On the beach

Reviews of Railay Garden View Resort

2 out of 5
Railay Garden View Resort
147 Moo 5, Aonang Beach, Krabi, Krabi

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 132 reviews" "
Rating 8 - Good. 55 out of 132 reviews" "
Rating 6 - Okay. 22 out of 132 reviews" "
Rating 4 - Poor. 5 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days relaxing and exploring
I loved the sea view , Banana pancakes , very peaceful , comfortable bed , safe . Quite a few stairs
Stayed 2 nights in Nov 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Railay Garden View Resort is eco-friendly, which was fine with us. There's no hot water, fridge or A/C, but they weren't missed. Bottles of water are supplied, and you can refill them anytime at reception. Situated on the eastern side of the bay at the edge of 'town', it was quiet and convenient. Navigating the 96 steps to our bungalow was a workout, but you're rewarded with exceptional views. Since we were there in the low season, only tea & toast was available via self-serve for breakfast. This was a sufficient start for the 2 of us, then we'd get a snack at one of the many cafes below. We enjoyed the simplicity of our stay here and would certainly return.
Stayed 2 nights in Jun 2023

8/10 Good

Kata

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taste of paradise
What a beautiful place! It was easy to walk to from the boat. The stairs are a good mini-workout, and the view is stunning. The first evening we were there a group of monkeys scampered across our roof and up onto the bungalow next door where they posed for pictures before disappearing. One tip: bring earplugs for the boat engines. Shower was great, bed was comfortable, and our favourite thing was to sit on the front patio soaking up the view. We were also surprised to get breakfast included with our stay. Highly recommend.
Stayed 3 nights in Jan 2020

8/10 Good

Terhi, London

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is excellent value for money. The views are spectacular and we loved the hike up the hill to our little house. Breakfast was very good and had a lot choices for hot food.
Stayed 1 night in Feb 2020
Response from Mai on 18 Mar,2020
Dear Terhi, Greetings from Railay Garden View Resort. Thank you very much for taking to share your review , we are delighted to see that you have a great experience with recently stayed here with us. We all hope to welcome you back again in the future. Sincerely, Railay Garden View Team.

10/10 Excellent

CaseyT, Phoenix, AZ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice and private resort. There were party areas of the island within walking distance, but this resort is close to that yet also far enough away that it is quiet. Our rooms were clean and we had a couple lizards visit us in the bathroom...they were more scared of us than us of them. A fresh warm breakfast is served daily, which is convenient as well.
Stayed 2 nights in Jan 2020
Response from Jasmine on 3 Mar,2020
Dear Casey, Warm greetings from Railay Garden View Resort, Krabi, Thailand!! and thank you for your feedback. We are well delighted to know that you had a great stay by seeing this 5/5 score remark. Thank you for rating for us here. In any case you plan to revisit Railay, or to our resort anytime soon please do not hesitate to let us know directly for privilege repeated guest deal. Warmest Regards, Jasmine M.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but clean
It was ok if you don’t mind the basics and no air conditioning. The many flights of stairs to get to the location is pretty crazy, so just be aware of that (it’s a good workout).
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jasmine on 7 Jan,2020
Dear Our Valued guests, Greetings from Railay Garden View Resort and thank you for your kind stay here. We are delighted to know that you had a great stay by seeing 10/10 score review. We appreciate your feedback and hope to have a chance to welcome you back again for next holiday at our resort. Kind regards, Railay Garden View Team.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great place and not so expensive. Nice views from the room and from the restaurant. The staff was nice.
Stayed 3 nights in Oct 2019
Response from Jasmine on 21 Oct,2019
Dear Vincent, Greetings from Railay Garden View Resort and thank you for your kind stay. Thank you for your taking the time to review our resort - we truly appreciated it! We are happy to read that you enjoyed the bungalow, Views from the room and restaurant especially service from our team. We look forward to welcoming you back in the near future. Kind regards, Railay Garden View Team.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, bit of a hike to get there if your unfit like me, but is well worth it for the surroundings.
Stayed 3 nights in Jun 2019
Response from Mai on 1 Jul,2019
Dear Our Valued guest, Greetings from Railay Garden View Resort and thank you for your kind stay and review shared. We are very delighted to know that you had a great stay here at Railay Garden View Resort and love to hear that you found awesome place. we look forward to your return trip to our resort in the very near future. Kind regards, Railay Garden View Team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this was eco friendly. The huts were basic but great fun and we had a fabulous sea view. Some nights were noisy due to the long boats but it depends on it being a high tide. Not far to walk to all the beaches and the night life. Lots of steps so you need to be fit. Breakfast was very good and plenty to choose from. Shower was cold but the weather was so hot it didn’t matter at all. We would highly recommend and definitely come back again.
Stayed 3 nights in Mar 2019
Response from Ms.Mai on 24 Mar,2019
Dear Anonymous, Warm Greetings from Railay Garden View Resort. Thank you for your kind words. We are thrilled to read that you had such a wonderful stay and enjoyed the views. We look forward to welcoming you back in the near future. Kind regards, Railay Garden View Team.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Amazing place! Right up on the mountain so prepare to walk up lots of stairs however still is a lovely place. The hut was very nice. Great views! You have to travel by boat to railey so make sure get there early in the day to travel across.
Stayed 2 nights in Jan 2019
Response from Ms. Mai on 26 Mar,2019
Dear Laura, Sunny greetings from Railay Garden View Resort and thank you for your review shared. We are very well delighted to hear that you enjoyed your stay. Please do not hesitate to contact us directly for a better repeated guest deal. Thank you once again for your visit and we hope to welcome you once again in the future. With kind regards, Railay Garden View Team.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Best price. Close to everything. Free water and tea and lite breakfast in mornings.
Stayed 1 night in Oct 2018

