The staff was not accommodating. Specifically an older man when checking in. No one was wearing name tags, but I believe that he was being called Mario.
Although there was a line, in which I was standing, when it was my opportunity to check in, he called for a male behind me as if I didn’t exist. I’m an African American woman in my mid 20s. After I spoke up making it known that I was waiting and indeed next to be helped, he laughed and didn’t even apologize. The male behind me even stated that I was next. I didn’t want the employee to assist me further so I waited and was assisted by someone else.
If I didn’t already pay in full I would’ve cancelled and left. I won’t be back to this location. Not a pleasant experience. The room was just ok, but the shower was really hot, which was a plus for me. Happy Travels.