panic. They sent someone to find the phone in the room and bring it to me at the ticket counter in the airport. Absolutely amazing! I cannot recommend this hotel strongly enough!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019