2 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews of Railay Village Resort

4 out of 5
Railay Village Resort
544 Moo 2 Ao Nang, Muang, Railay, Krabi, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 416 reviews" "
Rating 8 - Good. 160 out of 416 reviews" "
Rating 6 - Okay. 41 out of 416 reviews" "
Rating 4 - Poor. 22 out of 416 reviews" "
Rating 2 - Terrible. 8 out of 416 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing hotel right on the beach and convenient location. We stayed in one of the bungalows and we were very impressed. Would definitely stay again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is beautiful! The breakfast was yummy and the location is perfection. We loved our room. It was clean and beautiful!! The pools were wonderful too. I would absolutely stay here again if I came back to Railay beach. The staff was very kind and helpful as well.
Stayed 2 nights in Mar 2024

6/10 Okay

Steven, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Obviously, the facility is beautiful and in an amazing setting. I just think there's a better way to get guests there than having to bribe the local boatmen and then have a helpful porter at the pier dash off with your luggage. The lady in our group finally had to sit down and let him go because she couldn't keep up with him or walk anymore in that heat. What is with the beds there? It appeared that I was sleeping on just a box spring and it was super hard. Overall, a beautiful place, just some really odd things that made it hard to give a high rating to.
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities
A bit old and dated , but Clean . The area is amazing
Stayed 6 nights in Feb 2024

4/10 Poor

Jared

Liked: Staff & service
Disliked: Property conditions & facilities
I will say the pools are amazing and it’s worth a stay to see the beach empty in the morning. However the rooms look like they were awesome when they open but haven’t been up kept. Room smelled so musty and moldy we checked out after our first night and went to another hotel for our next. Room took hours to cool off. Shower didn’t drain. Tub smelled like sewege. So if you wanna see the beach stay a night but good luck.
Stayed 1 night in Feb 2024

4/10 Poor

Jared

Stayed 1 night in Feb 2024

8/10 Good

RUTH ANN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect for all activities and the pool was lovely. The cottages were private and quiet.
Stayed 3 nights in Feb 2024

8/10 Good

Warren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel and grounds but needs a little attention to updates, showing a little wear and tear.
Stayed 4 nights in Jan 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very peaceful and close to everything.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room. Staff is extremely helpful. Perfect location on west beach near walking street, and still very quiet at night.
Stayed 2 nights in Jan 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was off putting, amenities were not refilled entirely, bath water had a rusted smell to it, and the wifi didn't reach our room. All in all, not a deal breaker, but not the best stay.
Stayed 1 night in Jan 2024

8/10 Good

Melina, Mukilteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice enough. Located on west Railay where there is a sandy beach. They also rented kayaks. Property contacted us about a week before arrival inquiring about whether we wanted airport pick up for extra cost. That was really nice so we didn’t have to worry about figuring that out ourselves since there was a boat involved too. It was also a little over 1km to get from east Railay boat dock and the property and they transported our bags for us. There was a good variety for breakfast every morning. Room was spacious. It did have an AC unit that that you could set to cool the room quickly. It is the tropics so things like roaches and mosquitoes got into the room. We kept our bags zipped up. And after showering in the evening we did have to apply bug spray. Despite this we still got bitten by mosquitoes at night on our arms, hands, and faces. We used picardin but maybe DEET would have been better. Housekeeping did come daily to refresh our towels and wipe away the sand we tracked in. This was super helpful as we were always needing fresh towels. We noticed some units had a drying rack outside but it didn’t seem that we had one. The grounds were nicely landscaped and lush with many plants, some trees were labeled with the name. There were also monkeys, a water monitor, frogs, cats, etc.
Stayed 4 nights in Dec 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Rooms by pool are nice and secluded from busy Railay Beach area. Good transport from airport and boat. Definitely use this service, if you want a smooth transport.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay! Great location.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Hotel location was great, close to a lot of restaurants and the beach. The room was very clean and spacious. Staff were super friendly and helpful. Sunsets are amazing at the restaurant. The food in the restaurant is very good. Highly recommend staying here.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ashley, SAN JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs fans in the restaurant. The food is average at best
Stayed 4 nights in Nov 2023

8/10 Good

Maissa

Stayed 2 nights in Nov 2023

8/10 Good

João Victor

Stayed 3 nights in Oct 2023

10/10 Excellent

Alan

Stayed 2 nights in Oct 2023

10/10 Excellent

William

Travelled with partner
Great value, would stay here again!
Stayed 4 nights in Oct 2023

10/10 Excellent

Yekaterina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks who help with luggage were excelent. Nice bungalow huts! Great breakfast with a lot of variety.

