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Reviews of Hong Kong Disneyland Hotel

4.5 out of 5
Hong Kong Disneyland Hotel
Hong Kong Disneyland Resort, Lantau

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1004 reviews" "
Rating 8 - Good. 348 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 25 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Vikas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, but small. There are no convenience stores, so you are stuck if you need anything other than water. The restaurants are good and were not very full, but thats the only option for any food. Transport to park was good. The breakfast in enchanted garden was a dissapointment, as you only see Mickey and pluto, who you can meet in the hotel lobby anyways, for the price we were expecting more.
Stayed 2 nights in Apr 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crystal lotus restaurant has the cutest Disney dim sum offerings at lunch. Totally recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kaitlyn

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was amazing! Love the Disney bubble. Walked to the parks everyday
Stayed 3 nights in Mar 2024

10/10 Excellent

chun hao wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard room is spacious for family of four.

10/10 Excellent

chun hao wilson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the frozen kingdom suite. Exclusive perks for getting the suite. Free access to kingdom club lounge and character meet up sessions. Rooms are clean and well decorated. Staff are extremely friendly and approachable. Many activities in the hotel to join for Disney fans.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happiest stay next to the happiest place - Disneyland - in HK.
Stayed 2 nights in Mar 2024

10/10 Excellent

Atila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Mar 2024

4/10 Poor

SEAW HOO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel facilities and room is old, should upgrade
Stayed 1 night in Feb 2024

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Shan An

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love disney<3
Stayed 3 nights in Feb 2024

2/10 Terrible

Buyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 1 night in Dec 2023

2/10 Terrible

Buyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service
Stayed 1 night in Dec 2023

10/10 Excellent

KOAH HWYE

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient if you 2antn
Stayed 6 nights in Dec 2023

10/10 Excellent

Roderick, Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Thiro Selvan, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Best buffet I ever had, the room is big and convenient
Stayed 1 night in Jan 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Disneyland Hotel. The staff are very friendly and attentive, hotel is close to the park and there were lots of little details that made this stay extra special. We would not hesitate to stay again
Stayed 2 nights in Jan 2024

6/10 Okay

Luanna

Travelled with family
Liked: Cleanliness, staff & service
family holiday with adult children
This was our first holiday here. Shuttle bus from hotel to the park works with short 15mins wait each way. Restaurant staff at Walt’s Cafe were accommodating for dinner with our late arrival near closing time & Crystal Chinese were helpful with food allergies. Enchanted Garden buffet had an extensive selection though very expensive. Good size bright lounge foyer area. Poor quality sheets were rough texture to sleep on & room would benefit from a refresh.
Stayed 2 nights in Jan 2024

8/10 Good

Pui Yan Jeanie

Stayed 1 night in Jan 2024

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

lawrence

Stayed 2 nights in Jan 2024

2/10 Terrible

John

Travelled with family
Disliked: Property conditions & facilities
It was not a good experience
Very bad exprience. Too croweded with minimum to no service at all. Really below the expectations and the hypes. Probably would never visit the Hong Kong Disneyland.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bilguun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

tiong kung

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good but to have cheaper dining, need to travel out.
Stayed 4 nights in Dec 2023

8/10 Good

Joey, Truganina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kingdom suites double beds on the small side uncomfortable, excellent amenities which included tiny robes and slippers and location to Disneyland resort. Access to the club room food was average they need to swap or rotate food choices more often.
Stayed 3 nights in Dec 2023

6/10 Okay

Kin yaw

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Ooi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The magical moment for kids
Stayed 2 nights in Dec 2023

10/10 Excellent

Leroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hongkong Disneyland Hotel
A very pleasant experience staying at the hotel. Service was good, staff was helpful, accommodating and attentive which made the overall experience very enjoyable. Definitely will stay at Hongkong Disneyland Hotel again if visiting Disneyland HongKong.
Stayed 3 nights in Dec 2023

2/10 Terrible

Jamie

Travelled with family and small children
So expensive for food. Also Hotel very cold - aircon made it uncomfortable and I needed to wear a scarf indoors!
Stayed 5 nights in Dec 2023

8/10 Good

IreneLayHoon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Review could have been excellent had I not suffer from bed bugs bite on the last night. Thankfully none of my other family members got bitten
Stayed 3 nights in Dec 2023

10/10 Excellent

Chin Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym facilities, indoor and outdoor pool, by the sea, shuttle to Disney MTR, fun activities such as mini golf area, maze activity, mini go kart, tennis courts. Would be great if there is a mini-mart with daily essentials and pharmacy as getting to the nearest mall is not easy.
Stayed 3 nights in Dec 2023

8/10 Good

Yvette

Stayed 3 nights in Dec 2023

10/10 Excellent

Roderick, Stuart

Stayed 1 night in Dec 2023

10/10 Excellent

WanXin

Travelled with family and small children
Liked: Cleanliness, staff & service
Slightly dated, but nice experience
Stayed 2 nights in Dec 2023

8/10 Good

Jing Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

How Yan Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near the park and walking distance without having to take the shuttle.
Stayed 2 nights in Dec 2023

10/10 Excellent

ching cheng

Liked: Cleanliness, staff & service, property conditions & facilities
a truly magical stay
Stayed 2 nights in Dec 2023

6/10 Okay

Aurora

Travelled with family and small children
Liked: Staff & service
Everything is super expensive & room was not that clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Siew Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice environment hotel for the family. There are lots of activities in the hotel line up for you and your little ones. It’s a nice place to stay. We will definitely come back here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Willa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay !
Stayed 3 nights in Nov 2023

10/10 Excellent

Kian Boon

Stayed 3 nights in Nov 2023

10/10 Excellent

Shuai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner Buffet is the best!!! Staffs are very friendly and kindness!
Stayed 1 night in Nov 2023

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Marie Angielynn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We had bug bites every morning. Told the manager she said that it was bec the area was the outskirts so they could be mosquito bites but we didnt have them only when we woke up the next morning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ka Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Hongyu

Liked: Cleanliness, staff & service, property conditions & facilities
Would be better if they give us option to buy 3 breakfast buffet instead of 2
Stayed 1 night in Oct 2023

6/10 Okay

Alvin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not practical
Hotel is generally normal, limited activities to do in hotel and lack of dining options. Inconvenience to go out or grab groceries. I won’t come back again and do not recommend
Stayed 2 nights in Oct 2023

8/10 Good

Nachita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room