Outdoor pool, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
Check availability

Reviews of THE 1O1 Bali Fontana Seminyak

4 out of 5
THE 1O1 Bali Fontana Seminyak
Jl. Dewi Sri no. 68, Legian, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 639 reviews" "
Rating 8 - Good. 268 out of 639 reviews" "
Rating 6 - Okay. 56 out of 639 reviews" "
Rating 4 - Poor. 19 out of 639 reviews" "
Rating 2 - Terrible. 14 out of 639 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

An Phuong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was responsive to help find my lost item after checkout. Very comfy bed, 2 toilets for convenience. Nice breakfast with a fair range of choice. Cleaning staff was really nice, too. However, the view of our room is not nice. Needs more sockets, especially near the bed. Should equip 4 of each items (cups, spoons...) for Family room. And a water dispenser, even shared one, would be more eco-friendly than bottled ones. Not a lot of restaurants within walking distance but some convenience stores will do. Hotel also allows food delivery service.
Stayed 3 nights in Feb 2024
Response from I Wayan Karta on 12 Mar,2024
Dear Ms. An Phuong,Thank you for sharing your detailed feedback. We're glad to hear you found our staff responsive and enjoyed the comfy bed, breakfast, and the kindness of our cleaning staff. We appreciate your suggestions for improvement, including the view from the room, additional sockets, and more amenities for family rooms. We'll definitely consider these points for future enhancements. Thank you for staying with us, and we hope to welcome you back soon.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

faisal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid to go outside after 10 pm .
Stayed 4 nights in Jan 2024
Response from I Wayan Karta on 15 Jan,2024
Dear Mr. Faisal,Thank you for choosing The 1O1 Bali Fontana Seminyak and for sharing your feedback. We appreciate you taking the time to provide valuable information.We are concerned to hear about your suggestion to avoid going outside after 10 pm. The safety and well-being of our guests are our top priorities. We would like to assure you that we take security measures seriously. However, we understand that perceptions of safety can vary, and we would like to learn more about your specific concerns.If you could provide additional details or suggestions on how we can enhance the safety and security of our guests, we would greatly appreciate it. Your feedback is essential for us to continually improve our services.Please feel free to contact our guest relations team directly or respond to this message with more information. We value your input and look forward to addressing any issues you may have.Thank you for choosing The 1O1 Bali Fontana Seminyak. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay.Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Hennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from I Wayan Karta on 24 Dec,2023
Dear Ms. Hennie,Thank you for taking the time to leave a 5-star rating. We are delighted to hear that you had a positive experience during your stay. Your support is greatly appreciated.If there are specific aspects of your stay that you particularly enjoyed or if there's anything we can do to make your future visits even better, please feel free to share your thoughts with us.We look forward to welcoming you back for another wonderful stay in the future.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Nov 2023
Response from I Wayan Karta on 5 Dec,2023
Dear Mr. Claudio,Thank you for your succinct yet positive feedback! We're thrilled to know that you found our place to be great. If there's anything specific you enjoyed during your visit or if there are ways we can further enhance your experience, please don't hesitate to let us know.We appreciate your support and hope to welcome you back to our great place in the future.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and excellent staff
Stayed 7 nights in Oct 2023
Response from I Wayan Karta on 30 Oct,2023
Dear Mr. Michael,Thank you for your kind words! We're delighted to hear that you found our hotel affordable and enjoyed the excellent service provided by our staff. Your satisfaction is our priority, and we're here to ensure you have a memorable stay. If you have any more feedback or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back at The 1O1 Bali Fontana Seminyak.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

