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Reviews of M+ Boutique Hotel

2 out of 5
M+ Boutique Hotel
16 & 18, Jalan SILC 1/14, Kawasan Perindustrian SILC, Gelang Patah, Johor

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 29 reviews" "
Rating 8 - Good. 15 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lim Jin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and nice but outside of the room, the lobby and corridor area had a weird smell. Also, wifi was totally not working the whole time i was there. A big plus is right next to the hotel, there wqs a huge food court with a lot of local food options late into the night, BBQ chicken wings were superb, a must try!
Stayed 1 night in Oct 2023
Response from front office on 29 Oct,2023
thanks for giving feedback to us. will get our contractor to check further. thanksregards

8/10 Good

Jasmani

Stayed 1 night in Oct 2023

8/10 Good

koong chean

Stayed 1 night in Jul 2023

2/10 Terrible

SU

Stayed 3 nights in Jun 2023
Response from MPlus on 4 Aug,2023
very sorry on ur disappointment. We are here to hear from you if you dont mind. Thanks

8/10 Good

Nadiah

Stayed 1 night in Oct 2022

4/10 Poor

Pitt

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced two stars hostel
Booked a deluxe room with twin beds which is more costly than a standard room with a single queen size bed, but the reception initially gave the latter to me. Had to insist a change as the standard room is too cramp for two persons to move around - the bed occupied almost the entire space. The venue - I refused to call it a hotel - though look new on the surface, one quickly realised that it is not well maintained. For examples, the door could not automatically closed properly but requires some force to close it due to some alignment issues; the walls are full of hairline cracks and the shower water got stagnant easily and quickly. See my photos attached. For the same price , I could have easily gotten a similar room in a nearby 4-star hotel - the Ibis.
Stayed 1 night in Jun 2022
Response from M Plus Hotel on 27 Jun,2022
Thanks for ur feedback. we will get our maintenance team to follow up on the issue highlighted. Once again for ur stay with us.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The deco is really nice. Size of room was adequate. The king size bed was comfortable. However, the pillows were somewhat flat. When I arrived, the lift was not working well; the doors won’t open on the 1st floor.My room was supposed to be on that floor, and the staff was quick to offer another on the 3rd floor. There is a Chinese restaurant nearby. Dimsum in the morning was nice. Ample public parking near the hotel, as it is still a relatively new area. The hotel doesn’t have its own parking; it is at the front end of the shoplot.
Stayed 1 night in Jan 2020
Response from m+ boutique hotel on 1 Feb,2020
thanks for ur feedback. appreciated very much. we will look into the feedback given by you. thanks regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Room was spacious. Just that the lobby was a bit stuffy.
Stayed 1 night in Dec 2019
Response from M Plus Hotel on 30 Dec,2019
Thanks for ur acknowledgement. We will improving our weaknesses. Make sure our guest are enjoying to staying with us. Thanks Great Day

8/10 Good

calvin

Liked: Cleanliness, staff & service, room comfort
Room door cannot be lock from the outside.
Big Room. Normal quality. Room door cannot be lock from the outside. Very unsafe to leave your belongings in room.
Stayed 1 night in Aug 2019
Response from M Plus on 15 Aug,2019
So sorry on ur uncomfortable experience. Did you inform our staff? Did our staff manage to resolve ur issue immediately? Ur room number 201 right? Will get our maintenance check it. Thanks

8/10 Good

Sze Mien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Comfortable stay, looks new.
Stayed 1 night in Aug 2019
Response from M Plus on 15 Aug,2019
Thanks for ur review. We will keep it up and maintain our service standard.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Excellent place but lack of other facilities such as shopping or restaurant
Stayed 1 night in Aug 2019
Response from M Plus on 15 Aug,2019
Thanks for ur feedback. Totally agreed with ur point. Our area is a new development area. But nearby us, we may visit legoland, hello kitty theme park, Puteri Harbour, kelong, forest city and etc. You may refer us if you wish to know more. Thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019
Response from M Plus Hotel on 17 Jun,2019
thanks for ur rating. Your feedback is very important to us. hope you enjoyed ur stay with us and to see u soon

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw a cockroach in the bathroom, and get help from the staff. Overall is still good
Stayed 1 night in Mar 2019
Response from M PLUS HOTEL on 2 Apr,2019
So sorry on that. are you ok now? we will get the pest control company be more alert on this case. thanks for sharing with us. appreciated very much.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from M+ Boutique Hotel on 31 Mar,2019
thanks for giving us rating. Hope u had a pleasant stay with us. Do visit us again in future. Have a nice day

