Reception

Reviews of Ombak Villa Langkawi

4 out of 5
Ombak Villa Langkawi
Lot 78, Jalan Kuala Muda, Padang Matsirat, Langkawi, Kedah

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 320 reviews" "
Rating 8 - Good. 123 out of 320 reviews" "
Rating 6 - Okay. 52 out of 320 reviews" "
Rating 4 - Poor. 27 out of 320 reviews" "
Rating 2 - Terrible. 21 out of 320 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nur Hajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true place to relax and big rooms with good amenities and a hot tub all in one 👍 nearby to the airport even though we took an early flight in the morning it was not so rushed as it is very near. Buggee service to doorsteps.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous resort and is fairly priced compared to other resorts. Service and staff were very nice. We didn't have the food there as we spent much time by Pantai Cenang. Overall, definitely worth the price.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mary Ann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was very nice - everyone friendly and efficient. The food became a bit boring after the 3-4th day and the evening waiters seemed very inexperienced and difficult to communicate with and couldnot answer questions. The rest of our stay was excellent. the design of the room to leave a long desk behind the beds and in front of the closets was ingenious and very useful for work. Plenty of electrical plugs, too.
Stayed 8 nights in Jun 2023

8/10 Good

Selamat

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location very conducive for resort like. Near to the airport.
Stayed 4 nights in Mar 2023

6/10 Okay

Ahmad Azmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is almost similar everyday :( Rooms are very far from parking and need walks.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

2/10 Terrible

Noorazman

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Very Bad
Very bad experience. No coffee house at night. Service very slow . Phone call unanswered .worsed
Stayed 2 nights in Jul 2020

8/10 Good

Wanie, Kuala Lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with nice landscape. But breakfast buffet not worth at all.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access to everywhere in the Island room was clean and large size
Stayed 5 nights in Dec 2019

8/10 Good

Shin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay but...
The hotel is amazing with their great location just in front of the beach and friendly staffs. Only the problem was it took long time to clean up the room. Our room has not been cleaned up until 4pm...
Stayed 3 nights in Dec 2019

10/10 Excellent

Zul, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is peaceful. The rooms are large. Good view from every room. Nice landscape.
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very enjoyable stay in this hotel, the hotel is near to both cable car and the airport.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent landscaping with information about type and benefits of certain plants grown within propertie were displayed. Staff very helful and accomodative. Their smiling faces always there to greet you. Highly recommended for your stay in Langkawi.
Stayed 2 nights in Dec 2019

6/10 Okay

Mike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Well kept facility, however it does not have a beach as it indicates it would in their photos. It’s a sleepy resort that is good for a honeymoon or family trip. Don’t expect to find much entertainment or excitement with this place.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A combination of old charm and modern lifestyle. Great Place.
Stayed 2 nights in Nov 2019

10/10 Excellent

Manami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Langkawi island
The property is in the nature. The staff members are very friendly. Breakfast choices are somewhat limited, but they have plenty of food. I especially liked fresh Roti and vegetable dali curry. There are some kinds of bread, rice, fruits, porridge, salad and vegetables. The internet is very weak, but it looks like throughout Langkawi island, Wifi seems very weak. It is sufficient to send messages and texts, but not so convenience for videos and uploads heavy files etc... The Langkawi island is very beautiful, lots of things to see. We came here with a group of friends and family (16 people in total), and island hopping was excellent activities. Most of the activities exceeded our expectation. We really loved the stay here.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Anonymous

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very disappointing. There was no private beach nor were you aloud to swim. Looked more like a swamp. Overall friendly but unhelpful staff particularly reception and breakfast area. Side note; housekeeping and garden staff were very friendly. Although breakfast is until 10:30. Most of it was already gone by 10 and would not be refilled/ restocked. No variation whatsoever. This was mentioned but not changed.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
GreAt Ambient
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool too small & not have any attraction for adults
Stayed 1 night in Mar 2019

