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OKU Andalusia – Alcaidesa
6/10 Okay
"While there were many positive aspects of our stay, several service issues fell below the standard expected of a 5-star hotel, which made our overall disappointing. On arrival, we received a warm welcome, a buggy transfer to our room, and the room itself was excellent-spacious, bright & comfortable. However, we were informed a safe would be installed in our room, and despite multiple reminders over 2 days, this never happened. The main issue throughout our stay was the buggy service. On several occasions, we waited 30+ minutes after requesting transport, requiring multiple follow-ups before a buggy arrived. This was particularly frustrating when attending a wedding, as despite arranging transport in advance, no buggy arrived and we were forced to walk to the lobby while our taxi waited. The staff were consistently friendly, polite, and clearly doing their best. Unfortunately, it felt as though the buggy service was under-resourced for the size of the resort. Our final impression was also disappointing. Checkout involved a lengthy queue, largely due to early check-ins being processed, and when we eventually reached the desk there was no enquiry about our stay or farewell. That said, there were highlights. The staff's attitude was excellent, the room was beautiful, and the breakfast was outstanding. I hope the hotel reviews its buggy operations, as improving this area would significantly enhance the guest experience and better reflect the quality expected of a 5-star property."
Ohtels Campo De Gibraltar
10/10 Excellent
"localizacion"
Hotel Estepona Plaza
10/10 Excellent
"Beautiful hotel with tranquil views over a small plaza with a fountain tinkering away. Fantastic breakfast, that orange juice?!?!? Yum!"
Hotel Encinar de Sotogrande
10/10 Excellent
"I have stayed at the Hotel Encinar many times. The staff are fabulous, and it's a convenient location. Great facilities, looking forward to my next visit."
AC Hotel La Línea by Marriott
8/10 Good
"Front desk staff were very helpful."
Hotel Tarifa Lances, a member of Radisson Individuals
8/10 Good
"Nice location"
Ona Valle Romano Golf & Resort
8/10 Good
"Apartment was spacious with fully functional kitchen and living room.very nice terrace and outdoor chairs with dining table . Swimming pool was nice Good location Apartment has no tea kettle or tea bags"
Pierre & Vacances Resort Terrazas Costa del Sol
8/10 Good
"The property was large but didn’t have all facilities available as advertised. The property is pretty remote and you need to taxi everywhere although there are lovely restaurants within 15 minutes drive The property was very clean and has a large pool also immaculate The staff were very accommodating and helpful"
SO/ Sotogrande Spa and Golf Resort Hotel Costa del Sol
6/10 Okay
"We had a nice holiday but have definitely stayed in better 4 star hotels. There should definitely be a shuttle service to the marina as taxis are extortionate if you don’t have a car. The way the grounds / restaurants / bars are designed could be improved. More casual places to eat and drink during the day are needed. Disappointing we were told when booking we’d have access to la reserve and then being told on the day we didn’t. Also advised late checkout looked possible for the next day and then 12 hours later being told no!"