CHI KEUNG

Stayed 4 nights in Oct 2023
Response from I Wayan Karta on 17 Oct,2023
Dear Mr. Chi Keung,Thank you for taking the time to rate our hotel. We appreciate your feedback and hope you had a pleasant stay at The 1O1 Bali Fontana Seminyak. If you have any suggestions or comments in the future, please feel free to share them with us. We look forward to hosting you again in the future.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel gave us an upgraded room for a family of 3 and a connecting room with the rest of our party. Service was good overall. Breakfast didn’t have too many variety but it did change everyday. Ac in the room wasn’t as strong even at the lowest setting. Location was within walking distance to good restaurants around the area
Stayed 5 nights in Sep 2023
Response from I Wayan Karta on 3 Oct,2023
Dear Guest,Thank you for choosing our hotel for your stay. We're pleased to hear that you enjoyed the upgraded room and the connecting room for your family. We appreciate your positive feedback on our service and the variety of breakfast options, even if it changed daily.However, we apologize for any inconvenience you experienced with the AC in your room not being as strong as expected. We'll make sure to check our cooling system for future guests. We're also glad to know that our hotel's location was convenient for you, with access to good restaurants in the area. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an even better experience in the future. If you have any further comments or suggestions, please don't hesitate to share them with us.Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Wuri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally awesome!! We’ll be back for sure
Stayed 1 night in Sep 2023
Response from I Wayan Karta on 19 Sept,2023
Dear Mr/s. Wuri,Thank you for your kind words! We're thrilled to hear that you had an awesome experience during your stay with us. Your satisfaction is our top priority, and we're delighted to know that you'll be returning. We look forward to welcoming you back for another wonderful stay. If you have any specific feedback or suggestions to make your next visit even better, please feel free to share. Thank you for choosing our hotel, and see you soon!Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Iizuka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They celebrated my boyfriend's birthday with a lovely birthday cake and we loved it so much. Big thank you from Japan
Stayed 3 nights in Sep 2023
Response from I Wayan Karta on 15 Sept,2023
Dear Ms. Lizuka,We're thrilled to have been a part of your boyfriend's birthday celebration! Thank you for choosing our hotel for this special occasion, and we're delighted to hear that you both enjoyed the birthday cake. Your kind words and appreciation mean a lot to us. If there's anything else we can do to make your stay even more enjoyable in the future, please don't hesitate to let us know. We hope to welcome you back for more wonderful experiences. Warm regards from all of us! Sincerely,I Wayan KartaGeneral Manager

2/10 Terrible

Zita

Stayed 14 nights in Aug 2023
Response from I Wayan Karta on 12 Sept,2023
Dear Ms. Zita,We're sorry to see that you had a less than satisfactory experience during your stay. If you have any specific feedback or concerns you'd like to share, please don't hesitate to reach out. Your feedback is important to us, and we would like to understand how we can improve.Sincerely,I Wayan KartaGeneral Manager

4/10 Poor

Brigita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our shower was so dirty that I felt like I was getting dirtier getting in. Needed a thorough scrub. What didn’t help was we had a non-slip mat down on the tiles but it wasn’t moved or cleaned the entire time we were there and it looks as though it was there and not thoroughly cleaned long before we arrived. They had no sign for guests to ask for new sheets/bedding and they weren’t changed until the day before we checked out and it was only done as specifically asked the housekeeping staff to do this. Floors in the room are sticky (I note that I saw they were swept each day) but I think the cleaning solution they used was making the floors sticky. At one point our aircon unit wasn’t working and we discovered this in the early hours of the morning. I called reception about it being off and rather than informing me that they could manually turn the aircon back on, they said “please wait a moment”; hung up, and didn’t call back. I called back again and the same. Then after waiting 10mins after the second call, I walked down to reception in my pyjamas to speak directly with someone. They finally said they’d have someone turn it back on for me - happened instantly. This happened again on another day and I asked again why they kept turning off the aircon. I finally got the response that it turns off when you remove the keycard from your room, and once removed, it needs to be switched back on by a technician - Strange. Noisy smokers in corridor every night.
Stayed 6 nights in Aug 2023
Response from I Wayan Karta on 12 Sept,2023
Dear Ms. Brigita,Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the inconveniences you experienced during your stay. Your comments have been noted, and we will take immediate action to address these issues. We are sorry to hear about the cleanliness concerns in your room and the issues with the air conditioning. Your feedback regarding the non-slip mat, the floors, and the keycard system will be shared with our housekeeping and maintenance teams to ensure that these issues are resolved promptly.Additionally, we will reinforce our efforts to maintain a quiet and smoke-free environment for all guests by addressing the noisy smokers in the corridors.Please know that your feedback is essential in helping us improve our services, and we appreciate your honesty. We hope that you will consider staying with us again in the future, as we would like the opportunity to provide you with a much better experience.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

