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Rating 10 - Excellent. 421 out of 857 reviews" "
10 - Excellent
421
Rating 8 - Good. 300 out of 857 reviews" "
8 - Good
300
Rating 6 - Okay. 96 out of 857 reviews" "
6 - Okay
96
Rating 4 - Poor. 24 out of 857 reviews" "
4 - Poor
24
Rating 2 - Terrible. 16 out of 857 reviews" "
2 - Terrible
16
8.8/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Zahid
Travelled with family, Travelled with family and small children
Great for kids .Very convenient to airport ,market ,eatery and beach
Zahid
Stayed 6 nights in Apr 2024
Response from Didit Indra, General Manager on 12 Apr,2024
Dear Guest, Thank you so much for your wonderful 5-star review! We're so glad to hear that you enjoyed your experience with us. It means a lot to us. We truly appreciate your support and hope to see you again soon!
10/10 Excellent
Paige
30 Mar,2024
Paige
Stayed 8 nights in Mar 2024
Response from Didit Indra, General Manager on 19 Apr,2024
Thank you so much for giving us a perfect rating! Your satisfaction is our top priority and we look forward to serving you again in the future.
Balinese people are always lovely to the holiday makers
Jason
Stayed 9 nights in Mar 2024
Response from Didit Indra, General Manager on 2 Apr,2024
Thank you so much for your kind words and for giving us a perfect rating! We are thrilled to hear that you had a great experience and we appreciate your support. We look forward to serving you again soon.
4/10 Poor
David Eric
19 Mar,2024
David Eric
Stayed 7 nights in Mar 2024
Response from Didit Indra, General Manager on 9 Apr,2024
Thank you for taking the time to post a review. We apologize that our service and facilities did not meet your expectations. We value your feedback and will use it to improve. We hope to have the opportunity to provide you with a better experience in the future. Thank you.
10/10 Excellent
Ronnie
18 Mar,2024
Ronnie
Stayed 8 nights in Mar 2024
Response from Didit Indra, General Manager on 8 Apr,2024
Thank you so much for giving us a perfect rating! Your satisfaction is our top priority and we look forward to serving you again in the future.
Response from Didit Indra, General Manager on 15 Mar,2024
Thank you so much for your amazing review! We are grateful for your 5-star rating and for taking the time to share your experience. It means a lot to us and we are always here to provide top-notch service. We look forward to seeing you again soon!
2/10 Terrible
hasib
Travelled with partner
6 Mar,2024
Very crowded, unclean, stuff are not friendly compare to other hotel.
hasib
Stayed 1 night in Mar 2024
Response from Didit Indra, General Manager on 7 Mar,2024
Thank you for sharing your feedback from your recent visit to the Bali Dynasty Resort. I am sorry to learn that the overall service and facilities were not as per your expectations, especially your comment with regards to room cleanliness as well as the service from our staff, rest assured that we will make the necessary improvements.
6/10 Okay
Jenelle
Travelled with family and small children
4 Mar,2024
Liked: Cleanliness
Kids loved kids club. Were not advised of the works. Was loud around pool due to that. Had no water on our last night in our room to shower. Breakfast was chaos
Jenelle
Stayed 4 nights in Feb 2024
Response from Didit Indra, General Manager on 5 Mar,2024
We sincerely apologize for any inconveniences you may have encountered during your stay. We have taken note of your feedback and will address the issues mentioned to ensure a better experience for our guests. We hope to have the opportunity to welcome you back in the future.
Great hotel for all of the family. The staff and service provided are second to none. We will definitely stay there again.
zakary clayton
Stayed 5 nights in Jan 2024
Response from Sukma on 5 Feb,2024
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were glad to read that you enjoyed the overall surrounding around the resort, especially that you liked the prompt service extended by the entire staff. We shall look forward to seeing you back again soon!
10/10 Excellent
Nahila
Travelled with family, Travelled with family and small children
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall service and facilities provided around the resort, especially the room and amenities. We hope that we will have another opportunity in welcoming you back again in the near future.
