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Reviews of Sakura Terrace

3 out of 5
Sakura Terrace
1-1 Karasuma-cho, Higashi-kujo, Minami-ku, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 555 out of 1003 reviews" "
Rating 8 - Good. 353 out of 1003 reviews" "
Rating 6 - Okay. 67 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cierra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Conveniently located right in front of Kujo station and only a 10 minute walk to Kyoto Station, making transportation super easy! The hotel was super clean and the rooms were spacious and comfortable. The hotel staff was super friendly and even provide one free drink per guest who show their room key each evening! We loved this! I highly recommend paying for their breakfast tickets. Their breakfast is amazing and made it really easy to eat on property before heading off on our daily adventures. The hotel also provides everything from shampoo to sleepwear, which we loved. We would definitely stay here again!
Stayed 3 nights in Mar 2024

8/10 Good

Masao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Internet connection is very awful.
Stayed 4 nights in Apr 2024

8/10 Good

Konjit

Very convenient. Nice people.
Stayed 5 nights in Apr 2024

6/10 Okay

Wendy

Front desk staff and restaurant staff were nice. Good breakfast buffet with lots of selections. However the room mattress was sagging and you can feel the spring. Pillow was hard. We stayed for 4 nights. In the 2nd days, no house cleaning, only replacing soiled towels. During night time, you can hear the noise of traffic
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. I liked the free welcome drink per day. The smoking section was nice. All employees I interacted with were very nice. My only complaints are the lack of outlets in the room. There's not really any outlets near the bed. And the wifi not being very good. In other hotels I've stayed at in Japan, each room had it's own individual wifi and was faster. But it was only a 7 minute walk from the shinkansen train station. Two 7-11s within a 3 minute walk. Many shrines within a 20 minute walk. Breakfast was pretty good! But get to breakfast super early because it can sell out. Overall I had a really good time here, nothing major to complain about. Just small nitpicky things.
Stayed 3 nights in Apr 2024

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located hotel with spacious a spacious room. Free coffee was excellent and welcome drinks were complimentary. Could improve on their wifi connection as unable to use during high traffic times especially in the evening
Stayed 3 nights in Mar 2024

8/10 Good

Joshua

Stayed 3 nights in Mar 2024

2/10 Terrible

Byambajav

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel right next to metro clean and large room for Japan
Stayed 1 night in Mar 2024

10/10 Excellent

Maria, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was wonderful. Ease of check in and check out process was quick. We were early too so we were able to have our bags stored for the day. Complimentary drink every night was a lovely surprise. Highly recommend this place. We had a corner double room and views were fantastic!
Stayed 5 nights in Feb 2024

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent Amenities and Excellent Hospitality
We had an incredible experience the week that we stayed here! Staff was incredibly polite, and eager to help us out when needed. Due to a change in plans we needed to reduce the length of our stay by one night, and the female manager personally spoke with a representative from Hotels.com to help us resolve it. The spa was pretty big and had all of the ammenities one could need. Our room ammentities were refreshed every single day. This location is only 1 stop from Kyoto station or a quick 10 minute walk, also located close to restaurants and convenience stores.
Stayed 5 nights in Jan 2024

8/10 Good

Quentin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jongkol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ดีทุกอย่าง ยกเว้น wifi

10/10 Excellent

Tat Yu

Liked: Amenities
The staff are very helpful. The buffet breakfast is impressive (several kinds of juice, smoothies, salad, bread, meat, dessert, soup, fruit, etc.). Room cleaning is good. Self service laundry is free of charge. Since the guests tend to leave their laundry unattended, it may take time to wait for people to clear the washing and drying machines. Guests can also experience Japanese style public bath. The location is convenient beacause it nears a subway station (Kujo) and it takes about 7 mins walk to Kyoto station.
Stayed 5 nights in Dec 2023

10/10 Excellent

MAKIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, nice welcome drink, new property with good cleaning service
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location; lots of Rules…
Near station & metro, convenient location. (Ladies’) public bath was nice & relaxing, although relatively small in size. Good-sized room, comfy bed, but room lacking in clothes storage ( just 4 clothes hangers, no hooks nor drawers). Nice “ welcome drink” free each evening & coffee/ tea etc downstairs- but ( non- smoking) lounge area smelled of cigarette smoke, so we had to take drinks to our room. We also found it off- putting that there were notices plastered everywhere about guests not being allowed to do this & that. I won’t book this hotel again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Hotel
This hotel went above and beyond to make their guest feel welcome. The staff is very friendly. The nightly complimentary drink was a nice way to cap off a day of touring the city. The buffet had an array of delicious options. The room was comfortable and had a nice balcony that was great for relaxing. We could see Tojii Temple (the pagoda) from our room which was so cool. The shower pressure was also great. Overall, we really enjoyed our stay and would highly recommend this hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Samantha

