In-room safe, desk, blackout curtains, iron/ironing board
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Reviews of Le Prabelle Hotel

3.5 out of 5
Le Prabelle Hotel
372 Portland Street, Mong Kok, Kowloon

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 801 reviews" "
Rating 8 - Good. 380 out of 801 reviews" "
Rating 6 - Okay. 72 out of 801 reviews" "
Rating 4 - Poor. 17 out of 801 reviews" "
Rating 2 - Terrible. 16 out of 801 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room with courteous staff. Plenty of convenient stores and restaurants surrounding the hotel within easy and short walking distance. Close to nice shopping centers as well.
Stayed 1 night in Nov 2023

10/10 Excellent

Amir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmly recommended.
Pleasant and comfortable despite the small rooms as is customary in Hong Kong. Excellent location. Easy access to the subway. Very clean and well maintained. The staff is friendly and happy to help
Stayed 1 night in Aug 2023

10/10 Excellent

LIN

Stayed 1 night in Nov 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was efficient and friendly. Room was good size, bed was comfortable.
Stayed 1 night in May 2020

10/10 Excellent

Duncan, Bournemouth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near to where my son lives , so ideal location and transport links
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is very close to MTR station, easy to walk to Mongkok. The building was clean and new.My room is big compare to the price ! Very satisfied ^^
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff!
Our stay was great and the staff and service were excellent. We stayed in a double twin room as I was traveling with my son and the beds were a little hard, but all other amenities were great and we would stay here again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb and very convenient.
Stayed 8 nights in Dec 2019

8/10 Good

Ben, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Room was big enough for 4 of us.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
location was best, milk in the fridge would be nice, and hair dryer would be nice too.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Steven, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. The staff were very nice and kind, always ready to open the door for you and help you out with the elevators and any type of services. New towels everyday and also clean out bed. Everytime we're back from outside the room is cleaned and comfortable.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good for shopping, close to public transport, central location of kowloon
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
We booked the 4-bed room, it was spacious and has 1.5 bath! The extra powder room is so nice, works perfectly for the three of us. The room was clean, bed was comfortable. We get fresh towels and bottled water everyday. The reception staff was fairly friendly. The concierge at the entrance was very nice and polite. The location of the hotel is very convenient, everything us within walking distance.
Stayed 4 nights in Nov 2019

8/10 Good

H.C, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is just located 5 mins from Prince Edward mtr. There is a security counter on the ground level and they give advice whether the streets or mtr are closed due to the current protest situation. Housekeeping is also pretty neat and complimentary bottled drinks are topped up daily for the guests. Just a note, the hotel is located pretty near to the "popular" protest area as Mongkok Police station is just around the corner. The check in counter is abit inflexible thou. We had 2 rooms (1 quadruple room and 1 normal room) and requested for a late check out for one of the smaller rooms as we have elderly together with us but the request was refused citing that there is full occupancy and thus the check out time can only be delayed till 12.30pm as they need to clear the room for the next guests. Since our flight is at 8pm, we have no choice but to linger at their lobby for almost 2 hours (they have a small area to store the luggage if you wish to go out). During our waiting time at the lobby, there is not even more than 2 check ins and to be honest, with hotel vacancies at an all time high, i'm sure the hotel could have done better to leave a better impression on the guests. Thus most likely, even if i were to go back hong kong, most probably i will not stay in this hotel.
Stayed 4 nights in Nov 2019

8/10 Good

cindy

Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good location with spacious room, but the room was very dusty (especially curtains and window seals)
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, very close to MTR Prince Edward C2 exit. The room is quite big compared to other hotels in HK. You can put your luggage under your bed.
Stayed 3 nights in Aug 2019

8/10 Good

Evelyn Winnie T

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 13 nights in Aug 2019

2/10 Terrible

Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of shit!
We did not make this HK trip due to the civil unrest situation in HK, especially the airport, MTR and the streets. Our trip supposed to be from 07 Aug to 12 Aug 2019. Around 5 days before our departure date, I have called up Hotel.com to cancel the booked rooms due to above reasons. The hotel replied that the hotel area is very safe and no refund is allowed. How do you expect me to get there safely when your airport and MTR are daily having protesters intimating the ordinary people and tourists.
Stayed 3 nights in Aug 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the heart of Kowloon.
The hotel was easily accessible from Kowloon station by taxi but can be reached by the MTR system too (Prince Edward station). The location in Mon Kok means you are right in the heart of an area popular with local people for dining and shopping. The harbour area and Hong Kong island cab be reach by MTR is 10-15 minutes.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍👍
Very accommodating.. friendly staff specially on the ground floor security😊
Stayed 3 nights in Jul 2019

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is big with 4 separate bed which I like and 2 restrooms. The bed sheets are very clean that I didn't smell any odor. The place is very clean and only 2 minutes to the subway station. Bring enough clothes since this hotel doesn't have self laundry facility. Also to bring lotion since this hotel doesn't provide.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

