Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas

Reviews of Holiday Inn Resort Krabi Ao Nang Beach, an IHG Hotel

4 out of 5
Holiday Inn Resort Krabi Ao Nang Beach, an IHG Hotel
244 Moo 2, Aonang, Muang, Krabi, Krabi

Reviews

8.6

Excellent

Rating 10 - Excellent. 312 out of 720 reviews" "
Rating 8 - Good. 295 out of 720 reviews" "
Rating 6 - Okay. 76 out of 720 reviews" "
Rating 4 - Poor. 24 out of 720 reviews" "
Rating 2 - Terrible. 13 out of 720 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay
Stayed 2 nights in Mar 2024

8/10 Good

Laszlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that is centrally located, close to shops and to the beach walk
Stayed 2 nights in Mar 2024
Response from Pui on 24 Mar,2024
Dear Khun Laszlo,Thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach for your stay and for taking the time to share your feedback! We're delighted to hear that you enjoyed our central location, which offers easy access to shops and the beautiful beach walk. Providing convenience and comfort to our guests is our top priority, and we're thrilled that you found our location to be ideal for your needs. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was gorgeous, the showers were excellent. Windows were very dirty & hard to see out off. Good location but the ocean view advertised was barely visible.
Stayed 7 nights in Mar 2024
Response from Pui on 17 Mar,2024
Dear Khun Peggy,Thank you for choosing to stay with us and for taking the time to share your feedback regarding your recent experience at our hotel. We greatly value your input as it helps us to improve and enhance the experiences of our guests.We are delighted to hear that you found our pool to be gorgeous and that you enjoyed the excellence of our showers. Your satisfaction with these aspects of your stay is truly rewarding for us.However, we sincerely apologize for any inconvenience caused by the cleanliness of the windows and the visibility of the ocean view from your room. Please rest assured that we take your comments seriously, and we will address this matter promptly with our housekeeping and maintenance teams to ensure that such issues are rectified to uphold our high standards.While we are glad to know that you appreciated our hotel's location, we regret that the ocean view did not meet your expectations. We will certainly review the descriptions provided to ensure they accurately represent the views available from our rooms.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall experience for our guests. We hope that despite these shortcomings, you were still able to enjoy your time with us in Krabi.Should your travels bring you back to our area in the future, we would welcome the opportunity to regain your trust and provide you with a more satisfying stay. Please feel free to reach out to us directly if there is anything else we can assist you with.Once again, thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

ibsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and the room are very clean. The staff was very nice and friendly
Stayed 3 nights in Feb 2024
Response from Pui on 6 Mar,2024
Dear Khun Ibsen,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our property to be very nice and our rooms to be clean and comfortable. Providing a pleasant and welcoming environment is our top priority, and we're delighted that our staff's friendliness contributed to your enjoyable stay.Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with lots of space and big balcony. Close to many restaurants and stores.
Stayed 6 nights in Feb 2024
Response from Pui on 26 Feb,2024
Dear Khun Sue,Thank you for your recent stay at Holiday Inn Resort Krabi Ao Nang Beach, and for sharing your feedback with us. We are delighted to hear that you enjoyed your experience and appreciated the spacious room with a large balcony.Our team takes pride in providing comfortable accommodations that meet the needs of our guests, and we are thrilled that you found the room to your liking. It's wonderful to hear that you were able to relax and enjoy the extra space and the lovely view from the balcony.We're also pleased to know that our hotel's convenient location near various restaurants and stores added to the enjoyment of your stay. We understand the importance of having dining and shopping options nearby, and we're glad this aspect of our location met your expectations.Your positive comments are truly appreciated, and we will be sure to share them with our team members. Your feedback motivates us to continue delivering exceptional service to all our guests.Once again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient located near restaurants, beach and shopping
Stayed 1 night in Feb 2024
Response from Pui on 26 Feb,2024
Dear Khun Fernando,Thank you for your recent stay at Holiday Inn Resort Krabi Ao Nang Beach, and for taking the time to share your feedback with us. We are thrilled to hear that our hotel's convenient location near restaurants, the beach, and shopping contributed to a positive experience for you.We understand the importance of easy access to dining options, leisure activities, and shopping destinations, and we are delighted that our location met your needs and expectations. Whether it's enjoying a meal at one of the nearby restaurants, spending a day at the beach, or indulging in some retail therapy, we're glad you found everything within close reach during your stay with us.Your feedback is valuable to us as we strive to provide our guests with a comfortable and convenient experience. We appreciate your kind words and will share your feedback with our team members.Thank you once again for choosing Holiday Inn Resort Krabi Ao Nang Beach. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and a great location near everything , beach , restaurants and entertainment
Stayed 1 night in Feb 2024
Response from Pui on 26 Feb,2024
Dear Khun Fernando,Thank you for choosing to stay at Holiday Inn Resort Krabi Ao Nang Beach and for sharing your positive feedback with us! We are delighted to hear that you had a very nice experience during your time with us and that you enjoyed our hotel's great location, which is conveniently situated near everything including the beach, restaurants, and entertainment options.Providing our guests with a comfortable and convenient experience is our top priority, and we are thrilled that our location met your expectations and contributed to an enjoyable stay. Whether it's exploring the nearby attractions or simply relaxing by the beach, we are glad that our hotel's proximity to everything you needed added to your overall experience.Your feedback is greatly appreciated, and we will certainly share your kind words with our team. We strive to create memorable experiences for all our guests, and it's always rewarding to hear when we succeed.Once again, thank you for your positive feedback. We hope to have the pleasure of welcoming you back to Holiday Inn Resort Krabi Ao Nang Beach in the future for another wonderful stay.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Good