Stayed 4 nights in Nov 2023

10/10 Excellent

stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful stay. Nice public bath. Great breakfast. Room clean and spacious.
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Stayed 2 nights in Nov 2023

10/10 Excellent

Diana

Liked: Staff & service, amenities, property conditions & facilities
Good location, easy to get to transport, rooms good, staff friendly, breakfast good, like coffee help self, welcome drink nightly great bonus, would stay again
Stayed 11 nights in Oct 2023

10/10 Excellent

Jack, VANCOUVER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Nov 2023

6/10 Okay

Tita

Travelled with partner
Disliked: Staff & service
Not friendly hotel personnel.,not accommodating and not helpful. The good side is a walkable to train station.
Stayed 4 nights in Nov 2023

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a subway exit - very convenient. Their laundry facility had three washers and four dryers and it was free to use! They even provided the detergent. Nice lounge and daily complimentary drink. Bottled water was not provided in the room, but you could ask for it from the front desk.

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and worth the price. Free welcome drink was much appreciated.
Stayed 1 night in Nov 2023

10/10 Excellent

Kasey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drinks
Stayed 4 nights in Nov 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome drinks each night was a nice touch
Stayed 5 nights in Oct 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Michiko

Liked: Cleanliness
The ac did not work very well. The staff came and didnt fix it. Then the manager came. He said it only goes up to 23, so it was still warm. That same manager made a big deal about us getting extra room keys and forgetting our breakfast coupons when the other staff looked our room number and name up.
Stayed 4 nights in Oct 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options in the area. But love that it's right on a transit line!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lucy

Travelled with partner
Loved the breakfast buffet and complimentary drinks every night of your stay. Absolutely wonderful stay
Stayed 6 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just south of the Kyoto train station, and had iimmediate access to the metro. Great breakfast, onsen, and clean rooms. I can't say anything negative about it, except perhaps that the hallways needed a rug shampoo. Otherwise excellent :)
Stayed 3 nights in Oct 2023

10/10 Excellent

Harmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is compact and basic, but I had the superior room which had a lovely balcony with a beautiful view. The breakfast is awesome and the public bath is really nice as well. Location is great as well. Overall very comfortable
Stayed 4 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone super nice and helped us with our luggage, very professional staff
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for trains, enjoyed the complementary beverages in the evenings at the end of long sightseeing days.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time staying at Sakura Terrace. The front desk staff and housekeeping were very friendly and accommodating throughout our stay. The breakfast buffet was amazing! The public bath was very clean. The lounge area was very nice place to relax and have a drink. The book gallery added a very nice touch. This place was conveniently located 10 minute walk from Kyoto Station. The Karasuma Subway Line was right outside the door. You could get to and from Nishiki Market very easily using the subway. We felt like first class guests with the every day free Welcome drink. Housekeeping came in everyday to give us fresh towels and replenish our amenities. The free laundry service was also a very nice touch. We had to wash our clothes every other day because of hot and humid it was. I would definitely stay at Sakura terrace again. The only thing I wasn’t happy about were the other tourists. There were some rude tourists visiting who did not try to speak Japanese and became rude with staff.

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay. Comfortable beds. Onsen baths available. Very good breakfast. A free alcoholic drink every evening. Staff are friendly and helpful. Hotel is walking distance from Kyoto main travel station. Only inconvenience was the safety deposit box in the room didn't work. Had to use main box in reception area. Overall 4 stars.
Stayed 5 nights in Sep 2023

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Mehmet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our 1 night stay at this hotel. Especially the breakfast variety was above many other hotels we have visited in Japan.
Stayed 1 night in Aug 2023

10/10 Excellent

Wen-Chiunn

Travelled with family
Stayed 5 nights in Jun 2023

10/10 Excellent

Ky

Liked: Cleanliness, staff & service, property conditions & facilities
Classy experience, nice breakfast/public bath/facilities, clean rooms, and the staff is friendly and informative. Definitely recommended!
Stayed 5 nights in Jun 2023

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is a metro station right next to the front door and Kyoto station is about a 10 minute walk away. The public bath is nice and big and the rooms are comfortable with good amount of room for luggage. Breakfast is tasty and has a good selection of different dishes. The free tea and coffee is very welcomed and one free drink from the bar every night is a fun perk.
Stayed 5 nights in Jun 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Jan Hendrik Johannes Jacobus Le

Liked: Property conditions & facilities
Staff were friendly and helpfull. Rooms neat and tidy
Stayed 5 nights in May 2023

10/10 Excellent

Kawika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023