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Reviews

4.1 / 5Very Good
1,922 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jalan Alor
    9 min walk
  • Popular Location
    Pavilion Kuala Lumpur
    9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    11 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Book online or call:

65 6415 5556

Your dates need to occur after 2020-01-27. Try updating your dates to see prices for your trip.

    About this area

    Kuala Lumpur

    In the city centre, Hotel Istana Kuala Lumpur City Center is in Kuala Lumpur's Bukit Bintang neighbourhood, an area with good shopping. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Batu Caves. Travelling with kids? Don't miss Berjaya Times Square, or check out an event or a game at Bukit Jalil National Stadium.

    Popular Location

    What's nearby

    • Jalan Alor - 9 min walk
    • Pavilion Kuala Lumpur - 9 min walk
    • Aquaria KLCC - 11 min walk
    • Kuala Lumpur Convention Centre - 11 min walk
    • Berjaya Times Square - 14 min walk

    Getting around

    • Raja Chulan Station - 3 min walk
    • Kuala Lumpur Masjid Jamek Station - 7 min drive
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 48 min drive

    Restaurants

    • Where to eat
    • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on selected days.
    • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
    • Songket Lounge – Coffee shop. Open daily.

    About this property

    Hotel Istana Kuala Lumpur City Center

    2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 486 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Free self parking
    Valet parking: MYR 25 per day
    Parking height restrictions apply
    Return airport shuttle (surcharge)
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64 per person
    2 restaurants and 1 coffee shop/cafe
    1 bar
    24-hour room service
    Coffee/tea in a common area

    Things to do

    2 hot tubs
    Children's pool
    Fitness centre
    Full-service spa
    Outdoor pool
    Sauna
    Steam room

    Family friendly

    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)
    Snack bar/deli

    Conveniences

    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Chinese
    English
    Malay

    Business services

    15 meeting rooms
    Business centre
    Conference centre

    Spa

    5 treatment rooms
    Body treatments
    Couples treatment room(s)
    Facials
    Massages
    Massage/treatment rooms
    Reflexology
    Spa open daily
    Hot tub

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Linens
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Free toiletries
    Hairdryer (on request)
    Separate bathtub and shower
    Towels

    Entertainment

    42-inch flat-screen TV
    TV channels
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    4.1

    Very Good

    5 - Excellent
    733
    4 - Good
    784
    3 - Okay
    259
    2 - Mediocre
    101
    1 - Poor
    45
    4.0
    Cleanliness
    4.2
    Service and Staff
    3.9
    Amenities
    3.7
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great customer service

    The hotel needs some hardware updates (outdated furniture and bathroom fixtures), but the customer service is excellent! Great location as well!

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything and everybody was so great. Just could not fault this Hotel

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    W/E break.

    The hotel is situated very well, it is generally in good condition but the bathroom needs refurbishment, it’s well past it’s best. Breakfast is excellent.

    Stayed 3 nights in Jan 2020

    3/5

      This traveller didn’t leave comments with their review
      Stayed 11 nights in Dec 2019

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