In-room safe, desk, laptop workspace, soundproofing

Reviews of Travelodge Bukit Bintang

3.5 out of 5
Travelodge Bukit Bintang
6, Jalan Alor, Bukit Bintang, Kuala Lumpur, Kuala Lumpur

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 238 reviews" "
Rating 8 - Good. 87 out of 238 reviews" "
Rating 6 - Okay. 28 out of 238 reviews" "
Rating 4 - Poor. 10 out of 238 reviews" "
Rating 2 - Terrible. 5 out of 238 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Duke

Travelled with group
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Mar 2024
Response from Zura on 24 Mar,2024
Dear Mr Duke,Thank you for taking time share your feedback and for choosing to stay at Travelodge Bukit Bintang Hotel, Kuala Lumpur.Thank you for the positive comment towards our hotel and associates. I shall share this with the team and will indeed be a pleasure to welcome you back in future.Please do not hesitate to contact us for your future stay, we are delight to assist you anytime.Thank you and have a good day.Regards,Nurbaizura Saedin @ ZuraAssistant Front Office ManagerTravelodge Bukit BintangNo 16 ,Jalan Alor, Bukit Bintang,50200 Kuala Lumpur,Malaysia. T: +603 21431818 W: www.travelodgehotels.asia

10/10 Excellent

Tung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

S.

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were good, and the location was great, although difficult for vehicles to come in during the evening because of the street closure (street food) on Jalan Alor. Amenities were wanting, breakfast was ok but not good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Mery, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to night market. Close to pavillion and MRT. Very convenient

10/10 Excellent

Ibrahim, Singapore

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A Lor is an excellent location with lots of eating options. Staff are very friendly, room was very clean. The only down turn was, there’s no tooth brush and body lotion provided as the hotel advertise “free toiletries”, we needed to call the housekeeping and we only got it once on the first day that we requested it, provided we stayed there for 3 days.
Stayed 3 nights in Aug 2023

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities
The only challenging thing is getting in and out between 6pm to midnight since the street is not drivable. Also need hand soap in the room.
Stayed 6 nights in Jul 2023

6/10 Okay

CHINGSHUN, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service
The hotel is in the middle of a busy night market. Easy to access restaurants. It is about 15 minute walk to the main street that has multiple public transportation. Staffs are friendly and helpful. The room is clean.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

6/10 Okay

Priya

Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but bathroom drainage was choked
Location along Jalan Alor, the main makan street is very convenient. Only setback is standing bathroom drainage was choked and started flooding during shower. Otherwise, everything else is okay.
Stayed 1 night in Mar 2023

10/10 Excellent

Ashraf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful service
Amazing Location, great and prompt service, clean, staff are friendly. I will definitely come back again.
Stayed 2 nights in Feb 2023

10/10 Excellent

LAI, SARIKEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. The
Stayed 2 nights in Feb 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the mall, market and many restaurants.
Stayed 3 nights in Jan 2023

8/10 Good

Sebanayagam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
at Jalan Alor is a big plus. so, I like that. but the access to the property was difficult. taxis can't come easily since the road is one way and gets blocked at peak dining times. it is a problem if we have big luggage.
Stayed 1 night in Jan 2023

10/10 Excellent

Daisuke

Stayed 1 night in Jan 2023

6/10 Okay

OI KHIM

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
OK
Stayed 4 nights in Jan 2023

10/10 Excellent

Hubert Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a great place to stay and it’s worth for the price. It’s closer to many famous places of KL. Staffs are really good as well.
Stayed 2 nights in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the middle of a huge strip of wonderful street food vendors, as well as public transportation. Hearing from within the room (fairly mellow) buskers singing to the outdoor diners late into the night got a bit annoying, and the place could use a makeover, but all-in-all an excellent value for the money.
Stayed 4 nights in Jan 2023

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping
Room are clean and ok. Responded prompty to the issue raise about the shower drainage water suck.
Stayed 2 nights in Dec 2022

8/10 Good

Simon

10/10 Excellent

Loo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is too good,location very good,if the shower water stronger will be 100%
Stayed 2 nights in Dec 2022

10/10 Excellent

Priscilla, Singapore

Stayed 3 nights in Dec 2022

10/10 Excellent

wong

8/10 Good

leon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Center of city
Stayed 1 night in Nov 2022

