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Reviews

3.9 / 5Good
367 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Skytropolis Indoor Theme Park
    9 min drive
  • Popular Location
    First World Plaza
    10 min drive
  • Popular Location
    Snow World
    10 min drive
  • Airport
    Subang (SZB-Sultan Abdul Aziz Shah)
    75 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details
  • Suite, 3 Bedrooms

    Room Amenities

    • Sleeps 6
    • 1 King Bed, 1 Queen Bed and 2 Single Beds
    More details
  • Deluxe King Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Genting Highlands

Located in Genting Highlands, Grand Ion Delemen Hotel is in the entertainment district and on the boardwalk. Some of the area's popular attractions include Genting Highlands Theme Park and Genting Skyway. Travelling with kids? Consider Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World.

Popular Location

What's nearby

  • Arena of Stars - 9 min drive
  • Skytropolis Indoor Theme Park - 9 min drive
  • SkyAvenue - 9 min drive
  • First World Plaza - 10 min drive
  • Snow World - 10 min drive

Getting around

  • Batang Kali Station - 45 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 103 min drive

Restaurants

  • Where to eat
  • Hugo's In The Sky – Fine-dining restaurant offering international cuisine. Serves dinner daily.
  • Kembali Kitchen – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Warung Pak Munir – Serves brunch, lunch and light fare daily.

About this property

Grand Ion Delemen Hotel

Family-friendly hotel with 2 restaurants and indoor pool
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a poolside bar, a coffee shop/café and 24-hour room service. All 611 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
Grand Ion Delemen Hotel offers 611 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–11:00 AM: MYR 58 for adults and MYR 29 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar
24-hour room service

Things to do

24-hour fitness centre
Arcade/game room
Children's pool
Indoor pool
Playground

Family friendly

Arcade/game room
Children's pool
Dry-cleaning service
Corner/local shop
Indoor pool
Playground

Conveniences

Ballroom
Banquet hall
Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Malay

Business services

16 meeting rooms
Business centre
Computer station
Conference space (4896 square feet)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Bathrobes
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

42-inch LCD TV
satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Desk
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 58 for adults and MYR 29 for children (approximately)
  • Airport shuttle fee: MYR 230 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Late check-out may be available on request (surcharge). For more details, please contact the property using the number provided on the booking confirmation email.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Pool access available from 6 AM to 10 PM One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Grand Ion Delemen Hotel Hotel
  • Grand Ion Delemen Hotel Genting Highlands
  • Grand Ion Delemen Hotel Hotel Genting Highlands
5 - Excellent
125
4 - Good
140
3 - Okay
54
2 - Mediocre
28
1 - Poor
20
3.9
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Quite disappointed with the indoor theme as most rides are not opened.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness

Stayed 2 nights in Dec 2019

3/5

  • Liked: Staff & service

The service upfront was really good, staff were very welcoming and helpful. It was good to have a shuttle bus service from the hotel to the resorts world. Booking the shuttle from the hotel was good, it was well organised. We were told we have to book ahead in time for the pick up so we did, but it was ultimate chaos! No one took the names of the people that booked and every one were running for the bus. There was no system followed at all. We were promised a heated indoor pool so we looked forward on having a nice dip in the pool. We got there and the pool was far from heated. The walk to the pool itself was quite cold already as you have to pass by an open garden area before going to the pool and was very disappointed that the pool was not heated at all. The walls in our room were very thin as we could hear a very loud family from next door after midnight. After a very long tiring day, we wanted to have a nice sleep but the family in the next room was quite loud and we could hear every single thing, even moving their furnitures! We also heard the bell ring and we thought it was ours, but to our surprise it was for the other room. We rung staff to seek assistance and were happy that they did. Overall, okay place to stay.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast could have been better

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

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