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Reviews of The Inn at Creek Street

2.5 out of 5
The Inn at Creek Street
133 Stedman Street, Ketchikan, AK

Reviews

9.4

Exceptional

Rating 10 - Excellent. 158 out of 214 reviews" "
Rating 8 - Good. 38 out of 214 reviews" "
Rating 6 - Okay. 10 out of 214 reviews" "
Rating 4 - Poor. 5 out of 214 reviews" "
Rating 2 - Terrible. 3 out of 214 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place!
Stayed 1 night in Mar 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great, except for housekeeping. We had to call for toilet paper and towels. Not sure if they visited the room except once to do a fast clean. Front office crew was great and the wait staff at the restaurant was super. If you have difficulty carrying bags up a long flight of stairs, do not take rooms over the NY Cafe
Stayed 3 nights in Mar 2024

8/10 Good

Daniel A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place. Very vintage. Stairs only was hard.
Stayed 7 nights in Mar 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Austin went above & beyond to pick us up, get us settled in & return us to ferry next day. Awesome view of wayer. Just great experience
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful and staff was friendly and helpful
Stayed 5 nights in Nov 2023

2/10 Terrible

Kaelee

Stayed 1 night in Nov 2023

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Units on Creek Street well worth the upgrade
Fantastic stay, very homey and comfortable unit. Could see seals feasting on salmon right outside my window; would come back here in a heartbeat!
Seal right outside our window!
Iconic Alaskan historic old town.
Stayed 5 nights in Oct 2023

10/10 Excellent

Landon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! The woman that picked us up from the airport was seemingly the only one on staff, but she went over the top to help us! Context: I am on a trip with my 4 year old daughter. We flew into Ketchikan for a couple days and we are taking the ferry back to the lower 48. 1. I called the shuttle while on the ferry from the airport as they suggested. The shuttle was there within 2 minutes of us unloading from the ferry. She was also the shuttle driver. 2. She made great conversation during the shuttle ride. Pointing out some great restaurants and local attractions around the area. 3. She upgraded our room, to give us a view, free of charge. (One of the upsides of visiting during the slow season) 4. I inquired if they had laundry facilities. They didn’t “technically”, but gave me the code for housekeeping washer and dryer. She showed me where the soap and dryer sheets were. 5. She showed us to our room, asked if we would like sheets for the fold out couch and went and got some. I cannot recommend a stay here enough! I would give this place 6 stars if possible!
Stayed 2 nights in Oct 2023

8/10 Good

Clare

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The Inn at Creek Street is the BEST location in Ketchikan. Walkable to everything "downtown" and near some amazing dining options. The creek itself is entertaining with wildlife all hours of the day. Something to note is there are separate buildings for the rooms. Depending on which building you are in, it may be a farther walk and in a sketchier place than others. As a solo female travel, I have previously loved staying in the New York Hotel as the entrance is secure and the walk to get there is off a main street. I did not feel as safe staying in the Star House. I had to go through two alleys and up a back set of stairs to get to my room. Not a big deal if you are with other people (or not a solo female traveler), but I will definitely be requesting a different room in the future.
Stayed 1 night in Oct 2023

10/10 Excellent

Brett

Stayed 1 night in Sep 2023

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Inn on the Bay!
This is a lovely inn on the bay, near the cruise ship pier. The inn is comprised of several historic buildings with different names. I stayed in the “New York Hotel” portion of the Inn at Creek Street. Niles, the manager-on-duty, picked me up from the airport ferry, gave a thorough description of the Inn and the history of Ketchikan. My room faced the bay, with sail boats and a cruise ship. The bed was comfortable and the room had all the necessities (including a Keurig). It was a wonderful stay. I highly recommend the Inn at Creek Street!
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property with a real feel for true Ketchikan.
Stayed 1 night in Sep 2023

2/10 Terrible

Susan

Business traveller
Disappointed
Had to cancel reservation. Our client could not do stairs. She was put in a different older building with no elevator. We wanted her in the newer building. When making reservations it did not state what rooms are in what building.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angel

