I booked my room 9 months in advance and got nothing like i requested. I had a room poked right down the end of the resort over looking a water tank. Considering i upgraded to a deluxe room with garden views i was extremely disappointed.After mentioning my disappointment to reception i was told there's is nothing we can do for you in quiet a abrupt manner. Hotel is in need of some definate upgrades, looking very tired. The service i received at check in was terrible. Definitely a let down coming from a cheaper budget hotel i stayed in 7 nights prior to this that you could not fault.