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Reviews of Radisson Hotel Jalandhar

4 out of 5
Radisson Hotel Jalandhar
Windsor Fountain, G.T Road, Jalandhar, Punjab

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 93 reviews" "
Rating 8 - Good. 43 out of 93 reviews" "
Rating 6 - Okay. 14 out of 93 reviews" "
Rating 4 - Poor. 5 out of 93 reviews" "
Rating 2 - Terrible. 7 out of 93 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

surjit

Stayed 2 nights in Jan 2024
Response from Ravinder Singh on 30 Jan,2024
Dear Guest,Greetings from Radisson Hotel Jalandhar!Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience.I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action.We do hope you choose to stay with us again and it would be a pleasure to welcome you back.Yours sincerely,Ravinder SinghRadisson Hotel Jalandhar

10/10 Excellent

Pushpinder

Response from Ravinder Singh on 9 Mar,2024
Dear Valued Guest, Greetings from Radisson Hotel Jalandhar!!! Thank you for taking the time to share your feedback. It is heartening to note that you had an overall pleasant experience with us and appreciated the hotel and its facilities. It is feedback such as yours that encourages us to ensure our guests receive the best level of service and comforts at all times. On behalf of our entire staff at Radisson Hotel Jalandhar we thank you for your business and hope to see you again when your travels bring you back to the area! Sincerely, Gautam Verma Front Office Manager

4/10 Poor

Inder, Dublin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our suite had smell.
Stayed 1 night in Nov 2023

6/10 Okay

Robert, Arlington

Business traveller
Definitely not 5 star. Dated hotel however Best in the area!
Stayed 1 night in Jul 2023

10/10 Excellent

Kav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities at the hotel and easy access to the shopping mall next door
Stayed 7 nights in Jan 2023
Response from Sanjay on 6 Feb,2023
Dear Valued Guest,Greetings from Radisson Hotel Jalandhar!!!Thank you for your positive feedback. We look forward to your next stay.Thanks & RegardsSanjay KumarFront Office Manager

6/10 Okay

Sucha, Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is in a great location. it needs major upgrades. i was here 13 years ago nd nothing is changed. The taps, toilets are all ancient looking. The toilet paper holders are ridiculous.
Response from Sanjay on 7 Nov,2022
Dear Valued Guest, Thank you for sharing your experience. We are sorry that your room fell short of expectations on this occasion. We aim to surprise our guests with unique designs and a cosy atmosphere, so we regularly review and update our accommodation to ensure these standards are met. We hope we can welcome you back and pleasingly surprise you next time. Kind regards, Sanjay Kumar

10/10 Excellent

Harmanpreet kaur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Sanjay Kumar on 4 Mar,2022
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Warm Regards, Sanjay Kumar

2/10 Terrible

Silvi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pathetic property, unhygienic, poor staff, poor breakfast spread.
Stayed 1 night in Jan 2022
Response from Sanjay Kumar on 8 Jan,2022
Dear Valued Guest, Thank you for taking the time to share your feedback. If you have a moment and are willing to share more information regarding your experience, please do no hesitate to reach out to us at fom@radissonjal.com Kind regards, Sanjay Kumar

8/10 Good

Moresand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good
Stay was good, being small 5 star property it was managed properly
Stayed 3 nights in Nov 2021
Response from Sanjay Kumar on 7 Dec,2021
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Warm Regards, Sanjay Kumar

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Restrooms need to be updated
Stayed 1 night in Oct 2021
Response from Sanjay Kumar on 3 Nov,2021
Dear Valued Guest, Greetings from Radisson Hotel Jalandhar!!! Thank you for taking the time share your valuable feedback.We look forward to welcoming you back soon. Best Regards Radisson Jalandhar Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for a business traveler
Good hotel, centrally located next to a mall. Comfortable bed, powerful shower
Stayed 1 night in Sep 2021
Response from Sanjay Kumar on 6 Oct,2021
Dear Valued Guest, Greetings from Radissson Hotel Jalandhar !!! Thank you for choosing to stay with us and for taking the time to share your wonderful experience.We look forward to welcoming you back. Best Regards Radisson Hotel Jalandhar

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a work trip, short stay it was a nice clean hotel.
Stayed 1 night in Jan 2021
Response from Sanjay Kumar on 27 Jan,2021
Dear Valued Guest,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.

2/10 Terrible

Rajveer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Sanjay Kumar on 27 Jan,2021
Dear Valued Guest,Thank you for taking the time to share your feedback.We hope for another opportunity to exceed your expectations.

8/10 Good

Hardip pal, Dubai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very cooperative and service on time all is good.
Stayed 1 night in Dec 2020
Response from Ravinder Singh on 20 Jan,2021
Dear Mr. Singh, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Warm Regards, Ravinder Singh

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Best staff and clean hotels. All the front desk staff and house keeping was amazing . I will stay in the future in this hotel. Very very happy. Thanks.
Stayed 3 nights in Feb 2020
Response from Sajini R on 5 Mar,2020
Dear Sir/Madam, Thank you for taking the time to give us your feedback. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Jalandhar we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Jalandhar

8/10 Good

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, wish they had a better transportation system through the hotel
Stayed 1 night in Feb 2020
Response from Sajini R on 9 Mar,2020
Dear Mr.Amandeep, Thank you for taking the time to give us your feedback. We are pleased to see that you enjoyed your time at the hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Jalandhar