Stayed 2 nights in Sep 2023

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was fast and courteous. Jessica at the front desk was delightful. The hotel was built in approximately 1919. An older building with a lot of charm. We loved the antique furniture and the old timey vibe. Several shops on the “Creek” are within easy walking distance. Most of Ketchikan is also an easy walk from the hotel. I highly recommend staying here. Will come back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cayman
Poured rain the whole stay..the room was absolutely comfortable, great location in town. Wonderful staff and owner.
Stayed 4 nights in Sep 2023

8/10 Good

Eric, Bozeman

Stayed 1 night in Sep 2023

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 3 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. The shuttle to and from the hotel was great. No problems one check in although we were early. Room was very clean and had a small kitchenette. Property was in good condition and right downtown.
Stayed 1 night in Aug 2023

10/10 Excellent

Stevie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! Can not say enough about the hospitality. They take you to and from the airport, all good recommendations were amazing. We ended up staying two nights instead of one.
Stayed 1 night in Aug 2023

10/10 Excellent

Joanne

Stayed 2 nights in Aug 2023

10/10 Excellent

WENDY, JENKINTOWN

Liked: Cleanliness, staff & service, property conditions & facilities
Salmon!
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Veronica

The two hottest days in Ketchikan with no air conditioning.
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and helpful. The complimentary shuttles were very helpful.
Stayed 8 nights in Jul 2023

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had no air conditioning, and was hot at night. Noisy with window open. Beautiful setting right on the creek.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michele, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable property right in the heart of Creek Street. We loved being able to walk everywhere! We will be back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creek Street
Historic building in a great location at the start of the heritage listed Creek Street. We stayed in the New York Hotel part overlooking the water. Room was not large but comfortable. Ate dinner at the cafe / restaurant down stairs which was busy and the food was good. Rained for the day we were there but this is normal for Ketchikan!
Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Remodeled Hotel
Wow...we would highly recommend this hotel. High end remodel, very classy. Great location and we had fabulous views from our room.
Stayed 1 night in Jul 2023

10/10 Excellent

benjamin

Stayed 3 nights in Jul 2023

10/10 Excellent

cody

Travelled with family
Awesome place
Stayed 1 night in Jun 2023

10/10 Excellent

Aimee, Lopez Island

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn at Creek Street made our stay in Ketchikan very pleasant and easy. The staff are really helpful, and the location convenient. We loved our stay with them!
Stayed 1 night in Jun 2023

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time staying here, will select it again.
Stayed 1 night in Jun 2023

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and location. Staff friendly and helpful. Loved the fact that they provided transportation.
Stayed 1 night in Jun 2023

6/10 Okay

Richard

Liked: Cleanliness
It just was not my cup of tea
Stayed 2 nights in Jun 2023

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is truly a charming property. It's an older hotel that has been remodeled with care. The rooms are comfortable. The location is amazing. We spent time hanging out on the back deck that's on the creek watching the eagles swoop and a seal looking for dinner.
Stayed 3 nights in Jun 2023

8/10 Good

tt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I were traveling together, so having two beds was our goal. The open loft “bedroom” and sofa bed meet our primary needs. It also allowed for fairly separate sleeping spaces. The negative was that getting up and down from the loft was an extremely narrow spiral staircase!! This is not a good feature for children or anyone without good mobility and balance!! We worried that the location would be noisy, but were pleasantly surprised that it was quiet, with the white noise of the creek. The staff was very friendly, helpful, and accommodating, including an unexpected ride to a trailhead when we weren’t sure if we had time for the hike!
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, I loved the views through the big windows, and the spaciousness and very thoughtful and beautiful design of the room, everything that I needed for both work and exploring Ketchikan. Thank you so much, I am looking forward to staying here again next time.
Stayed 2 nights in May 2023

10/10 Excellent

Casey

Stayed 1 night in Jun 2023

10/10 Excellent

Arnis

Stayed 2 nights in May 2023

10/10 Excellent

Kenneth

Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sojeong