4 restaurants, dinner served, Thai cuisine

Reviews of Pimalai Resort And Spa

5 out of 5
Pimalai Resort And Spa
99 Moo 5 Ba Kan Tiang Beach, Ko Lanta, Krabi

Reviews

9.8

Exceptional

Rating 10 - Excellent. 500 out of 551 reviews" "
Rating 8 - Good. 39 out of 551 reviews" "
Rating 6 - Okay. 3 out of 551 reviews" "
Rating 4 - Poor. 5 out of 551 reviews" "
Rating 2 - Terrible. 4 out of 551 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2024

10/10 Excellent

Kim, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was incredible. The pools are amazing, the staff is highly attentive, and the spa was one of the best we’ve been to. The app made it really convenient to get anything you could need. Would highly recommend and come again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jill

Stayed 6 nights in Nov 2023

10/10 Excellent

Anton

Stayed 3 nights in Nov 2023

10/10 Excellent

Lauren

Stayed 4 nights in Oct 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not often I leave a review but when I receive exceptional service it’s important that it’s noted. From start to finish this hotel was impeccable and by that I mean, four seasons hotel standard - which is my benchmark. Nothing was too much trouble. The room was cleaned and inspected twice a day and the in room dining was sublime. I can be a picky person at times but there simply wasn’t anything that wasn’t perfect about this wonderful establishment and I shall definitely be back. I was a sole traveller but everyone made me feel so welcome. I did leave a tip but please thank all of the staff for being so amazing and I can’t wait to come back one day. If you are looking for a luxury holiday hotel with great service then look no further!
Stayed 5 nights in Sep 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the Pimalai
As soon as we stepped off the jetty from our arrival speedboat pick up we knew we were in good hands. The staff were always so friendly and helpful, we were on our honeymoon and they provided us with some many special touches, they went above and beyond and the villa was beautiful. Would highly recommend.
Stayed 4 nights in Mar 2023

10/10 Excellent

Refael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class resort, great accommodation, attentive staff and a wide selection of foods. Also, Happy hour at one of 2 cocktail bars every day 5.30-6.30 Highly recommend the Pimalai, our second visit!!!
Stayed 7 nights in Feb 2023

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning and high quality resort. The experience from the time you get picked up, the speedboat to the resort, the accomodation, the attentive staff, the ammenities etc, etc is amazing. Highly recommended and will stay again. Thanks Pimalai for an unforgettable holiday!!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great breakfast. Pillows in the room were not up to 5* standard and room service was very slow but otherwise a great hotel
Stayed 9 nights in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Sidharth

Stayed 2 nights in Dec 2022

10/10 Excellent

Kyran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time ever at this property. My girlfriend and I had the most amazing time at this resort. It felt like an episode of White Lotus, we were treated with 5 star class and service from ever staff and the food was amazing. The price is on the higher side for Thailand but this hotel any where else would be $1,000’s a night. Hotel recommended 10 out of 10 times.

10/10 Excellent

Paul E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel with great service
Stayed 3 nights in Oct 2022

10/10 Excellent

Natalia, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property on Lanta. The views from the rooms and the infinity pools are great. Room amenities are top quality — a Bose speaker, delicious tea, great toiletries (shower gel perfect to organise yourself a bubble bath in the gorgeous bathtub. The restaurant food is excellent (though huge). Service seems a little frazzled, but that must be post-COVID adjustments as the resort was feeling pretty busy.
Stayed 1 night in Oct 2022

10/10 Excellent

XIAOGE

Stayed 4 nights in Sep 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return vacation
Always perfect
Stayed 3 nights in Aug 2022

10/10 Excellent

Yeo Chor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
What makes the day is the efficiency, friendliness and professionalism of the staffs! The location is of course a pleasure!
Stayed 4 nights in Aug 2022

10/10 Excellent

kristina

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing time
This place is amazing . The food is incredible. The breakfast is delightful. Dinner is pricey but worth it. But you can find cheaper options down the street or down the beach. We received an upgrade and our villa was fantastic. The only downside was rhe Muay Thai class. It wasn’t very good and wasn’t worth the money. Other than that 5 stars all around.
Stayed 4 nights in Jul 2022

10/10 Excellent

Ester

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be my yearly event!
The most awesome stay I ever had! The service is excellent out from Krabi airport arrival to the day we left via flight. We are covered with complimentary services, relaxing stay, good food, great cocktails, nicest staff service, great spa! I fell in love and intend to make this my yearly spot! Everything is so convenient during the stay. Requests and bookings via app. Staff is well attentive, all of them. Well priced. Private. Honeymooners should enjoy this place! We were here to unwind from busy hectic city working life and we did. Love it. 4 days of stay, none of the day we really want to leave the resort 😂
Stayed 4 nights in Jun 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a couple or small group. Pool villa was very private. We found the actual accommodation better than the photos. The staff were consistently friendly and helpful. The Pimalai app made contacting guests services requesting services very easy and predictable. The gym was fantastic. The resort covers a hillside so you really need to use their transportation to get around the property. We had a great vacation. Thank you!
Stayed 5 nights in May 2022

10/10 Excellent

Ting An

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best. Simply the best.
Best in the world for me so far.
Stayed 5 nights in Dec 2021
Response from Kade on 23 Dec,2021
Thank you for your positive feedback. This means a lot of us during challenging like this. We will share your feedback with our team so that they will be encouraged to provide even better services.

