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Reviews of Paradise Resort PHI PHI

3 out of 5
Paradise Resort PHI PHI
138 1 M 7 LONG BEACH KOH PHI PHI T AOW, NANG A MUAN, Ko Phi Phi, Krabi Province

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 181 reviews" "
Rating 8 - Good. 70 out of 181 reviews" "
Rating 6 - Okay. 27 out of 181 reviews" "
Rating 4 - Poor. 6 out of 181 reviews" "
Rating 2 - Terrible. 4 out of 181 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TATYANA, RANCHO CORDOVA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, friendly stuff, nice restaurant and delicious breakfast. Room can use a little renovation, but we didn't mind of it
Stayed 5 nights in Mar 2024

10/10 Excellent

Pirada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 6 nights in the Family Room which is located in the Thai Modern Building. It was fantastic! The room was clean, modern, and spacious with a great view of the sea. The staff at reception were absolutely amazing. They were both helpful and kind. The restaurant was outstanding! You couldn’t beat the view, it was right on the water and a little elevated so nothing blocked the view. The food was so good and there was a huge selection. The Thai food was amazing, but if you want variety, their more Western dishes were also very good. Our favourites included som tam Thai, Penang curry with shrimp, pad Thai, prawns with tamarind sauce, Tom yum soup, and the whole fishes. We ate there every lunch and almost every supper and were never bored. The breakfast was also very good. I loved that they also served Thai food there, such as clear chicken soup with cabbage and tofu, green curry, fried rice, etc. The kids filled up on banana pancakes/crepes and sausages and ordered scrambled eggs from the egg station. Special shout out to Joy and Smile and the rest of the crew for their outstanding and friendly service! My kids adored them. This resort is located on Long Beach which is a lot quieter than the main area. There were no nighttime shows except for the fire show in front of Phi Phi The Beach resort a few doors down (highly recommended!). Shark Point is just a few steps away and you can swim out there. We had an amazing stay and cannot recommend this place enough!
Stayed 6 nights in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and hospitality were both incredible. The staff were so amazing and helpful, they made our stay wonderful. The beach while public felt quite private in front of the resort, there were always beach chairs to be found and a beautiful amount of shade available for those hot phi phi days. The bungalows were very clean and well cared for though there was some water damage in places in our room. I feel that this is to be expected in the environment. We would definitely stay here again!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Railay beach was the highlight to our trip to Krabi. Absolutely loved waking up at sunrise and having the beach to ourselves. Sand Sea Resort was a very beautiful resort and the property, pools, and beach front seating are all amazing. Bed comfort and cleanliness of the room left a little to be desired. Resort 5/5, room 4/5.
Stayed 4 nights in Jan 2024

6/10 Okay

Alicia

Liked: Staff & service, property conditions & facilities
Getting here is definitely a journey but it is worth the journey to tour this area. The restaurant and food were really good. The view from our room (beach front) was also amazing. I love the fact that the room had a covered patio with lounge chairs so you could look out at the beach/ocean. We opted for an excursion with the hotel which was private for just us and that was the highlight of our trip to phi phi. The only negative was the room was dated and could use some updating and cleaning. I realize staying right on the beach on an island does make things more difficult for upkeep but feel like if they did small things it would really make a difference. The only way to run the small ac was with the room key (an actual key) and once it is removed to lock the door when you aren’t in your room the air goes off. So you are always battling with recooling the room. Overall we loved visiting phi phi.

2/10 Terrible

Helder Sisney

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jasmyn

Stayed 1 night in Dec 2023

6/10 Okay

Chu

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property has so much potential but sadly they don’t update or maintain the rooms. The whole shower head units are rusty and the faucet spouts are faulty, water splashing everywhere. No beach towels are provided and the bath towels look like they have been through hell and back. No lounge chairs either. The only great thing about this place is the location. We rented the oceanfront view rooms and it was nice to have direct access of the beach. The water is clear and you can do some light snorkeling - it’s the only saving grace.
Stayed 4 nights in Dec 2023

2/10 Terrible

Caitlin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this hotel contacted us hours before we were due to arrive saying our booking had been cancelled. We had not made any changes to the booking since we made it months prior and they were saying that we cancelled it ourselves (which we had not). They then told us the room we originally booked was completely sold out so we could not rebook and had to find a different hotel. Big shame as we were looking forward to our stay here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Acer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and clean place
Stayed 2 nights in Nov 2023
Response from Jen on 30 Nov,2023
Thank you for your reviews.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our second time staying and will definitely return
Stayed 3 nights in Nov 2023
Response from Jen on 30 Nov,2023
Thank you for your reviews.

