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Pullman Kuala Lumpur City Centre Hotel & Residences

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
1,782 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur
    7 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    9 min walk
  • Popular Location
    Aquaria KLCC
    16 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive
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Book online or call:

65 6415 5556
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room (Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Deluxe Room (Premium)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room (Premium Grand)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Apartment, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More details
  • Executive Room (Executive)

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room (Executive)

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Kuala Lumpur

In the city centre, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and some of the area's popular attractions include Berjaya Times Square and Kuala Lumpur Bird Park. Travelling with kids? Don't miss Aquaria KLCC, or check out an event or a game at Bukit Jalil National Stadium.

What's nearby

  • Popular Location
    Pavilion Kuala Lumpur - 7 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 9 min walk
  • Popular Location
    KLCC Park - 13 min walk
  • Popular Location
    Jalan Alor - 13 min walk
  • Popular Location
    Aquaria KLCC - 16 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Sedap – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.
  • Blu Bar – Bar. Open daily.

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

This hotel features 4 restaurants, a full-service spa and a restaurant. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, an outdoor pool, 2 bars/lounges and a 24-hour fitness centre are on-site. All 607 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Pullman Kuala Lumpur City Centre Hotel
  • Pullman Kuala Lumpur City Centre
  • Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
  • Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking

  • Free self parking
  • Valet parking (surcharge)

Food and drink

  • Food and drink
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Game room
  • Pool
  • Spa tub
  • Full service spa
  • Shopping onsite
  • Fitness centre/gym
  • Kids pool
  • Spa services onsite

Family Friendly

  • Free cots/infant beds
  • Outdoor pool
  • Family property
  • Children's pool
  • Free WiFi
  • Playground on site
  • Arcade/game room

Conveniences

  • Lift

Guest Services

  • Luggage storage
  • 24-hour front desk
  • Daily housekeeping
  • Concierge
  • Tours/ticket assistance
  • Multilingual staff
  • Porter

Business Services

  • Conference space
  • Meeting Rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Accessibility equipment for the deaf

Spa

  • Spa tub in spa
  • Minimum age to access spa is-12
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Room amenities

Bedroom

  • Premium bedding
  • Air conditioning
  • Cribs available
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Bathrobes
  • Partially open bathroom
  • Shower/tub
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • In-room safe
  • Iron/ironing boards
  • Desk

Nearby things to do

Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.
  • Playground on site
  • Golfing nearby

Where to eat

Where to eat
Sedap – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.
Blu Bar – Bar. Open daily.
Terrace Poolside Grill – Bar. Open daily.
4.2

Very Good

5 - Excellent
753
4 - Good
704
3 - Okay
201
2 - Mediocre
93
1 - Poor
31
4.2
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Sep 2019

3/5

Had booked a hotel room for a friend and a 2 bedroom unit for my family which I stayed. Hotel room was fine, 2 bedder was plagued with consistently unbearable smoke smell,akin to someone smoking inside aircon vents. Gave up the following the day and asked for replacement room, which was promptly assigned albeit a smaller unit. Hope some updates could be done to this as the windows cannot be opened as well. This small but crucial issue marred what would have been a pleasant experience, especially having been spoiled by the bigger 2 bedder unit we first got.

Stayed 2 nights in Sep 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Feb 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 2 nights in Sep 2019

4/5 Good

Spent 5 nights in this hotel. The hotel is in a prime location which is right opposite a major shopping centre. The cleanness of the room is good. Upon checked in, we were assigned a room right next to the lift lobby and connecting to the adjacent room by a wooden door. The room has a poor sound proof design in which we were waken up in the first night by the loud cough from the adjacent guest. Moreover, we could also hear the low level roaring sound when the lift is operating. In 2nd night, we were praised that the coughing guest moved out. However, there was no hot water supply before we went to bed. We called the reception and they sent a staff to fix the problem. Unlikely, the staff told us that it would take 1.5 hours to resume the hot water. Since it is mid-night already, we had no choice but taking a cold-water bath. We complained to the reception in the next morning to request a room change. The Room Division Manager, Jaber Salehi, was very helpful and understood our frustrations in last two nights. He immediately looked for an empty room for us and upgraded us to a corner room with larger space and far away from the lift lobby. The corner room is quiet and we had a good sleep at night. However, the water drainage in this corner room does not work well. When we took shower, the bath corner was flooded and water overflowed to the floor. We had to reduce the shower volume during the bath. The hotel should check the drainage system from time to time.

Stayed 5 nights in Aug 2019

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