Beach/ocean view

Reviews of Phi Phi The Beach Resort

3.5 out of 5
Phi Phi The Beach Resort
177 Moo 7 Phi Phi Island, Ko Phi Phi, Krabi

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 861 reviews" "
Rating 8 - Good. 288 out of 861 reviews" "
Rating 6 - Okay. 120 out of 861 reviews" "
Rating 4 - Poor. 52 out of 861 reviews" "
Rating 2 - Terrible. 28 out of 861 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Katherine, North Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach. Very close to Shark “island” for snorkeling right off the beach. More laidback for families
Stayed 3 nights in Mar 2024

8/10 Good

Rick

Travelled with family
Liked: Staff & service
Liked the snorkeling Big hill to accomodation did not like when no Tpt available
Stayed 2 nights in Mar 2024

10/10 Excellent

Annalisa, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, the location, and the staff. We only had to call reception and someone would collect us from the room in a baht van to go down the hill to dining and the beach. The views were amazing and the beach was perfect. We thought we were in paradise. The only thing stopping us scoring 5 on everything was the litter from drinks and food at the beach were not collected and this attracted flies and insects etc
Stayed 3 nights in Mar 2024

8/10 Good

Volodymyr

Stayed 8 nights in Feb 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great little rooms on stilts. We had a lovely sea view. The bed was so hard we couldn’t sleep. We did ask for something to pad the bed and they said they would but didn’t do anything. The whole place is looking tired and needs maintenance. Painting, sweeping and gardening. There was even Christmas decorations left out, like no one could be bothered to put them away. Also a Valentine’s Day decoration still there 2 weeks after the 14th! The beach is lovely and worth spending time on. The resort needs to clear away broken chairs and rubbish. It seems to be a common problem.
Stayed 2 nights in Feb 2024

10/10 Excellent

ALIDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms felt dark with dark wood but were very nice. Uphill climb to the rooms was hard on our friends but the hotel provided transport to the rooms. Please apply rxpedia points to my account.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ralph, Goleta

Liked: Amenities, property conditions & facilities
Loved the view from our bungalow. Staff very friendly and helpful. Room spacious and comfortable
Stayed 3 nights in Feb 2024

10/10 Excellent

Angela Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at this resort and it does not disappoint. The views from the villas are amazing, the beach and pool are spectacular, and the staff are friendly and helpful. We will be back!
Stayed 4 nights in Jan 2024

10/10 Excellent

Yui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room and the view from the room was awesome! The staff was so kind and accommodating my entire stay! Just a great place in a better location on the island. The complementary boat shuttle to and from the town marina was a huge perk!
Stayed 1 night in Nov 2023

10/10 Excellent

Shao Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staffs, and the location is great as well. We snorkeled daily and saw lots of fishes. Will revisit for sure.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of this world views
The resort is beautifully situated at the end of the island right on Long Beach. Away from all the craziness of the main part of Phi Phi. Would highly recommend staying here. The view from our room was out of this world. The only downside is the walk to get up to the room we had which was in the last row. But it also might’ve been the best view of the entire resort. So the long trek up the stairs was totally worth it.
Stayed 2 nights in Nov 2023

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Location is really nice- quiet and secluded. You do have to take a water taxi back and forth to town. There is a awesome beach where you can snorkel. Waters are calm and clear. Rooms are cute and spacious. Huge deck in the villas. Wifi is spotty so make sure you have a sim card. Bring lots of cash for the island but many places do take credit card. There were mice in our room, feces on the bed during the day, several days in a row and in the shower area.(These villas are in the jungle bush on the side of the hill). Recommend you don't leave any food out in your rooms and lock your bags up and keep off the floor. The villas are on steep hills and with the water taxis, this resort would not be friendly for anyone with any sort of mobility issue as a heads up. Restaurant is ok, overpriced to others down the beach that you can walk to such as Paradise Pearl. Breakfast is included and has good food.
Stayed 4 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Had such a great time staying at this resort. The views from the bungalows don’t even feel real they are so breathtaking. Has everything you need and we didn’t leave except to take an excursion to Maya Bay which we were able to book with the resort (must do). Food is really good and reasonably priced. The massages offered were fantastic and also well priced. If you want to feel secluded and get out of the touristy chaos that Phi Phi is known for, definitely go here. Only reason that this isn’t a 10 is because the toilet room and shower in the bungalow are exposed thermally to the outside so going to the bathroom can be a bit muggy. Also there are fair amount of stray cats one of which that kept trying to get into our room which was a daily battle. Wouldn’t let that keep us from recommending this place or staying here again.
Stayed 3 nights in Nov 2023

