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Reviews of VIP Executive Picoas Hotel

4 out of 5
VIP Executive Picoas Hotel
Rua Filipe Folque, 12, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 32 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, staff very helpful
Stayed 3 nights in Apr 2024
Response from Matheus Revoredo on 18 Apr,2024
Dear Paul Douglas,First and foremost, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon and for having dedicated a part of your time to write us such a wonderful review. We are glad to know that our staff, the cleanliness and the room fulfilled all your expectations. It will be a pleasure to welcome you to our hotel.Kindest Regards,Matheus Revoredo - Front Office

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Decent all-round hotel but some of the worst towels I've seen in ages.
Stayed 3 nights in Apr 2024
Response from Front Desk on 16 Apr,2024
Dear Mr. Stephen,Thank you in advance for your comment on your experience at VIP Executive Picoas Hotel. Our accommodation team have been duly informed about the towels because this is not a normal situation.We hope you give us the opportunity to welcome you again and amaze you positively.Best regards,Front Desk

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was fabulous and the staff were extremely friendly and helpful but..i would have given this 5 stars but i am being a bit picky as the 4 usb ports for charging electrical devices were all not working. I had explained this to the management and they sent a man to investigate, who then called another man to investigate. Eventually after 2 days the engineer came and investigated again and that was it. No solution just a lot if investigating. Maybe it will be fixed soon in room 411. Apart from that all good except for the pavement outside being a bit precarious as there were some missing cobble stones
Stayed 6 nights in Apr 2024
Response from Front Desk on 14 Apr,2024
Dear Guest,We appreciate your comments regarding your experience at VIP Executive Picoas Hotel and we regret that we were unable to meet some of your expectations.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We sincerely hope you consider visiting us again.Best regards,Front Desk

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff was very friendly, from the front desk to the restaurant, everyone gave us great service
Stayed 1 night in Apr 2024
Response from Front Office on 12 Apr,2024
Dear Mr. Julio,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully decorated and the staff was helpful.
Stayed 1 night in Apr 2024
Response from Matheus Revoredo on 12 Apr,2024
Dear Daphne,Firstly, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon and for having dedicated a part of your time to write us such a wonderful review. We are glad to know that we have fulfilled all your expectations.It will be a pleasure to welcome you back to our hotel.Kindest Regards,Matheus Revoredo-Front Office

10/10 Excellent

NELSON, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hote is grreat very good location staff is very friendly it has a brerakfast that is included in the price and is great
Stayed 4 nights in Mar 2024
Response from . on 9 Apr,2024
Dear Mr. Nelson Ruiz,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, breakfast was amazing
Stayed 1 night in Mar 2024
Response from Front Office on 8 Apr,2024
Dear Mr.//Mrs.,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

You Kien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worker is very friendly , The bed is comfortable And clean., Easy. go to downtown , I am very happy with this hotel.
Stayed 5 nights in Mar 2024
Response from Matheus Revoredo on 4 Apr,2024
Dear You Kien,Firstly, we would like to sincerely thank you for choosing VIP Executive Picoas Hotel for your stay in Lisbon.We are glad to know that our staff, the room we have assigned for you and the hotel location fulfilled all your expectations. Your comfort is very important for us. It will be a pleasure to welcome you back to our hotel.Have a lovely day.Kindest Regards,Front Office

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Nice and pleasant stay
Stayed 5 nights in Mar 2024
Response from VIP EXECUTIVE PICOAS on 2 Apr,2024
Dear Ms. Jennifer,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon. Best regards,Front Office

10/10 Excellent

Andrea, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish my stay was longer. I love this hotel so much. I mentioned to my friend that I was staying here and she said, she stayed here during her trip too and she also had a wonderful experience. The front desk staff is a large part of what makes this hotel special. Before I even checked in the door man saw my taxi and was ready to assist. He told me all about my room, that is so valuable! I missed my train and had to wait an hour for the next one to Lisbon and I was exhausted. They left a snack tray, a bottle of wine in my room. The staff made my day so much better.
Stayed 1 night in Mar 2024
Response from . on 1 Apr,2024
Dear Ms. Andrea,We were delighted to welcome you to VIP Executive Picoas Hotel.On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,Front desk.

