Desk, free WiFi, bed sheets
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Reviews of Sunderland Motel

2.5 out of 5
Sunderland Motel
19 Jalan Pandak Mayah 5 Pusat Bandar, Kuah, Langkawi, Kedah

Reviews

5.8
Rating 10 - Excellent. 2 out of 33 reviews" "
Rating 8 - Good. 4 out of 33 reviews" "
Rating 6 - Okay. 18 out of 33 reviews" "
Rating 4 - Poor. 6 out of 33 reviews" "
Rating 2 - Terrible. 3 out of 33 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat room
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room but pathetic wifi (NO Internet)!
Wifi doesn't work! Even email doesn't open. And the staff does not care a bit about it. They just say it is like this, can't do anything. Then please remove Wifi from your online listing if you can't do anything!! Also, the first room they gave me had an issue in the toilet - the commode was leaking!! Can you imagine!!! Upon raising the issue, I was offered another room.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
God staff, dirty room.
Two friends and I stayed two nights here. While the staff seemed very friendly the room was gross. Ants everywhere, dirty sheets and loads of toothpaste caked on the sink. We would have cancelled the second night but we payed online and couldn't get a refund.

8/10 Good

Juice85lts, U.K.

Liked: Property conditions & facilities, room comfort
Great sleep
The rooms we're rather comfy good size, but the sheets and towels were stained and had burns in them. The hotel need a bit of a dust but for a budget motel, I had a great night sleep.

2/10 Terrible

Varun, Kuala Lumpur, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly Motel with no cleaning provided in rooms
Do not visit this Motel. Worst experience ever. Smelly corridors due to rotting garbage in rooms. No cleaning services provided during stay (4 nights)

6/10 Okay

Dimsi, Sri Lanka

Disliked: Staff & service
Perfect Location for Duty Free Shopping
You get value for money on your room. However as mentioned by the other reviewers they wouldn't clean your room during the stay. I stayed 3 nights & fortunately for me the room key failed to ignite electricity supply on the second night so they gave me a new room. Biggest disappointment is the attitude/ability of the hotel staff to help you on any other request. In my case I wanted to arrange a taxi to Kuah Jetty early morning (6.45AM) as I had to catch the first ferry to Perlis so approached the front desk to help me arrange a taxi as I noticed although the taxi stand is just next door there are hardly any taxis at the stand during that time ( I checked previous morning). Staff maintained they cannot arrange a taxi & asked me to go to the stand in the morning. In the morning as I predicted there was no taxis in the stand I had to pull my luggage & go to My Hotel which is 500m away and request the front desk & thank god they had 24 taxi service.

6/10 Okay

Muhammed, Funtua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Due to renovation at the time of my stay the wi ri worked only at the reception are not in the rooms

6/10 Okay

ai lian, Chester

Disliked: Room comfort
Average with no windows
Budget hotel, was okay for an overnight stay waiting for the ferry

6/10 Okay

Verified traveller

Disliked: Cleanliness
good
the internet connection was good. No breakfast,,, downpoint!

6/10 Okay

salmi

Disliked: Property conditions & facilities, room comfort

8/10 Good

Hyunjoo, Korea

Emmm
Pretty good

6/10 Okay

Teh, Kuala Lumpur, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Affordable & nice location
Price is the most attractive factor to choose this motel. The location is great as it is situated in Kuah town whereby there are lots of amenities nearby. The service is also great, but the room is just a normal room. The room is basic, aircon is not freezing (no issue for me), toilet is a bit smelly but it is clean (weird), hot shower is ok, soundproof is the main issue to me as i can hear people walking & talking along the corridor. This motel is highly recommended for budget travellers.

4/10 Poor

nazatie, Penang,Malaysia.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Motel near the town
Difficult to park the car because every night there is a night market in front of the motel . No holder of a bathroom inside and hard to open . Slow reaction time in tell and no action .

10/10 Excellent

ramesh, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
we stayed in budget room 58 RM per day, its cheap and neat , worth more than 58 RM

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was so bad I decided to go anonymous...
Room was too small and very very very basic. Bed and pillow in very bad condition. Bathroom smell like some toxic gas. WiFi unstable.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
value of money
everything good.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

6/10 Okay

Verified traveller

Located away from tourist spots.
Located away from tourist spots, near night market .

6/10 Okay

J, malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
nice location but bad room condition
nice location but bad room condition, mattress were all spoilt and sleeping on spring.

4/10 Poor

dsuraya, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for shopping
the mattress hard like plywood timber and the electricity will stop about 11.30 am...

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Silvia

Liked: Property conditions & facilities
Disliked: Staff & service
Not bad, depending on what you're looking for :)
The Motel is nothing special... but totally ok. We stayed just one night before taking a flight. Around the Motel there is nothing but shops, supermarkets and restaurant.... it's not a beautiful area, but very good if you have to buy some stuff... especially chocolate and sweets :)

6/10 Okay

Verified traveller

Liked: Staff & service
โอเคดีครับ ราคาถูก ถ้าไม่เรื่องมากและเช่ารถแล้ว แนะนำที่นี่ได้เช่นกัน

6/10 Okay

Verified traveller

가격대비괜찮았음

6/10 Okay

NINI, ipph

Disliked: Cleanliness, property conditions & facilities, room comfort
penginapan sementara
teruk cadar xditukar tilam keras

4/10 Poor

Jacob, Sweden

Disliked: Cleanliness, staff & service
Near duty free shopping
The motel is located near the sea and a lot of duty free stores. If you're not in Kuah for shopping I don't think this will give you anything. Some of the staff were quiet friendly but the one at the check out didn't want to help us call a taxi which I thought was rather unhelpful, though it was in the morning and not a lot of them in the streets. Our room had two single beds and a small toilet so I think it was OK for the price if you just are looking for somewhere to sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunderland
just nice!

6/10 Okay

Tom, Vallensbaek

Liked: Cleanliness, staff & service
ikke en oe jeg vender tilbage til
Vaerelset var virkelig tilfredsstillende til prisen, det ligger lige i bymidten med let adgang til forskellige forretninger, men Langkewi er der for mange muslimer til at man kan have det sjovt oeen er toldfrie, og muslimer skinker ikke spiritus ud, desuden er der ingen busser saa du maa anvende taxier hele tiden. Taxamafiaen er vaerre end den var paa Pucket, der som sagt har faaet en ende efter militaeret har grebet ind

8/10 Good

Frank Jasper, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goedkoop en prima hotel
Het was een hotel wat verder simpel was met weinig nadelen eigenlijk.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
handige stopover
Het hotel is wat vervallen, maar goed voor de prijs. In kuah zelf is weinig te doen. Maar het is een handige stopover wanneer je laat aankomt.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bien placé , pour 1 soir
A 3 personnes dans la chambre on était serré , pas d'endroit de vie , pas d'eau chaude , hôtel sympa si on est un aventurier , à éviter en famille .

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

Pnksteri, Finland

Disliked: Cleanliness, room comfort
very noisy