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and amazing stay
Amazing stay at Railay Beach in this bungalow, in a jungle area overlooking the sea - beautiful views!!!! We stayed here for 4 nights in total, no air con but there was a fab and they had a mosquito net and meshed windows to keep the bugs out. Beautiful place with small breakfast included. Bed was a little hard and shower was cold and the room didn’t get cleaned or towels replaced etc unless you asked - but this didn’t bother us at all as the bungalow location and views were stunning! Would 100% visit again
Stayed 2 nights in Aug 2018

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the view
This place is amazing! When I read reviews I kinda laughed at those who said it was a bit of a hike... it definitely kicked my butt with the heat and my heavy backpack, but once you reach your room it is all worth it! And it's easy when you're not carrying a heavy suitcase. We absolutely loved our stay here. Only regret was not staying longer. The view is beautiful!
Stayed 1 night in Mar 2018
Response from Mai on 5 Apr,2018
Dear Anonymous, Greetings from all of us and thank you for your recent stay with us. We hope to have the opportunity to welcome you back to our resort one day for a longer stay. Yours sincerely, Jasmine Mai

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice huts in forest
These were nice huts In the forest. With amazing breakfast with chunky Thai pancakes with fruit inside either banana or pineapple. The rooms only have fans so was a little bit hot without air conditioning. Friendly staff and clean place.
Stayed 2 nights in Feb 2018

10/10 Excellent

olga, virginia usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location and the view
Especially enjoyed the balcony and breakfast area
Stayed 2 nights in Dec 2017

10/10 Excellent

AyaH, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful view,monkey around.
We loved our stay in Railay Garden View.Very clean bungalow with beautiful view.Breakfast was really good and staff were lovely.Highly recommended.
Stayed 2 nights in Dec 2017

6/10 Okay

João, Lisboa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It's one of the last resorts on the Railay Beach hotel strip so you have to go a long way to get there. It has nice and clean rooms with mosquito nets over the bed. It's right in the middle of the forest/jungle so you should be cateful...
Stayed 2 nights in Jul 2017
Response from Ms. Mai on 6 Aug,2017
Dear Joao, Greetings from Railay Garden View Resort and thank you for your recent stay with us. We appreciate your feedback and we welcome the opportunity to serve you again. With kind regards, Railay Garden View Team

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to remember forever
Very nice hut. Plenty of monkeys around the house. Friendly staff. Good breakfast. Very nice area, but be careful with mosquitos. Bad thing, no hot water.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for Railay
Railay is really small so while this place is away from the main beaches, it's still only a short walk away. Plus it more than makes up by having amazing views and the best bungalows. I'd definitely stay here again if I returned to Railay.