Thuy Linh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from I Wayan Karta on 12 Sept,2023
Dear Ms. Thuy Linh,Thank you for your review. We appreciate your feedback, and we're glad to hear that you had a positive experience overall. If you have any additional comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future.Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Kaushal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and service with housekeeping almost everyday. The hotel had a great breakfast spread which helped a good start each day.
Stayed 4 nights in Aug 2023
Response from I Wayan Karta on 19 Aug,2023
Dear Mr. Kaushal,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the excellent service provided by our staff, as well as the daily housekeeping. It's great to know that our breakfast spread contributed to a positive start to your days. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any suggestions or specific preferences, feel free to share them with us. Thank you once again and see you soon!Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Ali

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the family room and it was spacious! Staff were amazing. Our room was well serviced daily. We stayed for 9 days. We panicked at one point when we left our safe opened one day and only to realize it in the afternoon when we were out, we came back immediately and nothing was stolen! 5 stars! Only 1 small negative feedback: we requested to borrow 1 fork. It was chargeable at 20k even if we returned it. Why? I don’t get it.
Stayed 8 nights in Jul 2023
Response from I Wayan Karta on 31 Jul,2023
Dear Mr. Ali,Thank you for your wonderful review and for choosing our hotel for your 9-day stay! We are delighted to hear that you had a great experience with our spacious family room, amazing staff, and excellent daily service.Regarding the cutlery rental charge, we apologize for any confusion. The regulation is in place to maintain the quality of our service and to ensure that our cutlery inventory is well-maintained. However, we would like to clarify that this charge is only applicable for guests who wish to borrow cutlery without ordering food from our hotel. For guests who dine in our restaurant or order food from us, the cutlery is provided free of charge.We appreciate your feedback, and we will strive to better communicate our policies to avoid any future misunderstandings. Thank you again for your kind words, and we hope to welcome you and your family back in the future. If you have any further questions or need assistance, please feel free to contact us. Have a great day!Sincerely,I Wayan KartaGeneral Manager

8/10 Good

Ejaz

Stayed 7 nights in Jul 2023
Response from I Wayan Karta on 22 Jul,2023
Dear Ejaz,Thank you for your 5-star rating! Your positive feedback is much appreciated, and we look forward to welcoming you back in the future for another enjoyable stay. If there's anything else we can do to enhance your experience, please do not hesitate to let us know. Thank you for choosing our hotel, and we hope to see you again soon!Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room decent size. The hotel has a great vibe and decor. Pool area wonderful with a tropical garden that is well maintained. The hotel is in an area with loads of local food options. Would definitely stay here again
Stayed 1 night in Apr 2023
Response from I Wayan Karta on 25 Apr,2023
Dear Mr. Toni,Thank you for sharing your experience with us! We are delighted to hear that you had a great stay at our hotel. It's great to know that you enjoyed the vibe and decor of our property and that our pool area with a tropical garden added to your experience. We are also glad to know that you found our location convenient with a variety of local food options. We appreciate your recommendation and we hope to have the pleasure of welcoming you back to The 101 Bali Fontana Seminyak soon.Sincerely,I Wayan KartaGeneral Manager

