All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was a nice location to stay (Myeongdong market, shopping, food, subways) but the cleanliness is terrible. My towels regardless if I get new ones there’s always stains on them. The hallways are dark and same as my room. They had 4 broken bulbs and didn’t change it. The chair covering is old, blind for the bathroom and walls are yellow.
Christina
Stayed 6 nights in Feb 2024
Response from Mook Front Office Manager on 10 Mar,2024
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 10 Mar,2024
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. On behalf of the management and staff of our hotel, we are very delighted that you have chosen our hotel during your visit to Seoul. I’m so glad that you had a pleasant stay. It is always a pleasure to receive kind feedback. I will share your experience with our team. I am sure that this feedback will serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong
-The hotel location of the hotel near the myeongdong station about 2mins walk
-Near myeongdong market as well where you go for your shopping
- Hotel small but very clean
-i love the most is the location easy to take taxi also
-Near seoul station also
Irene
Stayed 5 nights in Feb 2024
Response from Mook, Front Office Manager on 25 Feb,2024
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 24 Jan,2024
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Immaculate, friendly English speaking staff, Very central, close to everything you could ever need. View from the Room of the N Seoul Tower to top off a great stay. Thank you!
Tyler
Stayed 5 nights in Jan 2024
Response from Front Office Manager Mook on 20 Jan,2024
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. On behalf of the management and staff of our hotel, we are very delighted that you have chosen our hotel during your visit to Seoul. I’m so glad that you had a pleasant stay. It is always a pleasure to receive kind feedback. I will share your experience with our team. I am sure that this feedback will serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Great location. It was close to the subway, bus station, food, and a 24 hr convenience store downstairs. There were some weird sounds from plumbing that goes off every 30 mins but isnt loud enough to disturb sleep. It was a good value for the price and a decent hotel overall. Would stay again.
Samuel
Stayed 7 nights in Dec 2023
Response from Mook, Front Office Manager on 1 Feb,2024
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 24 Dec,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for staying at our hotel recently. And we appreciate your kind review, too. I will share your feedback with all departments to continuously improve quality of service and facilities. Once again, we very appreciate your review and look forward to serving you in near future. Best regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Currently some construction next door but overall a pleasant stay, close to a lot of things
Emilia
Stayed 5 nights in Dec 2023
Response from Mook, Front Office Manager on 24 Dec,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 9 Dec,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. On behalf of the management and staff of our hotel, we are very delighted that you have chosen our hotel during your visit to Seoul. I’m so glad that you had a pleasant stay. It is always a pleasure to receive kind feedback. I will share your experience with our team. I am sure that this feedback will serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Such a convenient location if you're touring Seoul! Definitely would stay there again. You'll be hard-pressed to find anything more convenient AND with a private bathroom and dining options for the price.
Jenna
Stayed 13 nights in Nov 2023
Response from Mook, Front Office Manager on 9 Dec,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Great place close to subway to get around the city
Greg
Stayed 4 nights in Nov 2023
Response from Mook, Front Office Manager on 24 Dec,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
Nellie
Travelled with family
22 Nov,2023
Disliked: Staff & service
The location is still a long walking distance from the myeongdong streets. Need to cross a big junction to get to the Myeongdong side. Not very convenient.
The breakfast is the same everyday. We stayed there for 3 days but they only changed fried egg to scrambled egg or fries to wedge potatoes. Limited food options also.
I reached airport and realised that my phone went missing. I called the hotel reception and they found a phone left behind. I asked if they could help me arrange for an express shipping service to the airport and I will pay for it. However they said I had to arrange for the service myself. How could a foreigner know how to do it. So I asked them to keep for me and I will find a way to send it back to my country the week after. They took very long time trying to retrieve my information but still could not. I only checked out 4hrs before that and they already lost my data. Wow.