Justin, Worcester

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel split over a few blocks. Central to AO Nang and the services it provided.
Stayed 4 nights in Feb 2024
Response from Pui on 12 Feb,2024
Dear Khun Justing,Thank you for taking the time to share your feedback regarding your recent stay at our modern hotel in AO Nang. We're delighted to hear that you appreciated our unique layout, with the hotel split over multiple blocks. We strive to provide a comfortable and enjoyable experience for all our guests, and it's fantastic to know that you found our setup to your liking.Being centrally located in AO Nang allows us to offer convenient access to a variety of services and amenities, and we're pleased that you found this aspect of your stay satisfactory. Our team works hard to ensure that our guests have everything they need for a memorable stay, from comfortable accommodations to easy access to nearby attractions and services.We truly value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything specific you loved about your experience or any areas where we can further improve, please don't hesitate to let us know. Your satisfaction is our top priority.Warm regards,Supannee CheensomsongActing Operation Manager

6/10 Okay

brad

Stayed 4 nights in Jan 2024
Response from Pui on 24 Mar,2024
Dear Brad,Thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach for your stay and for taking the time to share your feedback! We're delighted to hear that you enjoyed the stay. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Jan 2024
Response from Pui on 20 Jan,2024
Dear Khun James,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our great location and experienced the friendliness of our staff. Providing a welcoming environment and convenient location are priorities for us, and we're glad to know we met your expectations.We appreciate your positive comments, and we look forward to the opportunity to welcome you back for another enjoyable stay. If there's anything specific you loved about your visit or if there's anything we can do to enhance your experience further, please feel free to share.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Pui on 15 Jan,2024
Dear Khun Charmaine,Thank you for choosing to stay with us recently. We hope you had a pleasant and comfortable experience during your time at our hotel.Your satisfaction is our priority, and we would greatly appreciate any feedback you may have about your stay. Whether it's positive comments or areas where we can improve, your insights are valuable to us.We hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like to share or if you have any special requests for your next visit, please feel free to let us know.Once again, thank you for your recent stay. We look forward to serving you again.Best Regards,Supannee CheensomsongActing Operation Manager

8/10 Good

Jackie

Stayed 3 nights in Jan 2024
Response from Pui on 14 Jan,2024
Dear Khun jackie,Thank you so much for your recent stay and we hope to see you again in the near future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Scott

Stayed 3 nights in Jan 2024
Response from Pui on 10 Jan,2024
Dear Khun Scott,Thank you very much for your recent stay and share us your positive feedback.We are very happy and looking forward to welcome you back soon.Best regards,Supannee CheensomsongActing Operation Manager