4/10 Poor

Theresa Lykke

Stayed 3 nights in Feb 2023
Response from I Wayan Karta on 13 Feb,2023
Dear Mrs. Theresa,Thank you for taking the time to rate your stay with us. Please feel free to contact us to elaborate on how we can improve our service and facilities to serve you better, as we look forward to welcoming you back to THE 101 Bali Fontana Seminyak.Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Embla

Stayed 10 nights in Jan 2023
Response from I Wayan Karta on 13 Feb,2023
Dear Mr/s. Embla,Thank you for the 5-star! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,I Wayan KartaGeneral Manager

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beware of this property! On our visit to Indonesia, we have visited, Jakarta at the Wyndham Casablanca, 4 star and worth every penny, great place. We stayed in Jogjakarta, 4 star worth every penny, great place again. Not in the best area but exceptional service and nice clean rooms. And then we flew to Bali expecting another great place to stay, it looked great in the pictures and then we arrive to a seedy dark hotel. The rooms had a fowl odor like they were trying to cover up some other smell, there was mold and soap scum in the shower area and stains on the head board from god knows what. We stayed the night and checked out 3 days early for our 4 day reservation. The staff apologized and proceeded to tell us how all the hotels in Bali are like there's, they offered a different room but I told them if they are like that, then we don't want another room. I asked them to refund our payment for the 3 days that we did not stay and they said, (that is against company policy) So the long and the short of it is, we drove 20 minutes down the road and found a great room at the Holiday Inn Resort Tanjung Benoa, I highly recommend it, It was a great room for just a few dollars more a night. I'm from the U.S. and if your going to fly 20 hours to get somewhere, my advice is to really be careful, we bought a picture and we got burned. If you want a nice place to stay, stay away from this place.
Stayed 4 nights in Jan 2023
Response from I Wayan Karta on 27 Jan,2023
Dear Mr. Robert, Thank you for taking the time to share your feedback. We truly regret to read about your experience and impressions of the hotel. We have taken your feedback regarding the smell and cleanliness seriously and investigated the issue with our team. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept our apologies and I hope you will give us another chance in future to make up for this. Sincerely, I Wayan Karta General Manager

8/10 Good

Agnes, Badung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2022
Response from Ganggang Yudy on 2 Nov,2022
Dear Ms. AgnesHello from THE 1O1 Bali Fontana SeminyakThank you for taking the time to rate us and for choosing our hotel for your holiday destination.It's our pleasure to be able to assist you during your stay and we hope we can improve our products continuously.Wishing you had a wonderful stay in Bali and We do look forward to welcome you again very soon.Sincerely,I Wayan KartaGeneral Manager

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and very helpful. Pricing is all so important
Stayed 5 nights in Jun 2022
Response from Ganggang Yudy on 22 Sept,2022
Dear Mr. BernardHello from THE 1O1 Bali Fontana SeminyakThank you for your feedback and review. We will share your thoughts regarding the amazing service received from our colleagues and staff with the relevant teams, as a way to recognize their excellent service and attitude. Looking forward to welcoming you back.Sincerely,I Wayan KartaGeneral Manager

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and room was neat and tidy
Stayed 7 nights in Jan 2020
Response from Suparyanta on 28 Jan,2020
Dear Mr/s Vanessa. Warmest Greetings from Fontana Hotel Bali Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your meeting and while staying with us. It's our pleasure to be able to assist you during your stay and I will take great pleasure in sharing the good news to the team. Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon.