4/10 Poor

Heidi

Disliked: Staff & service
Unfortunately I didn’t have a working shower for a whole day and it wasn’t fixed until the following day. The staff wasn’t the friendliest At the resort or the restaurant, except for the maids who always made you feel welcomed. I think the island is tired of all the tourists honestly.
Stayed 4 nights in Nov 2023

8/10 Good

Maria

Stayed 2 nights in Nov 2023

8/10 Good

Danny, Greenfields

Travelled with partner
Liked: Cleanliness, staff & service
We were positioned in a room that adjoining rooms we being refurbished. From 740am every day the sound of hammers,tradesman and timbersaws operating reallydl destroyedmy piece and quite i hoped for .there were lots of spare rooms,cannot understand why they put us in middle of a work site
Stayed 3 nights in Sep 2023

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room were spectacular! On a great beach with great snorkeling and good dining options. Could be a bit of a hike up the hill but the bus boys were willing to drive us whenever we weren’t wanting to do the hike. The only negative is that there was loud music playing from 8-10pm each night that ruined some of the ambience we were expecting from being outside of town. Also good to note that the morning water taxi doesn’t always run starting at 7am due to low tides, so you may have to walk 40 minutes to town for early morning tours leaving from Ton Sai pier (the beach walk to town is very beautiful though, just ensure to allow extra time!).
Stayed 3 nights in Sep 2023

8/10 Good

Nadia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, charming staff
The resort was amazing, views from the villas almost better than the photos showed. Staff all super friendly and helpful. We stayed here for 3 nights and wish we could have stayed longer. Easy 5 min trip to get there from the pier where the ferry drops off. Long Beach has other bars and restaurants close by as well. Afternoon trip to Pileh Bay was amazing. Only thing to note is sea urchins in the sea close to the lovely beach but lots of signs warning people on this.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ricky, Lathrop

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Definitely will come back! The views are breathtaking from the balconies. Bufffet breakfast was a 7 out of 10. Would be a 9 or 10 out of 10 if it included specialty coffees & an omelet station.
Stayed 6 nights in Jul 2023

6/10 Okay

John, Zillah

Stayed 2 nights in Jul 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
Gorgeous place - lovely staff
Stayed 2 nights in Jun 2023

4/10 Poor

Charles

Stayed 2 nights in May 2023

8/10 Good

Pierre-Emmanuel, Singapore

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort further away from the busier backpacker place. The place would benefit from getting refurb a little bit in the room. But overall it was a great stay. Lovely staff, excellent dive center, a good place for a couple retreat.
Stayed 3 nights in Apr 2023

6/10 Okay

Marc

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tired and the beach is dirty which is a shame Restaurant service is a bit of a joke

4/10 Poor

Matthew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From the outside the property looks great but the reality is that it fails to do the most basic of requirements from a hotel, which is to, at a minimum, provide a comfortable bed. A complaint I heard from every guest, myself included, is that the mattresses are absolutely rock hard. I've literally slept on carpeted floors that are more comfortable. The mattress is so bad that it gave me back pain so much that I would wake up multiple times during the night. To make matters worse, they seem to not understand what comfort is and none of the wooden seats at the restaurant or even the hard plastic (and battered) sun loungers have any padding on them whatsoever. Plus, if you expect a peaceful beach, you're mistaken. Long tail boats fly by almost constantly creating a phenomenal noise, and when they weren't, the hotel was blasting out musical so the idea of enjoying a tranquil beach isn't possible at this venue. The one thing it has going for it is that the private section of ocean the property has cornered off is truly beautiful. It has an active coral with a whole array of tropical fish in water shallow enough to stand in. Feeling like your in a tropical fish tank is something I'll never forget.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with an amazing beach. We stayed in a superior villa and the views were incredible. We would stay here again!
Stayed 4 nights in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet place.
This is a lovely place. Not to big, not too small, just right. They offer rides to your room which might otherwise be a few flights of stairs up the hill. The restaurant was good, and the bar next door rented snorkel gear for cheap. They also had a fire dancers show in the evenings, which was fun. Compared to town, this place is nice and quiet. We saw a bunch of fish as we snorkeled in the swimming area. The one downside of this place is that you have to use a water taxi to get there and back. The hotel provides one on your arrival and departure, but it's 100 THB per person each way other than that. If you are leaving early in the morning for scuba diving in town, you have to make arrangements at the bar the day before, and it costs 200 THB per person at 06:00. Perhaps I should have used the Blacktip dive shop, which is on premises.
Stayed 3 nights in Feb 2023

8/10 Good

Vladimir, BRIGHTON

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
A place to wind down, relax and eat lots of good food, lovely white sandy beaches. Some Bungalows built on a mountain, so it’s a good uphill climb to the rooms…..good exercise. Excellent breakfast
Stayed 1 night in Feb 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel de luxe. Personnel très sympathique et serviable.
Stayed 3 nights in Feb 2023

