2 outdoor pools, pool loungers
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Reviews of Best KL City View at Regalia Residence

3 out of 5
Best KL City View at Regalia Residence
Homestay Counter 6, Block C (milan), Regalia Residence No. 2. Jl Anjung Putra, Kuala Lumpur, Selangor

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 8 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ashif

Disliked: Cleanliness, property conditions & facilities
Washroom with broken Bidet,soap holder, dirty commode, and untidy washroom.. linens were old and worne, rats and roachers around and inside the property, check in limited to 10PM late night travellers be aware. No food in the court after 8PM and not a conveninet place to walk and find food.. im not booking next time for sure.!
Stayed 7 nights in Jun 2022
Response from wong ks on 16 Feb,2024
We deeply apologize for the disappointing experience you encountered during your stay with us. Your feedback is incredibly valuable, and we're truly sorry that we fell short of your expectations.We understand the importance of maintaining high standards in cleanliness and facilities. Our team will promptly address the issues with the washroom facilities and cleanliness, including the broken bidet, soap holder, and dirty commode. We're also committed to addressing any pest control issues to ensure the safety and comfort of our guests.We apologize for any inconvenience caused by the limited check-in time and food availability. Guests arriving after 10pm are required to inform us in advance for self-check-in arrangements, and regretfully, food availability is operated by a third party.It's disheartening to hear that you won't be booking with us again, but please know that we take your feedback seriously and will make necessary improvements. If you'd like to discuss your experience further or if there's anything else we can do to address your concerns, please don't hesitate to reach out to us directly.Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention. We hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from wong ks on 16 Feb,2024
Thank you for your high score! Your feedback is truly appreciated and serves as motivation for our team to continue delivering outstanding service. We look forward to welcoming you back on your next visit. Safe travels!

10/10 Excellent

Md oliur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from wong ks on 6 Feb,2020
we are thank you for your encouraging great review for us to move forward to serve better, thanks

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Not so clean
Overall is ok for short trip stay. No significant attraction. Toilet is bit smelly, maybe due to air from improper plumbing.
Stayed 1 night in Dec 2019
Response from Wong KS on 3 Jan,2020
we are regretted for the inconvenient caused, will take note of it for further improvement, thanks and bye

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
swimming pool
Stayed 1 night in Sep 2019
Response from Wong KS on 4 Nov,2019
we are thank you for your encouraging great review for us to move forward to serve better, thanks

10/10 Excellent

Expedia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
BEST CHOICE FOR FAMILY STAY - 11PAX
JUST AVOID CHECK IN DURING PEAK CHECK OUT TIME..PARKING ACCESS CARD IS RM20/CAR AND IS NOT REFUNDABLE..UPON ENTRANCE THERE WAS A COOKIE ON THE FLOOR, MAYBE THE ROOM IS NOT PROPERLY CLEANED..RAIN SHOWER IN MASTER ROOM IS NOT WORKING..NO SMART TV AS MENTIONED..JUST FEW LOCAL CHANNELS AVAILABLE..ROOM NUMBER IS 1306..BUT OVERALL IS A MUST PLACE TO STAY FOR A FAMILY TRIP..VERY COMFY AND THE POOL IS AWESOME..
Stayed 1 night in Sep 2019
Response from Wong KS on 4 Nov,2019
We are thank you for your valuable feedback, we will constantly strive to improve our service, thanks

6/10 Okay

Pow

Disliked: Property conditions & facilities, room comfort
20-30 ppl in that pool is not a nice view anymore.
For a quick business stop, it's okay. Pool view is nice in the picture, but it is overcrowded all the time. Our room facing road/highway at the back, so it is noisy a bit. Parking is not free, RM20 per day. Guest parking is almost impossible to get.
Stayed 1 night in Aug 2019
Response from Wong ks on 18 Aug,2019
Regretted for the inconvenience caused. We are crowded during peak seasons.

6/10 Okay

Irene

Stayed 3 nights in Jul 2019
Response from Wong KS on 24 Jul,2019
We are thank you for your valuable feedback, we will constantly strive to improve our service, thanks

8/10 Good

Verified traveller

Short trip
Walking distance to Sunway Putra Mall.
Stayed 4 nights in Jun 2019
Response from wong ks on 23 Jun,2019
we are thank you for your encouraging great review for us to move forward to serve better, thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Apr 2019
Response from Wong KS on 17 Apr,2019
we are thank you for your encouraging great review for us to move forward to serve better, thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for vacation with family.
Overall, the studio type room was okay for my family as we only need a room to sleep and bath, we were outside most of the time. The pool was stunning, but it is quite inconvenient for us to go to the pool as we have to go to another block from where we are staying.
Stayed 1 night in Dec 2018
Response from wong ks on 19 Jan,2019
we are thank you for your encouraging great review for us to move forward to serve better, thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a disappointment, right from parking which security didn't allow me into the estate as I do not have a Visitor Pass to getting to a "Non-smoking" Room which in fact was filled with a stench of second hand cigarette smell. The Room floor was sticky, the elevator is like a Cargo Lift. In a nutshell, if you wanna try what I've experienced. Please go ahead.
Response from General Manager on 1 Feb,2017
we are regretted for inconvenient caused, will take note of your comments, thanks

