Outdoor pool

Reviews of Berjaya Hills Golf & Country Club

3.5 out of 5
Berjaya Hills Golf & Country Club
KM48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 62 reviews" "
Rating 8 - Good. 28 out of 62 reviews" "
Rating 6 - Okay. 14 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 4 out of 62 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice scenery and good place to relex
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berjaya Hills Golf & Country Club is a very good hotel up in the highlands, surrounded by a serene and peaceful jungle. Hotel staff were polite and helpful from the moment we entered the hotel. Room is spacious and super clean, with good shower pressure and heat. Airconditioning is very good and cleaniliness is very good. Will surely recommend this hotel to anyone visiting Berjaya Hills!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Oct 2019
Response from PR Executive on 26 Nov,2019
Dear Guest, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from PR Executive on 26 Nov,2019
Dear Guest, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank you.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from PR Executive on 26 Nov,2019
Dear Guest, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good for family day but the room furnitures are old
Stayed 2 nights in Sep 2019
Response from PR Executive on 26 Nov,2019
Dear Guest, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hoping to serve you again in near future. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gave us complimentary tickets to Colmar Tropicale during check in.
Stayed 1 night in Sep 2019
Response from PR Executive on 26 Nov,2019
Dear Guest, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank you!

8/10 Good

Azie

Travelled with family
Liked: Cleanliness, amenities
Nice environment.. Cool however service must improve
Stayed 1 night in Aug 2019
Response from PR Executive on 26 Nov,2019
Dear Azie, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank you!

10/10 Excellent

Shobana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Vacayyy
Its was amazing experience with surrounded with nature. The room was absolutely amazing with reasonable price, it's totally worth it for our short vacation.
Stayed 1 night in Aug 2019
Response from PR Executive on 26 Nov,2019
Dear Shobana, We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank you!

6/10 Okay

JJ

Travelled with partner
Liked: Staff & service
Bowling alley is running down. Not much eateries. Staff is friendly and helpful. Wifi not able to access in the room. Breakfast is insufficient even for early bird. After all, the weather is fresh.
Stayed 1 night in Jul 2019
Response from PR Executive on 26 Nov,2019
Dear JJ, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you.

8/10 Good

Shima, seri kembangan

Travelled with family and small children
Liked: Cleanliness, staff & service
the pool is dirty..
Stayed 1 night in Aug 2019
Response from PR Executive on 26 Nov,2019
Dear Shima, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We didnt like feeling that we were in a prison. Our chalet had barred windows. For security we suspect. Overall, very good but the room service was not really. We ran out of toilet roll. A distinct no/no in our books. Overall ok.
Stayed 2 nights in Jun 2019
Response from Felix Ng on 25 Jun,2019
Thanks for the feedback and we will surely make improvement on it. You might try other room categories on your next visit as well.

8/10 Good

Kelly

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Club Manager on 10 Jun,2019
Hi! Kelly, Thanks for staying with us. Hope you have truly enjoyed your stay

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Club Manager on 10 Jun,2019
Thank you for staying with us

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Felix Ng on 2 Jun,2019
Thanks for the rating! Hope we can serve you better in the future.

6/10 Okay

AH

Not well maintained, aircond is not cold enough, breakfast is traumatic slow and variety and freshness of food is disappointing.
Stayed 1 night in May 2019
Response from Felix Ng on 25 Jun,2019
Thanks for the feedback and we will surely make improvement on the said issues. Hope to serve you better on your next visit

8/10 Good

Nor Tutiaini

Liked: Staff & service, room comfort
Cozy and nice except for the food
The hotel conditiin ia good. However hotel managment should uppgrade their choices of food and food taste during breakfast.
Stayed 1 night in Apr 2019
Response from Nor on 17 Apr,2019
Thank you for your feedback.

6/10 Okay

SITI SYAKILLA

Disliked: Cleanliness, staff & service, room comfort
Just ok
Overall just ok. Feel a bit scare during to hotel because surronding hotel is less lighting. Have guard house but no security when entering to hotel. Swimming pool a bit dirty.
Stayed 1 night in Mar 2019
Response from Club Manager on 11 Apr,2019
Thanks for staying with us. Since our hotel in a midst of jungle, we use low intensity light; such not to attract insects at nights. Nevertheless, we will put more lighting in the future. We will also improve on the swimming pool cleanliness. Thanks for your valuable comments.