8/10 Good

Edwina

Liked: Staff & service, property conditions & facilities, room comfort
Ombak Villa Langkawi
Pool had absolutely stunning views. Staff were great. DELICIOUS meal at the Al Shallal Restaurant, order the Baba Ganoush!! I'm still drooling thinking about it. Go see Syawal and he will treat you well! Room was styled exactly as pictured, a few stains on rugs, a little damage to our room, but that was from previous guest usage. A little maintenance done to room would've greatly improved the overall appearance. For some reason, at times we could smell sewage coming from the air vents, but that only lasted for minutes. I would definitely return to this hotel. Beautiful location.
Stayed 3 nights in Feb 2019

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at Ombak Villa, Langkawi - great staff and great weather for our stay. Would recommend staying here!
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room and the surrounding...need to improve on food selection for breakfast.
Stayed 2 nights in Jan 2019

10/10 Excellent

Cp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for a relaxing holiday
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with nice view. but menu for breakfast is limited and not worthy with the price.
Stayed 2 nights in Nov 2018

8/10 Good

mohammed, sydney, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Room is clean and very close to beach
Room is clean and close to beach. Nice family friendly hotel. My son enjoyed the pool.
Stayed 2 nights in Jul 2018

6/10 Okay

Tom, Aus

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nice property but the beach is not for swimming the facilities are ok it is away from anything which is a downside but most of all I was unhappy with service staff in restaurant terrible and food was ordinary has to improve a bit for me too stay again all the best
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach and comfortable
Very close to the beach, 50m away. The swimming pool is nice and not crowded. The room is nice, a bit wet but was ok. No mosquito in the room.
Stayed 3 nights in Apr 2018

8/10 Good

Linus, Singapore

Liked: Staff & service, property conditions & facilities
Nice Resort near to airport
This is a comfort property to stay with family. The Rooms are spacious and well maintained. You get free parking, good breakfast and restaurant food. The staff was friendly and makes you comfortable. The pool is nice, gives feeling of infinity pool. The resort is a bit far from main areas like Cenang but if you rent a car, you can easily reach within 15 mins. Had a good stay. The property is not too big, but they still offer you a buggy to move around which is good for old folks. Only thing we didnt't like was we saw a lizard in bathroom. But it was fine otherwise.
Stayed 3 nights in Mar 2018

2/10 Terrible

LL, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricy for lousy service & poorly maintained rooms
I've booked 2 rooms, arrived at 3.15pm to check-in, and it took them 45mins to have only ONE room ready, I was with a baby asleep in arms waiting wishfully hoping to have a room within minutes, since it hotel's policy on checking in is from 3pm onwards. The reason they gave was that the housekeeping was still cleaning up the room. Hello, 3pm check-in time, and only one room ready for me at 4pm?! And it wasn't full house on my days there though. Secondly, at almost 5pm i get my second room ready, just how disappointing it was to see nest of ants were crawling at the pantry area, hence walked to 2 rooms away to talked to housekeeping staff to come over to the room to clean out the ants. The staff just sprayed some insect repellent, and to my dismay it wasn't pleasant as I was with a baby of 1 year old, I wouldn't want the baby to be in it inhaling the chemicals. (Thirdly)Hence, we walked all the way to the reception to request for a change of room. We got a new room, and when we went for a shower at night, the water pressure was too small that we couldn't even project it when facing up the shower head. bathed in scarce water supply. The next morning, I wanted to prepare milk for the baby and to my disappointment again i saw nest of ants crawling all over the pantry area. Fourthly, went for quick lunch because we missed breakfast due to settling the baby, no room service for food before 12pm, went to hotel's restaurant, took 45mins to get our lunch, only 2 tables of customer
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Staff were polite, helpful, curtious and welcoming. Pool area was awesome. Gym room needed to be air conditioned. Room felt old, could be cleaner as well.
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort hotel but no beach to enjoy the coast
Overall the resort was well managed. Need to boost the security checks at the entrance. Breakfast was ridiculously expensive, the price doesn't match the food provided in terms of quality & quantity.
Stayed 5 nights in Mar 2018