6/10 Okay

usa trek family, usa

Disliked: Staff & service, property conditions & facilities, room comfort
Basic bungalow Far From Beach
Long walk to resort, dirty surroundings on walk there Many steep steps, need to be in shape Bungalows rustic accomodations with bugs Staff not friendly Recommend staying closer to west beach where there are nicer facilities, beach, excursions and access to ferry shuttles

10/10 Excellent

Laura, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place, Perfect Location
It's quite a hike up ~100 stairs but well worth it. The view from my room was breathtaking for the sunrise each morning. The staff knew enough english to get by and were very friendly and made a lovely breakfast each morning. They were helpful when I really injured my foot snorkeling. The entire place is very clean and safe (I traveled as a solo female), only critique is the blanket for the bed is just an oversized towel? You won't regret staying here and you'll pay FAR less than the other side of the beach. Also located about 5-10 min walk from Railay Beach and just upstairs from a few of my favorite bars in the area. Don't miss Tew Lay or the Last Bar!

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value bungalow
Great bungalows, all with own space from others in a quiet location up on hillside. Bungalows were in good, clean condition with good sized balcony and garden views. If you have concerns around accessibility then there are 50 steps up to reception, some might find this a problem. Close to local bar and restaurants on east beach. Overall this is great value for money.
Response from General Manager on 4 Nov,2016
Dear Valued guests, Thank you for your positive review of your recent stay with us. We are pleased that you enjoyed your holiday and we will certainly pass on your compliments to the team. We hope that you will visit us again in the near future. Warmest regards, Jantima Mei

8/10 Good

joselito

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Estel, Paris, France

Liked: Cleanliness, staff & service, room comfort
Nice view if you dare climbing up there
Very nice small resort, on top of a hill. The staff is lovely and helpful. Bungalows are clean and the view is amazing. Noise from the boats coming from the pier is a bit annoying and woke us up several times in the morning. I would recommend this hotel for fit and healthy persons who are not afraid of climbing 20 tough stairs to access reception area by high temperature. But he view really worrh it!
View from the balcony
Balcony
Inside

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Great little bungalows with balconies to have some good resting time from the sun! Breakfast was good and the access to free water all day from their cooler is a plus! Most comfortable beds thus far in Asia!!

8/10 Good

Michael, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice island-like getaway!
Nice hotel with the bare minimums. No AC TV or fridge. You get your own little hut with nice balcony. Simple breakfast is included.

8/10 Good

Simon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but charming!
Really charming hotel! Set up on the hills of Railey East, the room offered a great view especially for the sunrise if you're up early enough. Its a bit of a walk from where you are dropped on Railey West but great value once there. The room was clean and exactly as shown in the photos. Its basic but for the money better than expected. Only downside would be the shower which lacked power and heat but that wasnt a surprise having read other reviews. Only a few minutes walk from all the bars and restaurants which are pretty much all in Railay East. Most people look at Railay and see the west which is the main beach but East is actually the hub of the area and for a saving of over £100 a night its worth staying in East. Would definetely stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Great place:)
Amazing views from our adorable little balcony. Beautifully kept garden and quiet. There is just a lot of stairs... so something to take into consideration;) Overall we loved it

4/10 Poor

jeff, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
These are dirty shacks in the wood with bugs
The photos looked clean but truly it's dirty everywhere, the windows the curtains the walls are stained, the bathroom smelled bad, bugs everywhere. They are located 60 steps up in the mountain and they have nothing to sell, nothing to eat nothing to drink. The floor planks are spread apart you can see through. For roughly 1/3 of the price more per night you can lodge youselves in a massive resort 4stars with AC a pool etc. It's a no brainer. The owner is super rude. We ended up renting elsewhere the two nights we had booked there. The owner wouldnt even talk to us/ help us. He was just screaming 'no refund no refund' we were'nt asking for refund... He was just eager to repost his room online to make double the money when we left.