6/10 Okay
Huong
Travelled with family and small children
20 Jan,2024
Waterpark is good for kids. Kids club was great. Close to Discovery mall shopping. The garden was nice but small and adults pool is too close to kid’s pool so it’s very noisy with music. Buffet didn’t have varieties of foods and almost same foods everyday.
Huong
Stayed 9 nights in Jan 2024
Response from Sukma on 29 Jan,2024
Thanks for choosing to stay with us and for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall surrounding around the resort, especially that you liked the Kids Club facilities. We noted your feedback with regards to the food variety and we shall look forward to seeing you back again in the future.
A great also here and the most welcoming staff! Lovely dining options and walkable to local restaurants and markets
Maja
Stayed 5 nights in Jan 2024
Response from Didit Indra, General Manager on 12 Mar,2024
Thank you for taking the time to share your experience from your recent stay with us here at Bali Dynasty Resort. We were pleased to read that you enjoyed the overall service and facilities provided around the resort, especially that you enjoyed the restaurants as well as the service extended by the staff. We shall look forward to welcoming you back again in the future.
Best resort for families and kids.
Fun activities for all, kids entertained.
Great swim up bar and awesome fun!
Tania
Stayed 8 nights in Jan 2024
Response from Sukma on 26 Jan,2024
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. It is a pleasure of having you and families, especially that you liked the various activities for kids as well as the pool bar facilities. We hope that we will have another opportunity in welcoming you back again soon!
Kids club closes every few hours for water activities, which my kids (2.5yrs & 1yr old) didnt want to do, From 9am - 6pm if you are closing kids club as you please (11am-1pm) & (2pm-4pm) most days and kick everyone out - there is no point of having a kids club - will never recommend to families with young kids under 4, kids who dont want to do water activities or go for food should be allowed to stay there with a supervising adult (which they both had) Never coming back
Miral
Stayed 10 nights in Dec 2023
Response from Sukma on 5 Feb,2024
Thank you for choosing to stay with us and for taking the time to post a review. We truly appreciated your feedback with regards to the Kids Club facilities, I am sorry to learn that you felt unsatisfied with the service. I will shared this with our team and rest assured that we will look into the possibility of your concern.
10/10 Excellent
Richard Alexander
Travelled with family, Travelled with family and small children, Travelled with partner
The staff are always so friendly, and they offer an appreciation night for guests that have stayed their previously.
Richard Alexander
Stayed 9 nights in Jan 2024
Response from Sukma on 29 Jan,2024
Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed your overall stay, especially that you liked the appreciation night as well as the friendly service by the staff. We shall look forward to seeing you back again in the future.
Thank you for taking the time to share your experience from your recent visit to the Bali Dynasty Resort. We were pleased to read that you enjoyed your overall stay and we shall look forward to seeing you back again in the future.
We finally understood why this resort has been raved about for their kids club. It is the first time the boys has been to Bali and it is nothing but amazing. They refused to leave the resort and everytime we told them we are havung dinner outside, we struggled to get them out. We stayed in the family room which was a little dated however this is being shadowed by their outstanding service attitude, initiative to do what they do- to the best of their ability. I would like to commend the structure they have set up for the kids club. The kids can be there for 6-7 hrs but they are constantly doing different activities! Even my older boys 10 and 12 were busy with the game consoles and other activities like pool and air hockey etc. Well done.
Winnie
Stayed 4 nights in Dec 2023
Response from Sukma on 29 Jan,2024
It is a great pleasure of having you all staying with us and we were glad to hear that you enjoyed your overall stay. We were pleased to read that you liked the Kids Club and the daily activities offered as well as the prompt service rendered by the entire staff. We shall look forward to seeing you again very soon!
Lovely stay at Bali Dynasty Resport with my family. Food was lovely and fresh and the Irish Pub was fantastic for donner and dancing. Breakfasts were really good and the staff very helpful. We all had a great time. Some really excellent places to eat close to the Resort as well.
