A good choice for a shopping trip - it's located opposite Pavilion Mall and 10mins car ride from the new mall, The Exchange TRX.
Ground floor and front desk staff were friendly and helpful - always greeted with smiles. It was easy to borrow an umbrella at the front entrance too.
Got a complimentary upgrade with a bigger room - thank you! Stayed for 2 nights and it was comfortable. Managed to request for a hard pillow and love the bathroom with both bathtub and shower areas, as well as a corner area for makeup.
However, we got a scare on the first day upon returning to the room at 9pm+ after checking in at 4pm+,
Did place the privacy hangtag at the outside's door knob upon checking in but was missing when leaving the room at 5pm+, and did not think too much.
Upon returning, the curtains were drawn, a bottle of water and cup were placed beside the bed, and the pillows were re-arranged. It felt like a burglary but luckily, nothing was lost. It was very scary.
Rang up the front desk and further understand that it was a standard practice of the hotel to provide wind-down room service for the guests.
Gave a feedback that it would be better and nice for the housekeeping staff to leave a note on the wind-down room service rendered than a surprise scare.
Overall, still recommended for a comfortable accommodation stay. :)