8/10 Good

ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The only thing I could complain about the bathroom sink wouldn’t hold water but as I didn’t complain about it wasn’t a major deal.
Stayed 3 nights in Mar 2024
Response from . on 31 Mar,2024
Dear Mr.Ken,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Giover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 4 nights in Mar 2024
Response from Front Desk on 27 Mar,2024
Dear Mr. Giover.,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

6/10 Okay

layo

Liked: Cleanliness, property conditions & facilities
Very good central location ,but quality of customer service not up to a good standard at the hotel's reception
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar,2024
Dear Mr. // Ms.,Thank you in advance for your comment on your experience at VIP Executive Picoas Hotel. We are sorry that we did not live up to your expectations, especially with our reception.We hope you give us the opportunity to welcome you again and amaze you positively.Best regards,

10/10 Excellent

Janet Elizabeth

Travelled with partner
Couldn’t fault it. Perfect hotel.
Stayed 7 nights in Mar 2024
Response from . on 27 Mar,2024
Dear Janet ElizabethThank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,Front Office

10/10 Excellent

vanessa beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Mar 2024
Response from . on 27 Mar,2024
Dear Ms. VAnessa Beatriz,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Neminder Singh, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was clean and well managed. Some nibbles with towels, which were very worn. Positives were the fantastic staff in the breakfast restaurant, in particular Tatiani Kuttert, who was pleasant and welcoming. Staff overall were very good. Hotel could do with a gym and maybe a spa.
Stayed 4 nights in Mar 2024
Response from Front Desk on 26 Mar,2024
Dear Mr. Neminder,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Balananthasivam, Guelph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from . on 15 Apr,2024
Dear Mr. Balananthasivam,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.

10/10 Excellent

Jocelyn Callangan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a quiet area and close to supermarkets and restaurants. Breakfast is just ok,it would be nice if they have more selections not to have the same food every single day.
Stayed 5 nights in Mar 2024
Response from Front Desk on 26 Mar,2024
Dear Mrs. Jocelyn,Thank you so much for giving us the highest score!All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services.We look forward to welcoming you to our hotel again in the near future.Best regards,

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I had was that the bar staff in the lobby bar were not trained. They were all new and it took a long time to get service. Once, I ordered a sav blanc and because they didn't have it, the waitress just swapped my bottle for another type of white wine that was more expensive.
Stayed 2 nights in Mar 2024
Response from Front Office on 25 Mar,2024
Dear Ms. Elizabeth,We appreciate your comments regarding your experience at VIP Executive Picoas Hotel and we regret that we were unable to meet some of your expectations.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We sincerely hope you consider visiting us again.Best regards,

10/10 Excellent

samira, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office on 25 Mar,2024
Dear Mrs. Samira,Thank you so much for giving us the highest score!We will continue to work to earn your trust. See you soon!Best regards,

8/10 Good

Shaoquan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems temperature control does not work. Room is a little bit cold.
Stayed 5 nights in Mar 2024
Response from Front Office on 23 Mar,2024
Dear Mr. Shaoquan,We would like to thank you for the comments about your stay at our hotel.Our accommodation and maintenance team have been duly informed in order to correct the seems temperature control malfunctions, as quickly as possible.We look forward to welcoming you to our hotel again in the near future.Best regards,

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuno and his colleagues are simply the best front desk manager and staff I’ve encountered. They are phenomenal in every aspect of hospitality!
Stayed 2 nights in Mar 2024
Response from Front Desk on 22 Mar,2024
Dear Mr. Jefrfrey,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Harris, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff! Everybody’s super friendly
Stayed 1 night in Mar 2024
Response from Front Office on 21 Mar,2024
Dear Mr Harris, Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you next time!Best regards,Front Office

8/10 Good

Octavia carmen

Stayed 3 nights in Mar 2024
Response from VIP EXECUTIVE PICOAS on 9 Apr,2024
Dear Ms. Carmen,We were delighted to welcome you to VIP Executive Picoas Hotel.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We will continue to work to earn your trust. See you soon!Best regards,Front Office

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place. No issues. Close to metro and huge shopping area. Some good food areas near by. Would stay here again
Stayed 6 nights in Mar 2024
Response from Front Office on 20 Mar,2024
Dear Mr Matthew,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front Office