4/10 Poor

Chan

Disliked: Cleanliness
Old and ghostssy
Facilities are old and not maintained, environment ghostssy. No people in security guard even reception at night, look like an abandoned place. Not safe at all. Even thought website show few room left, but actually only few room occupied. Breakfast food is not nice, the stain on the tablecloth looked like never changed and cleaned. Not worth.
Stayed 1 night in Feb 2019

8/10 Good

nursyazana, Alor Setar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍 Nice views
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

kean keat

Liked: Staff & service
Disliked: Property conditions & facilities
Effort of cleanness is needed
Room is big with acceptable clean, just the furniture really antique with smell. Toilet need spend some effort to clean it. Staff is helpful. Surrounding no where to go at night.
Stayed 1 night in Dec 2018

10/10 Excellent

Muhammad Hazrami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and pleasure holiday with family
Stayed 4 nights in Dec 2018

8/10 Good

nazariyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great place to rest but hotel needs upgrading
Quite & peaceful but pls look into the maintenance & upgrading of the building (still using key to room). No guard on duty at the entrance on both times we were here. Signange at road entrance is also not available (we got lost the first time). However, staff are friendly and service was up to mark
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not for new couples
Not recommended for new couple. You don’t feel it’s safe! You barely see guests!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Club Manager on 25 Oct,2018
Thanks. Hope you have enjoyed your stays with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice golfer hotel
Distance from room to lobby and others very dark during night time. No lift access only stairs.
Stayed 1 night in Oct 2018
Response from Management on 25 Oct,2018
Thanks for your comments. We will improved on the lighting. While for the lift, we do have a lift located at the right wing of the club house.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Yana on 10 Oct,2018
Thank you for the feedback.

10/10 Excellent

Dipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place to relax
If you want to relax and spend time with family this is the place. Room's are specious with big balcony and nice view.
Stayed 1 night in Sep 2018
Response from Yana on 26 Sept,2018
Dear sir, Thank you for staying with us. Hope can serve you better in future.

6/10 Okay

Joey, Malaysia

Liked: Cleanliness, staff & service
For a weekend getaway from City Life
Quiet place close to many tourist attraction. Good for a quiet weekend getaway.
Stayed 1 night in Sep 2018
Response from Club Manager on 20 Sept,2018
Thank you for your comments. Hope you have enjoyed your stay with us. Yes our hotel is good for a good quite weekend to get away from city bustling life for a night or two. Thanks again for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Club Manager on 13 Sept,2018
Thank you for staying with us. Hope you will visit us again soon.

10/10 Excellent

Fazl, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Calm and peacefull environment. Great for relaxing.
Stayed 1 night in Sep 2018
Response from Club Manager on 12 Sept,2018
Thanks for your comments. We hope your experience here as per your expectation. Hope to see you here again.

10/10 Excellent

Wannie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n clean
Nice hotel to relax and close to nature. Friendly staff n helpful
Stayed 1 night in Aug 2018
Response from yana on 6 Sept,2018
Thank you for the review.

8/10 Good

Jayamullai

I enjoyed my stay here... room is clean and comfortable. Quite spacious too. Pleasant environment. But the furnitures are quite shabby. The buffet for breakfast offers only limited menu... very little to choose from. Very disappointed
Stayed 1 night in Aug 2018
Response from Club Manager on 30 Aug,2018
Thank you for comments. We will definitely improve.

8/10 Good

Rusdi, Johor Bharu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel whoever wants to go to Colmar.
Nice Hotel & the Golf chalet just infront of swimming pool. The room is tidy & clean. I didn’t expect got complimentary ticket for Colmar Tropical & others, but thanks!!!
Stayed 1 night in Aug 2018
Response from Management on 23 Aug,2018
Thanks for your company with us Mr Rusdi.

2/10 Terrible

Miyuki, Malaysia

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Felix Ng on 24 Aug,2018
Thanks for the feedback. Hope we could serve you better in the future.

10/10 Excellent

Bie, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it..near to the place i want to go..we enjoy this trip and the leisure
Stayed 1 night in Aug 2018
Response from Felix Ng on 24 Aug,2018
Thanks for the feedback. Hope we could serve you better in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Felix Ng on 24 Aug,2018
Thanks for the feedback. Hope we could serve you better in the future.

8/10 Good

H, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms. Yana at the reception counter has been very pleasant and helpful... do give her big bonus ya!
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and not clean
The room we have is a very old room. The staff told me that our room facing to the pool yet what we have is like in the jungle. The room need a major renovation. It’s kinda scary to sleep in that room.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
nice
very nice room view, and games available. but hotel corridor condition very bad, L3 floor pathway looks like any storage place, not good
Stayed 1 night in Apr 2018

10/10 Excellent

Fairuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and quiet place
so far so good.. good room and services. But bukit tinggi dont have many shops and no surrounding kampungs to see.

8/10 Good

Nur Aina Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice, i really satisfied with the room
Stayed 2 nights in Feb 2018

4/10 Poor

yuha, penang

Disliked: Cleanliness, property conditions & facilities, room comfort
it was not maintained properly
nothing to be enjoy about.toilet not so clean.has problem with pipe water heater n etc
Stayed 1 night in Feb 2018

8/10 Good

Kwan Siang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Its cheap considering a 5 star resort, but lack of maintenance makes it creepy. Unless your stuck up hill, go for it; only nice breakfast. Else, the golfers chalet is not worth to stay for a night and KL city is just minutes away.
Stayed 1 night in Dec 2017