8/10 Good

Miss

Liked: Cleanliness, staff & service, room comfort
Good stay
Room was comfortable, could possibly use a refresh, a few marks around the bathroom from wear and tear and some paint peeling from the wall in the bedroom where it looked like someone had stored some wet clothes/towels against the wall. Bed was large and comfy and good aircon kept the climate nice. Location is great facing out onto long beach, just make sure youre firm on prices to get longtail boats back to the hotel from town or one or two of the drivers may try their luck with your rates. Breakfast was super basic with limited choice but we had it included in the cost of our room so not a huge deal, if you really want a super high quality breakfast there's plenty of places to get it in Phi Phi town. Overall a positive stay!
Stayed 2 nights in Nov 2023
Response from Jen on 23 Nov,2023
Thank you for your reviews.We will do our best for your satisfaction.

8/10 Good

Saw Nyi Nyi

Stayed 2 nights in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything. Everyone is very kind and they make you feel like is your new home
Stayed 3 nights in Nov 2023
Response from Jen on 21 Nov,2023
Thank you for your reviews.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the beach front room. Boat taxi’s always overcharged from what the sign at the hotel advertises, and wouldn’t come down on price.
Stayed 4 nights in Oct 2023
Response from Jen on 22 Oct,2023
Thank you for your reviews.

10/10 Excellent

Cesar

Stayed 5 nights in Aug 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Kept Secret
Firstly, and maybe most importantly, I’d like to say I have been in Thailand for nearly three months and this was, by far, the most comfortable bed I’ve slept in throughout this entire country. And I’ve stayed at places three times the price. Mattress just right, linen not slippery but soft… honestly. The best. Second, this is probably my favorite place that I’ve been, so far, in the entire world. I’ve not been a ton of places, however Phi Phi was incredible. Just amazing. For the price, everything. It wasn’t over crowded.. I know it’s not the busy season but it was very comfortable. But please don’t tell anyone, I want to go back and people are awful. There are several restaurants to choose from on Longbeach now, so the need to go to town isn’t necessary. The caveat is that you have to get to The Paradise by outboard motor boss then kinda scamper in and out through the waves and the water. They DO HELP WITH LUGGAGE. Quite a bit in fact, I saw someone say they didn’t. You do want to be nice and respectful to the hotel and island staff. If you are a courteous guest, you will feel the hospitality of a guest. You aren’t staying at the Hilton, I think they have one? But trust me, this beach is so much better, way quieter, and more unique. 9/10 must visit.
Stayed 2 nights in Aug 2023
Response from Jen on 12 Aug,2023
Thank you for your reviews.Hope to see you again.Have a pleasant journey.

10/10 Excellent

Monchai, Buffalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected a beach view villa for my wife and kid. They enjoyed walking from the patio directly onto the beach. The only downside of this secluded and quiet place is that you have to take a water taxi to the pier for food, etc. The restaurant has a nice view but the food is ok. That's why we went into main part to get food/snacks.
Stayed 3 nights in Jul 2023
Response from Jen on 12 Aug,2023
Thank you for your reviews.Have a pleasant journey.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 3 nights in Jul 2023
Response from Jen on 28 Jul,2023
Thank you for your reviews.Hope to see you again.

10/10 Excellent

Nui

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for family , very quite and peaceful. Great friendly staffs and they’re all very helpful. Good options for breakfast buffets. This hotel is located on Long Beach which is about 30 mins walk little hike to The Town where all the bars and shops are there. You still can be able to get around with boat taxi which is about 100 baht each way. They’re also have mini mart and their little restaurant on site as well. Definitely would like to come back if I bring my family.
Stayed 3 nights in Jul 2023
Response from Jen on 13 Jul,2023
Thank you for your reviews.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
I was only here for one night and had the blue ocean side room. It was low season, but my one night stay was fabulous. The room was clean and the beach was quiet. The restaurant was good and fairly priced (phenomenal view!). The staff were all friendly and helpful. The property could’ve been better kept in terms of landscaping, but other than that, I was pleased and would stay again! Also, the sunset view was great!
Stayed 1 night in Jul 2023
Response from Jen on 13 Jul,2023
Thank you for your reviews.

