Dear Guest, Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic 8 days at PortoBay Liberdade and that our staff made such a positive impression on you.Creating a friendly and welcoming atmosphere is at the heart of what we do, and we're delighted that our team's dedication to exceptional service shone through during your stay. Your kind words mean the world to us and serve as a wonderful motivation for our staff to continue delivering memorable experiences to our guests.We're thrilled that you enjoyed your time with us, and we can't wait to welcome you back for another fantastic stay. Warm regards,Sílvia Rio - General Manager

Dear Guest, Thank you for sharing your feedback with us, and we're glad to hear that you found our hotel lovely and enjoyed our gym facilities. However, we're truly sorry to learn about your disappointing experience with our breakfast staff.Providing exceptional service, especially during breakfast, is a priority for us, and we apologize if we fell short of your expectations on this occasion. Rest assured, we take your comments seriously, and we will address this matter with our breakfast team to ensure that all guests receive prompt and courteous service.Your feedback is invaluable to us as it helps us identify areas for improvement. We sincerely appreciate your honest review and hope that you'll give us another chance to exceed your expectations on your next visit.We're committed to making your future stays with us enjoyable and memorable.Warm regards,Sílvia Rio - General Manager

Dear Guest, Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly.Your kind words serve as a great motivation for our team to continue delivering exceptional service. We're committed to maintaining our standards and ensuring that every guest has a memorable experience with us.We appreciate your support and hope to have the pleasure of welcoming you back soon!Warm regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good experience at our hotel.Your positive comments are truly appreciated, and it's our goal to provide exceptional service and a comfortable stay for all our guests. We hope to have the pleasure of hosting you again in the future. Warm regards,Sílvia Rio - General Manager

Dear Guest,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff very friendly and that you enjoyed the breakfast. Your kind words are truly appreciated, and it's wonderful to know that our team's efforts and the breakfast offerings contributed to your overall satisfaction.We value your feedback, and it inspires us to continue providing excellent service. If there's anything specific about the staff or breakfast that stood out to you, or if you have any suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back for another great stay. Warm regards,

Dear Guest,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff very friendly. Your kind words are truly appreciated, and it's wonderful to know that our team's efforts contributed to your overall satisfaction.We value your feedback, and it inspires us to continue providing excellent service. If there's anything specific about the staff that stood out to you, or if you have any suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back for another great stay. Warm regards,

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay and that you plan to return. It's always our pleasure to provide exceptional experiences for our guests.We can't wait to welcome you back!Warmest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay and that you plan to return. It's always our pleasure to provide exceptional experiences for our guests.We can't wait to welcome you back!Warmest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We are genuinely grateful for the time you took to share your experience at our hotel. Your detailed and positive feedback brings immense joy to our team.We are thrilled to learn that you found our location convenient, away from the noise yet within walking distance to tourist spots. It's wonderful to hear that you enjoyed our phenomenal breakfast, and we appreciate your recommendation to add it on for future guests.Your kind words about our staff and their professionalism during the situation on the night of your stay are truly appreciated. We understand that unexpected situations can arise, and we are glad we could rectify it immediately to ensure your comfort. Additionally, we are pleased we could assist in locating your mother's belongings promptly, providing you with peace of mind.We look forward to the opportunity of hosting you again.Best Regards,

Estimado Hóspede,Gostaríamos de agradecer o tempo despendido a dar-nos a sua avaliação sobre a sua experiência no nosso hotel. É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia.Esperamos poder voltar a receber-la novamente.Atenciosamente,Sílvia Rio - Diretora Geral

Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff helpful, enjoyed the ideal location, and appreciated our fantastic breakfast. It's always encouraging to know when guests have had a positive experience.We also appreciate your constructive feedback regarding the pool temperature and the mini-bar charges. Your comments are valuable to us as we continually strive to enhance our guests' experiences.Regarding the pool temperature, we apologize for any inconvenience caused by the cooler water. We will certainly look into ways to address this concern and improve the overall experience for our guests.We apologize for any confusion regarding the mini-bar charges. We understand the importance of clear communication and will take steps to ensure that this information is prominently displayed in the rooms and communicated during the check-in process.Your satisfaction is our top priority, and we genuinely appreciate your insights. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,