8/10 Good

Faruq

Travelled with family
Liked: Cleanliness
Hotel is on a hilly area however the condition of the room was great!
Response from Pui on 6 Jan,2024
Dear Khun Farug,Thank you for your recent stay and we are very glad to know that you have a nice experience and you like our room condition.We are looking forward to welcome you back again in the near future.Best regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Rumi

Stayed 3 nights in Dec 2023
Response from Pui on 19 Dec,2023
Dear Khun Rumi,Thank you for your recent stay with us and very nice to see top rating score from you and we hope you have amazing experience with us.Hope to see you again in the near future.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the location of this property. The staff were ALL very friendly and helpful. The pool area was clean and very inviting.
Response from Pui on 10 Feb,2024
Dear Khun Glen,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay and the location of our property.We're delighted that you found our staff to be very friendly and helpful. Providing exceptional service is our top priority, and we're glad that our team exceeded your expectations.We're also pleased that you enjoyed our clean and inviting pool area. We strive to create a relaxing and enjoyable atmosphere for our guests, and we're glad that you were able to unwind and enjoy your time at the pool.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Supannee CheensomsongActing Operation Manager

10/10 Excellent

Surendra K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Dec 2023
Response from Pui on 6 Dec,2023
Dear Khun Surendra,Thank you very much for let us know how your enjoyed the experience and we are glad to read the fantastic feedback and we are looking to welcome you back here again in the near future.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Lama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pui on 1 Dec,2023
Dear Khun Lama,Thank you very much for your recent stay and gave us 10 rating scores.We are appreciate your kind to review us and we are looking forward to welcome you back here again.Best regards,Supannee CheensomsongRoom Division Manager

8/10 Good

Pajaree

Stayed 2 nights in Nov 2023
Response from Pui on 19 Dec,2023
Dear Khun Pajaree,Thank you for taking your time to share how much you enjoy the experience during stay with us.We hope to see you again in the near future.Best regards,Supannee CheensomsongRoom Division Manager

8/10 Good

Vic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, attentive staffs, good food.
Stayed 2 nights in Oct 2023
Response from Pui on 30 Oct,2023
Dear Khun Vic,Thank you for your recent stay with us and we are so glad to know that your stay beyond expectation.We are looking forward to welcome you back in the near future.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Glen, Kasilof

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful grounds, eager, helpful, friendly staff. Easily accessible and multiple dinning options and shopping within walking distance
Stayed 2 nights in Oct 2023
Response from Pui on 30 Oct,2023
Dear Khun Glen,Thank you for your positive feedback and we are very happy to read how much your enjoy the stay.We hope to see you again.Best regards,Supannee CheenosmsongRoom Division Manager

8/10 Good

Mark

Stayed 3 nights in Sep 2023
Response from Pui on 12 Nov,2023
Dear Khun Mark,Thank you for your recent stay and your 4 stars. We hope to welcome you back in the near future.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Juan Ricardo

Travelled with partner
The best included everybody all the people working there.
Stayed 5 nights in Sep 2023
Response from Rawidcha on 1 Oct,2023
Dear Juan Ricardo,Thank you for taking the time to write us a comment about your stay at Holiday Inn Resort Krabi Ao Nang Beach.It is with pleasure that we read you enjoyed your stay, especially the staff's kindness and the Resort's location.We hope we will have the chance to welcome you back in the charming Krabi City in the near future.Kind Regards,Rawidcha JongrakAssistant Rooms Division Manager

10/10 Excellent

Zarbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at this hotel! The location couldn't be better - it's situated perfectly, within walking distance to the market, where you can find numerous cafes and massage places nearby. Plus, the view of the sea and hills around Krabi from the hotel was simply breathtaking. Not to mention, the staff was exceptionally friendly and welcoming throughout my entire stay. Highly recommended!
Stayed 3 nights in Jul 2023
Response from Pui on 18 Aug,2023
Dear Zarbin,Thank you very much for taking time to share your amazing experience. We are glad to learn your experience beyond expectation.We are looking forward to welcome you back again in the near future.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