Geraldine
Stayed 3 nights in Dec 2023
Response from Sukma on 29 Jan,2024
Thanks for choosing to stay with us and for taking the time to post a review. We were pleased to read that you enjoyed the overall service and facilities provided, especially that you liked the Gracie Kelly's as well as the prompt service extended by the staff. We shall look forward to seeing you back again soon!
What a fantastic place. Kids enjoyed the kids suite and we didnt feel cooped up in the room. The dining options were fantastic as was the kids club that my kids enjoyed most days we werent out exploring.
Scott
Stayed 8 nights in Dec 2023
Response from Sukma on 26 Jan,2024
Thanks for visiting us and for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the restaurants and bars as well as the Kids Club facilities. We surely look forward to seeing you back again in the future.
Thank you for taking the time to share your experience from your recent stay with us. We were pleased to learn that you enjoyed your overall stay and we shall look forward to seeing you back again soon!
Great resort for a family holiday. And it is a resort , not a hotel. Friendly staff, great service and the kids are really looked after . Good kids pool - best I’ve seen in Bali . The delux rooms are a good size with cold aircon.
Marie
Stayed 1 night in Dec 2023
Response from Sukma on 29 Jan,2024
It is a pleasure of having you stay with us and we appreciated your time to post a review in this forum. We were pleased to read that you enjoyed the overall service and facilities provided, especially that you liked the Kids Water Fun Zone, the Deluxe room and amenities provided, as well as the prompt service rendered by the staff. We surely look forward to seeing you back again in the near future.
Thank you for visiting us and for taking the time to post a review. We appreciated your positive rating and hope to seeing you back again in the future.
8/10 Good
Kyle, Black River
20 Dec,2023
Kyle
Stayed 5 nights in Dec 2023
Response from Sukma on 26 Jan,2024
Thank you for choosing to stay with us and for taking the time to post a review. We were pleased to read that you enjoyed your overall stay and we shall look forward to seeing you back again soon!
8/10 Good
Nitin
Travelled with family and small children, Travelled with group
Everything was good and only thing which I don't like is the food options in breakfast. It's almost the same menu every day and the Indian cuisine in breakfast area was not authenticate and tasteless.
Nitin
Stayed 5 nights in Dec 2023
Response from Sukma on 29 Jan,2024
Thank you for visiting us and for taking the time to share your experience in this forum. We were pleased to read that you enjoyed the overall surrounding around the resort, and we noted your feedback with regards to the food variety at breakfast. I will shared this with our Food & Beverage team and rest assured that this has been looked at. We shall look forward to seeing you back again in the not too distance future.
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall surrounding around the resort, and we shall look forward to seeing you back again soon!
8/10 Good
Adeline
16 Dec,2023
Adeline
Stayed 2 nights in Dec 2023
Response from Sukma on 26 Jan,2024
Thank you for taking the time to share a review from your recent stay at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall surrounding around the resort, and we shall look forward to seeing you back again soon!
10/10 Excellent
Sachin
Travelled with family
16 Dec,2023
Liked: Cleanliness
The property is big but getting old, and the in-room features are very old. They need to add more amenities inside
Sachin
Stayed 5 nights in Dec 2023
Response from Sukma on 29 Jan,2024
Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We appreciated your feedback with regards to the things that need to improve, rest assured that we will make the necessary improvements. We shall look forward to welcoming you back again soon!
We stayed in a family room for 2 nights with airport pick up. Room was great and had a coffee pod machine, air con super cold which was great for Bali in December. Kids loved the pools.
Jacqueline
Stayed 2 nights in Dec 2023
Response from Sukma on 29 Jan,2024
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the room and amenities as well as the Kids Pool facilities. We shall look forward to seeing you back again in the future.