Nellie
Stayed 3 nights in Nov 2023
Response from Mook, Front Office Manager on 26 Nov,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
is easy to move around at this place we stay. plenty of food stall or resturants st a ealksble distance
Chin Poh
Stayed 8 nights in Nov 2023
Response from Front Office Manager Mook on 22 Nov,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Although the location was at the end of Myeongdong, it was still very accessible. Only complaint was the on going construction beside the hotel. Every morning you could hear the drilling.
Chester
Stayed 6 nights in Oct 2023
6/10 Okay
Jonathan
Business traveller
28 Oct,2023
Liked: Staff & service
Disliked: Property conditions & facilities
There are three different ibis hotels near each other. Need little care off from the airport bus. The first ibis hotel stop is not this one. If u off at wrong ibis hotel then had to walk ovelr 10-15min with your luggage. (Property website had to update the transportation info for more detail). Rooms are small, but hotel staff and location are good. And the towel has too much clorox smell.
This hotel is right in the centre of Myeongdong with easy access to all the sights and popular tourist spots. It was vibrant, exciting and friendly.
Verna
Stayed 12 nights in Oct 2023
Response from Mook, Front Office Manager on 25 Oct,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for staying at our hotel recently. And we appreciate your kind review, too. I will share your feedback with all departments to continuously improve quality of service and facilities. Once again, we very appreciate your review and look forward to serving you in near future. Best regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
8/10 Good
Choua
Travelled with family
17 Oct,2023
Liked: Staff & service, room comfort
Central location, budget hotel
Pro:
-couple minutes walk from train station
-minutes walk to night market
Con:
-small room which we aware of but FYI
-budget hotel, not the cleanness/updated
-bathroom was not clean but staff quickly came up to clean
Choua
Stayed 1 night in Sep 2023
Response from Mook, Front Office Manager on 26 Oct,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen ibis Styles Ambassador Seoul Myeongdong during visit to Seoul. And, thank you for your comments. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
The stay at Ibis Styles Ambassador Myeongdong was both comfortable and convenient. It was close to where the action was but nicely tucked away from the maddening crowd. The staff were courteous, responsive and helpful, considering how busy they were. I had emailed them for some advice but upon a my arrival and they were quick to respond and gave a very helpful advice. Highly recommend if you're looking in the Myeongdong area.
Marie Victoria S
Stayed 7 nights in Oct 2023
Response from Mook, Front Office Manager on 26 Oct,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 27 Oct,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen ibis Styles Ambassador Seoul Myeongdong during visit to Seoul. And, thank you for your comments. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
4/10 Poor
matthew
8 Oct,2023
Liked: Staff & service
Property quality is expected for the price, but the noise is terrible. Thin walls you can hear everything thru, plumbing that is constantly audible thru the walls, and windows that don’t seal properly to block out the construction noise from the building they are putting up next door. Starting at 6am on Saturday.
The room was small but doable. I didn't like the fact that the sink is not inside where the toilet is and you have to walk around to go wash your hands. They did not did a good job at cleaning the toilet. You can still smell pees
Nou
Stayed 1 night in Sep 2023
Response from Mook, Front Office Manager on 8 Oct,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
Gina
1 Oct,2023
Liked: Staff & service
Disliked: Room comfort
Gina
Stayed 2 nights in Sep 2023
Response from Mook, Front Office Manager on 8 Oct,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
10/10 Excellent
Verified traveller
18 Sept,2023
Best Location & Service
Perfect location to get around the entire city since Myeongdong station is across the street. Beds were pretty comfortable and they had a laundry room available to use in the basement which is pretty convenient! The staff is very helpful if you have any questions as well! We will be staying here again!
