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Reviews of Betmanowska Main Square Residence Adults Only

4 out of 5
Betmanowska Main Square Residence Adults Only
Ul. Rynek Glowny 44, Kraków

Reviews

9.6

Exceptional

Rating 10 - Excellent. 830 out of 1001 reviews" "
Rating 8 - Good. 142 out of 1001 reviews" "
Rating 6 - Okay. 22 out of 1001 reviews" "
Rating 4 - Poor. 5 out of 1001 reviews" "
Rating 2 - Terrible. 2 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful building with well-maintained amenities. The attached restaurant served a fantastic lunch and dinner and a nice breakfast buffet. The staff was friendly. The only downside was the sound carrying between rooms. Located right in the heart of old town Krakow, it’s close to the main train station, a number of historical sites, restaurants and bars, and tourist attractions.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Betmanowska Hotel from 13 to 17 April 2024. The hotel and staff were excellent. Hotel is situated on the Main Square which was a fantastic location. A bottle of prosecco was waiting for us in our room on arrival, and a bottle of wine on our last day. Our room was upgraded to a suite with jacuzzi bath! Staff were helpful and friendly. Airport transfers were provided by the hotel which were very reasonable and comfortable. The breakfasts were excellent with a huge choice. Will definitely be returning and have recommended it to family and friends.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very roomy and comfortable rooms
Stayed 4 nights in Apr 2024

8/10 Good

George Martin Roy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Such a beautiful interior with the history of the buildings in the main square maintained perfectly. breakfast was tasty and the restaurants of the hotel were equally tasty. One concern was when we got back from a day trip tour in the evening, our door to our room was unlocked after the maids had been cleaning the room earlier in the day. it was not properly locked again afterwards and was concerning considering we were in the main square.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth Anne van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient location. Very clean room and a good breakfast selection. Staff were very helpful organizing excursions. I would highly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully clean, comfortable and the free soft drink were amazing to come back to after a days walking. Definitely the first place id look when i come back. Which is guarenteed, krakow is stunning
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 6 nights. Perfect location for sightseeing on the main square. The breakfast that is included is delicious with a small buffet and you can order eggs many ways. A shout out to the girls Nina and Sara for all of their suggestions. They also helped with transportation back to the airport. Great time.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful. The decor is so stylish. The staff are just wonderful and friendly. Great breakfast, scrambled eggs too die for. Order your taxi pick-up to and from the airport.... fantastic service. Foods in the restaurants are lovely. I cannot say enough about this hotel. I will definitely stay again
Stayed 5 nights in Apr 2024

10/10 Excellent

Karol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Service and everything 10/10
Stayed 4 nights in Apr 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had amazing stay at this hotel. We were upgraded free of charge. Our room was outstanding. Jacuzzi bath, sauna, and two bathrooms. Location is perfect as it is in the main square. Would highly recommend it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nigel Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities. Staff polite and helpful
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault anything about this hotel. The jacuzzi bath in the room was luxury. Bed comfortable. View of the square amazing. A surprise bottle of bubbly on arrival and a bottle of wine before departure. People on reception very helpful and breakfast superb. Would love to stay here again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Betmanowska Residence for 3 nights and it exceeded all expectations. The hotel itself is lovely, so clean and our room was spacious. The staff were also very welcoming and helpful. Location is perfect with lots of bars and restaurants. We can’t wait to return for another visit.
Stayed 3 nights in Mar 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location within easy walking distance of local points of interest and the railway station for places further away.
Stayed 4 nights in Mar 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a jetted tub suite with city view. Booking the room with the bath was the best decision we made after a long day walking miles around kraków. If you are a light sleeper I would not recommend city view, this did not bother us too much. Breakfast is ok for a free extra but I would recommend looking at other better options around the city. Smooth check in and out. Housekeeping daily. Perfect location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ria

Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would recommend...
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great nice hotel with alot of character
Stayed 8 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location fantastic hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Graham, Purfleet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fronting the square, very central and easy base camp. Staff are very helpful and professional. We had the ‘suite without a view’ room and it was great. Huge space with great facilities. Down sides were the shower drainage was somewhat blocked leading to an awful stale smell in the bathroom constantly and the shower tray overflowing with each shower taken.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Jan 2024

10/10 Excellent

lisa jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent highly recommend, It was situated right on the square so amazing location, we had the junior suite with city view with jetted bath it was amazing, the bed comfortable, view brilliant, it can be noisey at night but this did not bother me at all, and I noticed the hotel had provided ear plugs but no issue to me loved hearing the hussle and bussle of the square, we got a complimentary bottle of processco, room was very clean, mini bar included, staff where very helpful, would stay again.
Stayed 3 nights in Feb 2024
Response from Kinga on 29 Feb,2024
Dear Lisa,Thank you for taking the time to share your opinion with us. We are extremely pleased that you chose our hotel for your stay in Krakow. It is always a big pleasure for us to serve our guests in the best way we can. We are look forward to welcome you again at Betmanowska Main Square Residence.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was excellent from the driver who picked us up at the airport to the ladies who cleaned our rooms. The Reception staff were all lovely and helpful. The room was great, comfortable bed and great bath. Food and cocktails were excellent. Will recommend.
Stayed 4 nights in Feb 2024