SAW KEONG

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great n wonderful hotel, close to many eateries and shops, very very convenient, beach is 5-10 minutes walk
Stayed 2 nights in Jul 2023
Response from Pui on 17 Jul,2023
Dear Saw Keong,Thank you for choosing us for recent stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Holiday Inn Resort Krabi Ao Nang Beach in the near future.Best regards,Supannee CheensomsongRoom Division Manager

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay especially regards to May who made our stay memorable. Only issue room not cleaned until 4 pm everyday we stayed four nights . Even when we displayed clean room sign at 9 am each day
Stayed 4 nights in Jul 2023
Response from Pui on 17 Jul,2023
Dear Dawn,Thank you for posting your review. We value your time and apologize that our housekeeping service wasn’t as fast as it should be.We look forward to welcoming you back soon. Best regards,Supannee CheensomsongRoom Division Manager

6/10 Okay

BERTRAND

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Family Room with Sea View was a good room to stay in for 4 pax. It had a good view of the surrounding hills and sea. Front Desk staff were friendly and welcoming as well. However, we were let down by the Hotel's housekeeping's standards shown to our room. It definitely should be looked into by the hotel's management, and hopefully improved on. Overall, i would think it is a decent and safe hotel to be in.
Stayed 5 nights in Jun 2023
Response from Pui on 21 Jun,2023
Dear Khun BERTRAND,It has been our great pleasure to welcome you at Holiday Inn Resort Krabi Ao Nang Beach! and thank you for sharing your feelings about your stay with us. Regarding the poor cleaning, we have instructed our Housekeeping Manager to rectify the problem immediately. Rest assured that we will emphasize on training for the comfort of our future guests and your next visit.We hope this experience will not impair your trust in Holiday Inn Resort Krabi Ao Nang Beach and that you will give us the opportunity of welcoming you again soonBest regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Michael, Golden Square

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed property great staff. Restaurant is a little over priced but good food.
Stayed 7 nights in Apr 2023
Response from Kelly on 7 May,2023
Dear Mr. Michael Jinks,Thank you for taking the time to write us a comment about your stay at Holiday Inn Resort Krabi Ao Nang Beach.We are blessed that you enjoyed your stay and that the friendliness of the staff meets your expectations and was able to help you in your visit choice.We will honored if you will give us the chance to welcome you again and better serve you in the near future.Kind RegardsRawidcha JongrakAssistant Rooms Division Manager

6/10 Okay

silas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great , only 5m from the beach, bars and good restaurants , Power outages happens all the time. But overall was ok🙂
Stayed 3 nights in Apr 2023
Response from Kelly on 29 Apr,2023
Dear Silas,Thank you very much for taking the time to tell us about your stay at Holiday Inn Resort Krabi Ao Nang Beach. It is with pleasure that we read you enjoyed your stay, especially the staff's kindness and the hotel's location.We are sorry to learn about the inconvenience caused by the power outages happened due to it external factors.We will be honored if you will give us the chance to welcome you again and better serve you in the near future.Kind regards,Rawidcha JongrakAssistant Rooms Division Manager

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Lovely accommodation, great location 5 min from the beach. Good facilities including excellent breakfast. Only negative was the garden view was a wall of jungle, may have relaxed on the balcony if this wasn't the case.
Stayed 7 nights in Apr 2023
Response from Pui on 21 Jun,2023
Dear Susanne,Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee CheensomsongRoom Division Manager

10/10 Excellent

HELEN

Stayed 5 nights in Apr 2023

10/10 Excellent

Richard Damaso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are courteous and helpful. Thank to Dao who’s been very helpful. Nice place to stay.
Stayed 2 nights in Apr 2023
Response from Kelly on 10 Apr,2023
Dear Mr. Richard Damaso Orlanda,Thank you for your review about your stay at Holiday Inn Resort Krabi Ao Nang Beach.It is with a lot of pleasure that we read your comment. Our team members will be really happy and satisfied that you loved yours interactions with them. We showed your review to Khun Dao and she was really pleased. We also are enjoyed that you loved your hotel location and rooms facilities. We looking forward to welcome you in our beautiful resort soon.Kind regardsRawidcha JongrakAssistant Rooms Division Manager

