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Reviews of Sandi Hotel

4.5 out of 5
Sandi Hotel
Largo Do Rosario, 1, Paraty, RJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 262 reviews" "
Rating 8 - Good. 62 out of 262 reviews" "
Rating 6 - Okay. 14 out of 262 reviews" "
Rating 4 - Poor. 9 out of 262 reviews" "
Rating 2 - Terrible. 2 out of 262 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good facility downtown Paraty. Excellent breakfast included. The parking lot is safe, but not close to the hotel, and the stone on the street are terrible to haul luggage. Overall is a highly recommended hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Maria Gabriela

Stayed 2 nights in May 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Paraty
Located in the middle of the Old Town in Paraty, Sandi was a real surprise. Extremely well equipped hotel, with multiple pools, spas, lovely landscaped gardens, friendly staff, it’s spread over an entire block in the middle of town. The bed and room were extremely comfortable, the bathrooms were modern and very functional. We were offered a free ice cream and a drink as part of our check in and the hotel breakfast was fresh, tasty and convenient. The staff were cheerful and friendly and helped us find information on tours etc we could do during our stay. Being centrally located, the “markets” that spring up nightly are right on the doorstep of the hotel creating a very vibrant experience, the hotel is also surrounded by bars, restaurants and shops, so there is plenty to look at and do during your stay.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronya

Stayed 3 nights in Jan 2023

10/10 Excellent

Alessandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay, couldn’t say better, room not too big but comfortable, small balcony to internal garden, complimentary afternoon tea and cake very pleasant, swimming pool with warm water. Nice amenities, nice brigadeiros at night given by staff. It worth the value paid, definitely will come back.
Stayed 3 nights in Aug 2022

10/10 Excellent

Fabiana

Stayed 2 nights in May 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - all the amenities and wonderful historical touches. Incredible location. The room itself was clean and basic. We spent most of the day exploring Paraty and enjoying the welcome drink and ice cream by the pool. Ended up being a super relaxing getaway.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to detail. Gated offsite lots. Beautiful manicured garden. Nice spaces. Can't imaging a better place in Paraty!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Pousada do Sandi has the charm of Paraty's beautiful old town.
Stayed 2 nights in Mar 2021
Response from Pousada do Sandi on 19 Mar,2021
Dear Guest, Glad you enjoyed your stay and were satisfied with our service. That is our purpose and we are happy to have managed to provide a good experience here in Paraty. We look forward to your return! It was a pleasure to welcome you! Sincerly, Pousada do Sandi

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Since the time we got there until we left... IGOR from the breakfast was over the top, super friendly and made us feel special, he knew all about the local food. Room was amazing!!! 206 is the best in the hotel and we couldn’t be happier with the service. Gabriel from the boat tour was fast on his response and got us a nice trip for the following morning! I don’t have anything to complain... nothing in USA could be compared to the service of this little charming hotel!! Good job all :))
Stayed 2 nights in Jan 2021
Response from Pousada do Sandi on 19 Mar,2021
Dear Guest, What a joy to receive an evaluation with so much praise, it shows us that we are on the right path. Very good to know that they made the most of their trip and that we contributed to meeting and exceeding expectations. We hope you will come back at another time. Sincerly, Pousada do Sandi

8/10 Good

Kim

Liked: Staff & service, room comfort
So so
It’s needs a prober refurb it’s more like a 3 star hotel but has potential , bar food and drinks and the 2 restaurants are good
Stayed 3 nights in Jan 2021
Response from Pousada do Sandi on 18 Mar,2021
Dear Kim, We appreciate your feedback, it is very important for us to keep improving. Sincerely, Pousada do Sandi

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Bad experience - would not stay again
The decor and location of the pousada is great. However there were some problems when we stayed for 2 nights: - ourbroom was not cleaned despite being out for most of the time (presumably they felt this was not needed as it was a 2 night stay?) - the staff were not able to stop a large group of guests from being loud at a very late hour around the pool area, bearing in mind this is an open air area with paper thin walls. After repeated complaints I had to speak to the group myself with little assistance - the room was very musky with a mouldy smell Overall would not stay again and a bad experience unfortunately
Stayed 2 nights in Aug 2019