Verified traveller
Stayed 2 nights in Sep 2023
Response from Mook, Front Office Manager on 23 Sept,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Hotel is in a great location. Room was very small but good considering price. The shower did have some mould in it and hair in the bathroom from previous guests. Cups were rarely changed with room service and floor was not vacuumed for the entire week of our stay. Biggest issue was the glass surrounding the bathroom. If you’re staying with a friend be warned!!! There is a screen you can pull down to lessen visibility through into the bathroom from the main room. But if your friend is in the shower you can’t walk past to go to the toilet unless you close your eyes. There is also a mirror right outside the bathroom so if someone is in the shower be careful where your looking
Linda
Stayed 7 nights in Aug 2023
Response from Mook, Front Office Manager on 23 Sept,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 10 Sept,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
The property and staff are okay however taxi drivers and van drivers cannot find the property
Felicidad
Stayed 4 nights in Aug 2023
Response from Mook, Front Office Manager on 10 Sept,2023
warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen ibis Styles Ambassador Seoul Myeongdong during visit to Seoul. And, thank you for your comments. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
STEVEN
Business traveller, Travelled with partner
30 Aug,2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Got to stay near Myungdong which is a famous place in Seoul Korea
STEVEN
Stayed 1 night in Aug 2023
Response from Mook, Front Office Manager on 23 Sept,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for staying at our hotel recently. And we appreciate your kind review, too. I will share your feedback with all departments to continuously improve quality of service and facilities. Once again, we very appreciate your review and look forward to serving you in near future. Best regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
10/10 Excellent
Rosabel Socorro
24 Aug,2023
Rosabel Socorro
Stayed 5 nights in Aug 2023
Response from Mook, Front Office Manager on 2 Sept,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 12 Aug,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for staying at our hotel recently. And we appreciate your kind review, too. I will share your feedback with all departments to continuously improve quality of service and facilities. Once again, we very appreciate your review and look forward to serving you in near future. Best regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Front Office Manager Mook on 12 Aug,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 6 Aug,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Easy check-in and out process. Our room was very small, but that didn’t bother us much as we used it as a place to shower and sleep. Staff was friendly. Right next door to a 24 hour convenient store, which made things easy. And a minute walk to the subway station. We would stay there again and recommend to others.
Chelsey
Stayed 3 nights in Jul 2023
Response from Front Office Manager Mook on 18 Jul,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. On behalf of the management and staff of our hotel, we are very delighted that you have chosen our hotel during your visit to Seoul. I’m so glad that you had a pleasant stay. It is always a pleasure to receive kind feedback. I will share your experience with our team. I am sure that this feedback will serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
Jason
13 Jul,2023
Liked: Cleanliness, staff & service
Hotel was fine, a bit small but fine. The issue is the extortionate price they charge in the restaurant. It cost a fortune for a simple meal that was so small in portion size that I thought it was just a starter. Apart from that, good-ish hotel in a good-ish location.
Jason
Stayed 3 nights in Jul 2023
Response from Mook, Front Office Manager on 18 Jul,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. Thank you very much for taking time out to review Ibis Styles Ambassador Seoul Myeongdong. I am sorry to know that you had no good at restaurant for your stay. We'll share your comment with F&B. I hope that we will have the opportunity to welcome you back in the near future to restore your faith in Ibis Styles Myeongdong. Warmest regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
10/10 Excellent
Patrick D.
Travelled with family
11 Jul,2023
Very close to metro.
Patrick D.
Stayed 3 nights in Jul 2023
Response from Mook, Front Office Manager on 18 Jul,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Adequate for a short stay. Excellent location to access food (incl convenience stores), shopping and transport to the airport.