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to 2 metro stations. We took the metro from the airport which was quick and much cheaper than a taxi. The area is quiet and felt safe, with a Aldi next door and plenty of places to grab a coffee and light lunch. The hotel itself is very stylish inside, with a 24hr reception team who are extremely helpful. The rooms were a nice size and comfortable. You get complimentary water, tea, coffee and there is a mini bar which you use but this is charged for. The bathroom was a good size and came with shower gel and shampoo. Also a hairdryer and some more complimentary products you can use. Rooms are cleansed daily unless you don’t want them to. They do have breakfast onsite which is a separate charge. The selection is amazing so would recommend trying it while there. Overall we really enjoyed staying here and would definitely be happy to come back.
Stayed 3 nights in Feb 2024
Response from Front Desk on 19 Mar,2024
Dear Guest,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front Desk

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service! Impeccable Cleanliness and Maintenance! "Rooms were pristine, and the facilities were well-maintained."
Stayed 8 nights in Mar 2024
Response from VIP EXECUTIVE PICOAS on 2 Apr,2024
Dear Ms. Sharon,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front Office

10/10 Excellent

Malama, Royersford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and very close to the City Center Staff were incredible. Rita did such a great job in ensuring I got checked in as soon as the first clean room became available. I truly appreciated the entire overall welcoming and feel at home atmosphere
Stayed 5 nights in Mar 2024
Response from Front Office on 17 Mar,2024
Dear Guest,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Rana, Jounieh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hotel. Room amnesties could have been better easily
Stayed 7 nights in Mar 2024
Response from Front Desk on 17 Mar,2024
Dear Guest,We were delighted to welcome you to VIP Executive Picoas Hotel.We thank you for your comments about your stay and experience at our hotel. Regarding to the amnesties we we will take your suggestion into consideration. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff very friendly and welcoming.
Stayed 5 nights in Mar 2024
Response from front office on 16 Mar,2024
Dear Ms. Suzanne,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Kathleen Madeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The food at the breakfast buffet was great. The decor was beautiful.
Stayed 3 nights in Mar 2024
Response from Front Desk on 16 Mar,2024
Dear Ms. kathleen,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Gregg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an electric wheelchair user, finding an appropriately accessible hotel is often a challenge. The Executive in Picoas is a brilliant hotel. The staff are excellent, couldn’t have been more helpful if they tried (especially a man called Edson), incredibly friendly also. The accessible rooms have level access washrooms, and the hotel room doors are easy opening, meaning they are light and swing open easily, not heavy and immediately closing. Also the food served by the bar is incredible. The only downside is the nearest station isn’t step free, but if you don’t have any accessibility requirements this hotel is definitely one to stay at!
Stayed 4 nights in Mar 2024
Response from Front Office on 14 Mar,2024
Dear Mr. Gregg,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Craig Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly, rooms were comfortable. Close to metro if needed, with plenty of places to eat nearby without venturing to far . An overall lovely stay in Lisbon
Stayed 3 nights in Feb 2024
Response from Front Office on 10 Mar,2024
Dear Mr. Craig,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast each morning was pretty good. Sometimes hard to get a table and we had to either wait 20 minutes or share a table with a stranger. The room was very clean, the lotions and shampoo, et cetera were a nice touch. It was very quiet in the evenings so was easy to get a good sleep :)
Stayed 4 nights in Mar 2024
Response from Front Office on 9 Mar,2024
Dear Mrs. Elizabeth,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Achara, Boylston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Office on 24 Mar,2024
Dear Guest,Thank you so much for giving us the highest score!We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Stephen

Travelled with partner
All delightful a good recommendation
Stayed 4 nights in Feb 2024
Response from Front Office. on 4 Mar,2024
Dear Mr. Stephen,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

8/10 Good

stewart

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant except for a good breakfast
Stayed 5 nights in Feb 2024
Response from . on 4 Mar,2024
Dear Mr. Stewart,We appreciate your comments regarding your experience at VIP Executive Picoas Hotel and we regret that we were unable to meet some of your expectations.All of our guests’ comments and suggestions are extremely important to us, because they help us correct possible flaws and improve the level of our services. We aim to meet and exceed our customers’ expectations.We sincerely hope you consider visiting us again.Best regards,Front desk.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, super staff and easy access to the metro. Loved it.
Stayed 3 nights in Jan 2024
Response from Front Office. on 3 Mar,2024
Dear Mr. Gordon,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very helpful and friendly. Room was very clean. Very pleased with the experience
Stayed 4 nights in Feb 2024
Response from Front Desk on 2 Mar,2024
Dear Mr. // Ms.,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