2/10 Terrible

GIOVANNI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sleeping with windows facing AC . Serial liars
We got a room with the two windows facing two huge AC units standing in the courtyard (happy to send pictures). The noise was unbearable, even when closing the windows. it was like sleeping with an old fridge next to your ear. I immediately asked for a different room, telling that I was willing to pay for an upgrade. But they said that the pousada was fully booked (most likely their first lie). They assured me that during the night they would anyway turn off the AC (second lie). The next day I complained again, telling them that the AC units had been active all night long. Their third lie was telling me that they were about to cover the AC units to reduce the noise. They obviously never did that and at that point I gave up. They are just a bunch of liars. Avoid at all cost there are plenty of alternatives.
Stayed 3 nights in Dec 2018
Response from Pousada do Sandi on 15 Jan,2019
Hello dear Mr. Mastrobuoni, We would like to apologize for your experience with us. You've stayed with us at the same time of our ice cream shop inaugurating , for this reason the machines did more noise that we expected. Sincerely we regret for that and we're already providing soundproofing for these equipment. We hope to receive you again to provide a nice experience for you and your family. Best regards, Pousada do Sandi

10/10 Excellent

Khaled

Great location and a beautiful place with good service and excellent breakfast!
Stayed 1 night in Nov 2018

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Paraty
This hotel is in a historic district with old churches and beautiful buildings. The cobble stone streets, big trees and street vendors are a great addition to the historic charm. Loved Loved Loved Paraty!!
Stayed 3 nights in Aug 2017
Hello, dear Mrs. Melanie. It's great to read so much compliments in just one comment! Thank you for your kindness. It was great for us to be able to give you this good experience! We're waiting for a new visit! Best regards, Pousada do Sandi.

10/10 Excellent

Ian, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely 2 night stay
Had a lovely stay at the pousada. The staff were very friendly and helpful. we arrived on the Wednesday and struggled to find the hotels parking lot, after a call to the reception a member off staff came out to meet as at the car and help take our luggage to the hotel and parked the car for us. The pousada is in the historic centre of Paraty, which is nice to wander around in the evening. On the Thursday the staff guided us to one of the nucer local beaches which was near by, really enjoyed the break.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good characterful place with a few issues. Staff was very helpful.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
OK
All in all, this was an expensive hotel that was quite overpriced. If you look around you can find some others that are a little further away from the central location for a fraction of the price with comparable amenities and similar breakfasts. The part that really ticked me off: upon checking out they handed me an additional bill for 150 R (after I made the reservation on Expedia). I didn't understand what it was for at first and the hotel attendant explained that this was the "service fee" for the hotel. The staff member again handed me the bill. I got the help of a Brazilian who then spoke to her and.... as it turns out... this was bill was actually "optional" AKA a Grigo ripoff trap. I found this to be kind of insulting and vowed to write a negative review and not come back. I hate this kind of stuff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stunning hotel in the best possible location
The hotel is in the best location in the centre of the old town. The breakfast was extensive, customer service was acceptable but not up to the standard we have come to expect in Brazil

10/10 Excellent

Ulisses, Santa Clara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and location!
Great place, breakfast was epic, hotel was in historical downtown. Service was impeccable. Will stay there again.

10/10 Excellent

Matt, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Paraty
This is a beautifully maintained historic property in the heart of old Paraty. It's in convenient walking distance of most that would be of interest to a visitor, especially including a number of good restaurants. The bright colors of the hotel make it a great place to wake up. The breakfast buffet was excellent, with lots of fresh fruit, breads, eggs made-to-order, and interesting food options. Wi-fi worked pretty well. Service from staff was excellent, and enough English was spoken that this non-Portuguese speaker had no trouble communicating essential things. The only difficulty was finding the designated parking area when I arrived after dark. It's off of an alley several blocks from the hotel - a necessary setup because the hotel is in a pedestrian-only zone, but a little challenging when you first arrive in an unfamiliar city. You have to turn left at the post office, but I only found the post office by asking people I saw standing near where it was supposed to be - it's not well-marked, at least when closed. All in all, though, my stay here was excellent, and I wish it could have been longer.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. The hot tub was disappointing at 70 degrees. But otherwise, was fine. Breakfast was superb.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Great hotel with friendly staff and nice clean room. Great location in the historic center.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel
Beautiful hotel in the centre of Paraty, full of character and charm. Hotel staff were very helpful and the facilities were great including an on site restaurant, garden with sunbeds and a jacuzzi. The buffet breakfast was lovely with fresh fruit, cakes, cereals, hams and cheeses and omlettes / eggs available on request. Would definitely stay here again!

6/10 Okay

Scott, Canada

Liked: Staff & service
Expected better
Was expecting more.Breakfast was way below average. Stuck us in room next to the bar. Difficult to sleep with musician playing. Very poor wi-fi in room.