8/10 Good

Jawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
The overall of this hotel was good. The room was clean, comfortable and spacious. The breakfast was good. Will come back again.
Stayed 3 nights in Oct 2019
Response from Wayan Karta on 22 Nov,2019
Dear Mr. Jawan. Warmest Greetings from Fontana Hotel Bali Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your meeting and while staying with us. It's our pleasure to be able to assist you during your stay and I will take great pleasure in sharing the good news to the team. Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful with every one of our needs, would hold money for us behind the counter with out an issue and called the doctors for me when I was in need 5 stars to Fontana hotel !
Stayed 9 nights in Oct 2019
Response from Wayan Karta on 7 Nov,2019
Dear Our Precious Guest, Warmest Greetings from Fontana Hotel Bali Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay and It's our pleasure to be able to assist you during your stay. I will take great pleasure in sharing the good news to the team. Hope we can improve our quality of product and service continuously. Wishing you had a wonderful stay in Bali and we do look forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for an overnight close to the airport
Stayed 1 night in Oct 2019
Response from Suparyanta on 23 Oct,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,& staff friendly The buffet breakfast was alwas topped up as things were empty & had to chase glasses & plates..
Stayed 9 nights in Sep 2019
Response from Wayan Karta on 9 Oct,2019
Dear Our Precious Guest, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay. It's our pleasure to be able to assist you during your stay. Wishing you had a wonderful stay in Bali adn we do look forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management are as amazing as ever. Fantastic service
Stayed 28 nights in Sep 2019
Response from Suparyanta on 3 Oct,2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Sep 2019
Response from Wayan Karta on 5 Oct,2019
Dear Our Precious Guest, Thank you for taking time to rate us. Hope to see you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff n Managemant team is very friendly n helpful , I did forgotten my items left in the hotel room ‘s fridge , after I called them , the team manager n staff sent the items to me after they found , TQVM ! 😊👍🙏
Stayed 25 nights in Aug 2019

10/10 Excellent

Brani, Sydney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool area for morning swim , hotel has gym as well ,amazing breakfast very convenient location 5 min from kuta beach or legian street by grap cost 12000 Indonesian money car for 4 people !!
Stayed 9 nights in Aug 2019
Response from Wayan Karta on 5 Sept,2019
Dear Mr. Brani, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay and I am glad to know that you have satisfied with facility we provided. It's our pleasure to be able to assist you during your stay and I will take great pleasure in sharing the good news to the team. Hope you had a wonderful stay in Bali and we do look forward to welcome you back on your next visit. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Fontana
Lovely modern hotel. Staff are very friendly and helpful. The staff that clean the rooms are amazing, our room was alway immaculate & if we ever left the Quiet sign on the door they’d call up and ask if we would like it cleaned when we went for dinner. Pool was nice, not massive but our kids loved it. Even though the hotel is on a busy road it’s set back and very peaceful. We had breakfast included in our room and although it wasn’t to our personal taste the Chef would always cook up eggs however we wanted them. Very good value for money. 20,000 30,000 IDR taxi to Seminyak beach and restaurants.
Stayed 15 nights in Aug 2019
Response from Wayan Karta on 5 Sept,2019
Dear Mr. Simon, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had while staying with us. We always trying to create a memorable stay to our guest. I am glad to know that you have satisfied with our team's service and I will take great pleasure in sharing the good news to the team. It's our pleasure to be able to assist you during your stay. Hope you had a wonderful stay in Bali and we do look forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We had a nice stay. Most of stuff are nice and try to help us.
Stayed 5 nights in Aug 2019
Response from Wayan Karta on 27 Aug,2019
Dear Our Precious Guest, Warmest greetings from Fontana Hotel Bali Thank you for the great review of our hotel and for having chosen our hotel for your holiday destination. It's great to know everyone enjoyed the stay and what we have to offer. It's our pleasure to be able to assist your during your stay and I will take great pleasure in sharing the good news to the team. Hope you had a wonderful stay in Bali and We do look forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend anyone to stay here, far away from everything, run by morons. I had an issue and the manager rudely said to me “that’s not my problem” followed by them refusing to refund my room. So many nice places to stay in Bali, don’t bother wasting your money here.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Wayan Karta on 27 Aug,2019
Dear Our Precious Guest, Thank you for taking time to rate us. Hope to see you again very soon. Sincerely, I Wayan Karta General Manager