Michael
Stayed 2 nights in Jul 2023
Response from Mook, Front Office Manager on 18 Jul,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Mook, Front Office Manager on 18 Jul,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. On behalf of the management and staff of our hotel, we are very delighted that you have chosen our hotel during your visit to Seoul. I’m so glad that you had a pleasant stay. It is always a pleasure to receive kind feedback. I will share your experience with our team. I am sure that this feedback will serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
Louie Patrice
27 Jun,2023
Louie Patrice
Stayed 1 night in Jun 2023
Response from Front Office Manager Mook on 8 Jul,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
8/10 Good
Belinda
26 Jun,2023
Belinda
Stayed 2 nights in Jun 2023
Response from Front Office Manager Mook on 8 Jul,2023
Warm greeting from ibis Styles Ambassador Seoul Myeongdong. We are very delighted that you have chosen our hotel during visit to Seoul. And, thank you for your kind review. It is always a pleasure to receive kind feedback from guest. I will share your experience with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to serving you again. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Loved this hotel & the staff were all lovely & very helpful, especially Mookie who helped us book taxis & guided us with directions to the nearest hospital & a map. The hotel’s location is very handy for all the shops & eateries. We had a great view of the Namsan tower from our room window. The subway station is just a few minutes walk away with easy access to other parts of Seoul. There is a luggage scale in the lobby which is really handy so you know you haven’t exceeded your baggage allowance before departing for airport. Would definitely stay here again.
Michelle
Stayed 14 nights in Jun 2023
10/10 Excellent
LENA
14 Jun,2023
LENA
Stayed 1 night in May 2023
Response from Front Office Manager Mook on 24 Jun,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for taking the time to complete the survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Kind regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Response from Front Office Manager Mook on 15 Jun,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong! Thank you for staying at our hotel recently. And we appreciate your kind review, too. I will share your feedback with all departments to continuously improve quality of service and facilities. Once again, we very appreciate your review and look forward to serving you in near future. Best regards, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
Jessica
Travelled with partner
7 Jun,2023
Liked: Staff & service
Disliked: Cleanliness
Located at a convenient spot away from the busy areas. Shower in room was the down side, there was visible mild and it was also leaking.
Jessica
Stayed 3 nights in May 2023
Response from Front Office Manager Mook on 15 Jun,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
6/10 Okay
Gisselle
Travelled with group
1 Jun,2023
Disliked: Staff & service
Let me start by saying that we took the limosine bus from the airport to the hotel, when we got to one stop my friend and I asked three times to the driver (who of course didn’t know english) it was in this hotel as google had another location and we didn’t have internet but we had saved the hotel location. After showing him the name of the hotel three times he just nodded with an attitude yes yes but to our surprise it wasn’t that hotel. When we go there the employee looked and said oh no its in our other branch but didn’t ask if we needed help seeing that we had two suitcases each and he just pointed “you see that building over there go there and turn left” that was alll the instructions given without saying if we needed a ride etc (so disappointed as we had come from japan where everybody wants to help a tourist but in south korea was totally different)! We ended walking like for 40mins with suitcases to get lost and then find the hotel. We got there and the bathroom wasn’t decent, there was dust on top of the mini closet shelf. I mean it was so different from japan! Apart from that the location was good but they should pay more attention to the cleanliness of the rooms and employees to be more helpful at the end one being a tourist we are sometimes lost specially the first dat.
Gisselle
Stayed 4 nights in May 2023
Response from Front Office Manager Mook on 15 Jun,2023
Warm greetings from Ibis Styles Ambassador Seoul Myeongdong. Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations. Depending on your opinion, I will share your comments with related department. We'll do our best to improve our service quality reduce guests' inconvenience and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mook, Front Office Manager ibis Styles Ambassador Seoul Myeongdong
Really enjoyable stay at the hotel, easy and quick check-in and short walking distance to Myeongdong street market. The room was good quality with a comfy bed. I woke up from the outside noise but the hotel is located in the centre of the city so it is understandable. The breakfast had a great variety/quality of foods available, with prompt top-ups.
Verified traveller
Stayed 2 nights in May 2023
Response from Front Office Manager Mook on 15 Jun,2023
Warm greetings from ibis Styles Ambassador Seoul Myeongdong. On behalf of the management and staff of our hotel, we are very delighted that you have chosen our hotel during your visit to Seoul. I’m so glad that you had a pleasant stay. It is always a pleasure to receive kind feedback. I will share your experience with our team. I am sure that this feedback will serve as an encouragement and motivation to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mook Front Office Manager ibis Styles Ambassador Seoul Myeongdong