2 outdoor pools, pool umbrellas, pool loungers

Reviews of Koh Tao Montra Resort

3.5 out of 5
Koh Tao Montra Resort
1/51 Moo 2, Koh Tao, Surat Thani

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 401 reviews" "
Rating 8 - Good. 180 out of 401 reviews" "
Rating 6 - Okay. 92 out of 401 reviews" "
Rating 4 - Poor. 22 out of 401 reviews" "
Rating 2 - Terrible. 9 out of 401 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay ! The location is directly on the beach and so close to walk via the beach or the pathway to town ! Would definitely stay here in the future !
Stayed 3 nights in Jan 2024

6/10 Okay

Nigel

Stayed 4 nights in Feb 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the docks but not suitable for wheelie luggage. Excellent hotel, though we didnt eat here. Lots of local food stalls, restaurants etc in vicinity.
Stayed 4 nights in Feb 2024

8/10 Good

Rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and well situated.

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
While we enjoyed our stay there were A Couple of issues 1. No change for large denominations 2. Smell of cigarette smoke coming into our room - when someone smoking on balcony -suggest they have a non smoking area away from smoking - 3 let people know there will be a feee pick up on arrival at port Good things - staff At restaurant were Excellent and very friendly
Stayed 3 nights in Oct 2023

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally friendly and helpful. The villa was beautiful and comfortable. They took care of every need. Food was delicious. Massage was outstanding. I want to stay here when I come back.
Stayed 3 nights in Jun 2023

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at Koh Tao Montra Resort. Always hard to tell what a property will actually be like when booking online, but we were focused on a good pool and decent sized rooms as we were travelling with Grandma and teens. Pool was nice and big and clean. Rooms were clean and very large. Property was very quiet and peaceful. We had an issue with the ceiling leaking when the A/C was on. They came and did a quick fix but it persisted. We just caught the water with a bucket and left it alone as maintenance didn't seem to worried about it. The location is on Mae Haad beach but is pretty close to Sairee beach (15 min walk). The bustling area of Mae Haad is only a 3-5 min walk from the hotel and there are lots of restaurants, 7-eleven, shops, etc. Would stay at Koh Tao Montra again.
Stayed 5 nights in Mar 2023

10/10 Excellent

anne-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, friendly staff even if they don’t all speak english super friendly. Good breakfast and close to everything by foot.
Stayed 4 nights in Mar 2023

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Jan 2023

4/10 Poor

Alison

Disliked: Staff & service, property conditions & facilities, room comfort
Very tired and rates are too high
Very expensive for the quality and standard of service and facility. For the price we expected much more. Food and refreshments served at breakfast was very poor. No soap, minimal toilet paper until requested. Rooms and overall hotel facilities are very tired and neglected. The rates for this hotel need to be reviewed so guests can feel they get what they pay for!
Stayed 5 nights in Aug 2022

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facilities and location definitely stay here again
Stayed 1 night in Mar 2022

8/10 Good

jacqueline

Travelled with partner
Liked: Staff & service, property conditions & facilities
We have been to Montra many times in the past, but have not visited for a number of years. As other reviewers say, the property needs updating. Silly things, like knobs missing from drawers, cupboards and doors not opening or closing properly. There was one day when we went down to breakfast and there was absolutely nothing there, not even coffee. Pool towels were also a problem. However, having said that, we still love Montra. The pool is fantastic, the rooms are large, beds comfortable and the location is wonderful - right on the beach. Staff are also helpful and friendly. We would have no hesitation going back and the resort could be really beautiful if only they would maintain it better.
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We don't like having our room cleaned everyday but the housekeepers went above and beyond to make our stay great by leaving bottles of water, toilet paper and fresh towels attached to our door. This is the kind of detail that makes me come back to hotels. Also the pool was one of the best we had, ever.
Stayed 14 nights in Feb 2020

8/10 Good

Paul

Liked: Staff & service
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

This was a very poor hotel and only a 2* at a push... the staff are lovely and bed is comfortable but the hotel condition is in need of up grade. Dining area is very poir and grubby. The pool towels have bleach marks all over them, abd hoing out for the day and realising on an excursion thst the towel has lots of bleach is not good. I would not reccomend this hotel far nicer and better around for the same money
Stayed 3 nights in Sep 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing chilled vibes and very clean!
Great place to stay in Koh Tao if you want to be away from the hustle and bustle but not too far. Room was HUGE and bed super comfortable. It was immaculately clean. Staff cleaned it everyday for us which you don't get in many hotels. The pool was lovely and very relaxing. We rented a moped and scooted over to the more busy parts of koh Tao in the day and to some amazing beaches. Would recommend!
Stayed 3 nights in Jul 2019
Response from Nextty on 7 Aug,2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room, huge pool, lovely convenient location.
Stayed 5 nights in Jul 2019
Response from Nextty on 7 Aug,2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
staffs are very helpful, window not easy to close, overall building a bit old but clean, great area, bed are not so comfort, wide room
Stayed 4 nights in Feb 2019