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so lovely and helpful. We had a great stay.
Stayed 5 nights in Jun 2023
Response from Jen on 30 Jun,2023
Thank you for your reviews.Hope to see you again.

6/10 Okay

Fiona

Amazing location in beachfront bungalow. Was a great price for what it was. Landing with the Longtail difficult in the rough seas and the return to the pier it rained….there was no effort from the boat staff to keep our bags dry needless to say all our luggage was wet through and we had no dry clothes . It’s the little details that could be improved on but all in all a good stay
Stayed 3 nights in May 2023
Response from Jen on 30 Jun,2023
Thank you for your reviews.

10/10 Excellent

Mohammad, Kuwait City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Apr 2023

10/10 Excellent

Francesca, Kingston Upon Thames

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beach front room and the view was stunning. Would definitely like to stay here again.
Stayed 2 nights in Apr 2023

6/10 Okay

Denis, Granby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice Staff
Stayed 4 nights in Apr 2023

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first floor room (not the bungalow) was spacious, comfortable and clean. The bathroom needs some love, but it's not a deal breaker. The restaraunt had a decent choice and the food was good. The best part is that it's located in a quiet part of the island, so there is no disturbance from loud music and crowds until late night. The beach and the sea, which is why you come here, are close to perfect. The staff is nice and helpful too. Transportation between the main pier and the hotel was a little wonky, but it's free and... you know, island life. I spent quite a while choosing the accomodation and reading the reviews and wasn't disappointed.

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from the town so it's nice and quiet. The only real option to get around is to take a boat. Walking to/from town is not easy! Snorkeling is right off the beach and Shark Rock is very close (excellent snorkeling!). Recommend the speed boat when you take the trip from Phuket to Phi Phi.
Stayed 2 nights in Mar 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located on Long Beach a quick long tail boat ride or a 30 minute hilly/sweaty walk from town. A perfect beach front resort if you want quiet and beautiful, far from the party scene. There is a nice water front restaurant and others near by. Nice beach rooms (#102 has a great ocean view). The staff were very friendly and helpful. They can provide private boat service to Maya Bay and snorkeling which was great. They included lunch and stale bread to feed the fish while snorkeling which was was too cool being surrounded by beautiful fish:)
Stayed 4 nights in Mar 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved are stay here. Beautiful beach , great staff and quiet. Easy to get to the night life 10 min long boat to town for 100 baht day and 150 baht at night. I highly recommend
Stayed 3 nights in Mar 2023
Response from Jen on 8 Mar,2023
Thank you for your reviews.Hope to see you again.Have a pleasant journey.

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2023
Response from Jen on 5 Mar,2023
Thank you for your reviews.Have a pleasant journey.

10/10 Excellent

Devin, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful beach.
Stayed 6 nights in Feb 2023
Response from Jen on 22 Feb,2023
Thank you for your reviews.

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Jen on 8 Mar,2023
Thank you for your reviews.

8/10 Good

partha sarathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Paradise Resort,Phi Phi
It waz excellent stay for us for the period 29th January to 3rd February,2023.A nice resort,very clen and we had a beautiful oceanfront cottage no.102.Thd beach was very clean and food in the restaurants were excellent. Breakfast(included in rariff) spread was ok and nothing great. Only two water bottles per day and therefore it's better to take the stock from phi phi town. Services were great and ever smiling by their staff.The resort is only accessible by Long Boat from the pier,about 10 minutes boat ride and each travel costs 100 Baht per person,which goes upto 150 Baht in the night.And if Sea is rough then possibly it will be risky to travel in the night. This is ho be kept in mind who wants to frequent Phi Phi town,which as such is crowded.Otherwise this resort is a heaven to spend time and simply relax
Stayed 4 nights in Jan 2023
Response from Jen on 5 Feb,2023
Thank you for your reviews.Hope to see you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Didn’t meet expectations
Stayed for 2 nights. The room was basic but the toilet had a lingering musky smell. The room light was extremely wierd: they only had blue lighting. Don’t understand why they had to use blue lighting, since it was straining for the eyes and did nothing to enhance the aesthetics. There was no full length mirror. Breakfast was basic. Overall, I wouldn’t recommend this hotel.
Stayed 2 nights in Jan 2023
Response from Jen on 5 Feb,2023
Thank you for your reviews.