8/10 Good
Ketan
11 Dec,2023
Ketan
Stayed 8 nights in Dec 2023
Response from Sukma on 26 Jan,2024
Thank you for visiting us and for taking the time to post a review. We hope that we will have another opportunity in welcoming you back again soon!
Thank you for taking the time to share your experience following your recent stay at the Bali Dynasty Resort. We hope that we will have to seeing you back again in the future.
10/10 Excellent
Lee Michael
8 Dec,2023
Lee Michael
Response from Sukma on 8 Feb,2024
Thank you for visiting us and for taking the time to post a positive rating.
When i was looking where to stay the website said that the whole hotel was fully renovated. It definitely was not cause it looks exactly the same as 2008 , rooms are too old and dated and bathrooms have mould. Staff are wonderful but i would not stay here again for the price i paid.
Houssam Mohamad
Stayed 7 nights in Nov 2023
Response from Sukma on 29 Jan,2024
Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read your commendation of the entire staff and will certainly pass your compliments on. With regards to the room and facilities, rest assured that we will make a necessary improvement. We hope that we will have another opportunity in welcoming you back again in the future.
8/10 Good
bonnie
6 Dec,2023
bonnie
Stayed 11 nights in Nov 2023
Response from Sukma on 26 Jan,2024
Thank you for visiting us and for taking the time to share your experience from your recent stay with us at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall surrounding around the resort and we shall look forward to seeing you back again in the future.
This is a good solid option for families. There are a good range of rooms and plenty of options for keeping kids entertained. It's nice and quiet, and the overall cleanliness is very impressive. It misses out on direct access to the beach (although there is a back gate). A shade sail over part of the main pool would be a good addition because it's often too hot to stay out in the sun for long and there is barely any shade currently. Also, the buffet breakfast is good, but could do with a little more variety and faster turnover when things run out.
Andrew
Stayed 6 nights in Nov 2023
Response from Sukma on 29 Jan,2024
Thank you for taking the time to share your experience in this forum. We were pleased to read that you enjoyed the room and amenities, as well as the various activities offered daily. We appreciated your constructive feedback with regards to the pool shade and breakfast variations, rest assured that this has been addressed. We shall look forward to seeing you back again in the not too distance future.
Kids family suite ideal for a family. Room is spacious. Breakfast not much varieties but adequate to start off the day. Just find the power sockets are not enough or not at convenience location.
Verified traveller
Stayed 4 nights in Nov 2023
Response from Sukma on 29 Jan,2024
Thank you for visiting us and for taking the time to post a review. We were pleased to read that you enjoyed the overall surrounding around the resort, particularly that you found the Kids Suite to be spacious. We hope that we will have another opportunity in welcoming you back again soon!
10/10 Excellent
Mariann
19 Nov,2023
Mariann
Stayed 1 night in Nov 2023
Response from Sukma on 28 Nov,2023
Thank you for choosing to stay with us at the Bali Dynasty Resort and for taking the time to post a positive review. We surely look forward to seeing you back again in the near future.
Room was small for 2 adults and 2 kids. The hotel is old. Hotel is close to main kuta area and shopping centre. The buffet was terrible, I saw flies and cockroachs roaming around the food area.
Bhupinder
Stayed 2 nights in Nov 2023
Response from Sukma on 28 Nov,2023
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were sorry to learn that what we offered weren't up to your liking, especially the food provided at breakfast. We will certainly pay attention to the area that you highlighted and hope that you will give us another try to be at your service in the future.
10/10 Excellent
Nicole, Sydney
18 Nov,2023
Nicole
Stayed 6 nights in Nov 2023
Response from Sukma on 26 Jan,2024
Thank you for visiting us and for taking the time to share your experience in this forum. We were pleased to learn that you enjoyed the overall service and facilities provided around the resort, we shall look forward to seeing you back again in the future.
6/10 Okay
Liudmyla
18 Nov,2023
Liudmyla
Stayed 3 nights in Nov 2023
Response from Sukma on 26 Jan,2024
Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall surrounding around the resort and we shall look forward to seeing you back again in the future.