6/10 Okay

Sathappan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
To me, i am not recommended this hotel to any one.
This hotel is not user friendly. It is money minded. every thing chargeable. Morning breakfast chargeable, bath towel little bit dirty also chargeable, room water bottle also chargeable. It means every thing chargeable.
Stayed 4 nights in Aug 2019
Response from Wayan Karta on 27 Aug,2019
Dear Mr. Sathappan, Warmest Greetings from Fontana Hotel Bali Thank you very much for sharing your recent stay while staying with us. We are very appreciate and will take into consideration. I do apologize for all the inconveniences you had during your stay, while what we can explain is the policy of the hotel and extra charge on breakfast for room only bookings. Hope you had a wonderful stay in Bali and We do look forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

JJ, SG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They folded different cute animals / themed towels for the room. Very creative. The hotel looks stylish, sleek and modern. Staff team was excellent, attentive and helpful.
Stayed 4 nights in Jul 2019
Response from Hari Saputra on 17 Jul,2019
Dear JJ, Thank you for your kind feedback Warm regards, Hari Saputra Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were fantastic, the place is clean and very well maintained .
Stayed 9 nights in Jun 2019
Response from Hari Saputra on 17 Jul,2019
Dear Anonymous, Thank you for your feedback Warm regards, Hari Saputra Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel - typical chain style
A chain hotel that lots of tour groups use. The location is not convenient. You have to have a vehicle. Breakfast was ok. Rooms basic. Hotel hyped up as designer hotel. Fairly standard
Stayed 1 night in May 2019
Response from Hari Saputra on 22 May,2019
Dear Anonymous, Thank you for your positive feedback during your stay at Fontana Hotel Bali Warm regards, Hari Saputra Front Office Manager

10/10 Excellent

JinTeh, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, and easy to get a taxi to nearby beaches. Swimming pool is located well with shades.
Stayed 3 nights in May 2019
Response from I Wayan Karta on 13 May,2019
Dear Mr/s. JinTeh, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay and I will take great pleasure in sharing the good news to the team. It's our pleasure to be able to assist you during your stay Hope you had a wonderful stay in Bali and we are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller friendly place, in a great location with restaurants everywhere. We felt very comfortable in the hotel right from the start with a warm welcome from the staff. We were in a standard room on the first floor overlooking the pool and it was great - large in size, the TV was good with lots of channel options and quiet. Maybe 20-25 minute walk to Legian St and the markets. After that having a dip in the pool was so relaxing, water always perfect temperature and we spent many hours reading and just chilling on the lounges. Overall would rate the hotel very highly, great value and we will be staying here again.
Stayed 8 nights in Apr 2019
Response from I Wayan Karta on 6 May,2019
Dear Our Precious Guest, Warmest greetings from Fontana Hotel Bali. Thank you for the great reviews of our hotel. We are very happy that you have enjoyed your stay with us and we will be happy to receive this good news for the entire team. A place of pride for us to be able to serve you during your stay with us. We hope you have a pleasant holiday in Bali and we are look forward to welcome you again on your next visit Sincerely I Wayan Karta General manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel , I stayed few times and love it , I gonna go back
Stayed 6 nights in Apr 2019
Response from I Wayan Karta on 20 Apr,2019
Dear Our Precious Guest, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay and I will take great pleasure in sharing the good news to the team. It's our pleasure to be able to assist you during your stay. Hope you had a wonderful stay in Bali and We are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

