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Reviews

4.3 / 5Very Good
1,988 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Harbour City
    5 min walk
  • Popular Location
    Tsim Sha Tsui Star Ferry Pier
    6 min walk
  • Popular Location
    Nathan Road Shopping District
    8 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    28 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 1 King Bed, Courtyard View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Towers Deluxe King Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Suite King

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Harbour View Suite King

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Towers Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Towers Harbour View Suite

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Single Beds, Harbour View

    Room Amenities

    • Harbor view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Corner Suite 2 Double

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Towers Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Room, 2 Double Beds

    Room Amenities

    • Sleeps 1
    • 2 Double Beds
    More details
  • Suite, Business Lounge Access, Corner

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Towers Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More details
  • Towers Deluxe Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Kowloon

Located in Kowloon's Tsim Sha Tsui neighbourhood, Sheraton Hong Kong Hotel & Towers is in the city centre and by the sea. Tsim Sha Tsui Promenade and Avenue of Stars are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Kowloon Bay. Check out an event or a game at Happy Valley Race Course, and consider making time for The Peak Tram, a top attraction not to be missed. Our guests love the hotel's quiet location.

Popular Location

What's nearby

  • Harbour City - 5 min walk
  • Tsim Sha Tsui Star Ferry Pier - 6 min walk
  • Kowloon Park - 12 min walk
  • Temple Street Night Market - 17 min walk
  • Nathan Road Shopping District - 8 min drive

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 2 min walk
  • Whampoa Station - 7 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 28 min drive

Restaurants

  • Where to eat
  • Celestial Court โ€“ Serves lunch and dinner daily. Reservations required.
  • Unkai โ€“ Restaurant. Serves lunch and dinner daily. Reservations required.
  • Oyster & Wine Bar โ€“ Ocean-view restaurant with a bar. Open daily. Reservations required.
  • The Cafรฉ โ€“ Restaurant. Serves breakfast, lunch and dinner daily. Reservations required.

About this property

Sheraton Hong Kong Hotel & Towers

5-star luxury hotel connected to a shopping centre in Tsim Sha Tsui
This hotel features 6 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/cafรฉ. All 782 rooms boast tablet computers, and offer free WiFi and iPod docking stations. 24-hour room service and fridges are standard, as are flat-screen TVs with cable channels.
Sheraton Hong Kong Hotel & Towers offers 782 forms of air-conditioned accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves. Renovation of all guestrooms was completed in January 2015.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Health Club has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited parking spaces
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AMโ€“10:30 AM on weekdays and 6:30 AMโ€“11 AM on weekends: HKD 275.00 for adults and HKD 138.00 for children
6 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service

Things to do

Aerobics classes
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping centre
Shopping
Hot tub
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Microwave (on request)
Outdoor pool
Fridge

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese
Korean

Business services

24-hour business centre
1 meeting room
Conference space (15043 square feet)

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Cots/infant beds (surcharge)
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

40-inch flat-screen TV
TV channels
iPod dock
pay films
premium channels
tablet computer

Food and drink

Coffee/tea maker
Free bottled water
Microwave (on request)
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
  • Guests who wish to check-in before 3 PM will be charged a fee equal to the room rate for one night.
  • Please note: Extra beds are not available December 29, 2018 - January 1, 2019. For more details, please contact the property using the number provided on the booking confirmation email.

Renovations and closures

The following facilities will be closed from 10 February 2020 until 19 February 2020 (dates subject to change):
  • Swimming pool

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for HKD 275.0 per night.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 275.00 for adults and HKD 138.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: HKD 275.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Hong Kong Hotel Towers Kowloon
  • Sheraton Hong Kong Hotel Towers
  • Sheraton Hong Kong Towers Kowloon
  • Sheraton Hong Kong Towers
  • Sheraton Hong Kong & Towers
  • Sheraton Hong Kong Hotel & Towers Hotel
  • Sheraton Hong Kong Hotel & Towers Kowloon
  • Sheraton Hong Kong Hotel & Towers Hotel Kowloon
4.3

Very Good

5 - Excellent
910
4 - Good
791
3 - Okay
204
2 - Mediocre
55
1 - Poor
28
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location and staff. The property was in excellent condition.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was excellent, the room was nice & clean. Everything was expensive though.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A must stay location right across from the river. Expect to be right in the center of city life.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Helpful, attentive but not overbearing staff. Good food and services. An island of calm amidst the Hong Kong protests. A hotel that makes business travel actually enjoyable.

Stayed 11 nights in Nov 2019

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