8/10 Good

kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms

6/10 Okay

Jordan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
i stayed in room 703. off the bat there were small signs that made me regret trying this hotel (just because it was relatively new) the door to the bath room was flimsy and already spoilt at the door handle area, the door could close but it looked like it would fall apart any moment. the bath room was a good size but fittings were looking abit worn considering its bare 2-3 years old? and the ceiling above the shower was leaking water and there's a huge wet patch with mold, that was abit of a turn off for me but it was not a deal breaker for me. the room is a good size for the price, not a lot of channels for viewing on the TV but its okay for me. as my room was next to the lift, the soundproofing left a lot to be desired as i could hear people coming and going at all hours of the day. and the lift doors have some left over tape or material that drags and makes a really loud sounds when it closes, so the hotel staff may want to have a look at that. on weekends you can hear the hustle and bustle of Jalan Alor's dining stalls and buskers as well. my pillows were not clean, but the good thing is they were nice and firm. i didnt want to create a fuss as i was just staying there for 2 nights so i used a shirt over the pillows and that did the job for me. the bed was okay, weird sort of foam that was not consistent in form throughout but does the job, i could still sleep every night. again though, the plus was the price and the location of the hotel, that's about it for me
Stayed 2 nights in Oct 2022
Response from Zura on 2 Nov,2022
Dear Mr Jordan,Greeting from Travelodge Bukit Bintang Hotel.Thank you for taking the time to share your feedback on Expedia and for choosing to stay at Travelodge Bukit Bintang.We sincerely apologize for all that transpired during the course of your stay especially pertaining to the cleanliness standards and lack of maintenance. We will share these shortcomings with our team for the improvement in our service as the guest experiences is our main concern.We hope to have the opportunity of welcoming you back to our property in future. Once again, thank you for the feedback. Regards,ZuraDuty ManagerTravelodge Bukit Bintang Hotel.

8/10 Good

Wen Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very new and in a great location for the price. Taxi booking service the next morning was not great but to be expected
Stayed 1 night in Oct 2022
Response from Zura on 4 Nov,2022
Dear Mr/Ms Wen Yan,Greeting from Travelodge Bukit Bintang Hotel.Thank you for your time to share your feedback. Just to informed you that our location is easy to reach out transportation, especially monorail and MRT train by walking distance. For the taxi service we can assist guest to call taxi (blue/red) driver from outside and do arrangement for guest as hotel did not have transportation counter or service.However, again thank you for your comment and we are sincerely appreciate it.Thank you and have a good day.Regards,ZuraDuty Manager

8/10 Good

Marianne

Stayed 1 night in Oct 2022
Response from Zura on 4 Nov,2022
Dear Ms Marianne,Greeting from Travelodge Bukit Bintang Hotel.Thank you for your time sharing your feedback. We are sincerely appreciate it.Have a wonderful day.Regards,ZuraDuty Manager

4/10 Poor

Ong

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The standard of service is good, one minute walk to jalan alor.
Stayed 1 night in Sep 2022
Response from Zura on 4 Nov,2022
Dear Mr Ng,Greeting from Travelodge Bukit Bintang Hotel.Thank you for your time to complete this survey. We are sincerely appreciate it.Have a wonderful day.Regards,ZuraDuty Manager

10/10 Excellent

Kwang Wei, Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping area.
Stayed 3 nights in Aug 2022

8/10 Good

Chong Eng, Singapore

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is pretty convenience to walk to the main shopping area.
Stayed 1 night in Aug 2022

10/10 Excellent

Julie

Stayed 2 nights in Aug 2022

6/10 Okay

Eng Lye

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lack of cleaning, maintenance. Room full of dust. Toilet so run-down, no where to hang clothes. The safe box is totally unusable. Mini-fridge cannot even cooling !!!!
Stayed 2 nights in Jul 2022

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Everything at doorstep
Stayed 1 night in Jul 2022

6/10 Okay

Peter

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Will not considered to stay again
Stayed 1 night in Jun 2022

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2022

8/10 Good

Heathen

Stayed 2 nights in May 2022

6/10 Okay

leon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2022

10/10 Excellent

Foon Wah

Stayed 1 night in Apr 2022

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Basic Stay
Erm everything is ok for a fair price like this just no basic ammeneties is provided. No toothbrush or so like. Even the soap, body shampoo all not refill.
Stayed 1 night in Sep 2021

8/10 Good

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Disliked: Staff & service
Our room did. It have any towels when we checked in. The hotel ran out of towels. Had to wait for the next batch of clean towel deliveries.
Stayed 3 nights in Jan 2020

10/10 Excellent

BEE KEOW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Safe area around hotel. Staff very helpful and friendly.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel service and staff great fantastic location right in the heart of the night life Little gem of a hotel rooms very comfortable
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2019