6/10 Okay

Nancy, Montana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bungalows on stilts
This is a great place for young people looking for inexpensive accommodations,a great view and a wonderful breakfast. However, for 60+ year olds, the climb up the hill to get there was challenging as was the lack of air conditioning and aging bamboo structures. The decks off each cabin were wonderfulnwhenthe breeze came up. the staff is fine, knows enough English to get by with most guests who know a little English as well. We should have done more research before booking it, as it wasn't right for us.

8/10 Good

Alex, Connecticut, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful bungalow
This was a fantastic resort for the price and I would definitely stay again. The bungalows are all private and quiet. You can see the ocean from most of them, save for some overhanging foliage. We received a warm greeting and quick check-in from the staff, who were more than accommodating. The included breakfast was nice and service was quick. There was a mosquito net over the bed, but was barely even needed. Though it's on the East side of Railay (not the prettiest), it's only a very short walk to the opposite coast. And by cost-comparison, it's so much cheaper on this side of the peninsula. Well worth the walk, as I probably would've missed out on a lot of the cave paths had I not had this inclination for exploration. It's also very close to Lucky's Last Bar where I had the best red snapper of my life. Also, very close to the massage parlours, which are way cheaper on the East Coast. I got an intense hour-long massage for under $10, with tip.

8/10 Good

Nicole, Melbourne

Liked: Room comfort
Stunning view from our room and a quiet location.
Loved the location and Railay is very beautiful however our room was the highest in the complex with over 250 very deep steps to climb! We are moderately fit but these stairs were a killer!!!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great location, less than perfect room.
Great location, staff are friendly and a good breakfast. The room itself was very small and the bed was tight for two people, especially as you have to use a mosquito net. Cold shower only and no fridge in the room.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Quiet getaway
I had a nice stay - I was looking for quiet so this place is down the end and up lots of steep stairs. The room was basic, but fine. No one cleaned my room in the four days I was there, but they might if you ask. When I arrived they said they serve coffee in the mornings but there was no food, so you have to walk to one of the other hotels to eat. Was clean and comfortable with a nice view out to sea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most recommended
Amazing place to stay.. just a few steps away from pubs and diners, this resort gives you peace, amazing views and a lots of privacy. Most recommended.

8/10 Good

Gareth, Hanoi

Liked: Cleanliness, staff & service, room comfort
Enjoy the scenery it provides
Quiet, perfect for tranquility and being with nature. Good for couples. One down point is that it's a bit far from the main happening area of East Railay. Also a bit of a walk to the main beaches. Breakfast is very basic (which is not a problem to us). Internet is slow. In general we enjoyed our stay there

8/10 Good

sea, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contact with nature
We got the sea view room and was perfect. If you like to be in contact with nature that's the place to be. There is no hot water in the shower, what may be a problem for some people. But it was so hot that didn't metter. Breakfast with the usual plus pancakes.

8/10 Good

me and my gf, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rai Lay village garden
Great view, friendly and helpful staff. Would recommend to anyone.

8/10 Good

Renierose, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Good location and so relaxing! The breakfast was amazing :) Just one thing that We didn't like was,,,the toilet was not working well and it was hard to flush! However , kudos to the staff..when we told him about it he immediately fixed it made sure that it won't happen again! This resort is well recommended! So quiet especially at night and the view was breathtaking.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Pravina, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no easy access!!
I stayed in this hotel with my sisters for 4 days 3 nights. The place was good and they provide free breakfast. They have good customer service but we struggle a little bit to climb up the stairs every time we goes out and get back. We had hard time to access to the hotel from Krabi town. The longtail boat charged 3 of us 1000THB and they dropped us at Railay West and we walked almost 20 mins to Railay East. Luggage are not advisable!!!! Overall it was a good stay but it will be great if they had air conditioned in their huts.