10/10 Excellent

Victor

Stayed 4 nights in Sep 2023

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Sep 2023

8/10 Good

Olivia Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and gardens. Could use more shaded options around the pool. Restaurant has a beautiful view but is not very popular but the walking st with plenty of good options for meals. Views and location are amazing.
Stayed 5 nights in Aug 2023
Response from Chantima on 7 Sept,2023
Dear Olivia,Thank you for sharing us your value feedback, I will pass this info to all my staff Happy to hear that you have a lovely stay with us Best Regards, Management Team - Railay Village Resort

10/10 Excellent

Gustavo

Liked: Amenities
Excellent Resort! Highly Recommended!
Stayed 2 nights in Aug 2023
Response from Chantima on 7 Sept,2023
Dear GustavoThank you for sharing us your value feedback, I will pass this info to all my staff Happy to hear that you have a lovely stay with us Best Regards, Management Team - Railay Village Resort

8/10 Good

yosef

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
מיקום מצויין
Stayed 1 night in Aug 2023
Response from Chantima on 7 Sept,2023
Dear YosefThank you for sharing us your value feedback, I will pass this info to all my staff Happy to hear that you have a lovely stay with us Best Regards, Management Team - Railay Village Resort

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect villa
Lovely villa, very private and quiet. Amazing breakfast by the beach. Pre-arranged transport from the airport was fantastic. Felt like we were on an island.
Stayed 4 nights in Aug 2023
Response from Chantima on 7 Sept,2023
Dear FionaThank you for sharing us your value feedback, I will pass this info to all my staff Happy to hear that you have a lovely stay with us Best Regards, Management Team - Railay Village Resort

10/10 Excellent

Karine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a great location! The room was amazing! Thank you!
Stayed 1 night in Aug 2023
Response from Chantima on 7 Sept,2023
Dear KairineThank you for sharing us your value feedback, I will pass this info to all my staff Happy to hear that you have a lovely stay with us Best Regards, Management Team - Railay Village Resort

10/10 Excellent

Cheryl

Stayed 3 nights in Jul 2023
Response from Chantima on 20 Jul,2023
Thank you for your exclusive score review Looking forwrad to welcome you back

8/10 Good

John, Zillah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little beaches and all walkable from each part of the area. It had a small walking street to get all of your food, party, shopping needs but not so big and annoying that you felt like you were in a sea of people.
Stayed 1 night in Jul 2023
Response from Chantima on 20 Jul,2023
Thank you for your exclusive review and happy to hear that you were really happy to staying with us Looking forwrad to welcome you back

10/10 Excellent

Stacy

Stayed 2 nights in Jul 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and happy to hear that you were really happy to stay with us

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in Railay beach right next to awesome village
Stayed 2 nights in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Nathan

Stayed 3 nights in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area. Only difficult thing was figuring out ac unit
Stayed 2 nights in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Stefan

Stayed 3 nights in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

8/10 Good

Efren

Stayed 2 nights in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Eric, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff would stay here again in a heartbeat!! Great breakfast to start the day.
Stayed 1 night in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Corina

Stayed 1 night in Jun 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Duncan, Armidale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, amazing staff on an incredible beach. Very helpful with organising everything for the next leg of our journey. Thank you
Stayed 1 night in May 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

8/10 Good

Karl

Stayed 1 night in May 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

8/10 Good

Charles

Stayed 5 nights in May 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

10/10 Excellent

Paul

Stayed 7 nights in May 2023
Response from Chantima on 14 Jul,2023
Thank you for your exclusive review and really nice to hear that you were really happy to stay with us

8/10 Good

stephane

Stayed 3 nights in Apr 2023

10/10 Excellent

Jureerat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but my issue just the bed its too hard. I have a hard time to sleep.
Stayed 3 nights in Apr 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The villas overlooking the pool was so quiet and tranquil. The hotel is a short walk to the beach on West. Perfect location
Response from FADA Reservation on 1 Apr,2023
We are so gald that you had a beautiful time with us.

10/10 Excellent

Boyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Railay Beach is just an amazing destination in itself and the Village was right next to the Western cove, sheltered from prevailing winds and host to spectacular sunsets. Walking market next door, beach bars, dragon boats, yet nice & peaceful. Could not have asked for more
Stayed 2 nights in Mar 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, stunningly beautiful beach, amazing location; the paved walking path beside the hotel has all kinds of great food, massage, clothing and bars often with a guy singing along to a guitar (they sell marijuana, magic mushrooms and kratom in addition to alcohol, if that's your thing). Plenty of ways to have fun, and yet the room back at the hotel remained quiet and peaceful. The beach does get a bit crowded during the day, and there were no loungers with the hotel. But the beach was a nice place to sit on a towel in the sand to watch the sunset, or in the early morning. In the heat of the afternoon I preferred sitting by the pool on a lounger in the shade.
Stayed 4 nights in Mar 2023

10/10 Excellent

James

Stayed 3 nights in Mar 2023