4/10 Poor

Rodrigo, San Jose

Stayed 5 nights in Feb 2024
Response from Front Desk on 22 Mar,2024
Boa Dia Sr. Rodrigo,Agradecemos a sua preferência pelo Hotel Vip Picoas.Lamentamos saber que a sua experiência conosco não foi a melhor.Esperemos recebê-la num futuro próximo. Melhores CumprimentosBest Regards

10/10 Excellent

Imoh

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean and did not smell old. I think towels could be changed. Otherwise I enjoyed the stay
Stayed 3 nights in Feb 2024
Response from Picoas Hotel on 28 Feb,2024
Dear Ms ImohWe would like to thank you for the comments about your stay at our hotel.Our accommodation and maintenance team have been duly informed in order to change the towels, as quickly as possible.We look forward to welcoming you to our hotel again in the near future.Best regards,Front Office

10/10 Excellent

Alberto D, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. 2 supermarkets next to it. Close to train station. Breakfast was always excellent. Very helpful front desk.
Stayed 5 nights in Feb 2024
Response from Front Desk on 27 Feb,2024
Dear Mr. Alberto,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful with directions hotel services. Very comfortable beds. Room was a decent size
Stayed 2 nights in Feb 2024
Response from Front Desk on 27 Feb,2024
Dear Mr. Patrick,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel. It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 27 Feb,2024
Dear Mr.//Mrs.,Thank you so much for giving us the highest score!We will continue to work to earn your trust. See you soon!Best regards,

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly & helpful staff
Stayed 3 nights in Feb 2024
Response from Front Desk on 26 Feb,2024
Dear Ms. Christine,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you. We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I stayed at this hotel in Lisbon. I unfortunately broke my ankle during my stay and the staff went above and beyond to help me move around and get things from the pharmacy and hospital. They were so friendly and helped so much in a stressful situation. The rooms were clean and spacious but the people really made my stay.
Stayed 3 nights in Feb 2024
Response from Front Desk on 25 Feb,2024
Dear Ms. Hannah,On behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance. We hope to have the pleasure of seeing you at our hotel soon.Best regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team in the hotel was delightful. Everyone was cheerful and welcoming, which made us feel right at home. Hotel facilities were excellent and we wanted for nothing. Loved the breakfast and the dining room which was light and airy with great views. No complaints at all.
Stayed 3 nights in Feb 2024
Response from Front Desk on 25 Feb,2024
Dear Mr.Stephen,Thank you so much for giving us the highest score!It's comments like this that give us motivation and encouragement to always do more and better.We will continue to work to earn your trust. See you soon!Best regards,

8/10 Good

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and clean. The staff is friendly but not informative when asked about areas to visit. The hotel is in the center of Lisbon so there is not much to do and is far from tourist areas. The breakfast is not included in the price but is good. When asked for dining options, they say the restaurant was open until 11 pm but didn’t specify that it was only room service after breakfast. The bathtub didn’t drained properly and although we notified the front desk nothing was done.
Stayed 6 nights in Feb 2024
Response from Front Desk on 24 Feb,2024
Dear Guest,Thank you in advance for your comment on your experience at VIP Executive Picoas Hotel. We are sorry that we did not live up to your expectations.We hope you give us the opportunity to welcome you again and amaze you positively.Best regards,

10/10 Excellent

Roy Dwight

Liked: Amenities, property conditions & facilities
The staff was great and the room and hotel were very good!
Stayed 6 nights in Feb 2024
Response from Front Office on 22 Feb,2024
Good morningDear Mr. Roy DwightOn behalf of the entire VIP Executive Picoas Hotel team, we thank you for your comments about your stay and experience at our hotel.It is very rewarding to have our guests acknowledge our performance.We hope to have the pleasure of seeing you at our hotel soon.Best regards,Front Office

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. The physical condition of the room and common areas was great, and the staff were all friendly and helpful. The breakfast buffet, which was served in a restaurant with nice views, was delicious and had lots to choose from! We would definitely book this hotel again!
Stayed 4 nights in Feb 2024
Response from . on 20 Feb,2024
Dear Mr. David,We were delighted to welcome you to VIP Executive Picoas Hotel.Your kind words of appreciation will be shared with the entire team that welcomed you.We look forward to welcoming you back in the near future so that you can enjoy yet another new and pleasant experience.Best regards,Front desk.