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Hotel Jen Puteri Harbour, Johor by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Very Good
807 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sanrio Hello Kitty Town
    1 min walk
  • Popular Location
    Legoland Malaysia
    5 min drive
  • Popular Location
    Nanyang Technological University
    24 min drive
  • Airport
    Johor Bahru (JHB-Senai Intl.)
    27 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Iskandar Puteri

Located in Iskandar Puteri, Hotel Jen Puteri Harbour, Johor by Shangri-La is near theme parks and on the waterfront. The area's natural beauty can be seen at Danga Bay and popular attractions include Legoland Malaysia and Sanrio Hello Kitty Town. Travelling with kids? Consider Jurong Bird Park, or check out an event or a game at Tan Sri Hassan Yunus Stadium.

What's nearby

  • Popular Location
    Sanrio Hello Kitty Town - 1 min walk
  • Popular Location
    Legoland Malaysia - 5 min drive
  • Popular Location
    Sutera Mall - 16 min drive
  • Popular Location
    Danga Bay - 17 min drive
  • Popular Location
    Nanyang Technological University - 24 min drive

Getting around

  • Pioneer Station - 23 min drive
  • JB Sentral - 26 min drive
  • Johor Bahru (JHB-Senai Intl.) - 27 min drive

Restaurants

  • Where to eat
  • Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
  • Shake & Burger at Lounge – Restaurant. Open on select days.

About this property

Hotel Jen Puteri Harbour, Johor by Shangri-La

Family-friendly Iskandar Puteri hotel in Nusajaya, walk to Sanrio Hello Kitty Town
3 restaurants, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a rooftop terrace are on-site. All 283 rooms offer conveniences such as sitting areas and coffee makers, along with free WiFi, free wired Internet and LED TVs. Other amenities available to guests include room service (during limited hours), free local calls and free bottled water.
Hotel Jen Puteri Harbour, Johor by Shangri-La offers 283 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer.
This Iskandar Puteri hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
In addition to an outdoor pool, Hotel Jen Puteri Harbour, Johor by Shangri-La provides a health club and a kids' pool. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.
This 4-star property offers access to a business centre. Event facilities measuring 5543 square feet (515 square metres) include conference rooms. This family-friendly hotel also offers a rooftop terrace, spa services and tour or ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. On-site self-parking and valet parking are complimentary.
Hotel Jen Puteri Harbour, Johor by Shangri-La is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 151.58 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Mastercard
Visa

Important information

Fees

 
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 151.58 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this hotel in advance to reserve an extra bed/sofa. Fees vary for adults and children. Contact the office using the information on the reservation confirmation received after booking.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. No pets or service animals are allowed at this property.

Property is also known as

  • Hotel Jen Puteri Harbour Johor Iskandar Puteri
  • Jen Puteri Harbour Johor Iskandar Puteri
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Hotel
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 58 for adults and MYR 29 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free theme park shuttle
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Korean
  • Malay

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference space (5543 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Nearby things to do

Activities

  • Theme parks

Where to eat

  • Harbour Cafe – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Skybar Bar & Restaurant – Poolside bar offering local and international cuisine. Serves lunch and dinner daily.
  • Shake & Burger at Lounge – Restaurant. Open on select days.
4.3

Very Good

5 - Excellent
344
4 - Good
361
3 - Okay
73
2 - Mediocre
18
1 - Poor
11
4.3
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Staff are very helpful and friendly. Location is near to Hello Kitty Town and LEGOLAND. Will stay again especially in the Premier Room. Spacious.

Stayed 2 nights in Nov 2019

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A dead town now especially when hello kitty land is closing down. Staff service is slow, not as good as previous anymore.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

3/5

    Very average in every way. Unresponsive staffers. There was little enthusiasm for anything

    Stayed 1 night in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Oct 2019

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