10/10 Excellent

Gregory

Liked: Staff & service, amenities, property conditions & facilities
Beautiful place with fantastic views next to an excellent white-sand beach. Attractive beach bar on the property.
Stayed 4 nights in Jan 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
We had lovely spacious rooms with great views over the sea. Good air con. Good breakfasts although the "hot" food was always cold. Average food from the restaurant compared to others we stayed at, but still perfectly nice, just not very special. Service was fantastic and it was great to able to eat right by the beach. The beach was great - busy but not too busy and you could snorkel and see fish right from the hotel. Careful of the coral - I kicked some when the sea got choppy and had to have stitches. We were wary about coming here as we'd read a lot of negative reviews about Phi Phi. However, it's a great hotel to stay at and you could happily spend a week here if your main focus is just to relax. The area around Tonsai pier is pretty tacky but if you want to go there for drinks or a restaurant or a change of scene you can walk there (30 minutes, including a bit of clambering up a steep slope to find the path) or get a longboat - this is 100 baht per person or 150 baht at night. Careful if you're on your own as they might make you wait until there are several people to take; we talked to one lady who had been waiting half an hour for some others to turn up. Overall we had a great time here, I thought it was good value and I would definitely recommend it.
Stayed 7 nights in Jan 2023

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clean but stuff not friendly at all, stuff at bar not friendly and helpful at all , I ask is disappointed
Stayed 2 nights in Jan 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the resort and the beautiful beach, staff were great, in particular Sakai & Cherry who went over and above to make our stay extra special.
Stayed 7 nights in Jan 2023

6/10 Okay

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This resort is amazingly located on the beach. The rooms have great views. The restaurant on the beach is good too. We were a bit disappointed with the service though. While some of the staff were great, the rest seemed overworked and it felt they were doing us a favor on the most basic requests. On the other hand, the staff at the dive school are amazing.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying here and we absolutely love it. The facilities and view are fantastic.

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Amazing location and facilities! The staff at the restaurant is a bit lazy (they are on their phone a lot instead of going to customers) but a part from that everything was flawless.

8/10 Good

Zsolt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, choose the villas with the sea view or up in the mountains so you can enjoy the beautiful view of Maya island from your terrace!

6/10 Okay

Gabriela

Travelled with group
Liked: Staff & service
The views and beach are super nice but the hotel is so impractical since rooms are far from the beach. The room was clean but I saw big roches.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful views. The beach is very swimmer friendly and it is a beautiful location. The staff is as accommodating as they can be. They give you anything you need with a large smile on their face.

10/10 Excellent

Ian

Stayed 4 nights in Nov 2022

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
Fabulous location for the beach. The rooms are in individual wooden huts located on a hillside facing the sea. It's a steep walk of 5 minutes to the beach, restaurant etc. This is not a concrete high rise glossy resort more a resort designed to blend with nature. Although a ' tourist area' it's very quiet at the moment and sadly not looking it's best as it's raining hard. Good inexpensive simple restaurant serving local and western food. Had a great massage!
Stayed 1 night in Jul 2022

10/10 Excellent

Sylvianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a real paradise. The cabins are so beautiful and intimate, the beach is perfect, the meals are awesome and you can easily take a long tail boat to go to Tonsai beach. We even saw a turtle while scuba diving with the amazing Black Tip Scuba team (they are on the hotel site) and a shark, while snorkeling at the shark point in long beach itself. I would spend more than 2 days there next time. We didn't have time to visit all the islands around and regret not booking a longer stay here.
Stayed 2 nights in Jul 2022

10/10 Excellent

leigh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Ko phi phi the tours were better than any on offer in the mainland and private offered on a x2persons basis with the option to add on additional pass for a reasonable price good quality resort with everything you would expect 2 pools and large spacious rooms with a smooth water taxi service - if you were here for an extended period food would become repetitive and you would need to venture into town (only ten mins) we didn’t have an issue doing this happy hour was a welcome bonus staff and room were great amazing beaches thanks for everything so accommodating xxx
Stayed 2 nights in Jun 2022

10/10 Excellent

evgueni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well hidden away, right on the beach, forcing us to hike through the beautiful jungles and beaches of Phi Phi just to get to town, it was wonderful.
Stayed 2 nights in Jun 2022

10/10 Excellent

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfect for relaxation. It is away from the main town, but not too far. I hiked one day to get to town. It took me about 30-40 minutes but I did take my time and stopped at one of the beaches on the way to take photos. The hike should only take 20 minutes. The resort also has free boat transfer from Tonsai pier to the resort, both arrival and departure. Otherwise, you can pay 200 baht for boat taxi to get to town. There is an on-site restaurant which serves free breakfast buffet. The food are great.
Stayed 3 nights in Jun 2022