6/10 Okay

Jay, LONDON

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Some rooms are recently renovated. But not all . Hotel is old definitely need renovation.
Stayed 5 nights in Jan 2020
Response from Radisson Team on 11 Feb,2020
Dear Sir, Thank you for your feedback and for taking the time to write about your experience. On behalf of our entire staff at Radisson Jalandhar we apologize for the concerns you shared about your experience at this Hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson Jalandhar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Nov 2019
Response from Sajini R on 5 Dec,2019
Dear Sir/Madam, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thanks and regards,

6/10 Okay

Ms ranjit

Travelled with family
Disliked: Property conditions & facilities
ok hotel
The wifi was terrible
Stayed 2 nights in Nov 2019
Response from Sajini R on 5 Dec,2019
Dear Ma'am, Thank you for your feedback and for taking the time to write about your experience. On behalf of our entire staff at Radisson Jalandhar we apologize for the concerns you shared about your experience at this Hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Sajini R on 5 Dec,2019
Dear Sir/Madam, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thanks and regards,

2/10 Terrible

Verified traveller

Stayed 4 nights in Oct 2019
Response from Radisson Team on 29 Oct,2019
Dear Sir, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thanks and regards,

8/10 Good

Rajeev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Radisson Team on 29 Oct,2019
Dear Mr.Rajeev , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thanks and regards,

10/10 Excellent

Jasjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
llent hotel
Good easy hotel
Stayed 3 nights in Oct 2019
Response from Radisson Team on 25 Oct,2019
Dear Mr.Jasjit, Thank you for taking the time to give us your feedback. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Jalandhar we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Jalandhar

6/10 Okay

Verified traveller

Liked: Staff & service
The staff and service is absolutely fantastic, but the property is in desperate need of a refresh / renovation.
Stayed 5 nights in Oct 2019
Response from Sajini .R on 22 Oct,2019
Dear Mr. Kumar, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay. Thanks and regards, Radisson Team.

8/10 Good

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice building, reminiscent of British Colonial design. Excellent room, service and staff. Breakfast was very good, with easily the best coffee I had in on the Punjab on this trip. Only issue was internet, which was weak/touch and go.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It needs decorating. Water standing in showers. More information of all functions takin place in hotel.
Stayed 7 nights in Mar 2019
Response from Sanjay Kumar on 18 Mar,2019
Dear Valued Guest,We apologize you were not satisfied with the condition of the shower during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Best Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job.
Pretty decent hotel. Rooms are 'roomy' and reasonably well appointed. Good service.
Stayed 1 night in Jan 2019
Response from Sanjay Kumar on 1 Mar,2019
Dear Valued Guest, Greetings from Radisson Hotel Jalandhar!!! Thank you for staying with us and for sharing such great feedback. We are glad that we made your stay memorable. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Sanjay Kumar

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel for price. Lacks Sincere Service
Excellent hotel with fantastic breakfast buffet. Lots of shops close by and mall next door. Service wasn’t exceptional but hotel worth money.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Naohisa, Bangalore,India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Jalandhar
All the staffs are very friendly and helpful. I need the receipts of our stays from Expedia ?. My self Naohisa Homma, Kazuhiro Ikezu and Ryooichi Hanawa.
Stayed 3 nights in Oct 2018

10/10 Excellent

kajal, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice hotel with good facilities. Hotel staff is polite and helpful. Good location.
Stayed 1 night in Oct 2018

8/10 Good

Brock, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fine hotel - staff were friendly and helpful.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - haven for those wanting to shop. Food menu could be more varied. Very helpful staff. Reasonably priced accommodation.
Stayed 9 nights in May 2018

8/10 Good

speedlion101 , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel slight air of old fashioned club!
lovely hotel that’s aging very well. like old club! great staff, great spa facilities:: steam room:: bar first floor;; lovely rooms:: with desk chair useful for business work: our 3rd stay over 12 years : will carry on staying here in future. went and saw ramada hotel rooms:: they were nice :: but hotel was very busy with locals !!! lifts took long time to come. at radisson lifts are very quick
Stayed 12 nights in Apr 2018

4/10 Poor

Rob, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthy of a Radisson Brand
The hotel is in a nice location but its not worthy of a Radisson brand. Our room had sewage smell and in need of improvements. Breakfast was basic and items were either re-headed or not tasty. Coffee and Masala tea pots were left boiling on the hot plates. The staff although friendly were ill trained for their jobs. Hotel's only printer broke down at the time of checkout and created a challenge for the staff as well as guests who were on tight deadlines.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay
Very well looked after
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Expected a minimum standard of cleanliness. Found dark fungus in the shower, near the towel rack..!
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The check in was confusing as the person who was checking me in did not know what she was doing and said that she will take authorization fro *** amount , then *** amount and so on and then her senior stepped in to fix it. The property is a little old and in the room, the decor feels dated
Stayed 2 nights in Nov 2017

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Business Hotel
Excellent stay at the hotel.. Very nice business hotel property ..
Stayed 1 night in Oct 2017

8/10 Good

Akshay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good but the recurrent service bad ,no bill copy.
bad resurgent experience.service bad,waitress do not speak English
Stayed 8 nights in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hotel
Simple stay, reasonable service n price

6/10 Okay

Raajpaul

Disliked: Cleanliness, property conditions & facilities
Constantly complained to manager about the noise from other rooms. On the last night of the 4 night stay the manager said why didn't I complain earlier? The hotel hasn't improved at all in the past 7 years. Shame as it was my favourite hotel in the world and has now put me off returning to India

8/10 Good

Gurchet, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,service good,
It was my second stay at this hotel,I found every thing as I needed.My experience of stay was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to amenities
We had a very good stay at this hotel. The staff were very attentive & helpful and made our stay comfortable & relaxing.