- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of hiccup when we checked in. Apparently our suite room was not ready when we wanted to check in, and the check in counter guy told us to wait. However, he did not tell us the reason why we have to wait. Hence, some recommendation would be for the service staff to be more attentive in these situations. The suite room was beautifully designed! Surprisingly huge and spacious. The toilet is the best, with a huge bathtub and a huge showering area (separated). The television also comes with Netflix and YouTube, which was a bonus and not even a 5 stars hotel I previously went has this amenities. The room has a water dispenser for hot and cold water for guests to drink. This is really environmental friendly as they do not provide bottled water. And also very convenient as I usually do not like to boil water in the hotel rooms. The breakfast buffet was nice, with a lot of selection, from local delights to international breakfast spread. However, have to be there a bit earlier in the morning or else it’ll be crowded during the weekend. Overall the service staffs are generally polite and friendly. Would definitely go back to this hotel again!!