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The New Hotel Kumamoto

3.5 star property
Comfortable Kumamoto hotel in Nishi Ward with 24-hour front desk

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The New Hotel Kumamoto

Photo gallery for The New Hotel Kumamoto

Lobby lounge
Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby lounge

Overview of The New Hotel Kumamoto

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services
The price is S$99
Price available on 06/05/2024

Check out the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Popular LocationKumamoto Station Tourist Information Center3 min walk
  • Popular LocationKumamoto-jo Hall2 min drive
  • Popular LocationKumamoto Castle3 min drive
  • AirportKumamoto (KMJ)22 min drive
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Room options

View all photos for Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Japanese Western Style Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

View all photos for Premium Double, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Corner Suite, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Corner Suite, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

View all photos for Residential Suite, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Residential Suite, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 17.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

View all photos for Triple Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

View all photos for Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite, Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Corner Suite, Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

View all photos for Superior Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Relax Comfort Floor,Comfort Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor,Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Relax Comfort Floor, Superior Twin Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor, Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 24.5 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Moderate Double Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

View all photos for Relax Moderate Double, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Moderate Double, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 17.5 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Relax Superior Double, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Superior Double, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 17.5 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 24.5 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Relax Corner Twin, Non Smoking (Cleaning once 3 nights)

Desk, iron/ironing board, free WiFi, bed sheets

Relax Corner Twin, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 17.5 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Kumamon Theme (Black)

Desk, iron/ironing board, free WiFi, bed sheets

Kumamon Theme (Black)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Kumamon Theme Hollywood Twin (Black)

Desk, iron/ironing board, free WiFi, bed sheets

Kumamon Theme Hollywood Twin (Black)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room-Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Relax Comfort Floor, Superior Twin Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Relax Corner Twin, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Comfort Double Room -Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room -Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Comfort Floor Moderate Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 King Bed

Superior Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 King Bed

View all photos for Relax Comfort Floor Superior Double

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor Superior Double

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese-Western style room

Desk, iron/ironing board, free WiFi, bed sheets

Japanese-Western style room

  • Sleeps 5
  • 2 Single Beds

View all photos for Comfort Double Room -Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room -Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Relax Superior Double, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite

Desk, iron/ironing board, free WiFi, bed sheets

Corner Suite

  • Sleeps 2
  • 2 Single Beds

Kumamon Theme (Black)

  • Sleeps 2
  • 2 Double Beds

Relax Comfort Floor, Comfort Double Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Residential Suite

Desk, iron/ironing board, free WiFi, bed sheets

Residential Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Relax comfort floor corner twin

Desk, iron/ironing board, free WiFi, bed sheets

Relax comfort floor corner twin

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for Premium Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Kumamon Design Deluxe Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Kumamon Design Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Corner Twin Room with Extra Bed-Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Corner Twin Room with Extra Bed-Non-Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Relax Comfort Floor Comfort Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Relax Comfort Floor Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Relax Comfort Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Japanese Western Style Room, Non Smoking (Cleaning Once 3 Nights)

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

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About the area

Kumamoto

The New Hotel Kumamoto is located in Nishi Ward, a neighbourhood in Kumamoto, and is near a train station. Kumamoto Castle and Hosokawa Gyobutei are local landmarks, and travellers looking to shop may want to visit Amu Plaza Kumamoto and Shinshigai Shotengai. Looking to enjoy an event or a game while in town? See what's happening at Aqua Dome Kumamoto or Kumamoto Suizenji Stadium.
Visit our Kumamoto travel guideOpens in a new window

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk
  • Kumamoto-jo Hall - 2 min drive
  • Sakura Machi Kumamoto - 2 min drive
  • Kumamoto Castle - 3 min drive
  • Kumamoto City Hall - 3 min drive

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto (KMJ) - 22 min drive

Restaurants

  • 菅乃屋 - 3 min walk
  • スターバックス - 3 min walk
  • 天草HERO鮨牛深丸 - 6 min walk
  • モスバーガー - 2 min walk
  • みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk

About this property

The New Hotel Kumamoto

Hotel located in Nishi Ward
Near Kumamoto-jo Hall, The New Hotel Kumamoto provides a free daily manager's reception, dry cleaning/laundry services and a restaurant. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and a front desk safe
  • Luggage storage, a lift and coffee/tea in reception
  • A 24-hour front desk, meeting rooms and a vending machine
  • Guest reviews say good things about the breakfast, helpful staff and proximity to public transport
Room features
All 123 rooms have comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, heating and housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fontana
  • LOBBY BAR ANDO

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Is The New Hotel Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The New Hotel Kumamoto?

As of 25 Apr,2024, prices found for a 1-night stay for 2 adults at The New Hotel Kumamoto on 6 May,2024 start from S$99.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The New Hotel Kumamoto?

This property doesn't offer parking.

What time is check-in at The New Hotel Kumamoto?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The New Hotel Kumamoto?

Checkout is at 11:00 AM.

Where is The New Hotel Kumamoto located?

Located in Nishi Ward, this hotel is within 1 mi (2 km) of Kumamoto Shintoshin Plaza and Kumamoto-jo Hall. Kumamoto Station Tourist Information Center and Amu Plaza Kumamoto are also within 5 minutes. Kumamoto Station is only a 2-minute walk.

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 419 out of 875 reviews" "
Rating 8 - Good. 343 out of 875 reviews" "
Rating 6 - Okay. 81 out of 875 reviews" "
Rating 4 - Poor. 25 out of 875 reviews" "
Rating 2 - Terrible. 7 out of 875 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff!
Stayed 2 nights in Mar 2024

8/10 Good

Megan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Kumamoto for three nights. Rooms were spacious and clean. It was sweet they provided a little bag for my son with slippers. The staff was friendly and spoke English. I enjoyed extra clean towels each day. The breakfast buffet had a lot of selections for western type food but was more pricey than I would have liked to spend. This hotel was walking distance to the train station which was very convenient for us. Overall, I enjoyed our stay at this hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Carie wai yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Property is next to the Amu Shopping mall, train, bus and tram station. Very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Ivy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious room. Amazing. Lots of storage spaces. Very comfortable. Bathroom little dated. Otherwise perfect. Awesome location next to train station.
Stayed 2 nights in Jan 2024

8/10 Good

siu man chow

Travelled with family
Liked: Cleanliness, staff & service
next to train and bus station, super convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Glenn, honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and courteous
Stayed 2 nights in Jan 2024

10/10 Excellent

CHENYU

Stayed 2 nights in Jan 2024

8/10 Good

siu man chow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sing

Stayed 2 nights in Jan 2024

4/10 Poor

Dawn

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs to be updated. Rooms appear old and outdated. Room size was good but the carpet is old and appears dirty in the halls and in the rooms. The bed is hard and feels like you are sleeping on a box spring. I literally could feel the round springs. The pillows were hard. Also be careful when booking I did not realize I booked a smoking room and my room smelled like cigarettes. They did change it to a nonsmoking room for additional charges. The staff was very warm and friendly. The staff and location were the best part of the stay here. Right next to the rental car and train station.
Stayed 3 nights in Jan 2024