10/10 Excellent

Chloe

Stayed 3 nights in Apr 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern room. Everything works. Had a nice ocean view. Overall very good value.
Stayed 1 night in Apr 2023
Response from Kelly on 8 Apr,2023
Dear Mrs. Cameron Connolly,We are really happy to read that your stay in our hotel was a real success. Good comments are always a way to encourage the team members and to push them to give the best of the themselves. You feedback permits us to improve the quality of our services. Thank you again for taking the time to give us you feelings regarding to your holidays at Holiday Inn Resort Krabi Ao Nang Beach.Looking forward to welcome you back soon in our tropical jewel of Ao Nang Beach.Kind regardsRawidcha JongrakAssistant Rooms Division Manager

10/10 Excellent

Don, South San Franc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big rooms, great wait stand and breakfast buffets. clean and convenient. There were lots of stairs to move around the property.. 40 stairs to go one floor to the pool from our room.. no other option
Stayed 7 nights in Mar 2023
Response from Kelly on 8 Apr,2023
Dear Mr. Don,We very much appreciate that you share with us your comment and feelings about your stay at Holiday Inn Resort Krabi Ao Nang Beach.We are very happy that the room and hotel facilities meet your expectations. Concerning you have mentioned about 40 stairs you can be sure that we take it into account as special preference on our side to ensure that it will never happen again.Your comment are the best tools to improve the quality of our services and thank you again for taking the time to write us this review.Looking forward to welcome you soon in the heart of the lovely Ao Nang Centre.Kind regardsRawidcha Jongrak Assistant Rooms Division Manager

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nites, room was upgraded on arrival. Front desks staff super friendly and efficient, concierge were ready to please with a big smile on face and always a big friendly greeting, Property in great condition, awesome pool area, walk to Ao Nang beach in 5 minutes, lots food options close by, but more impressive was the wonderful meals I enjoyed at the Hotels Rakhang Thai Bistro, food quality and taste was superb, and staff were attentive and super friendly.
Stayed 6 nights in Mar 2023
Response from Kelly on 8 Apr,2023
Dear Mr. Jeffrey Townsend,We are really happy to read that your stay in our hotel was a real success. Good comments are always a way to encourage the team members and to push them to give the best of the themselves. You feedback permits us to improve the quality of our services. Thank you again for taking the time to give us you feelings regarding to your holidays at Holiday Inn Resort Krabi Ao Nang Beach.We showed your review to all of team members and they were really enjoyed that their service has made your stay as nice as possible.Looking forward to welcome you back soon in our beautiful property at Holiday Inn Resort Krabi Ao Nang Beach.Kind regardsRawidcha JongrakAssistant Rooms Division Manager

6/10 Okay

Catherine

Stayed 5 nights in Mar 2023

10/10 Excellent

Monika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was once the best I have experienced so far in my travel journey. I never saw hotel providing such a great breakfast ❤️ so many options!!! 👍 I got the room with the pool view but that included a wonderful view of the mountains/ocean ❤️
Stayed 3 nights in Mar 2023
Response from Pui on 21 Jun,2023
Dear Monika,Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property exceeded our expectations! Looked new or recently refurbished. We booked an ocean facing suite. Very spacious room, with separate living & bedrooms. Added the Breakfast buffet which was inexpensive and definitely worth the cost. Great happy hour and good food! Location is an easy walk to Ao Nang beach and lots of shops & restaurants within walking distance. And I can’t say enough about the staff!! Very friendly and helpful, especially when my husband got sick. We will definitely return!
Stayed 3 nights in Mar 2023
Response from Pui on 21 Jun,2023
Dear Melinda,Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and extremely helpful. The location is perfect walking distance to the beach and shops. I would definitely book again for my next visit
Stayed 4 nights in Feb 2023
Response from Pui on 21 Jun,2023
Dear Nancy,Warmest greetings from Holiday Inn Resort Krabi Ao Nang Beach.Thank you for your stay with us and thank you for tell us about your satisfied during stay here. We are very happy for your comment on staff behavior and food quality.We are looking forward to welcome you back again.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience of the stay was good.
Stayed 3 nights in Mar 2023
Response from Pui on 21 Jun,2023
Dear Eric,Warmest greetings from Holiday Inn Resort Krabi Ao Nang Beach.Thank you for your stay with us and thank you for tell us about your satisfied during stay here.We are looking forward to welcome you back again.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