6/10 Okay

Lancev32, NYC, Living in Bkk.

Travelled with group
Liked: Cleanliness, staff & service
Due to current conditions, it’s understandable that amenities may not all be available. Next to post what is closed. This may be a factor when booking. Beautiful property, but 1/2 the restaurants as well as Dive Shop were closed. Also, do not think guests should be able to reserve seaside seating for the duration of their stay. Daily reservations are fair to all. Overall a pleasant stay, friendly staff.
Stayed 2 nights in Dec 2020

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, room, and beach. Very helpful and friendly staff. Great breakfast buffet.
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Fantastic location as beach is beautifully clean and picturesque. Lots of friendly and attentive staff. Breakfast was great quality and lots of choice. There was lots of entertainment (paddle-boards, table tennis etc) all complimentary. Rooms are very good size and decor tastefully done. Very much appreciated staff bringing top ups of water when using sun loungers. Happy hour makes cocktails more reasonably priced and was a great way to watch the amazing sunsets. Few places things could be improved such as more sun loungers near lower pool needed. One evening it was difficult to get staffs attention during happy hour for cocktails. Overall highly recommended!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you are picked up until the moment you are dropped off, the staff are friendly, helpful and very good at their jobs. The resort is lovely - the beach is truly unspoiled, the views are amazing and the property so picturesque. The breakfasts are amazing and the wait staff so attentive. Beautiful!
Stayed 3 nights in Feb 2020

10/10 Excellent

Eric

Stayed 1 night in Feb 2020

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service as always
Amazing service, in room check in in villas
Stayed 1 night in Feb 2020

10/10 Excellent

robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I have to say is wow, and I cannot wait to go back. Thank you Pimalai for a super ridiculously relaxing start to our vacation. Please do not change a thing, it was wonderful. Breakfasts in the super peaceful outdoor restaurant seating with delicious French pastries, eggs any way you want them and ridiculous views. Even had soy milk (!) for those lactose intolerant folks around. Highly highly recommended.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in class in terms of service, restaurants, room choices and amenities. Great scuba center on site as well.
Stayed 7 nights in Dec 2019

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat grounds. Some construction going on but rarely an issue during our stay. Incredible views of the sunset and ocean!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pools, oceanfront. The staff was the best part, very welcoming and helpful through the stay.
Stayed 5 nights in Nov 2019

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most incredible place I have ever stayed. The rooms and property are pristine. Staff is always nearby to assist and very friendly. The restaurants are great, as well as the included breakfast. The beach at this resort is also absolute perfection as it's one of the best on the island.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but am compelled to do so here. Our stay at Pimalai was nothing short of perfect. This is THE place to stay on Koh Lanta. The grounds are absolutely stunning and climbing up to the top of the property to enjoy the restaurants, the amazing infinity pool and the stunning view over the ocean at sunset were the pinnacles of our stay. The staff was absolutely kind, loving and efficient. KAEW, our breakfast waitress daily, was one of the sweetest people I have ever met. The breakfast buffet and lunch at the restaurant Seven Seas and Banyan Tree were extremely well presented and delicious. The beachfront portion of the resort was also spectacular eventhough we didnt utilize it. The beach itself was idyllic. Finally, and the icing on the cake, was the return airport transfer included in the s
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Carol, Alberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best quality service and facility I have ever been to. Been twice and live the place and people!
Stayed 3 nights in Nov 2019

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pimalai is stunning. From the moment you get off the plane in Krabi, they make everything so seamless. The entire staff, no matter where you go on the property, is so friendly and helpful. The resort is breathtaking, with two infinity pools & a beautiful beach. The rooms are so nice as well & we went for our honeymoon and they decorated it & gave us champagne & cake and made us feel very special. Everything about staying there was perfect. We couldn’t recommend it more!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with lovely friendly staff. Great breakfast. They made my friends birthday extra special what was so nice.
Stayed 2 nights in Nov 2019

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of paradise
Resort is stunning, service is impeccable and food is delicious. We ate every breakfast and most of our dinners at their Seven Seas restaurant and we were taken care of by Ying, Kaew and Beem! We were sad to leave the resort and those three because they really made it special. If you are coming to Thailand, treat yourself and book at few nights at the Pimalai. You won’t regret it!!
Seven Seas breakfast buffet, first course
Sunset from our room
Stayed 3 nights in Nov 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great service
Wonderful hotel. Very friendly staff and great service. SPA is so so. But with the coupon provided by the hotel, it’s worth a try. Just don’t expect it to be very special.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we were met at the airport by a member of staff and returned to the airport we were treated wonderfully.Our room was large and well appointed . The grounds were beautiful there were a lot of steps and slopes but we did not find this to be a problem, they had options for those that might have issues with the layout. The staff were really friendly , always a smile and a greeting. Food was great in all the restaurants we ate at which was all of them . Beach was very pretty and normally very quiet , often there was only a handful of us on it. Pool on lower section was lovely , always clean towels and kept us topped up with water and fresh fruits
Stayed 10 nights in Oct 2019

10/10 Excellent

Kylie

Stayed 6 nights in Oct 2019

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in ko lanta. One of the best in the krabi. I will came back hope so
Stayed 3 nights in Oct 2019