Mandy, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean hotel.
Stayed 1 night in Apr 2019
Response from I Wayan Karta on 20 Apr,2019
Dear Mr/s. Mandy, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay and I will take great pleasure in sharing the good news to the team. It's our pleasure to be able to assist you during your stay. Hope you had a wonderful stay in Bali and We are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from I Wayan Karta on 20 Apr,2019
Dear Our Precious Guest, Thank you for taking time to rate us and for the review of our hotel. Hope to see you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym is a little too small and one of the air con was not working. The pool looks great but I didn't get a chance to use it. Stayed in the suite which offers housekeeping twice a day. Lost an eyebrow pencil after one of the housekeeping session though. All is good. Check in and out was fast and easy. Polite staff. Breakfast variety is limited and almost the same food everyday. Can do better than that. Love the layout of the room. Spacious, clean and I love the room that I can sit in one corner to do my work cosily. Cushions on sofa do need some cleaning or covers to be changed. Rather smelly. Did tell reception about it but nothing is done I think.
Stayed 7 nights in Mar 2019
Response from I Wayan Karta on 30 Mar,2019
Dear Mrs. Carol, Warmest Greetings from Fontana Hotel Bali. Thank you very much for sharing your recent stay. We are very appreciate and will be take consideration. I would like to apologize for all the inconveniences you had during your stay. Hope we can improve our quality of product and service continuously. Hope you had a wonderful stay in Bali and We are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

Derene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value but a bit too far to walk for a massage
This hotel has bargain accommodation for the quality of the hotel. Extremely clean, nice rooms, fabulous pool, great variety for breakfast and very pleasant and helpful staff. The beds were quite hard if that is an issue for you and in house spa is expensive. We found the local area didn’t have enough activity close enough such as cheap places for massages, restaurants with some music or shopping though bluebird taxis are cheap.
Stayed 4 nights in Mar 2019
Response from Wayan Karta on 18 Mar,2019
Dear Mr/s. Derene, Warmest Greetings from Fontana Hotel Bali. Thank you for the great review of our hotel. I am glad to hear what a wonderful experience you have had during your stay and I will take great pleasure in sharing the good news to the team. Hope you had a wonderful stay in Bali and We are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019
Response from I Wayan Karta on 30 Mar,2019
Dear Our Precious Guest, Warmest Greetings from Fontana Hotel Bali. Thank you for te great review of our hotel. I am glad to hear what a wonderful expereince you have had during your stay and I will take great pleasure in sharing the good news to the team. It's our pleasure to be able to assist you during your stay. Hope you had a wnderful stay in Bali and We are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was really nice. Rooms maybe a little small but very clean and comfortable. Staff so helpful and breakfast was great would definitely stay there again!
Stayed 4 nights in Feb 2019
Response from I Wayan Karta on 30 Mar,2019
Dear Our Precious Guest, Warmest Greetings from Fontana Hotel Bali. Thank you for te great review of our hotel. I am glad to hear what a wonderful expereince you have had during your stay and I will take great pleasure in sharing the good news to the team. It's our pleasure to be able to assist you during your stay. Hope you had a wnderful stay in Bali and We are looking forward to welcome you again very soon. Sincerely, I Wayan Karta General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Hari Saputra-Front Office Manager on 4 Apr,2019
Dear Anonymous, Thank you for your positive feedback Warm regards Hari Saputra Front Office Manager

8/10 Good

v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious Clean Rooms, Great Service, Nice Pool/Gym
My third stay in this hotel, Rooms are spacious, spotless and comfortable, Great location close to lots of mini markets and local restaurants , Legian Beach within walking distance, Good size swimming pool and Gym on top floor is a bonus,Great service by all Staff in particular Harry in front desk is super helpful and friendly, Will definitely stay again
Stayed 2 nights in Feb 2019
Response from Hari Saputra - Front Office Manager on 4 Apr,2019
Dear Valued Guest, Thank you for your positive feedback Warm regards Hari Saputra Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely at the Fontana good location close to Seminyak legion
Stayed 1 night in Jan 2019
Response from Wayan Karta on 18 Jan,2019
Dear Mr/s. Anonymous, Warmest Greetings from Fontana Hotel Bali. Thank you for the great riview of our hotel. I am glad to hear what a wonderful experience you have had during your stay. We shall look forward to see you again very soon. Sincerely, I Wayan Karta General Manager