- Disliked: Cleanliness, staff & service
Unfortunately this is not a luxury resort, although St Regis has some real luxury hotels. So we did not expect the uncleanliness: I was watching fascinated this long black hair (not ours!) at the bathroom floor which did not move during our five days. Obviously the floor was never cleaned as well as many other things like all the cushions around the resort. But even worse was the non-existing service: you could die of thirst on the beach, nobody would take notice. A real laughing stock are the legendary butlers, this means they do no longer work for St Regis; we saw our butler only at the welcome when he promised to arrange a table at the nicest restaurant in the resort. When we arrived hours later, nothing was arranged and the restaurant staff handled the situation so badly that we went out. Of course there was never any feedback from anybody. I could go on and on. So if you want to pay a lot of money for youth hostel service, go ahead, otherwise check out the other hotels on the island.