8/10 Good

See Kiang

Liked: Cleanliness, property conditions & facilities, room comfort
Private property
It is a private property, I did not expect that there isn't any reception. The security would not help you to get into the apartment. You need to contact the owner. They are trying to be nice and helpful. The property is relatively modern, well maintained, nice and safe for family trip or a group of people.
Response from General Manager on 1 Feb,2017
we are regretted for inconvenient caused, will take note of your feedback, thanks

8/10 Good

Umar Jaffar, India

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A Complete service apartment
It was an apartment ready completely to occupy. You think of anything, it is there for you. So tastefully done with high quality standards. Excellent space, facility, and all in perfect order. Since it is not a hotel, nobody is available to you for anything, you will have to manage yourself. The person in charge was available on whatsapp and guided us. A helper ensured we checked in. It is a great value for money. One harrowing experience - the person in charge was not available on phone since she was travelling, asking us to get on to whatsapp only. We just landed and had difficulty connecting our data etc. Eventhough it was roaming, i felt the person should have spoken to us over phone comforting us. Trying to save a little, but left us in tension for half an hour. It required some human touch. The first helper could not understand a word of English, but the second one did and was sweet.
Response from wong on 1 Feb,2017
we are regretted for inconvenient caused, will take note of your comments, thanks

6/10 Okay

Abdul, POM

Liked: Staff & service
Ok and close to a mall
Just an ok place. Price is in the higher side as compared to other options in KL. only took this because staying with 3 kids.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and in not good condition. THe good thing is that the property is close to good transportation means.
Stayed 3 nights in Jan 2020
Response from wong ks on 6 Feb,2020
regretted for inconvenience caused, however we are private homestay operator , building is beyond our control. thanks

6/10 Okay

Jiseong

Liked: Room comfort
Disliked: Cleanliness
We could not check in 3pm when supposed to coming in. Swimming pool is awesome but is not that clean.
Stayed 4 nights in Aug 2018
Response from wong ks on 17 Aug,2018
we are regretted for the inconvenient caused, however appreciate for your valuable feedback, we will constantly strive to improve our service.

10/10 Excellent

Hye Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
레갈리아 레지던스
가격 대비 만족 합니다 바로 옆에 걸어서 5분거리 쇼핑센타도 있고 택시도 로비에 항시 대기 되어 있어 여러모로 편리 합니다 탑루프 수영장엔 12살 미만 어린이는 입장 불가라 그게 좀 아쉽네요 전반적으로 만족한 여행이었습니다
Response from wong ks on 7 May,2018
we are thank you for your encouraging great review for us to move forward to serve better, thanks

10/10 Excellent

J., hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good residence place
Excellent location that is next to shopping mall. Easy to grab car. Comfortable stay.
Stayed 4 nights in Mar 2018
Response from Wong on 17 Apr,2018
we are thank you for your encouraging great review for us to move forward to serve better, thanks

10/10 Excellent

SaeLi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋아요~~
기대 안 하고 갔는데 너무 좋았어요ㅠㅠ 2명이었는데 넘치게 넓구요! 저는 사진에는 없는 룸이었는데 세탁기도 있어서 수영장 갔다가 빨래도 해서 넘 좋았구요! 엄청 큰 티비가 유투브가 돼서 하루종일 티비만 보고도 잘 놀았어요! 가까운 곳에 마트도 있어서 장 봐서 요리 해먹어도 돼서도 좋았어요~
Stayed 1 night in Jan 2018
Response from wong ks on 13 Mar,2018
we are thank you for your encouraging great review for us to move forward to serve better, thanks

6/10 Okay

Anders

Disliked: Cleanliness, staff & service
Dålig servis sa till om toa papper o handdukar flera gånger fick det inte ändå, gick och köpte skälv. Toaletter var fruktansvärt äckliga! Rekomenderad ej
guest request to check in early to rest and use toilet even being told that our room not yet clean up but end up with negative feedback from guest.

6/10 Okay

Jaeyong

Disliked: Cleanliness
최고의 풀장 뷰 그리고 .......
최고의 풀장 뷰 어떤면에선 싱가폴 마리나와 견줄 정도 . . . 하지만 풀장 물은 탁함 먹지 않도록 조심 방은 좀 오래된 한국 콘도정도 주방 용품은 쓸만함 주방용 가위 없슴 가족과 하루 쉼 뷰 좋은 풀장과 호텔이 아닌 콘도에서 지낸다고 보면 됨
Stayed 1 night in Oct 2017
appreciate for your valuable feedback. we did provided scissors in the room but might be keep by guest for souvenir purpose, however we will take note on it. thanks

8/10 Good

Koen, Netherlands

Liked: Room comfort
Prima appartement
Ruim appartement direct aan de afrit van de snelweg in Kuala Lumpur. Mooi en ruim zwembad aanwezig. Bij ons mistte enkel de extra dekens voor de slaapbanken in het appartement.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
수영장이 정말 멋져요

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
수영장 전망이 굉장히 멋있습니다