10/10 Excellent

Mike, Ottawa, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spot in a great town
Charming inn. Creatively designed and furnished. Perfect location. Thoroughly enjoyed our time.

8/10 Good

Romain, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay at in Paraty!
Charming hotel extremely conveniently located in the center of Paraty. Included breakfast was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
October stay
Great front desk service but the rooms were a bit run down. We also got the top floor which was similar to an attic. The wifi was also pretty spotty throughout the hotel. However, the service is great here.

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

E G, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic pousada
Historic building in a historic town. Exquisitely appointed common areas. Beautiful large rooms, helpful wait staff. Reasonable value. It would be hard to find a more luxurious hotel in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Charming place
Charming place, unbeatable location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in great area
One of the nicest places I have stayed in Brazil. Very charming old hotel. Great area with many great resturants all around.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pousada in the center of Paraty
Such an adorable pousada! We arrived very late at 3am due to a delayed flight, but they were able to accommodate us. I love the breakfast each morning, amazing fruits, coffee, breads, juices. all wonderful. The whole pousada is colorful and creative, there are notes from Rita Hayworth on the walls. Old town Paraty is so beautiful with cobblestones, and painted doorways. This pousada is the prettiest one.

8/10 Good

Demanding travellor, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities
charming hotel in the heart of the town
lovely hotel in the old town. breaskfast was ok and they provided a take away one when we had a leave early. rooms were small and bassic but comfortable. cant compare with other places as ojnly saw ours but i expect at the better end of the scale. location was so good as by all the good resatuarants. hotel satff very helpful - all in all very happy - not too muhc to do if winter and raining but otherwise cute town - oh bring you own tea bags if you like breakfast tea - very hard to get a decent cupper anywhere other than tea in the bookstorte donw the road ;-)

6/10 Okay

USA, USA

Liked: Cleanliness
Not as good as some reviews imply.
The location is pretty food but we found the room to be cramped and quite loud. The walls are paper thin. The desk staff is neither helpful nor rude. They just don't seem to care either way. Breakfast was pretty good. You could get eggs made to order and selections were plentiful. There was a safe in the room but it was only large enough to put passports in. Wifi is horrible in the rooms so be prepared to stand in the hall or go down to the lobby if you want to connect. Not worth the price.

10/10 Excellent

European tourist from Rio, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice pousada in nice surroundings.
Very satisfied with the choice of this pousada.

10/10 Excellent

Lynnie, la mision, mexico and san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
My husband and I loved our stay at Pousada do Sandi. The property is beautifully decorated and the wonderful 300 year old architecture is something to behold. Our room was well appointed and very well maintained with a modern bathroom. The staff was extremely helpful for all of our needs. The included breakfast offered everything you could imagine - fresh fruits and juices, eggs, cheese, meats, cereals and many delicious pastries. We were there for 5 days and each day there were a couple of unique items. The grounds were lovely and the restaurant was top notch. I can't say enough good things about our experience at this charming old pousada.

10/10 Excellent

Audrey, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The pousada is in a great location, fill with charm and caracter, but is a little old needing a remodel. great place and great people. don't count with the internet connection is too slow. the breakfast was wonderful.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pousada Sandi Paraty
Beautiful setting. Great pool area. The staff is excellent as well. The bathroom however was a disgrace for the US$* we paid per night. Someof the bath towels had holes in them. Paraty is such a wonderful charming place. We enjoyed it so much that it was hard to leave. There are better and more resonably priced pousadas in the historical town center.

10/10 Excellent

mitsuko

Stayed 3 nights in Dec 2023

10/10 Excellent

Mitsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto confortável,café da manhã excelente e muito bem localizado. Seria bom ter pelo menos como amenities(touca de cabelo e cotonetes).
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia perfeita, equipe atenciosa e ambiente muito bonito. Voltarei, com certeza!
Stayed 2 nights in Dec 2023

10/10 Excellent

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cecil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia maravilhosa
Hospedagem maravilhosa, localização excelente, comida, atendimento, conforto!! Indico e voltarei sempre que possivel!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia 5 estrelas
Hotel excelente, atendimento, limpeza, gastronomia, arte, paisagismo , quartos excelentes confortáveis
Stayed 5 nights in Nov 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feriado em Familia
Hotel fantástico e bem localizado, vem ampliando e os quartos novos ficaram excelentes
Stayed 4 nights in Nov 2023

10/10 Excellent

FLAVIO JOSE

Stayed 3 nights in Oct 2023

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2023