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, amazing staff and gorgeous beach!
Response from Jen on 5 Feb,2023
Thank you for your reviews.

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed in the ocean front room. Great, clean and spacious room right in front of long beach. If you are looking to get away from the busy party area of phi phi definitely stay here. It is a 10min (100 baht per person) ride to long beach from phi phi don. Long beach is absolutely beautiful. Some of the staff members at the reception and restaurant were very rude and not accommodating. Most staff were fine though
Response from Jen on 5 Feb,2023
Thank you for your reviews.Hope to see you again.

8/10 Good

Ashleigh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff are amazing, facilities simple and quiet - exactly what we were looking for
Response from Jen on 5 Feb,2023
Thank you for your reviews.

6/10 Okay

Mehdi

Stayed 1 night in Dec 2022

4/10 Poor

Nivea

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although the rooms are decent and the proximity to the ocean is great, hygiene is a huge PROBLEM. There are house flies and many of them. Every time ordered a meal house flies appear by the dozen at the restaurant. Our entire family fell sick and we’re super disgusted by the lack of effort by the property to get rid of these pests. Nothing goes past these flies. I would for sure avoid this place.
Response from Jen on 12 Dec,2022
Thank you for your reviews.Apologies for unhappiness that came to your stay.Many flies is our concerns to resolve this, get rid of garbage around ours resort and near by, fumigation or foggy around area every 3 days.Hope to see you again.Have a pleasant journey.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 2 nights in Nov 2022
Response from Jen on 24 Nov,2022
Thank you for your reviews.Have a pleasant journey.Hope to see you again.

2/10 Terrible

Punith Kumar

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Nov 2022

10/10 Excellent

Rhonda

Stayed 2 nights in Oct 2022

6/10 Okay

Karin

Stayed 1 night in Oct 2022

10/10 Excellent

DIANE, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on a pristine beach. Very clean units with all the amenities you could need or want! I would highly recommend!
Stayed 1 night in Sep 2022
Response from Jen on 26 Oct,2022
Thank you for your reviews.Have a pleasant journey.Hope to see you again.

8/10 Good

yew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfactory. Lovely beach front resort
Stayed 3 nights in Sep 2022
Response from Jen on 26 Oct,2022
Thank you for your reviews.Have a pleasant journey.Hope to see you again.

6/10 Okay

Stefanie

Liked: Cleanliness, room comfort
Disliked: Staff & service
Quiet but overpriced
The room we booked on the day of the stay was not ready. We moved to a cheaper room but were not able to get the difference back. The rooms are clean and most of them have a nice view but they are overpriced in my opinion for what you get. It is a simple hotel and not a resort. The staff was friendly but seemed superficially friendly and watched everything you do. We booked a boat outside of the hotel and when the guide arrived they told us we had to let them know we booked our own tour !?? They were very particular about how to take the food at breakfast and many other things. You just always felt watched as if you were back in school. hahha
Stayed 3 nights in Feb 2022

8/10 Good

Daniel

Liked: Room comfort
Disliked: Cleanliness, staff & service
Great location, poor cleanliness
The location of this place is amazing (had the ocean front room) , only problem is the cleanliness it was very dirty and walls had grime and mould on them but if you can try block it out it’s in an amazing location
Stayed 2 nights in Feb 2020
Response from Jen on 5 Mar,2020
Thank you for your reviews. We will approve the best for you. Hope to see you again.

10/10 Excellent

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, great staff, paradise for sure, for relaxed holiday-ing. Not the Phi Phi commercial scene
Stayed 2 nights in Dec 2019
Response from Jen on 13 Jan,2020
Thank you for your reviews. Hope to see you again.

8/10 Good

Louise

Stayed 4 nights in Dec 2019