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place
Overall it was a nice stay, I would recommend it however I didn’t find the breakfast buffet very good at all
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Great pool, location was quiet, rooms were 5 star, the beds weren’t hard as rock like many other places we stayed. Solid breakfast.
Stayed 1 night in Nov 2018
Response from Nextty on 28 Nov,2018
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staycation
The staff was absolutely amazing and the sunset was breathtaking. We rented the big room with a private pool and the room and bathroom was spacious. I wouldn't pay for the buffet breakfast as you can get a better breakfast in town. Other than that, I highly recommend this hotel.
Stayed 3 nights in Nov 2018
Response from Nextty on 28 Nov,2018
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel, really big rooms and close to the pier and beach.
Stayed 2 nights in Oct 2018
Response from Nextty on 20 Nov,2018
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Ratchaneekorn

Liked: Cleanliness, property conditions & facilities, room comfort
Quite
For us food is okay.lactation very good.
Stayed 3 nights in Sep 2018
Response from Nextty on 20 Nov,2018
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Stuart

Liked: Cleanliness, room comfort
Ok for a quick stop but I wouldn’t plan a stay.
Good value for money, room was nice enough although a little small. Some areas seemed a bit dated. Only stayed for one night arrived late and left early! Staff were not overly friendly no assistance offered with luggage to the room.
Stayed 2 nights in Sep 2018

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Average stay
Didn’t experience the hotel in the photos and didn’t seem like a 4 star resort. Standard room was big but had no windows/light coming in and needed updating badly. Staff were nice but this hotel wasn’t amazing.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great location, could do with a lick of paint throughout. Comfortable stay with friendly staff
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

S, America

Hotel check in was fantastic. It was close to town so convenient. I felt the beds were a bit too firm. Pool area lacking enough chairs was a problem during our stay. And the main reason I'm unable to leave a higher review is that on the day of check out we requested only 30 extra minutes due to an appointment we had in the morning and the request for only 30 minutes more was decline. We were unable to go to our scheduled appointment.
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Pool area was nice and the location was close to the pier and main town
Stayed 3 nights in Jun 2018

4/10 Poor

Norma

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The girls at reception were rude & abrupt. The breakfasts were cold, we ended up going out for breakfast. There were mosquito's everywhere. The bed was as hard as a rock. The pillows were old & lumpy. The resort has been let run down & needs a lot of work done on it. After staying at Peace Resort in Koh Samui & then coming to The Mantra we were all very disappointed.
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Not as advertised
This hotel looks way better online than in real life. Was really old and not well maintained. Breakfast was feeezing cold and not very pleasant. Was more like a 2 star. But further than expected from sairee beach aswel.
Stayed 4 nights in Jun 2018

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Hotel was nice and had a good pool, the spa could've been cleaner though. Room didn't get cleaned as we were in the room when they stopped by but then they never came back even with the sign on the door, so ran out of toiletries and water. Wifi is terrible, we we're stuck in the room due to the rain and couldn't even use the Internet.
Stayed 2 nights in May 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service
Pay for ice?!
Bad service and communication. Rude staff which will even charge you for a cup of ice.

8/10 Good

Rebecca, Cairns, Qld

Liked: Staff & service, property conditions & facilities
Mixed experIence
We were collected from the pier on arrival and transported to the hotel. Check in was quick and seemless. The rooms are huge. After staying in 5 star hotels this is definitely only a 3 star room. The airconditioning struggled each night to cool the room which meant we were hot in bed each night. Our favourite part was the pool and pool bar. We enjoyed lounging by the pool and having drinks at moderate prices 90-170baht. They also do happy hour between 5-7pm daily. The buffet breakfast has what you need for breakfast but is average quality and options available. It was located only 500m from the pier and 1.5km from sairee beach. For the price... this hotel is well located, comfortable and we would stay again.
Stayed 2 nights in Apr 2018

10/10 Excellent

Mila Anita Hamnebugt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Montra resort!
Great service and such a beautiful resort! The people working there where so willing to help with whatever and I felt really taken care of! Beautiful outdoor pool and great location.