10/10 Excellent

Irsyad Kautzar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean stay!
The hotel is new, clean, and comfortable. Really kind staff and consistently clean. Really great value for money. The restaurant is beside a seafood restaurant that cater food any time of the day. Location is not a problem if you bring car or take grab. Will always come back.
Stayed 4 nights in Dec 2018
Response from M + Boutique Hotel on 31 Dec,2018
Thanks for ur feedback and review. Great to heard that you enjoyed your stay with us. Our mission are let our guests feel home everytime. Hope too see you soon. Thanks Regards

6/10 Okay

SiewMing

Stayed 1 night in May 2018
Response from M Plus Hotel on 25 May,2018
Thanks forgiving us scoring. Appreciated very much. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, tranquil surrounds
Thumbs up for this new boutique hotel. Chic minimalist decor, good sized rooms. Our stay was pleasant and fuss-free. Good for families looking for budget friendly accommodation options near (~15 min drive) to Legoland. Quiet area, at the SiLC district. Short drive to Aeon Bukit Indah and the new Eco Botanic precinct. Situated a few doors down from M+ is a Hua Kee Kelong Seafood that serves reasonably priced zhi char fare and offers local / dim sum breakfast.
Stayed 2 nights in Dec 2017
Response from M+ on 8 Jan,2018
thanks for ur feedback and recommendation. Please visit us again on ur next vacations. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room.
Comfortable room and bed, quite new hotel
Stayed 1 night in Dec 2017
Response from M+ on 8 Jan,2018
Thanks for ur feedback. we will keep it up on the cleanliness. Your comfort stay is our top mission. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel.
Big and clean room. Food court just beside hotel. Other than that.. nothing much in the area though shopping center is only about 15mins drive away. Good hotel if you are looking for a hotel to stopover.
Stayed 1 night in Dec 2017
Response from M+ on 8 Jan,2018
Thanks for ur feedback. Next time may go to nearby tourist spot such as Puteri Harbour, LEGOLAND, Forest City or Fishing at Kelong and etc. Hope you enjoyed ur stayed.

10/10 Excellent

Wen jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Dec 2017
Thanks for rating us. Appreciated very much. Hope you enjoyed ur stay with us in this festival seasons. Hope to hear from you soon again. Merry Christmas and Happy New Year Thanks Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to try
Nice room, comfort bed, free parking, no breakfast but we don't mind it since the price is quite cheap and we like to have our own breakfast menu, but please give 2 access card especially for family room.
Stayed 1 night in Dec 2017
Response from CMT on 14 Dec,2017
thanks for ur feedback. Extra access card will be given upon request. Hope you enjoyed ur stay with us. Thanks for ur supporting and appreciated very much,

6/10 Okay

adee, kuala lumpur

The facilities not of what expected.
The door key is digital, I have problems getting into the room. Many times I have to go down to the reception counter to get my room key re-programme.
Stayed 1 night in Dec 2017
Response from CMT on 16 Dec,2017
So sorry on the incident caused. kindly apologized us. We will get our maintenance team to rectify the issue. thanks for ur feedback. you feedback is very important to us. Appreciated very much.

8/10 Good

Fazlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi very good
Stayed 1 night in Nov 2017
thanks for ur comments. do stay with us again.

8/10 Good

Wan Nuraiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is nice , love the deco. bathroom is a bit on the small side but its ok. Clean and comfortable. Downside; nothing much in that area. unless if u have a car, there's only one restaurant which is beside the hotel. Other than that, nothing there.
Stayed 1 night in Aug 2017
Thanks for ur feedback. Our hotel located at a new developing area. Whereby legoland, hello kitty theme park, puteri harbour. JPO or Jusco bukit Indah are just about 10-15minutes driving distance from us. Next door got two restaurant, one is seafood restaurant, another one is malay restaurant. hope you will stay with us in future, so you may exploring the interested point surrounding us. thanks regards

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Unfortunately electricity unstable
Unstable electric supply in the room once checked in. Lastly, we get the room exchanged to resolve the problem.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room... Great for families and couples... Responsive and attentive hotel staff.. Awesome stay!!

6/10 Okay

Solvy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to Legoland
New hotel. Shop house has character. The bathroom is quite humid after a shower. There is a coffee shop right next to hotel, convenient for meals as no breakfast provided by hotel.
Response from Chong on 5 May,2017
Thanks for your feedback and rating. Appreciated very much. We will trying our best to improving our service. Thanks for understanding as breakfast not provided but 24 hours refreshment ready at the pantry area. hope to see you again in near future. thank regards

8/10 Good

Lin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Pro: A very new hotel (3 mths old) Room is clean Hotel staff are helpful Had a pleasant stay Coffeeshop nearby Water heater is hot enough (You need to on the switch before you shower) Con: Quite inconvenient if without car No hair dryer
Thanks for your feedback. Appreciated very much. Noted all ur feedback. We will trying our best to improving our service standard. thanks regards

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的旅店
房間夠大，打掃得很乾淨。只是沒有風筒借用，很不方便呢!!!