Thank you for taking the time to share your experience following your recent visit to the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall surrounding around the resort and we shall look forward to seeing you back again in the future.
2/10 Terrible
nathan
Travelled with family
12 Nov,2023
Disliked: Amenities
expensive food snd drinks! be careful of taxes not stated or included in final price! been to bali 15 times. was probably my last trip! cheaper to eat in australia! bali is now money gouging! this hotel is way overpriced
nathan
Stayed 3 nights in Nov 2023
Response from Sukma on 13 Nov,2023
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were sorry to learn that you felt the prices were too expensive, we do endeavour to provide value for money within the resort and we normally receive most favourable feedback with regards to this. We regret to read that you will not return and hope you had a great day.
Frequent visitor to Dynasty. Has something for everyone. Easy access to beach, shops and restaurants nearby. Notice the level of service has dropped over the last couple of years. They give you benefits by booking direct, however the value doesn't equate to savings made by booking with a third party
Tracy
Stayed 4 nights in Nov 2023
Response from Sukma on 13 Nov,2023
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall service and facilities provided around the resort and we shall look forward to seeing you back again in the future.
This was a great place to stay for the last part of our Bali trip. The staff were lovely and the food and drinks were yummy! We especially liked the Irish pub and the swim up bar. There were restaurants, shops and spas all within walking distance too, which was nice for when we wanted to leave the resort.
Kate
Stayed 2 nights in Oct 2023
Response from Sukma on 8 Nov,2023
Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall service and facilities provided around the resort, especially that you liked the food and beverage selection, the Gracie Kelly's Irish Pub as well as the prompt service rendered by the staff. We shall look forward to seeing you back again in the future.
Thank you for taking the time to share your experience following your recent stay with us here at the Bali Dynasty Resort. We were pleased to read that you liked your overall stay and we shall look forward to seeing you back again soon!
Pros: Great breakfast options, lots of activities, close to the beach.
Cons: Check-in was suppose to be available at 2 p.m but was pushed back several times. Early check-out time compared to other hotels, and when asked for late check-out, it was denied. Wifi was incredibly weak. The hotel room I stayed in was so humid that my clothes and bed sheets became damp and smelled awful the next day.
Nicholas
Stayed 4 nights in Oct 2023
Response from Sukma on 7 Nov,2023
Thank you for taking the time to post a review following your recent stay with us here at the Bali Dynasty Resort. We were pleased to learn that you enjoyed the food selection at breakfast as well as the various activities and entertainment offered. We noted your feedback with regards to the Internet connection and the room humidity, rest assured that we will make the necessary improvements. We hope that we will have another opportunity in welcoming you back again very soon!
Everything was good, we never stay twice at the same place but we already talking about our next visit.
Kids club has a group for older kids, service at the pool, daily activities, reasonable prices, friendly staff, close to Water Bom!
Richard
Stayed 8 nights in Oct 2023
Response from Sukma on 24 Oct,2023
Thank you for taking the time to share your experience from your recent stay with us here at the Bali Dynasty Resort. We were glad to read that you enjoyed the overall service and facilities provided around the resort, especially the Kids Club facilities and the various activities offered as well as the friendly service by the staff. We shall look forward to seeing you back again soon!
Cannot fault the love and attention the members of Dynasty show towards guests. We were always welcomed, looked after and had the opportunity to create the best hoilday memories. Thank you for your care and attention towards details on our trip, we cannot wait to return.
Jody
Stayed 6 nights in Oct 2023
Response from Sukma on 23 Oct,2023
Thank you for taking the time to share your experience following your recent visit to the Bali Dynasty Resort. We were pleased to read that you enjoyed the overall service and facilities provided around the resort, especially that you liked the prompt service rendered by the staff. We shall look forward to seeing you back again in the future.
Thank you for taking the time to post a positive review. It is a great pleasure to read that you liked the overall surrounding around the resort and we shall look forward to seeing you back again in the future.