RUBIAH

Stayed 4 nights in Feb 2023

8/10 Good

Veronika, Prague

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 weeks and were overall satisfied with our stay (2 adults 18 month old baby). The hotel is nice. The rooms are also quite nice. We had a quiet room with pool view. We used the kids activity room from time to time. Daily breakfast is also good. Very friendly staff, especially Dao from the front office team! However, be aware that there is a tremendous amount of stairs anywhere you want to go. Not a problem if you are a healthy adult, but if you have a stroller and a small baby it does get tiring.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory stay
Had a 2 nights stay. Hotel was pleasant and the room was clean. Breakfast was complimentary and decently good.
Stayed 2 nights in Jan 2023
Response from Pui on 30 Jan,2023
Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee Cheensomsong

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable way to ring in the New Year!
I planned a surprise getaway for my wife and decided to ring in the New Year by the beach in Krabi! Deciding to stay at Holiday Inn Resort was an awesome idea! The hotel itself is very clean, the staff is amazing and there is a lot of variety in the buffet breakfast. The location is superb! Minutes away from the beach on foot, there are a lot of stores and restaurants, you will definitely find whatever you are looking for! Will we ever come back? YOU BET!!! We had an amazing stay and can't wait to come back!!! Thank you for pampering us and making the first days of 2023 unforgettable!!!
Stayed 1 night in Dec 2022
Response from Pui on 30 Jan,2023
Dear Khun Andre,We would like to thank you very much for choosing Holiday Inn Resort Krabi Ao Nang Beach as your accommodation choice during your recent stay in Ao Nang, Krabi and for taking the time to share your comments with us.We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.We all look forward to welcoming you again at Holiday Inn Resort Krabi Ao Nang Beach on your next visit to Krabi in the near futureBest regards,Supannee CheensomsongRoom Division Manager

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet rooms.
Response from Pui on 20 Jan,2023
Dear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee Cheensomsong

8/10 Good

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was very pleasant one for our family. The staff was very polite and helpful. The bathroom drainage was choked and it was difficult to manage. The hotel repaired it after I complained. Also ours was a king bed but were given a queen size bed. I hope the hotel looks into this going forward.
Response from Pui on 26 Dec,2022
Dear Aditya,Thank you so much for your stay with us and shared the feedback.We are glad to learn that you were satisfied which service from staff and we are taken note about drainage in bathroom, this issue already shared to concern team. And I would like to informed about the bed, our hotel all bed are King size as per brand standard and we are sorry that made your feel not comfortable.We hope to see you again in the near future.Best regards,Supannee CheensomsongRoom Division Manager

10/10 Excellent

Ramzah

8/10 Good

Muhammad Irfan Bin Abdul

Liked: Cleanliness, property conditions & facilities
The property was okay to me. Just that the housekeeping department wasn't prompt and needs to be proactive.
Stayed 3 nights in Nov 2022
Response from Pui on 26 Dec,2022
Dear Muhammad,It has been our great pleasure to welcome you at Holiday Inn Resort Krabi Ao Nang Beach! and thank you for sharing your feelings about your stay with us. Regarding the poor service from housekeeping, we have instructed our Housekeeping Manager to rectify the problem immediately. Rest assured that we will emphasize on training for the comfort of our future guests and your next visit.We hope this experience will not impair your trust in Holiday Inn Resort Krabi Ao Nang Beach and that you will give us the opportunity of welcoming you again soonBest regards,Supannee CheensomsongRoom Division Manager

8/10 Good

Tamara

Liked: Staff & service, room comfort
Good spot
Staff were amazing, friendly and helpful. The room needed a good clean and some maintenance.
Stayed 2 nights in Nov 2022
Response from Pui on 26 Dec,2022
Dear Tamara,Thank you for taking the time to tell us about your experience at Holiday Inn KRABI AO NANG BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Resort Krabi Ao Nang Beach.Sincerely,Supannee Cheensomsong