6/10 Okay

alran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

2/10 Terrible

donna, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel should only be 2 star at most
Sorry to say we were very disappointed with our stay in the montra the hotel is very worn bedding is grey and thread bare towel are grey and old the bedding was not changed the whole week of our stay the only cleaning they done was sweep the floor and make the bed the mirror in bathroom was never cleaned the breakfast was disgusting lots if flys around the food was uncovered must if the time no waitress or waiter service plastic beaker for coffee all stained would never stay again ask for refund but was refused
Stayed 7 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs complete over all
Had breakfast first day was illl with food poison for three days and my wife No beding was change why we was there room was dirty towlels had holes in them Hotel was problely ok 10 years ago Should of check out when I first got there waste of money it should have a two star rateing will be complaining to my credit car company when I get home I think Expedia should not advertise this hotel there taking money under false advertising
Stayed 7 nights in Feb 2018

8/10 Good

Sascha, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay again! :-)
Really nice (okay - a bit old) hotel with a really nice crew. Yes, some facilities are a bit older... but that's okay! The reception and the crew is so welcoming and when you walk trough the hall (with a great view of the pool) you can feel the holiday-feeling. We got an upgrade and had a really nice and big (!!) room with a nice view. One we had a problem with our toilet (around 09pm). Just after a few minutes someone came, checked and repaired it. Always friendly and always with smile. Also the breakfast was good (can not unterstand previous reviews - maybe the breakfast changed?!) Who expect a 5-Star Hilton Breakfast need to book a 5-Star Hilton Hotel ;-) Shuttle Service, ticket booking and motorbike rental - all perfect and good service (with a smile!) Thank you! We would love to stay again! (I'm not a native English speaker - sorry ;-))
Stayed 4 nights in Jan 2018

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way and best breakfast on the isl
An amazing hotel. Staff were very accommodating and so helpful. Just for the record, for every location and every hotel we stayed in all were very similar but the breakfast choice here at the Montra resort was something else. It was a buffet style breakfast. It varied from local Thai cuisine to westernized food, salads, fruits, baked goods, it pretty much covered everything. I could go on about the resort but everything already said on previous comments pretty much sums the place up. There just didn't seem to much on the breakfast side. Great stay and I would definitely return.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and service, breakfast less
Good hotel, breakfast less, good restaurant and also price of laundry cheap, overall good
Stayed 2 nights in Jan 2018

6/10 Okay

jeff, canada

Liked: Cleanliness, room comfort
Nice hotel. Good location
Very nice time. Pool was good. Gym was garbage. Food was decent. Bed wasn't very comfortable.
Stayed 3 nights in Dec 2017

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, great spot for flash packers!!!
Great pool! Great bed! Room was fine for the price although it was a little dated. Mainly couples staying there (end Nov). Not much going on at night but that was fine, all the bars ect are 10 min walk. Hotel provided collection from ferry free of charge. Friendly staff and safe vibe about the place.
Stayed 5 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
I’ll start with the positives. The staff were friendly and really tried there best to assist guest requests, the hotel restaurant was reasonably priced and had good food, and our room (the beach bungalow) looked really nice. Unfortunately, it was otherwise a disaster. The door to the pool could be pushed open even while locked, so anyone could just walk in our room. The shower took no less than 15 minutes to get warm. There were ants, spiders, and millipedes in our room. I actually woke up with one crawling on me. We couldnt even call local numbers without going to the reception to use a mobile phone. Housekeeping only cleaned our room once during our 5 night stay. In terms of the services offered, it was a bit like North Korea. The presentation and the reality did not match. We did laundry through the hotel, it took 2 days and came back with detergent marks on it. We tried to book tours that were supposedly offered, but were sent elsewhere. The restaurant closed before it should have according to the hotel’s own info book. We tried to have in room massages as the hotel’s info book said was possible, only to be told that they don’t actually do that and there was only one masseuse working that day. We ordered margaritas, which were brought to us half full. It is also worth mentioning that this hotel is not really on the beach. It is on a small strip of sand, but that’s it. It was just the worst hotel experience I’ve ever had and this is the worst review I’ve ever written.
Stayed 4 nights in Nov 2017

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Tao
Hotel was lovely and I loved koh Tao it was so chilled but always if you wanted to party you could would recomme to anyone
Stayed 5 nights in Nov 2017

8/10 Good

seba

Liked: Staff & service, property conditions & facilities, room comfort
Very friendly staff and helpful.
We liked the rooms just the shower / bathroom curtons need changing.
Stayed 2 nights in Oct 2017

10/10 Excellent

Linda, Wakefield, Quebec Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
our overall experience was very good. The staff were very friendly and very accommodating. At one point we had to. hange rooms (twice actually) which could have been a bad experience but they made the move very easy.m
Stayed 11 nights in Sep 2017