10/10 Excellent

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect location was perfect hotel and facilities in point - great breakfast fresh and made to order we had room 301 and could literally watch the square go by from your Jacuzzi definitely Recommend and enjoy
Stayed 3 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great
Stayed 4 nights in Jan 2024

10/10 Excellent

Nadelle Angharad

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for exploring Krakow and the staff couldn't do enough
Stayed 3 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Right in centre of the square. Everything fantastic- would fully recommend.
Stayed 3 nights in Jan 2024

6/10 Okay

Justin

Stayed 3 nights in Jan 2024

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean, wonderful design, delicious breakfast, in the heart of Old Town, loved it!
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Anna

Stayed 1 night in Jan 2024

10/10 Excellent

Laura Louise

Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Nice adult place
Note: 3 stars means I didnt use the service. I got a two BR suite complete with saunas and multiple toilets and showers. Bedding is above standard mirrors everywhere. Good place for honeymoon, date night or to film a porno lmao. I'd stay there again in a heartbeat. Breakfast was also very good.
Stayed 1 night in Dec 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect. We loved that it was across from St. Mary’s Basilica and Christmas markets. Sebastian, the front desk gentleman, went above and beyond to help us. He is kind, knowledgeable, patient, and professional. There is another young man that works at the breakfast buffet by the name of Sebastian, that also provided excellent customer service. Please recognize them in a special way. The ladies that clean the room are also very nice and helpful. The rest of the staff was polite, but did not provide the stellar customer service these two employees provided. Please recognize Sebastian from the front desk and Sebastian from the breakfast buffet in a special way. They make the company look good. We loved the bottle of wine, access to the mini bar, and the attention to detail.
Stayed 4 nights in Dec 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location, very friendly and efficient staff. Highly recommended. Hotel could not be in a better location for everything to see and do in Krakow. Restaurants in the hotel are fantastic.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jacek

Stayed 3 nights in Dec 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec 2023 vist
The hotel was amazing, comfort, great position we could see over the main square which was lovely of an evening. Would recommend this hotel to anyone
Stayed 3 nights in Dec 2023
Response from Reception on 21 Dec,2023
Dear Tracey,Thank you for such highly recommendation, it was a pleasure to meet your expectations, we hope you will visit us again soon.Sincerely,Betmanowska Main Square Residence

10/10 Excellent

Carline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent! We stayed in room 201 which was beautiful but there was some noise from outside even with the earplugs provided. Would highly recommend this hotel though. The little extras make it all worth while.
Stayed 4 nights in Dec 2023

10/10 Excellent

Joseph William Svec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with 24hr staff! My luggage arrived after I did and the airport had it delivered to my hotel just before midnight. The front desk called me and let me know it had arrived so I could go and grab it quickly and have clothes for the next day. I was very happy to have staff that could accept my luggage any time of day/night.
Stayed 5 nights in Dec 2023

10/10 Excellent

AMANDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly reception staff, lovely breakfast, room small but comfortable. Only negative was couldn't open the window. Otherwise excellent would recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel was excellent beutifully clean, staff very helpful… located directly on main square. Breakfast was sooo good choice of hot and cold food.
Stayed 2 nights in Dec 2023

10/10 Excellent

JOEMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twice a Charm!
It was my second time to stay at this hotel. I wanted to book for 4 nights but I kept on procrastinating until the day I was about to book and they only have 2 nights out of 4 available. It was my lost. Anyway, I stayed at this hotel 2 years ago and had an amazing experience that’s why I decided to come back. I’m glad I did. This time, the only available room is the suite which has 2 private bedrooms m, 3 restrooms/shower and a huge living space overlooking the main square . The people at the reception have been very accommodating. They were very helpful. All of them, even the guy who was at the reception early morning ( the day of my flight). I was so worried that my flight was cancelled but he checked it and it was good. They gave me boxed breakfast and I cannot find any fault during my whole stay because there was none. I’m definitely going to come back and stay at Betmanowska again . Thank you all .
Stayed 2 nights in Dec 2023

8/10 Good

Linda Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff all very polite and helpful, breakfast was great and location excellent.
Stayed 4 nights in Nov 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Gillian Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay. Christmas market was a step from our door. Great places to eat and drink within 2 minutes walk. Staff so polite and really helpful supported us to book all our tickets to saltmines and Auschwitz museum, we went with the hotel driver and the service was excellent. Breakfast yummy , super buffet and hot food cooked to order, lovely to start the day with vodka and Prosecco. Room was very comfy heating and or on and lovely welcome gifts, fruit, stocked mini bar and bottle of Prosecco on ice all courtesy of hotel. 5*.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with a person who's sight is so impaired she can only see straight on with shadows in one eye. The only problem was the stairs in the dining room as there was nothing to determie a very shallow step, the same again in the reception heading up the stairs. Also with it being a black carpet , it would have helped if they had florescent strips on the edge of the stairs. Going forward, this may be something management may implement. However, our holiday to this beautiful city was amazing as was the hotel and staff. Would highly recommend the Betmanowska Main Square reisidence to anyone. Oh and its adults only!!!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here, right on the main square, really central location
Stayed 2 nights in Nov 2023

8/10 Good

Tania jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Great room just spoilt by a few niggles no plug in bathroom sink, drain smell, no full length mirror and very noisy heating comming on at 5 am.
Stayed 3 nights in Nov 2023