Dear Guest, We would like to express our sincere gratitude for taking the time to share your positive experience at our hotel. It warms our hearts to hear that you found our location convenient, enjoyed the phenomenal breakfast, and appreciated the spacious and comfortable rooms.We are thrilled that our staff made a positive impact on your stay, from their friendliness to their professionalism in handling any situations that arose. It's our commitment to ensure our guests feel well taken care of, and we're delighted to hear that we were able to rectify any issues promptly.Your recommendation means a lot to us, and we are glad to have had the opportunity to assist you in finding the misplaced item. Our team strives to create a seamless and enjoyable experience for our guests, and it's rewarding to know that we succeeded in meeting your expectations.We look forward to the pleasure of hosting you again in the future.Warmest Regards,

Dear Guest, Thank you so much for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed your stay, found our amenities to your liking, and appreciated our perfect location.It's fantastic to know that you enjoyed the breakfast and the lounge area. We strive to create a comfortable and relaxing atmosphere for our guests, and we're delighted to hear that you found our hotel to be quiet and the perfect place to unwind after a long day.Your positive feedback is truly appreciated, and we are grateful for your kind words. Should you have any additional comments or if there's anything specific you would like to share, please feel free to reach out to us directly.We hope to welcome you back to our hotel in the future. Best Regards,

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,Sílvia Rio - General Manager

Dear Guest,Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a very pleasant stay at our hotel.Our team strives to provide a comfortable and enjoyable experience for all our guests, and your positive feedback is truly appreciated. We hope to have the pleasure of welcoming you back in the future. Warmest regards,

Dear Guest,Thank you for taking the time to leave such a concise and positive review of our hotel. We truly appreciate your kind words.We're delighted to hear that you had an excellent experience during your stay and found our location to be great. Our team works hard to provide exceptional service, and it's wonderful to know that their efforts were appreciated.Thank you for choosing to stay with us, and we hope to welcome you back in the future for another amazing visit.Warmest regards,

Dear Guest,Thank you for your outstanding review of your recent stay with us! We are overjoyed to hear about your experience at our property.Our dedicated and friendly staff works hard to ensure our guests feel welcome and valued, and we're delighted that you appreciated their efforts. We also take pride in maintaining a clean and well-kept environment, and it's wonderful to know that you found our property to be just that.We're thrilled that you enjoyed the quiet yet convenient location of our property. Your comment about considering PortoBay properties in the future is truly appreciated. We would be honored to welcome you back and continue providing you with exceptional hospitality.Best Regards, Sílvia Rio - General Manager

Dear Guest,We would like to express our sincere gratitude for taking the time to share your positive feedback following your recent stay at our hotel.We are thrilled to hear that you enjoyed our fantastic location, spacious rooms, and the excellent service provided by our front desk staff. It is our goal to ensure our guests have a comfortable and memorable stay, and it's incredibly rewarding to know that we succeeded in your case.We are also delighted that you appreciated our rooftop terrace. It's a wonderful place to unwind, take in some beautiful views, and create lasting memories during your stay.Your kind words are a source of motivation for our entire team, and they encourage us to continue providing exceptional service and experiences to all our guests.We hope to have the pleasure of welcoming you back again in the future. Warmest regards,

Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had such a fantastic experience during your stay with us.We strive to provide the best possible service and amenities to all our guests, and it's wonderful to know that you found your stay to be a perfect 10/10.Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.Warmest regards,

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

Dear Guest,Thank you for leaving a positive review of your recent stay at our hotel! We're thrilled to hear that you had a good experience during your time with us.It's our goal to provide each guest with a comfortable and enjoyable stay, and we're delighted that we were able to meet your expectations. If there's anything specific you loved about your stay, please feel free to share, as it helps us understand what aspects of our service are resonating with our guests.Should you have any future travel plans, we would be honored to host you again. Your satisfaction is our motivation, and we look forward to welcoming you back for another great stay.Warmest regards,