10/10 Excellent

Mohammed Fairuzzaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view at the sea and trees
It is nice villa with good view at the sea and plant. One night, after we came back to the villa and found the door was unlocked at the backyard at the ground floor. Luckily, our luggage and things were all right. I advise all doors should be locked at all times when the guests go out.
Stayed 2 nights in Feb 2018

8/10 Good

Firdaus, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great sea view
Stayed for 4 days in Ombak villa. Getting to the hotel from airport took us less than 5 mins. Nice & clean room. Will definitely come back again in the future. Only down side is the limited variety of breakfast. Everyday is the same without much changes to the menu
Stayed 3 nights in Jan 2018

8/10 Good

Pony, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and helpful staffs.
It was a great hotel stayed experienced. Will love to book the same hotel stay again.
Stayed 3 nights in Dec 2017

6/10 Okay

Pei Li

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff service at counter is bad
Overall staff is good, except the reception counter staff.
Stayed 3 nights in Dec 2017

8/10 Good

Wong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff need to train
Overall is good just that we can’t get to stay next to each other even we having a same booking number... 2 family stay in different block of the building... the staff not even help us to arrange .. n she blame I didn’t mention we want to stay next to each other... my kids is very upset on the room arrangement
Stayed 1 night in Dec 2017

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous stay
nice hotel with quiet environment, good food at the cafe too
Stayed 2 nights in Nov 2017

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a beautiful stay ,very kind and helpful staff, near the cable car and ten minutes drive to public area , amazing view, the only thing that they have to improve the wifi
Stayed 3 nights in Jul 2017

6/10 Okay

Robert , Penang

Liked: Staff & service, room comfort
Close to Langkawi international airport
The hotel is just 5 min drive from Langkawi international airport. Front line check in was fast. The room was a bit old but is clean. Breakfast was not much of choices.
Stayed 1 night in Jun 2017

10/10 Excellent

Ruth, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and Family Friendly
The hotel was serene. I felt very safe during my stay there with my 5 year old and 3 month old children. Nice views of the sea although no swimming is allowed. I would not hesitate to stay here again.
Stayed 2 nights in Jun 2017

6/10 Okay

M&F, JAPAN&FRANCE

Liked: Cleanliness, staff & service, room comfort
good enough,very close to airport(10 min) by taxi
Isolated location . Pretty far from main place. ex Cenang beach area (20-25min) by taxi (25-30MRY depend on driver) We rent a scooter in Cenang so we were driving around in the island such as Kuah area and waterfall etc
Stayed 3 nights in May 2017

10/10 Excellent

Eja, KL, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and peaceful
Really good for tourist who likes calm and peaceful place. Strategic location between Chenang beach and Sky Bridge.
Stayed 2 nights in Feb 2017

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ombak Resort at Langkawi
Excellent services. Friendly staff. Good food. Beautiful environment, I enjoyed the stay and look forward to return again.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Nice hotel beautiful views
Rooms were comfortable washrooms were clean. Room service was below average. Housekeeping and reception never answered calls after night. Overall a good experience.

6/10 Okay

Gautam, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good Hotel..but Not so Friendly Staff
We checked into the hotel for a 5 Night 6 Day Trip to Langkawi. The Hotel is near to the airport but away from most of the Attractions. Check-In experience was good. The behavior of the staff was a bit odd, if you ask them for something they would direct you to the location rather than bringing it to you (Specially during breakfast). One day we went out and came back after 4 hours but room was still not cleaned, I asked the Room service and their response was pretty odd . Sir we clean rooms one by one and your room turn has not yet come. They expect us to be out of the room all day I guess! Few days they didn't even fill the toiletries. I booked Mangrove tour with them and in my card statement it was charged 5 times the value of the Tour.