6/10 Okay

Xavier

Late check in time
The check in time is after 3pm which is later than most of the hotels check in time 2pm hence there is time wasted to wait for the rooms to be ready.
Stayed 4 nights in Jul 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel near Prince Edward MTR
Just a one night stay at this property - but a return visit for me, as when I last stayed in this part of Hong Kong I found this hotel to be good value. Reasonable size room (by Hong Kong standards). Fast check-in at the property. There are a number of good local restaurants very close to the hotel and it is a very short walk from the Prince Edward MTR station.
Stayed 1 night in Jun 2019

10/10 Excellent

Low, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. MTR Prince Edward Station is like 1.5 blocks away. Good eateries within the block and some open very late (BBQ pork over rice, wonton noodle, yummy Chinese desserts, etc.). 7-11 is right there too. Extremely busy street because of all the China-bound buses pickup there. But at 12th floor we couldn’t hear any noise. Also two toilets in our room!!
Stayed 5 nights in Jun 2019

8/10 Good

Kompan

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
The hotel is in a great location close to Prince Edward Station. The hotel staff’s English is limited and so it was difficult to communicate with them. They could use a small cage for coffee and maybe a concierges or equivalent for questions about things to do.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Good location, very close to Prince Edward MTR station.
Stayed 4 nights in Jun 2019

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Stayed 3 nights in Jun 2019

10/10 Excellent

CHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. quiet and comfortable room !! Will come back to this hotel ...
Stayed 3 nights in May 2019

8/10 Good

taeseong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities are very good. Convenient and good location for travelling. Lots of restaurants around there. Really recommended for staying.
Stayed 2 nights in May 2019

6/10 Okay

Xavier

Disliked: Room comfort
The room is facing west so there is evening sun shining directly and is warm. Room doors are not sound proof hence it make loud noise when close. This lead to interrupted rest.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Detailed review was posted at the later stay. Refer to it for our full experience with this hotel.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been opened since 2014. It's quite a small hotel, it only provides rooms only. It didn't really bother us. There were so many small restaurants for all day dining, with very affordable prices, around the hotel. You can truly experience what the local people experience daily. The hotel is only 50 metres away from the MTR Prince Edwards (Exit C1). A small supermarket with limited items is close by. If you want to visit Macau, this hotel is very conveniently located next to 3 different Macau Direct Bus service operators. It cost $260 return on weekdays and $280 return on weekends (cheaper and quicker than by ferries). The hotel was very clean in general. The staff were very friendly and helpful. It's a bit unusually to be greeted by the Concierge at the entrance, then had to go to the 7th floor to check in. We stayed at the (B.O.B room) which was large enough and comfortable. The bed was quite hard unfortunately. But the room didn't have an iron and ironing board. Although a quick call to the reception and they were sent to our room in just 2 minutes. Overall, this hotel is quite a good value for money place to stay in Hong Kong. Next time when we visit Hong Kong again, we may stay here again.
Stayed 2 nights in May 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Very smart and clean hotel in an excellent location for all the markets, and only 2mins walk to MTR for access to the Harbour. Excellent value!
Stayed 3 nights in Apr 2019

10/10 Excellent

Xin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to MTR and A21 drop off from airport. Streets around hotel quite crowded with Chinese tourist boarding tour buses though
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. I would stay here again if I visit HK
Stayed 2 nights in Apr 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable price
Exciting location, right in the heart of Kowloon. Quiet, small room, perfectly comfortable, well-equipped, and modern. Excellent front desk guys and super attentive doormen! Would definitely stay there again.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean rooms, near MTR station, close to shopping, plenty of restaurants nearby
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Check in was a breeze. The room allocated was nice and clean. Location was good for a free and easy stay. Its located near an MTR station and there are lots of shops and restaurants around of which some opens untill very late. No problem with late supper if your hungry. Will definitely return to this hotel on my next trip to Hong Kong.
Stayed 4 nights in Apr 2019

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location near Prince Edward MTR
The hotel location was fantastic. It's about 2 min walk to Prince Edward MTR Exit C, with many eateries nearby. There's also a convenience store just besides the hotel. There's always a 'security' man at the front entrance even though the check-in lobby is on 7th floor. And you need the card key to gain access to the floors where your room is so there's safety. I booked a room with 2 king-sized beds and the room is big compared to others that I have stayed before. The room is like the picture shown on hotels.com website. The best thing is there are 2 toilets (only one comes with shower facility) which is good when you are in a family of four. You can take A21 airport bus as the bus stop is less than 2 min walk to the hotel. However, to go to airport, you have to take A20 bus along Nathan Road which is about 5-7min away from hotel. Overall, it's very convenient. I will book this hotel again if the price is reasonable.
Stayed 3 nights in Apr 2019