Dear Guest,Thank you for sharing your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words and are delighted that you had a positive experience.We're thrilled to hear that you found our property to be beautiful, especially in the charming area of Lisbon that it's located in. Your appreciation of the heated indoor pool and the adjacent quaint courtyard is truly heartening. We believe that creating inviting spaces is key to providing a memorable stay.It's wonderful to know that our front desk staff were helpful and kind during your visit. We strive to offer exceptional service to all our guests.We're glad you enjoyed the rooftop bar, offering a unique perspective of the city.Thank you for choosing our hotel and for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back in the future. Warmest regards,

Dear Guest,Thank you for taking the time to share your delightful experience with us! We are thrilled to hear that you had a wonderful stay at our hotel and that you found our services to be of excellent value.Your positive feedback means the world to us and serves as a great motivation for our team to continue delivering exceptional hospitality. We take pride in providing our guests with a memorable and enjoyable experience, and we are delighted to know that we succeeded in meeting your expectations.Our staff works diligently to ensure that every aspect of your stay is top-notch, from the comfortable accommodations to the impeccable service, and it is gratifying to learn that you loved everything about our hotel.We genuinely appreciate your kind words and the recommendation you've given us. If you have any friends or family planning a trip to Lisbon, we would be honored to welcome them as our guests as well.Once again, thank you for choosing PortoBay Liberdade. We hope to have the pleasure of hosting you again in the future and providing you with another exceptional stay.Warmest regards,

Dear Guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you had a memorable stay with us and enjoyed our delicious breakfast and lovely garden setting.It brings us immense joy to know that our team was able to provide you with exceptional service throughout your stay. We take great pride in our friendly and helpful staff who go above and beyond to ensure our guests have a pleasant time. We will make sure to pass along your kind words to our team members.We're thrilled that our convenient location, with easy access to downtown and train stations, was beneficial for your day trips to various cities. Additionally, we're glad you found your room clean and comfortable, and that you were able to enjoy our indoor pool.Your appreciation means the world to us, and we are truly grateful for your kind words. We can't wait to welcome you back on your next visit! Thank you again for choosing to stay with us, and we look forward to creating more cherished memories with you in the future.Warmest regards,

Dear Guest, Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are thrilled to hear that you had a fantastic stay at our hotel. It's always a pleasure to welcome back returning guests, and we're especially delighted to learn that you enjoyed your experience so much that you recommended our hotel to your friends.We're glad to have had the opportunity to accommodate you and your friends, and we're delighted to have exceeded your expectations. It's rewarding to know that our efforts in providing exceptional service and creating a memorable stay have paid off. Your support and recommendation mean the world to us!We strive to maintain a high standard of hospitality, ensuring that every guest feels welcomed and comfortable during their time with us. It's heartwarming to know that we achieved this goal during your stay and that you and your friends had such a positive experience.We look forward to hosting you and your friends again soon!Warmest regards,

Dear Guest,Thank you for choosing to stay at our hotel and for sharing your feedback. We are thrilled to hear that you had a great experience with us and that you enjoyed our location, staff, and comfortable rooms.Our team works diligently to provide exceptional service and create a comfortable atmosphere for our guests, so we are delighted to know that we met your expectations. Once again, thank you for your kind words, and we look forward to serving you again in the future.Warmest regards,

Estimada Hóspede, Gostaríamos de agradecer o tempo despendido a dar-nos a sua opinião sobre a sua experiência no nosso hotel. É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia. Esperamos poder voltar a receber-vos novamente.Os melhores cumprimentos,

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at PortoBay Liberdade. We appreciate your honest review and would like to address the points you raised.We're glad to hear that you found our hotel's location convenient and enjoyed the size of our gym. We strive to provide a positive experience for our guests in these areas.However, we sincerely apologize for the inconvenience caused by the inconsistent housekeeping service and the issue with water bottle replenishment. Rest assured, we have shared your comments with our housekeeping team to ensure that such lapses are addressed and improvements are made to maintain a high standard of cleanliness and attentiveness.On a brighter note, we are thrilled to hear that Bartender Diogo at our rooftop bar made a positive impression on your stay. We take pride in our staff's exceptional service, and we will pass along your kind words to Diogo. It's wonderful to know that he provided you with a friendly and helpful experience.Regarding your observation about the service level at our Liberdade property compared to our Porto (Flores) property, we appreciate your insight. We continuously strive to provide consistent service across all our properties, and your feedback will be shared with our management team for further review and improvement.We value your feedback, as it allows us to identify areas where we can enhance our guests' experience. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and provide you with an improved stay in the future.Warmest regards,

