Ratings based on 1,409 verified reviews

4.1 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Perth

Posted 20 Aug, 2019
Swimming pool was too small for the complex we struggled to find a sun lounger every day.
Comment from Hotel Management
20 Aug, 2019 by Public Relations Team, Hotel Management
Dear William, Warmest Greetings from White Rose! First of all, thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your feedback with us. We are saddened to know that you left our resort with unresolved issue. Here we would like to offer an explanation with regards. We are encouraged to keep delivering the best service always, and make everyone's stay memorable and fun. However, at the moment, we are in the process of replacing the old and broken sunbeds with new sunbeds. That's why, many sunbeds might go missing and looks like a lot of spaces near the pool without sunbeds. We apologize that it makes your holiday a little bit inconvenience. We hope that our other service still could live up to your expectation. We understand that you have poor impression towards our resort because of this issue. We hope that we are able to welcoming you back to our resort, and hopefully we can create a beautiful memory for you. Best regards,
5 out of 5
by a verified traveller

Posted 11 Aug, 2019
Lovely hotel in the town, excellent location as when in the hotel it was very peaceful and tranquil because of the beautiful gardens and land around it. Staff were extremely accommodating and only paid $35 to keep our room until 18.00 for a late checkout.
4 out of 5
by a verified traveller

Posted 8 Aug, 2019
The hotel is very close to shops, bars and restaurants, and a very busy night life. The breakfast is excellent with a wide variety of food on offer. The pool is beautiful and clean. The rooms are spacious. I would recommend.
Comment from Hotel Management
9 Aug, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from Legian! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your honest review with all of us. We are glad knowing that you are satisfied with our resort, along with the central location which is near with small shops, bars and restaurants, also our breakfast choices. We always maintain our resort and service to always provide the best and always the best in any given situation and time. In the end, we are really looking forward to welcoming you back for another getaway with us, hopefully soon! Best regards,
4 out of 5
by a verified traveller

Posted 4 Aug, 2019
Comment from Hotel Management
9 Aug, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from Legian! First of all, thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your honest experience with all of us. We are glad knowing that you are satisfied with our service and resort. With this feedback, we are looking forward to welcoming you back for another getaway with us. Best regards,
5 out of 5
by a verified traveller

Posted 31 Jul, 2019
Great location. Beautiful grounds. I was treated to a birthday cake upon arrival.
Comment from Hotel Management
9 Aug, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from Legian! First of all, thank you for choosing White Rose Kuta Resort, Villas & Spa. We are glad knowing that you loves our resort, along with the central location, our greeneries, and the little surprise from us for your birthday. We are really looking forward to welcoming you back for another getaway with us, and be ready to get another surprise! Best regards,
3 out of 5
by a verified traveller

Posted 30 Jul, 2019
Comment from Hotel Management
9 Aug, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from White Rose, Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad to received a feedback for our hotel and service. Hopefully we have a chance to welcoming you back, and provide a better service that could live up to your expectation. Looking forward to welcoming you back! Best regards,
5 out of 5
by a verified traveller

Posted 25 Jul, 2019
Comment from Hotel Management
29 Jul, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from White Rose, Thank you for choosing White Rose Kuta Resort, Villas & Spa as your accommodation in Bali. We are glad to know that you are satisfied with our property and service. With this review, we are looking forward to welcoming you back as our repeater soon! Best regards,
4 out of 5
by a verified traveller

Posted 21 Jul, 2019
Check in was extremely slow. Otherwise great location and reasonably quiet
Comment from Hotel Management
22 Jul, 2019 by Public Relations Team, Hotel Management
Dear valued guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are delighted learning that you loves our central location, and comfortable enough to take a rest in the resort. On the other hand, we have noted your feedback regarding the slow check-in process. We'll review it, and make sure an immediate action would be taken to meet the guest expectation. Once again, we apologize for inconvenience. Please know that we are encouraged to keep delivering the best and only the best in any given situation and time. In the end, we are really looking forward to welcoming you back to our warmest hospitality, hopefully soon! Best regards,
4 out of 5
by a verified traveller

Posted 20 Jul, 2019
The hotel ambience was good but it is not recommended for people going for sightseeing as Legian Street has very bad traffic jam. The hotel breakfast and toiletries were good. The location is good for those who want to go shopping and clubbing at Legian Street.
Comment from Hotel Management
22 Jul, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from White Rose! Thank you for taking times writing this review for us. We are delighted learning that your stay with us went pleasantly and could live up to your expectation. We are happy that you loves our resort's ambiance, breakfast service, and the amenities in the room. Please know that your kind words would be taken as an encouragement for us to keep delivering the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us during your next trip to Bali! Best regards,
4 out of 5
by a verified traveller

Posted 18 Jul, 2019
Comment from Hotel Management
22 Jul, 2019 by Public Relations Team, Hotel Management
Dear beloved guest, Warmest Greetings from White Rose, Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are delighted learning that your stay with us went pleasantly, and we are looking forward to welcoming you back for another getaway with us! Best regards,