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value all guest comments, as they help us identify areas where we can improve our services. However, we would greatly appreciate it if you could provide us with more details about your experience. Understanding the specific aspects that led to your dissatisfaction will enable us to address the issues promptly and effectively.At our hotel, guest satisfaction is of utmost importance, and we strive to provide exceptional experiences to all our guests. We genuinely regret that we fell short of meeting your expectations during your stay. We are committed to resolving any concerns you may have had and ensuring that they do not recur in the future.Please feel free to provide us with more information regarding the aspects of your stay that you found disappointing or concerning. Your feedback is invaluable to us, and we appreciate the opportunity to address any concerns and make the necessary improvements.We look forward to hearing from you and working towards a resolution.Warmest regards,

Estimado Hóspede,Gostaríamos de agradecer o tempo despendido a dar-nos a sua avaliação sobre a sua experiência no nosso hotel.É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia.Esperamos poder voltar a receber-vos novamente.Atenciosamente,

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and would like to address the concerns you raised.We sincerely apologize for any inconvenience caused during your experience in our rooftop bar. Unexplainably, our ATM machine was temporarily out of service at that time. In an effort to provide a prompt and efficient resolution, our staff member suggested closing the bill directly to your room.First and foremost, we want to assure you that it is not our intention to interfere with your meal or compromise your comfort as a guest. Our standard practice is to present the bill along with the order as a convenience for our guests, ensuring an efficient and seamless checkout process. However, we understand that each guest may have their own preferences and expectations.On a positive note, we are pleased to hear that you had a positive experience with our porter service team as we strive to provide excellent service in all areas of our hotel.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warmest regards,

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly appreciate your kind words and are glad to hear that your experience was good.At our hotel, we strive to provide excellent service and create memorable experiences for our guests. Your satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations.If there is anything specific you enjoyed or would like to highlight about your stay, we would love to hear more details. Your feedback will help us understand what aspects of our hotel are resonating with our guests and allow us to continue providing exceptional experiences.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations once more.Warmest regards,

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Best regards,Sílvia Rio - General Manager

Dear Guest,Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that our dedicated and professional staff provided you with outstanding service. They are dedicated to ensuring our guests have a positive experience during their stay.We apologize for any inconvenience caused by the noise from the city crew emptying the garbage bins in the early morning hours. While this is beyond our control, we understand that it can be disruptive to our guests' comfort. While we strive to provide a peaceful and comfortable environment for our guests, there are certain external factors that are beyond our influence.Regarding your comment about housekeeping, we take cleanliness and attention to detail very seriously. We are disappointed to learn that our housekeeping fell below your expectations. We strive to provide a high standard of cleanliness throughout the hotel, and we would appreciate more specific details about the areas that were unsatisfactory during your stay. This information enables us to address the issues immediately and ensure that our housekeeping team meets the expected standards.We hope to be able to welcome you back again soon.Warmest regards,

Dear Guest,We would like to thank you for taking the time to rate PortoBay Liberdade.We are looking forward to welcoming you again in our hotel in the near future.Kindest regards,

Dear Guest,Thank you for choosing PortoBay Liberdade.We are thrilled to hear that you loved your stay with us and that you have chosen to return to our hotel.It's great to hear that you found our location perfect and that our service was outstanding. We take pride in providing exceptional service to all our guests, and we're glad to hear that we were able to exceed your expectations.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for a third visit.Warmest regards,

Dear Guest,Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with us.Our team takes pride in providing excellent service, and we're delighted that our amazing staff made a positive impression on you.Thank you again for your feedback, and we hope to have the pleasure of welcoming you back soon.Warmest Regards,